Pathways to Growth: Job Development, Retention and Advancement for Out-of-Sch...Michele Martin
The document discusses strategies for job development, retention, and advancement for out-of-school youth. It outlines serving both business and youth customers, preparing youth for employment, and providing supports to help youth transition to, maintain, and progress in jobs. The key roles of a job developer are to understand business needs, pre-screen candidates, provide training and support services to businesses and youth, and market placement programs to employers.
The document discusses strategies for helping job seekers retain employment after being placed in a new job. It identifies several factors that are important for retention, including ensuring the job seeker is interested in and skilled for the work, has positive relationships, can financially support themselves, and is well-matched to the company's culture. The strategies recommended include preparing job seekers before job exit, engaging in follow up after placement, helping job seekers develop career plans and problem solving skills, and working with employers to support new hires.
The document provides guidance for staff on facilitating career planning and employment readiness for customers. It outlines the career planning process which includes assessment, exploring options, decision making, and developing a career plan with goals, strategies and timelines. It discusses levels of facilitation from self-directed to intensive one-on-one coaching. Key aspects of the career planning process include comprehensive assessment in various areas, exploring career and service options based on assessment, and providing a framework to help customers make informed decisions.
Serving Customers Better: Career Facilitation Skills and BehaviorsMichele Martin
The document discusses career facilitation skills and behaviors that can help staff better serve customers. It identifies key skills like helping skills, career development models, and technology consultation. It also describes behavior-based skill levels as unskilled, skilled, or overuse of skill. Using these skills and behaviors frameworks can help staff design professional development goals by providing quality standards and substantive feedback.
Building a Comprehensive Career Assessment SystemMichele Martin
The document discusses comprehensive assessment for career planning and job readiness. It describes using assessment at different stages including initial intake, during training programs, before transitioning to employment, and after exit to support retention and advancement. A variety of formal and informal tools are used to evaluate skills, barriers, and service needs in order to develop career plans and match customers to appropriate services. Ongoing assessment tracks progress and addresses changing needs to help customers achieve employment and career goals.
The primary customer of Brevard Workforce is businesses in the area. There are over 15,000 businesses in Brevard County, Florida that employ around 270,000 workers. While job seekers are also customers, engaging with area businesses allows Brevard Workforce to have the greatest impact by facilitating connections between job seekers and available positions. Developing relationships with businesses through tactics like active listening, customized service plans, and identifying business needs will help Brevard Workforce achieve its goals of increased employment and a reduced unemployment rate in the county.
SELECT is a family of pre-employment assessments for entry-level roles that aims to improve hiring efficiency and effectiveness. The assessments measure personality, work ethic, and willingness to perform job tasks, and take 15-20 minutes to complete with immediate results. Client studies found benefits such as 13% lower turnover and $500,000 in cost savings in distribution centers, and a 5% increase in store sales performance worth $25 million annually for retail store managers. SELECT provides validated surveys, detailed reports to guide interviews, and support for customizing and integrating the assessments into clients' hiring processes.
This document discusses the importance of quality customer service. It outlines key aspects of customer service including identifying customer needs, effective communication, meeting and exceeding expectations, and satisfying customers. It also discusses the importance of customer retention, upselling opportunities, lifetime customer value, and revenue from the existing customer base for businesses. Finally, it identifies several elements of quality service including reliability, tangibility, empathy, responsiveness, and assurance.
Pathways to Growth: Job Development, Retention and Advancement for Out-of-Sch...Michele Martin
The document discusses strategies for job development, retention, and advancement for out-of-school youth. It outlines serving both business and youth customers, preparing youth for employment, and providing supports to help youth transition to, maintain, and progress in jobs. The key roles of a job developer are to understand business needs, pre-screen candidates, provide training and support services to businesses and youth, and market placement programs to employers.
The document discusses strategies for helping job seekers retain employment after being placed in a new job. It identifies several factors that are important for retention, including ensuring the job seeker is interested in and skilled for the work, has positive relationships, can financially support themselves, and is well-matched to the company's culture. The strategies recommended include preparing job seekers before job exit, engaging in follow up after placement, helping job seekers develop career plans and problem solving skills, and working with employers to support new hires.
The document provides guidance for staff on facilitating career planning and employment readiness for customers. It outlines the career planning process which includes assessment, exploring options, decision making, and developing a career plan with goals, strategies and timelines. It discusses levels of facilitation from self-directed to intensive one-on-one coaching. Key aspects of the career planning process include comprehensive assessment in various areas, exploring career and service options based on assessment, and providing a framework to help customers make informed decisions.
