The document outlines guidelines for employees in a real estate services business based on trainings by Vidya Bhagwat. It covers topics such as values of business and ethics, work guidelines like adhering to timelines and asking managers for help, team interaction through respecting others and sharing knowledge, reporting by keeping managers informed and meeting deadlines, handling customers through follow up and communication, office decorum including focus on work and cleanliness, and thanks.

1. Trainings by Vidya Bhagwat
Real Estate Services Business-Guide Line

2. Trainings by Vidya Bhagwat
Business
Values
Value Addition
Ethics
Customer Focus
Innovation
Create Respect

3. Trainings by Vidya Bhagwat
Work
Adhere to
Time lines
In doubt
Ask your
manager
No favors
form Client
/Vendor
Follow code
of conduct
Office
timing is
for office
work
In Team
every one
is equal
Customer
First

4. Trainings by Vidya Bhagwat
Team Interaction
Respect
others
Further
Problem Talk
to Boss
Team
first
Share
Knowledge
Solve your
problem
internally

5. Trainings by Vidya Bhagwat
Reporting
Always keep
your manager
informed
Be On
time
48 Hr
Deadline Be first

6. Trainings by Vidya Bhagwat
Handling
Customers
Follow up
Pass your
Visiting Card
Get all
Data in
given form
Customer
first
Be On Time
Continues
Communi-
cation
Give all the
Company Data
to customer
Unable to
serve ,let
them know
Data
maintain in
excel/CRM

7. Trainings by Vidya Bhagwat
Office Decorum
Focus on work
Silence
Proper use of
resources
Dressing
Participation
Cleanliness first

8. Trainings by Vidya Bhagwat
Thanks