This document provides information on recruiting staff and employees. It discusses deciding when and how to recruit, legal obligations of employers, developing job descriptions and criteria, advertising open positions, interviewing candidates, selecting the best applicant, making job offers, and onboarding new employees. The document offers best practices at each stage of the recruitment process and considerations for small businesses.

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Introductions
Name
Position
Business
Do you currently employ any staff?
What do you hope to get out of this session?

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Workshop Overview
Deciding to recruit
Legal and compliance obligations
Establishing a workforce or staff plan
Identifying critical job requirements
Selection and making the offer

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Deciding to Recruit
Things to consider:
Do I really need to recruit now?
What kind of staff do I need?
How will I employ them?
Do I have a recruitment plan?

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Best Practice Recruiting
Identify
Vacancy
Job
Analysis
Source
Candidates
Process
Applicants
Selection Offer
Induction
• Is recruitment
necessary?
• Authority
• Understand
Role
• Identify
requirements
• Develop PD
• Develop
Person Spec.
• Sourcing
• Advertising
• Assessment
• Short List
• Testing
• Interviews
• References
• Offer
• Contract
• On Boarding
Page 2

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Before Recruiting
Human Resource
Policies and
Procedures
Equal opportunity
Discrimination
What you need to
consider:

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Employer Responsibilities and Issues
What you need to consider:
Your legal obligations
Taxation
Workcover
Awards
Employee entitlements
Workplace agreements
Superannuation
Employment conditions
Employment
agreements
Employment contracts
Workplace Safety

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Staff Planning
Forecasting
PlanningImplementing
Feedback
Staff
Planning
Model
Analysis
Page 5

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Position Description Analysis
Analyse and understand the job
Summarise the duties
Determine critical duties
Identify competencies required
Must have competencies vs. training on job
Drawbacks or problem areas
Key Selection Criteria
Develop interview questions
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Advertising the Position
How to source applicants
When to advertise
Where to advertise
What to include in the advertisement
Standing out from the crowd
Speaking to potential applicants
Page 13

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Critique This Ad
Senior Administrator with PA duties
St Kilda Road, CBD
50K + super
Love typing??
Join an international corporation in their Melbourne Head Office. Located on
St Kilda Road you will be assisting two senior associates and working
alongside a great team of PAs assisting the organisation. Your days will be
busy with many deadlines along with the responsibility of liaising with high-
end clients and organising diary and travel meetings. You will also need to
posses strong secretarial and administrative skills in Microsoft Word, Excel
and typing (60wpm), with the ability to prioritise your day. To be successful
in this role you will have attention to detail and a high level of confidentiality
of all correspondence. Your previous Personal Assistant experience, sharp
appearance along with a sense of humour and friendly demeanor will ensure
your success in this role.

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Interview Questions
Credential
“What degrees do you hold?”
Technical/Skills
“How do you assign milestones to tasks using PMBK?”
Experience
“What were your duties in that job?”
Opinion (Theoretical)
“What do you consider to be an ideal work environment?”
Situational Questions
“What would you do if a team member operated machinery without using
the prescribed safety codes?
Page 18

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Things to Consider at Interview
Structure
Consistency
Equal Opportunity
Discrimination
Types of Questions
Language

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Selecting the Best Candidate
Who is best for the job
Reference checks
Speaking to referees
Page 20

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Making the Offer & Bringing Onboard
Contacting applicants
Letter and offer of employment
Employee contracts
Introduction to workplace
Induction
Page 20

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Small Business Mentoring Service
Business mentors help you to identify a clear direction for you
and your business.
Business mentors can also advise you on how to:
conduct market research
price and/or cost your products or services
develop an effective marketing strategy
use other business management tools
To arrange a session with a business mentor go to:
www.sbms.org.au

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Questions?
Thank you for attending
Visit
business.vic.gov.au/events
for more workshop information