Serving Customers Better: Career Facilitation Skills and BehaviorsMichele Martin
The document discusses career facilitation skills and behaviors that can help staff better serve customers. It identifies key skills like helping skills, career development models, and technology consultation. It also describes behavior-based skill levels as unskilled, skilled, or overuse of skill. Using these skills and behaviors frameworks can help staff design professional development goals by providing quality standards and substantive feedback.
Building a Comprehensive Career Assessment SystemMichele Martin
The document discusses comprehensive assessment for career planning and job readiness. It describes using assessment at different stages including initial intake, during training programs, before transitioning to employment, and after exit to support retention and advancement. A variety of formal and informal tools are used to evaluate skills, barriers, and service needs in order to develop career plans and match customers to appropriate services. Ongoing assessment tracks progress and addresses changing needs to help customers achieve employment and career goals.
The primary customer of Brevard Workforce is businesses in the area. There are over 15,000 businesses in Brevard County, Florida that employ around 270,000 workers. While job seekers are also customers, engaging with area businesses allows Brevard Workforce to have the greatest impact by facilitating connections between job seekers and available positions. Developing relationships with businesses through tactics like active listening, customized service plans, and identifying business needs will help Brevard Workforce achieve its goals of increased employment and a reduced unemployment rate in the county.
SELECT is a family of pre-employment assessments for entry-level roles that aims to improve hiring efficiency and effectiveness. The assessments measure personality, work ethic, and willingness to perform job tasks, and take 15-20 minutes to complete with immediate results. Client studies found benefits such as 13% lower turnover and $500,000 in cost savings in distribution centers, and a 5% increase in store sales performance worth $25 million annually for retail store managers. SELECT provides validated surveys, detailed reports to guide interviews, and support for customizing and integrating the assessments into clients' hiring processes.
This document discusses the importance of quality customer service. It outlines key aspects of customer service including identifying customer needs, effective communication, meeting and exceeding expectations, and satisfying customers. It also discusses the importance of customer retention, upselling opportunities, lifetime customer value, and revenue from the existing customer base for businesses. Finally, it identifies several elements of quality service including reliability, tangibility, empathy, responsiveness, and assurance.
R.S.Suryah has over 3 years of experience in risk and compliance investigations for an e-commerce company. She has expertise in fraud analysis, compliance investigations, audits, and subject matter expertise. She has consistently delivered high performance in her roles as Senior Investigator, Mentor, and Risk Investigator. She has a technical degree and strengths in ownership, integrity, goals, teamwork, analysis, and learning.
The document discusses best practices for customer service excellence, including defining excellent and poor service standards, understanding customer needs through surveys, implementing service level agreements, and getting feedback to continuously improve processes from both external customers and internal customers' perspectives. It emphasizes the importance of identifying mutual expectations, taking action, and getting feedback when serving both internal and external customers.
The document discusses the importance of customer experience for businesses. It notes that customer satisfaction, brand loyalty, and revenue generation are key objectives. While recognizing customer priorities is important, businesses must also determine how to design customer experiences that achieve their goals. The document outlines different approaches leaders take to customer experience and stresses that effective delivery involves coordination across departments. It emphasizes the need to closely listen to customer feedback to continuously improve experiences.
Wayne Roundtree is a sales professional with over 15 years of experience in customer service and sales roles. He has a strong track record of success in resolving issues for clients and customers. Roundtree is currently a Consumer Services Sales Rep at AutoTrader where he assists private sellers with vehicle sales and serves as a lead for morning team meetings. Previously he held roles as a Private Seller Support Representative and Fraud Team backup at AutoTrader, and has also worked as a paralegal assistant, service specialist, and customer service representative.
Few businesses realise that customer service and the experience customers get from dealing with businesses, makes or brakes your future. Having customer service levels set up and deliver accordingly is the foundation of successful business.
Serving Customers Better: Career Facilitation Skills and BehaviorsMichele Martin
The document discusses career facilitation skills and behaviors that can help staff better serve customers. It identifies key skills like helping skills, career development models, and technology consultation. It also describes behavior-based skill levels as unskilled, skilled, or overuse of skill. Using these skills and behaviors frameworks can help staff design professional development goals, provide substantive feedback, and be on the same page when assessing skills.
The document discusses the importance of customer focus for businesses. It emphasizes identifying customers' needs, interests, requests, and complaints in order to act accordingly and provide reliable, responsive, and cooperative service. The document advises understanding customers as human beings who want to look good, be right, and earn respect. It also provides tips for handling difficult customer situations, such as disagreeing respectfully and saying no in a positive way. The overall message is that customer interests should be the top priority in order to build trust, comfort, and growth.
