Group FiO provides integrated business solutions including ERP, CRM, order management, and marketing automation to help customers focus on their core business. Their management team has decades of experience in IT, operations, and consulting. They offer customized service levels and scalable deployment models including SaaS, on-premise, and hosted options with a global follow-the-sun support model. Their product suite includes myFiO ERP, CRM, marketing automation, and other modules to automate processes, provide insights, and increase transparency.
Marketing process optimization technologies are emerging everywhere. Yet none address all of the needs a corporate marketer has and none fit the definition of a complete, integrated enterprise marketing management system. But that doesn't mean you shouldn't start implementing EMM today.
Marketing process optimization technologies are emerging everywhere. Yet none address all of the needs a corporate marketer has and none fit the definition of a complete, integrated enterprise marketing management system. But that doesn't mean you shouldn't start implementing EMM today.
This deck is the backdrop for an executive presentation on CRM best practices diagnostics. It was prepared for small groups of VP of Sales positions in sales-based corporations
Customer Relationship Management (CRM) is a company-wide business strategy designed to optimize profitability, revenue, and customer satisfaction by focusing on highly defined and precise customer groups.
Customer Relationship Management. If you are a startup or business looking to buy a CRM software for your business this slide share will help you out immensely. 1Click team has spent time analyzing customers and CRM softwares to come up with this. SalesForce, Zoho, Microsoft... no matter which CRM you are evaluating for your business this you will find this immensely useful in decision making.
1Click live video chat, the best video chat solution for businesses and startups. 1click lets you have live conversations with visitors on your website. Our chat widget allows you to start video conversations with your customers or clients within seconds. No add-on, no plugin, no extension, your customers are truly one click away from having an audio or video conversation with you. 1Click live video chat allows multipoint face-to-face chat without any software installations, and perform cross-platform video conferencing; so that you need not worry what OS the visitor is using. Your customer can connect with your customer service representatives from anywhere, any device. Our live chat widget enables video, audio, and text on any website or mobile app. Further, our Wordpress live chat plugin, Shopify live chat plugin, Joomla live chat plugin, Drupal live chat plugin, blog live chat plugin and other similar live chat plugin will enables video and audio calling abilities on any website. Providing a live video customer support has never been easier before. Our customer support tool let's you make your customer go WOW.
With our SalesForce live chat plugin, Zoho live chat plugin, Jira live chat plugin, SugarCRM live chat plugin, and other similar live chat extensions you can start off every chat knowing whether there are any outstanding tickets, cases, or notes related to the customer. Similarly, you can create cases, notes or tickets for the customer anytime during the conversation. All the data on your 1Click live chat dashboard can be integrated with Salesforce, Zoho, Jira, SugarCRM or any other customer relationship management software you are using.
We know very that customer engagement is a team activity. 1Click live video chat widget lets you seamlessly chat with or transfer conversations to other agents. Our live chat widget comes with website statistics, and chat analytics available at your fingertips all the time. We take security very seriously. Enjoy secure encrypted chats on your SSL (https) web pages. All the video chats, audio chats, and text chats are 128 bit AES encrypted. We are developer friendly. Extend and customize the behavior of the widget. Be unique, and get creative with our Javascript APIs. Powered, and constantly upgraded with the latest web technologies such as webRTC we enable real-time communication over web (read browser). webRTC live chat, we believe will be the future of communication. 1Click live chat software will help you increase customer sastisfaction and multiply online sales.
http://1click.io
Understanding your entire customer lifecycle is the foundation of an effective customer success process.
Defining and standardizing both your internal process: (sales pipeline, trial conversions, onboarding, adoption management, etc) and your customer's journey are essential elements of a scalable SaaS organization.
In this webinar, you will learn how to map both halves of your customer lifecycle.
CRM Life Cycle Phases And Project Management PowerPoint Presentation Slides SlideTeam
If you are wonderstruck on how to make crm and project management presentation, then look on further just try our ready-made 70 slides Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides deck example. A customer relationship management system is necessary for any business or company that aims to succeed and grow steadily. This project life cycle phases PPT templates will help you on various stages of the cycle such as customer initiatives, customer focus, core vs extended customer service, customer perceived value, transaction vs relationship marketing, CRM model, customer lifecycle management, CRM components, process of E-CRM, CRM capabilities, CRM dashboard etc. It helps you to determine the impact of your customer relationship management program. You can also utilize this customer relationship presentation sample to get acquainted with similar topics. This project management life cycle presentation PPT sample also has slides like current lead status, leads by source, deals by expected close date, lead acquisition & deal acquisition, top Customers, marketing dashboard, intranet dashboard, and various types of bar graphs like stacked column, line chart, pie charts etc. just to name a few. A great crm strategy means customer satisfaction and tons of revenue for your company. If you wish to easily establish contact and maintain long-term relationship with your clients, then download our Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides. Our Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides encourage forward looking ideas. Keep the audience focused ahead.
