This document discusses the need for and benefits of a CRM system. It outlines problems that organizations face with customers, sales forces, and meeting owner needs. It then introduces GetFly CRM as a solution that can manage customer data and activities, provide an enterprise social network, automate marketing, and provide analytics dashboards. Key features of GetFly CRM are then summarized, including customer profiling, order management, task management, and marketing automation capabilities. Pricing and contact information is also provided.

1. CRM

3. CONNECTIONS are …
Customers
Sale forces
Owners

4. Problems with customers
Who are they? Their feedbacks How to reach?
Their basic information.
Where are they come
from?
What did they do?
What’re they need?
There only 2 ways to
receive feedbacks:
Call
Complaint
Too may marketing
tools and they require
so much skills to use

5. Problem with Sale Forces
89%
Waiting time in
irrelevant activities
Meeting
24%
Weak
team
member
24%
Unfair
competiti
on
12%
No
training
7%
Others
33%
Reasons
Integrity
Skill
Teamwork
Report
Report Analytics

6. OWNER NEEDS
Manage Customers data
Manage and Develop Sales Force
Marketing Automation
Collaboration Environment

7. GETFLY CRM
Manage customer data & Related activities
Enterprise social network
Sale Forces Conversion Rate Management
Automation Marketing: Email, Sms, Contact
Center
Task Management
KPIs

8. CRM
 Self defined data
 Double click to edit
 Drag and Drop Column
 Secure Customer: My Customers, Other
Customers
 Excel Upload, Download
 Google Mail Sychronization

9. Customer detail
 Autoscore Customer Profile
 Lifetime Value
 Comment, chat
 Change logs
 Notify when customer Read Email, send
Feedback, rate service
 Notify when customer create referrals
 Auto send Birthday email, SMS, create
task

10. Customer Feedback
 Every customer will be created a private
profile
 Check, rate & comment chat with
Support team
 Share product to Social network:
Facebook, Twitter,…
 Make Referral
 Get Bonus when friends or Referrals
become Deal

11. Order Management
 Barcode supported
 Sale process supported: Create - approve
 Order priviledge management
 Refund
 Payment & Liabilities
 Excel Upload, Download

12. Product Management
 Barcode
 Self Defined Data
 Spreedsheet upload, download
 Double click to download

13. Task Management
 Project Management
 Subtask
 Task Templates
 Task progress
 Alert Incoming Task, Deadline
 Daily Task Summary report
 Calendar
 Spreadsheet upload

14. Pipeline Management
 Pipeline Management
 Drag and Drop Opportunities
 Setting when Opportunities Success -
Failure
 Email, Sms, Task Automation

15. Optin Api

16. Email, SMS Marketing

17. IP Phone Integrated

18. Marketing Automation

19. Customer Insights

20. Sale Reps Insight & KPIs

21. Group Insights

22. Products Insight

23. Task Analytics

24. Notifications System - Chat

25. Cloud Services
tencongty.getflycrm.com
NO NEED
Hardware
Upgrade
NO NEED
IT Skills
Requires
NO NEED
Apply
New Process

26. Khách hàng tiêu biểuCustomers

27. Trial
Free
(1 year)
< 10 Users
< 3 years
Standard
1.068.000đ
1 tháng
Customization
- - -
CRM
Mobile Apps
Price Policies
< 30 Users

28. www.getfly.vn
www.getflycrm.com
www.giaiphapsales.com
Nguyễn Huy Hoàng - CEO
Số 14 ngõ 107 Vĩnh Hưng, Hoàng Mai, Hà Nội
hoang@getflycrm.com
0904648007
https://www.facebook.com/hoangcrm
CÁM ƠN