The document discusses various aspects of customer service including types of customers, customer needs and expectations, and factors that influence customer perception. It outlines five main types of customers - loyal, discount, impulse, need-based, and wandering. It also discusses how customer needs are driven by complexity of products/services and experience level. Excellent customer service is defined as consistently exceeding customer expectations. Customer perceptions are influenced by expectations and experience over time.
Young, energetic and result oriented professional with over 5 years of hands on experience in Telecom , Sales, Insurance, Banking, Lubricant, Lead Generations, Inbound, outbound and customer service industry; Profound experience to maintain high quality standards to meet challenges of this fast paced, high turn-over industry; Deep understanding of technology with focus on delivering business solutions; Highly ethical, trustworthy and discreet.
Becky Mitchell is seeking a customer service position where she can utilize her 10+ years of experience in retail management and customer service. She has a proven track record of effectively resolving customer issues, providing staff training, and implementing procedures to improve customer service levels. Mitchell's background includes roles as an Assistant Customer Service Manager and Department Manager at Nordstrom where she supported sales teams, scheduled staff, and maintained quality customer service standards.
How to Ace the Customer Success Manager InterviewShreesha Ramdas
Demand for Customer Success Managers is rapidly increasing, thanks to the emergence of SaaS and the subscription-based economy. Customer Success Managers are essential for retaining customers and harnessing recurring revenue, upsells, and referrals. At the same time, for candidates, the Customer Success career offers plenty of avenues for career growth.
In these webinar slides, Paul Reeves, the VP of Customer Success at TokBox, will provide useful tips on how to ace the interview for a Customer Success role. Paul has many years of experience as a Customer Success executive, and during this time, he has interviewed numerous candidates. He will share the insights he has gained from doing these interviews so you can be successful as a candidate.
From these slides, you’ll glean important aspects of Customer Success interviews, such as:
– Understanding the needs of your customer (Potential Employer)
– Building a relationship while educating and onboarding about your amazing product or service (You!)
– Working collaboratively with all stakeholders to realize value (Hire you!)
Check out the full webinar here: https://strikedeck.com/nextgen-csm-signup-how-to-ace-your-customer-success-interview/
Customer service is important for businesses in the travel and tourism industry to meet and exceed customer expectations due to high competition. Providing good customer service leads to customer loyalty, competitive advantage, and lower costs for companies. Principles of good customer service include making a positive first impression, providing speedy and accurate service, developing a good company image, establishing clear customer service policies, promoting effective teamwork and communication across an organization, meeting diverse customer needs, and creating a mission statement that outlines a company's goals for customer satisfaction.
This document introduces a customer service training workshop focused on excellence. It discusses the importance of customer service through supporting statistics and outlines the objectives, outcomes, methodology, topics, who the training is suited for, and services offered. The workshop aims to improve customer satisfaction, reduce escalations, and increase employee morale through a collaborative approach focused on developing a common service language and performance standards. Teaching methods include presentations, discussions, activities, and real-world scenarios.
This document contains the professional profile and experience of Naomi Shears, who is seeking a role as an HR Administrator. She has over 5 years of experience in HR administration, recruitment, and ensuring compliance with UK employment law from roles at Graduly Recruitment Agency and Make it Cheaper. She has skills in areas such as recruitment, HR administration, employment law, process development, and quality assurance. She holds a BSc in Human Resource Management and has relevant experience screening CVs, drafting job adverts, and providing administrative support and guidance to sales teams.
Edp real estate services business guidelinesreddvise
The document outlines guidelines for employees in a real estate services business based on trainings by Vidya Bhagwat. It covers topics such as values of business and ethics, work guidelines like adhering to timelines and asking managers for help, team interaction through respecting others and sharing knowledge, reporting by keeping managers informed and meeting deadlines, handling customers through follow up and communication, office decorum including focus on work and cleanliness, and thanks.
BPA Quality is a leading provider of remote call quality assurance solutions and services. They are hiring a Quality Analyst to analyze customer contacts to identify trends that will help clients grow their teams and improve customer service. Key responsibilities include analyzing phone, chat, email and social media interactions; attending meetings and training sessions; and liaising with other departments. Fluency in languages like Japanese, Mandarin, Vietnamese or Korean is desirable.
Michele Shalmon is a senior-level supervisor and management professional with over 25 years of experience in banking and healthcare. She currently serves as an Appointment Center Supervisor at Kaiser Permanente, where she leads a team of 26 agents and oversees daily operations. Previously, she spent 23 years at Washington Mutual Bank in various leadership roles, including Production Manager and Customer Service Manager, where she mentored teams and improved processes. Shalmon has a strong record of success in strategic planning, operational efficiency, customer service, cost control, and people management. She holds several professional certifications and has received numerous performance awards throughout her career.