CRM (customer relationship management) and marketing go hand in hand. Understand the value of knowing your customer, and how to turn customer data into customer gold.
This deck is the backdrop for an executive presentation on CRM best practices diagnostics. It was prepared for small groups of VP of Sales positions in sales-based corporations
Customer Relationship Management (CRM) is a company-wide business strategy designed to optimize profitability, revenue, and customer satisfaction by focusing on highly defined and precise customer groups.
Customer Relationship Management. If you are a startup or business looking to buy a CRM software for your business this slide share will help you out immensely. 1Click team has spent time analyzing customers and CRM softwares to come up with this. SalesForce, Zoho, Microsoft... no matter which CRM you are evaluating for your business this you will find this immensely useful in decision making.
1Click live video chat, the best video chat solution for businesses and startups. 1click lets you have live conversations with visitors on your website. Our chat widget allows you to start video conversations with your customers or clients within seconds. No add-on, no plugin, no extension, your customers are truly one click away from having an audio or video conversation with you. 1Click live video chat allows multipoint face-to-face chat without any software installations, and perform cross-platform video conferencing; so that you need not worry what OS the visitor is using. Your customer can connect with your customer service representatives from anywhere, any device. Our live chat widget enables video, audio, and text on any website or mobile app. Further, our Wordpress live chat plugin, Shopify live chat plugin, Joomla live chat plugin, Drupal live chat plugin, blog live chat plugin and other similar live chat plugin will enables video and audio calling abilities on any website. Providing a live video customer support has never been easier before. Our customer support tool let's you make your customer go WOW.
With our SalesForce live chat plugin, Zoho live chat plugin, Jira live chat plugin, SugarCRM live chat plugin, and other similar live chat extensions you can start off every chat knowing whether there are any outstanding tickets, cases, or notes related to the customer. Similarly, you can create cases, notes or tickets for the customer anytime during the conversation. All the data on your 1Click live chat dashboard can be integrated with Salesforce, Zoho, Jira, SugarCRM or any other customer relationship management software you are using.
We know very that customer engagement is a team activity. 1Click live video chat widget lets you seamlessly chat with or transfer conversations to other agents. Our live chat widget comes with website statistics, and chat analytics available at your fingertips all the time. We take security very seriously. Enjoy secure encrypted chats on your SSL (https) web pages. All the video chats, audio chats, and text chats are 128 bit AES encrypted. We are developer friendly. Extend and customize the behavior of the widget. Be unique, and get creative with our Javascript APIs. Powered, and constantly upgraded with the latest web technologies such as webRTC we enable real-time communication over web (read browser). webRTC live chat, we believe will be the future of communication. 1Click live chat software will help you increase customer sastisfaction and multiply online sales.
http://1click.io
Understanding your entire customer lifecycle is the foundation of an effective customer success process.
Defining and standardizing both your internal process: (sales pipeline, trial conversions, onboarding, adoption management, etc) and your customer's journey are essential elements of a scalable SaaS organization.
In this webinar, you will learn how to map both halves of your customer lifecycle.
CRM Life Cycle Phases And Project Management PowerPoint Presentation Slides SlideTeam
If you are wonderstruck on how to make crm and project management presentation, then look on further just try our ready-made 70 slides Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides deck example. A customer relationship management system is necessary for any business or company that aims to succeed and grow steadily. This project life cycle phases PPT templates will help you on various stages of the cycle such as customer initiatives, customer focus, core vs extended customer service, customer perceived value, transaction vs relationship marketing, CRM model, customer lifecycle management, CRM components, process of E-CRM, CRM capabilities, CRM dashboard etc. It helps you to determine the impact of your customer relationship management program. You can also utilize this customer relationship presentation sample to get acquainted with similar topics. This project management life cycle presentation PPT sample also has slides like current lead status, leads by source, deals by expected close date, lead acquisition & deal acquisition, top Customers, marketing dashboard, intranet dashboard, and various types of bar graphs like stacked column, line chart, pie charts etc. just to name a few. A great crm strategy means customer satisfaction and tons of revenue for your company. If you wish to easily establish contact and maintain long-term relationship with your clients, then download our Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides. Our Crm Life Cycle Phases And Project Management PowerPoint Presentation Slides encourage forward looking ideas. Keep the audience focused ahead.