Joann Wasson is applying for a customer service position and has extensive experience managing large customer service operations. She gained valuable skills as a Quality Analyst, including developing strategies to address customer service issues. Wasson has in-depth knowledge of tools and procedures for managing call centers. She is able to quickly produce results in new environments using strong technical and communication skills. She is interested in discussing how she can use her background to help the organization succeed.
Mingle is an online networking event platform that allows users to easily meet new professional connections from anywhere. It is described as a hassle-free, cheap, and fun way to network while wearing sweatpants. Some of the key benefits highlighted include that it is free, not intimidating, organized in tracking connections, and fun like a game. Events occur twice a week for two hours at a time.
5 Steps to Finding a Job in Another CityCAREEREALISM
This 5 step guide outlines how to find a job in another city by committing to a target city, setting a deadline to move, picking an industry niche, creating a list of companies to interview with, and playing "info interview bingo" to learn about the new city from locals. It also promotes a premium membership to CareerHMO.com that includes free coaching to help with searching for remote jobs.
This document provides guidance on discovering your career path. It discusses that finding the right career path is a process involving self-reflection on your purpose, passions, and personal strengths. The document encourages readers to identify the key elements of their "personal flight plan" to achieve career clarity and direction. It concludes by noting that combining these personal insights will help readers soar into clear career skies and offers contact information to receive direct career coaching.
R.S.Suryah has over 3 years of experience in risk and compliance investigations for an e-commerce company. She has expertise in fraud analysis, compliance investigations, audits, and subject matter expertise. She has consistently delivered high performance in her roles as Senior Investigator, Mentor, and Risk Investigator. She has a technical degree and strengths in ownership, integrity, goals, teamwork, analysis, and learning.
The document discusses best practices for customer service excellence, including defining excellent and poor service standards, understanding customer needs through surveys, implementing service level agreements, and getting feedback to continuously improve processes from both external customers and internal customers' perspectives. It emphasizes the importance of identifying mutual expectations, taking action, and getting feedback when serving both internal and external customers.
The document discusses the importance of customer experience for businesses. It notes that customer satisfaction, brand loyalty, and revenue generation are key objectives. While recognizing customer priorities is important, businesses must also determine how to design customer experiences that achieve their goals. The document outlines different approaches leaders take to customer experience and stresses that effective delivery involves coordination across departments. It emphasizes the need to closely listen to customer feedback to continuously improve experiences.
Wayne Roundtree is a sales professional with over 15 years of experience in customer service and sales roles. He has a strong track record of success in resolving issues for clients and customers. Roundtree is currently a Consumer Services Sales Rep at AutoTrader where he assists private sellers with vehicle sales and serves as a lead for morning team meetings. Previously he held roles as a Private Seller Support Representative and Fraud Team backup at AutoTrader, and has also worked as a paralegal assistant, service specialist, and customer service representative.
Few businesses realise that customer service and the experience customers get from dealing with businesses, makes or brakes your future. Having customer service levels set up and deliver accordingly is the foundation of successful business.
Serving Customers Better: Career Facilitation Skills and BehaviorsMichele Martin
The document discusses career facilitation skills and behaviors that can help staff better serve customers. It identifies key skills like helping skills, career development models, and technology consultation. It also describes behavior-based skill levels as unskilled, skilled, or overuse of skill. Using these skills and behaviors frameworks can help staff design professional development goals, provide substantive feedback, and be on the same page when assessing skills.
The document discusses the importance of customer focus for businesses. It emphasizes identifying customers' needs, interests, requests, and complaints in order to act accordingly and provide reliable, responsive, and cooperative service. The document advises understanding customers as human beings who want to look good, be right, and earn respect. It also provides tips for handling difficult customer situations, such as disagreeing respectfully and saying no in a positive way. The overall message is that customer interests should be the top priority in order to build trust, comfort, and growth.
The document discusses various aspects of customer service including types of customers, customer needs and expectations, and factors that influence customer perception. It outlines five main types of customers - loyal, discount, impulse, need-based, and wandering. It also discusses how customer needs are driven by complexity of products/services and experience level. Excellent customer service is defined as consistently exceeding customer expectations. Customer perceptions are influenced by expectations and experience over time.
Young, energetic and result oriented professional with over 5 years of hands on experience in Telecom , Sales, Insurance, Banking, Lubricant, Lead Generations, Inbound, outbound and customer service industry; Profound experience to maintain high quality standards to meet challenges of this fast paced, high turn-over industry; Deep understanding of technology with focus on delivering business solutions; Highly ethical, trustworthy and discreet.
Becky Mitchell is seeking a customer service position where she can utilize her 10+ years of experience in retail management and customer service. She has a proven track record of effectively resolving customer issues, providing staff training, and implementing procedures to improve customer service levels. Mitchell's background includes roles as an Assistant Customer Service Manager and Department Manager at Nordstrom where she supported sales teams, scheduled staff, and maintained quality customer service standards.
How to Ace the Customer Success Manager InterviewShreesha Ramdas
Demand for Customer Success Managers is rapidly increasing, thanks to the emergence of SaaS and the subscription-based economy. Customer Success Managers are essential for retaining customers and harnessing recurring revenue, upsells, and referrals. At the same time, for candidates, the Customer Success career offers plenty of avenues for career growth.
In these webinar slides, Paul Reeves, the VP of Customer Success at TokBox, will provide useful tips on how to ace the interview for a Customer Success role. Paul has many years of experience as a Customer Success executive, and during this time, he has interviewed numerous candidates. He will share the insights he has gained from doing these interviews so you can be successful as a candidate.
From these slides, you’ll glean important aspects of Customer Success interviews, such as:
– Understanding the needs of your customer (Potential Employer)
– Building a relationship while educating and onboarding about your amazing product or service (You!)
– Working collaboratively with all stakeholders to realize value (Hire you!)
Check out the full webinar here: https://strikedeck.com/nextgen-csm-signup-how-to-ace-your-customer-success-interview/
Customer service is important for businesses in the travel and tourism industry to meet and exceed customer expectations due to high competition. Providing good customer service leads to customer loyalty, competitive advantage, and lower costs for companies. Principles of good customer service include making a positive first impression, providing speedy and accurate service, developing a good company image, establishing clear customer service policies, promoting effective teamwork and communication across an organization, meeting diverse customer needs, and creating a mission statement that outlines a company's goals for customer satisfaction.
This document introduces a customer service training workshop focused on excellence. It discusses the importance of customer service through supporting statistics and outlines the objectives, outcomes, methodology, topics, who the training is suited for, and services offered. The workshop aims to improve customer satisfaction, reduce escalations, and increase employee morale through a collaborative approach focused on developing a common service language and performance standards. Teaching methods include presentations, discussions, activities, and real-world scenarios.
This document contains the professional profile and experience of Naomi Shears, who is seeking a role as an HR Administrator. She has over 5 years of experience in HR administration, recruitment, and ensuring compliance with UK employment law from roles at Graduly Recruitment Agency and Make it Cheaper. She has skills in areas such as recruitment, HR administration, employment law, process development, and quality assurance. She holds a BSc in Human Resource Management and has relevant experience screening CVs, drafting job adverts, and providing administrative support and guidance to sales teams.
Edp real estate services business guidelinesreddvise
The document outlines guidelines for employees in a real estate services business based on trainings by Vidya Bhagwat. It covers topics such as values of business and ethics, work guidelines like adhering to timelines and asking managers for help, team interaction through respecting others and sharing knowledge, reporting by keeping managers informed and meeting deadlines, handling customers through follow up and communication, office decorum including focus on work and cleanliness, and thanks.
BPA Quality is a leading provider of remote call quality assurance solutions and services. They are hiring a Quality Analyst to analyze customer contacts to identify trends that will help clients grow their teams and improve customer service. Key responsibilities include analyzing phone, chat, email and social media interactions; attending meetings and training sessions; and liaising with other departments. Fluency in languages like Japanese, Mandarin, Vietnamese or Korean is desirable.
Michele Shalmon is a senior-level supervisor and management professional with over 25 years of experience in banking and healthcare. She currently serves as an Appointment Center Supervisor at Kaiser Permanente, where she leads a team of 26 agents and oversees daily operations. Previously, she spent 23 years at Washington Mutual Bank in various leadership roles, including Production Manager and Customer Service Manager, where she mentored teams and improved processes. Shalmon has a strong record of success in strategic planning, operational efficiency, customer service, cost control, and people management. She holds several professional certifications and has received numerous performance awards throughout her career.
Joann Wasson is applying for a customer service position and has extensive experience managing large customer service operations. She gained valuable skills as a Quality Analyst, including developing strategies to address customer service issues. Wasson has in-depth knowledge of tools and procedures for managing call centers. She is able to quickly produce results in new environments using strong technical and communication skills. She is interested in discussing how she can use her background to help the organization succeed.
Mingle is an online networking event platform that allows users to easily meet new professional connections from anywhere. It is described as a hassle-free, cheap, and fun way to network while wearing sweatpants. Some of the key benefits highlighted include that it is free, not intimidating, organized in tracking connections, and fun like a game. Events occur twice a week for two hours at a time.