CRM (customer relationship management) and marketing go hand in hand. Understand the value of knowing your customer, and how to turn customer data into customer gold.
Visit website: http://loyalty.pobuca.com
Pobuca Loyalty is a platform that develops and grows repeat customers. It enables you to identify customers in all sales and marketing channels, map their journey, engage with them by using an omni-channel strategy, reward loyalty and predict future buying behaviors.
Parth\'s in it\'s endeavour to manage sales effectively with real time communication tools ,developed the crm,which will guide companies towards excellence in customer relationship.
Manage your entire media house including pre-sales, sales, operations and customer service through a single CRM platform- Kapture.
It provides an organised and streamlined work platform where you can organise and optimize media planning and campaign executions, manage customer details, view pending and completed actions on a single dashboard without a glitch.
For More Information Please Visit Us @ https://www.kapturecrm.com/media-crm/
Digitalisation is the next big thing companies are investing in because when they don't, they will fall behind compared to their competition.
Most companies are buying multiple tools without even thinking if it can work together. This leaves the employees using different kind of tools in their daily activity. There are so many different tools that their manual work increases instead of their actual work.
In the world of digital transformation, demographic design is the future. Software should be build entirely for people without juggling in different tools. This is exactly what Freshworks is about, we build software for the people.
Read in this document how your employees can work with easy to use software, working in one environment.
Reach out to me if you want to have more information.
How to build a good business case for CRM in order to be able to sell a CRM strategy and/or tool to your customer ?
How you can proof to your customer that investing in CRM will enable him to save money and lower his cost of sales ?
Achieving Sales Performance Optimization Through Automated Incentive Compensa...Callidus Software
presented at TrueConnection: Sales Performance Management Conference 2007 by Jeff Staley, CRM Center of Excellence at SAP, and Jim Thomas, Senior Sales Engineer at Callidus Software
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
Search Engine Marketing - Competitor and Keyword researchETMARK ACADEMY
Over 2 Trillion searches are made per day in Google search, which means there are more than 2 Trillion visits happening across the websites of the world wide web.
People search various questions, phrases or words. But some words and phrases are searched
more often than others.
For example, the words, ‘running shoes’ are searched more often than ‘best road running
shoes for men’
These words or phrases which people use to search on Google are called Keywords.
Some keywords are searched more often than others. Number of times a keyword is searched
for in a month is called keyword volume.
Some keywords have more relevant results than others. For the phrase “running shoes” we
get more than 80M relevant results, whereas for “best road running shoes for men” we get
only 8.
The former keyword ‘running shoes’ has way more competition from popular websites to
new and small blogs, whereas the latter keyword doesn’t have that much competition. This
search competition for a keyword is called search difficulty of a keyword or keyword
difficulty.
In other words, if the keyword difficulty is ‘low’ or ‘easy’, there won’t be any competition
and if you target such keywords on your site, you can easily rank on the front page of Google.
Some keywords are searched for, just to know or to learn some information about something,
that’s their search intention. For example, “What shoe size should I choose?” or “How to pick
the right shoe size?”
These keywords which are searched just to know about stuff are called informational
keywords. Typically people who are searching this type of keywords are top of a Conversion
funnel.
Conversion funnel is the journey that search visitors go through on their way to an email
subscription or a premium subscription to the services you offer or a purchase of products
you sell or recommend using your referral link.
For some buyers, research is the most important part when they have to buy a product.
Depending on that, their journey either widens or narrows down. These types of buyers are
Researchers and they spend more time with informational keywords.
Conversion is the action you want from your search visitors. Number of conversions that you
get for every 100 search visitors is called Conversion rate.
People who are at different stages of a conversion funnel use different types of keywords.
Unleash the power of UK SEO with Brand Highlighters! Our guide delves into the unique search landscape of Britain, equipping you with targeted strategies to dominate UK search engine results. Discover local SEO tactics, keyword magic for UK audiences, and mobile optimization secrets. Get your website seen by the right people and propel your brand to the top of UK searches.