5 Steps to Finding a Job in Another CityCAREEREALISM
This 5 step guide outlines how to find a job in another city by committing to a target city, setting a deadline to move, picking an industry niche, creating a list of companies to interview with, and playing "info interview bingo" to learn about the new city from locals. It also promotes a premium membership to CareerHMO.com that includes free coaching to help with searching for remote jobs.
This document provides guidance on discovering your career path. It discusses that finding the right career path is a process involving self-reflection on your purpose, passions, and personal strengths. The document encourages readers to identify the key elements of their "personal flight plan" to achieve career clarity and direction. It concludes by noting that combining these personal insights will help readers soar into clear career skies and offers contact information to receive direct career coaching.
[Webinar Slides] Expert to EntrepreneurCAREEREALISM
The document provides tips and advice for experts considering entrepreneurship. It discusses evaluating one's entrepreneurial personality traits and creating a business blueprint. Key points include taking a self-assessment, identifying skills, creating a plan addressing products/services and marketing. Tools recommended for entrepreneurs include social media platforms like LinkedIn, Facebook, Twitter and blogs, as well as email marketing, articles, videos and networking. The document stresses developing one's personal brand and using various online and in-person methods to connect with potential opportunities.
4 Things You Should Never Say When You're UnemployedCAREEREALISM
Being unemployed can be difficult, but there are some things you should avoid saying when looking for work. Don't say you are open to anything without being selective, don't claim ignorance as to why you were let go from your last job, don't express uncertainty about why you remain unemployed, and don't say you are searching for jobs constantly without results.
10 Things to Consider When Creating a Personal BrandCAREEREALISM
The document discusses 10 things to consider when creating a personal brand: 1) having clear beliefs, 2) finding your niche, 3) using distinctive language, 4) incorporating surprise, 5) focusing on solutions, 6) communicating your value, 7) generating demand, 8) making your brand attractive, 9) ensuring your brand is easy to work with, and 10) being referable. It then provides an example personal brand for a career coach focused on curing chronic career pain through an affordable virtual career coaching membership site.
Top 5 Ways to Be Hired or Promoted Before 2012 [Webinar Slides]CAREEREALISM
The document outlines 5 strategies for getting hired or promoted: having the right mindset, developing the right career brand, possessing the right skills, positioning yourself as the ideal candidate, and finding the right mentor. The key is having a mindset that you intentionally create opportunities rather than reacting to circumstances. Developing a strong personal brand aligned with the company's needs positions you as the ideal person for the role. Ongoing learning and self-improvement are also important for career success.
10 Ways to Tell if You’re ATTRACTIVE to Hiring ManagersCAREEREALISM
This document provides 10 ways for job seekers to determine if they are attractive to hiring managers. It lists questions about having an up-to-date resume and LinkedIn profile, being able to concisely explain one's career and value, knowing how to network and find jobs without sites filled with scams, and being able to answer interview questions well. It encourages downloading a free e-book and video on career commandments, and provides information on a career consulting service to help with personal branding and getting hired, promoted, and respected.
[Webinar slides] david couper on 11.09.11CAREEREALISM
This document provides tips for overcoming networking phobias. It advises starting by networking with people you already know and working your way out to those you need to know. The focus should be on getting to know people by asking for information and advice, not jobs. When networking, listen and learn about others rather than always asking for something yourself - sometimes offer help so others will want to help you. Social media platforms like LinkedIn, Facebook, and Twitter can also help with networking in a low-pressure way.
This document outlines 5 essentials for getting respect when communicating: 1) understanding your interaction style, 2) considering who you work with, 3) identifying your nemesis, 4) focusing on how you interact with direct messages for success, and 5) focusing on your strengths. The document was presented by J.T. O'Donnell and encourages signing up for their website, setting up a consultation, and developing communication skills.
This document warns job seekers about potential scams when searching for jobs online and provides tips to avoid them. It identifies issues like lead generation sites, expired job postings, and duplicate listings that aren't actual opportunities. The document recommends job seekers ask questions about where job listings are coming from and where their personal information will be sent before applying. It suggests searching directly on company career sites instead of third-party aggregators to find legitimate current job openings.
This webinar discusses options for career changes when an industry disappears. It outlines 8 options including staying in the same area, relocating, transferring skills to a new industry or role, training for a new career, following a dream, pursuing multiple income streams, or retiring. The webinar emphasizes examining individual factors like risk tolerance and skills. It offers a special $15 package for a resume review and career coaching session to discuss improving one's job search message.
4 Tips for Leaving a Dead-end Job [Webinar Slides]CAREEREALISM
This document contains advice from Debra Wheatman, president of Careers Done Write, Inc., on various topics related to leaving a job. Some of the key points addressed include:
- Do not consider a counteroffer from your current employer after accepting a new position elsewhere, as it shows you are only focused on money and not committed.
- During an exit interview, do not complain or be negative about the company, coworkers, or boss. Provide constructive feedback professionally and keep interactions goodwill.
- You can share limited details about your new job, such as the nature of work, but do not feel obligated to disclose your new salary.
- When leaving a job, continue performing duties
Employment Branding Checklist For SuccessCAREEREALISM
This slideshow is a guide teaching you the difference between a good employment branding campaign and a bad one. With proper employment branding you can hire top quality employees while minimizing your recruitment costs.
The document outlines the mission statement and pledges of Happy Grad, which aims to help college students and recent grads think positively about life after college. The four pledges are to fight negativity about one's future, manage expectations, not compare oneself to others, and embrace experiences including failures as opportunities to learn and grow. Taking these pledges will help one become a Happy Grad and find professional and personal happiness.
This document provides tips for using social media to find jobs and be found by employers. It recommends optimizing profiles on LinkedIn, Twitter, Facebook and Google+ by including keywords from your resume and job descriptions. The document also provides tools to identify good keywords and suggests ways to search for people on each platform, such as using advanced search filters on LinkedIn or following relevant Twitter chats. Finally, it promotes the author's book and websites for more social media career advice.
STC Summit 2014 Winning Strategies for Independent Consultantsbethgerber
This document provides strategies for independent consultants to succeed. It outlines six mistakes to avoid, including not having agreements, working for free, and not setting boundaries. Six success factors are also presented, such as having passion for the work and driving to overcome failures. The document then details essential elements for consultants, including marketing, managing clients, partnerships/staff, administration, and skills. Specific strategies are offered in each area, such as prospecting for clients two years in advance, exceeding expectations on projects, and continually developing knowledge of industry trends and solutions.
The document discusses integrating digital media and customer relationship management (CRM) to improve customer retention. It provides an agenda on understanding integration of digital marketing, identifying and targeting customers, testing methods, and measuring return on investment. It then introduces the speakers, Thom Poole and Jonathan Richards, and their backgrounds in digital marketing, CRM, and business systems implementation.
How To Partner With A Recruiter Whether You2kenlang
The document provides tips for job seekers to reinvent themselves in a tough economic climate, including reviewing past jobs to identify strengths, networking on LinkedIn, following relevant accounts on Twitter, working with multiple staffing agents, and treating agents as equal business partners to gain their support in finding new opportunities.
The document outlines problems with traditional activity-based sales processes used by many startups, including low close rates, long sales cycles, and wasted resources. It then introduces an alternative value-driven sales process (VDSP) focused on qualifying perfect prospects, communicating solution value to decision makers, and continuously re-qualifying prospects. The VDSP aims to focus resources on high-probability deals in order to improve pipeline, close rates, and return on marketing investments.
The document provides tips for reinventing yourself in a tough economic climate, including utilizing staffing agents, following a 6-step hiring process, conducting an effective job search through various online tools and networking, and working with multiple staffing agents. Staffing agents act as matchmakers between clients and qualified candidates, following a discovery, request, search, interview, and offer process. An effective job search involves reviewing past roles, crafting targeted resumes, using job boards selectively, leveraging LinkedIn for networking and research, and following relevant accounts on Twitter. When working with multiple agents, be upfront about any limitations and treat all as equal business partners.
The document provides tips for reinventing yourself in a tough economic climate, including utilizing staffing agents, following a 6-step hiring process, conducting an effective job search through various online tools and networking, and working with multiple staffing agents. Staffing agents act as matchmakers between clients and qualified candidates, following a discovery, request, search, interview, and offer process. An effective job search involves reviewing past roles, crafting targeted resumes, using job boards selectively, leveraging LinkedIn for networking and research, and following relevant accounts on Twitter. When working with multiple agents, be upfront about any limitations and treat all as equal business partners.
The document provides tips for reinventing yourself in a tough economic climate, including utilizing staffing agents, following a 6-step hiring process, conducting an effective job search through various online tools and networking, and working with multiple staffing agents. Staffing agents act as matchmakers between clients and qualified candidates, following a discovery, request, search, interview, and offer process. An effective job search involves reviewing past roles, crafting targeted resumes, using job boards selectively, leveraging LinkedIn for networking and research, and following relevant accounts on Twitter. When working with multiple agents, be upfront about any limitations and treat all as equal business partners.
The document discusses ways to improve a company's bidding success ratio. It recommends developing an effective business strategy, understanding one's strengths and the client's needs, and making data-driven "bid/no bid" decisions. Tools and strategies are presented to help reduce bidding costs, better target relevant opportunities, and increase market share through more successful bids. The key is to understand each client's specific problems and desired outcomes in order to propose the ideal customized solution.
This document summarizes best practices for creating and leading a 21st century financial advisory practice. It discusses establishing a unique team, receptive delegation, eliminating complexities, and achieving operational excellence through establishing best practices. Specific topics covered include designing a team based on shared values and skills, creating a delegation culture, streamlining processes, implementing feedback systems, and continually improving all aspects of the business. The overall message is that financial advisory practices should focus on these areas to excel in today's environment.
This document discusses best practices for mitigating the risks of a bad hire. It outlines the costs of a bad hire, including lost productivity, turnover, and customers. It then discusses the importance of employment branding, having a thorough selection process including evaluating fit, conducting legal interviews, and using tools like rating grids to reduce bias. The document also recommends using behavioral interviews, checking references, providing onboarding support over the first year, and early performance reviews to evaluate new hires.
This document provides information and tips for accounting majors regarding interviews, resumes, and the job search process. It outlines the key characteristics employers look for, such as communication skills, ethics, leadership, and technical abilities. Interview questions, resume examples, and thank you note guidelines are also included. Students are advised to research companies, dress professionally, prepare answers to common questions, and send timely cancellations or thank you notes.
#FIRMday Manchester 4th March 2020 - Jobtrain: Talent Acquisition and your te...Emma Mirrington
Join Giles Heckstall-Smith as he shares his experience and inside knowledge on:
• How TA tech fits into a resourcing strategy and realising its full potential
• How to measure the true ROI of recruitment technology
• How to procure the right solution with confidence
• Setting yourself up for success – aligning with stakeholders and creating productive partnerships
with your provider
• Product roadmaps, integrations and development – making sense of it all!
This list reflects years of experience working with clients in many industries. It helps guide you through the steps for selecting and collaborating with a freelance information professional.
Integral Events and Placement Solution is an HR consulting firm that provides recruitment and staffing services. It aims to match clients' needs with qualified candidates through executive search, recruitment process outsourcing, campus management, and other HR solutions. The company uses a strategic and transformational approach focused on long-term value and common goals between clients and vendors. It offers a range of products and services to source, assess, and hire candidates while ensuring quality at reduced costs for clients.
The document provides information on job search skills like writing resumes, cover letters, and interviewing. It discusses focusing a resume on skills and achievements, using positive statements in cover letters, and preparing for different interview types by practicing situational questions and keeping calm under stress. Checklists are provided for evaluating interviews and job search strategies. Effective networking involves joining organizations, collecting contacts, and following up on leads. The overall document offers guidance on various aspects of finding employment.
The document provides information on job search skills like writing resumes, cover letters, and interviewing. It discusses focusing a resume on skills and achievements, using positive statements in cover letters, and preparing for different interview types by practicing situational questions and keeping calm under stress. Checklists are provided for evaluating interviews and networking strategies. The key aspects of an effective job search include understanding personality fit, researching target employers, assembling a support team, following up on applications, and consistently networking to find opportunities.
Target Audience: Career Coaches, Career Advisers, Life Coachers, Vocational Counselors
Description: Training Career Professionals on Advising Clients regarding Successful Job Search Strategies
This document discusses how testing can benefit organizations during the hiring process by providing a more objective and valid assessment of candidates than traditional interviews alone. It notes some flaws in relying solely on interviews, such as inconsistencies between interviewers and candidates presenting themselves in a favorable light. The document outlines how tests can help screen candidates, assess personality traits linked to performance, and predict future job behaviors. It emphasizes the importance of selecting valid, reliable and job-related tests that comply with equal employment laws and do not cause adverse impact.
Similar to Getting the best out of Recruitment Consultancies (20)
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
CAKE: Sharing Slices of Confidential Data on BlockchainClaudio Di Ciccio
Presented at the CAiSE 2024 Forum, Intelligent Information Systems, June 6th, Limassol, Cyprus.
Synopsis: Cooperative information systems typically involve various entities in a collaborative process within a distributed environment. Blockchain technology offers a mechanism for automating such processes, even when only partial trust exists among participants. The data stored on the blockchain is replicated across all nodes in the network, ensuring accessibility to all participants. While this aspect facilitates traceability, integrity, and persistence, it poses challenges for adopting public blockchains in enterprise settings due to confidentiality issues. In this paper, we present a software tool named Control Access via Key Encryption (CAKE), designed to ensure data confidentiality in scenarios involving public blockchains. After outlining its core components and functionalities, we showcase the application of CAKE in the context of a real-world cyber-security project within the logistics domain.
Paper: https://doi.org/10.1007/978-3-031-61000-4_16
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.