To learn more: https://brandhighlighters.co.uk/blog/top-seo-agencies-uk/
Monthly Social Media News Update May 2024Andy Lambert
TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Myfio rms presentation
1. Integrate . Automate . Innovate your Business
You focus on your Core business we serve you to achieve your
vision
2. Management Team
Ravi Srinivasan, President and CEO
• 25 years IT and retail operations. 18 years at “C”
level.
Tom McGregor, SVP Americas (co-founder)
• 30 years in IT and Management consulting
Aby John, VP Asia Pacific
• 15 experience in delivering solutions in Europe and
Asia Pacific
Srinivas Varada, Architect
• 10 experience in developing and delivering solutions
Sujatha Srinivasan, RMS Practise Leader
• 6 years with leading all RMS clients with FiO
3. Group FiO Competitive Offering
Customized level of service to suit
your requirements
Business model scales to suit our
client’s requirements build out as
level of sophistication and capability
grows
Provide Commercial grade Support
Services
Effective Project Management and
Risk Mitigation
5. Follow the Sun support model
High quality global Infrastructure
Commitment SLA Management
Consistency Standard Processes
Certified Support Staff
Customer service call centre
Managed data centers for Linux
and Windows
Calgary /
Austin
India
South Africa
Malaysia
21:00
12:00
18:00 06:00
09:0015:00
03:00
24:00
6. Group FiO Product Offering
Group FiO is a leading Business Solutions provider specializing exclusively in
ERP, CRM Order Management and Campaign Marketing Solutions.
“We create lasting business relationships by enabling our clients to
maximize their growth.“
7. Plug and Play Strategy
A holistic, centralized and highly scalable ERP system which is flexible and as well as
affordable for the SME’s. A crucial advantage is the plug and play model for modules.
myFiO
RMS
Customer
Relationship
Management
Email
Provider
Business
Intelligence
eCommerce
9. Key Capabilities
Automate Manual processes
Enhanced visibility
Anywhere – Any time access
Reduced operating costs
Standardized business processes
On demand reports for instant analysis
Increase transparency and accountability
Facilitate strategic planning and execution
10. CRM Modules
Empower sales team
To concentrate and divert all their sales
efforts to the most profitable and acquirable
deals with opportunity and lead
management.
Increase the efficiency of the marketing
campaigns
By sending the right information to the right
people at the right stage of the sales cycle in
compliance with CAN-SPAM act.
Delight customers
With proactive support and arrest the
customer attrition by providing a consistent
customer experience.
Empower the Support team
With the right information on the query’s
raised by clients with easy updatable status.
myFiO CRM has everything in
it to become the one point
solution for all the campaign
needs.
11. CRM uses technology to organize,
automate and synchronize sales,
marketing, customer service and support.
Today’s Customer wants:
Businesses to embrace technology
Expects integrated shopping experience
(online or in-store)
Appreciates customized experience
based on their information
Today’s Businesses Should:
Build better product and service offering
based on customer information
Involve and Engage the customer
Personalize, Localize, Customize
THEY WANT IT IN THEIR WAY AND THEY WANT IT NOW
12. Customer Capture Data
Customer Data Transactional Data
Name Store Number
Address Data
Email UPC Purchased
Phone COGS
Loyalty Preferences Coupon Code
Balances Gross Price
Redemptions Cashier Number
13. Business Challenge
(Prior to Loyalty)
Consumer Benefits
(AT launch)
Attrition Problem Earned Rewards
Low # of trips Free Shipping Online
Low % of Retail Consumers
Shopping.com
Welcome Kit
High Capture Rate at Speciality/ No
Capture at Outlets
Private Sales
Loyalty Metrics- Customer Focused Rewards Program to motivate specific behaviors
14. Loyalty Phase II
Metric Rewards Non-Rewards
No of active
customers
Avg. Positive Visits
Avg. Basket
Avg. Net Spend
Avg. Returns
Avg. Coupon
Used($)
Avg. Rewards
Earned
Best in class retailers always enhance their program benefits every 12-18 months. Many
back office enhancements will us to provide consumers with a mare targeted,
personalized, and channel agnostic experience.
15. Consumer
Facing
New Customer Benefits Account Management
Enhanced Promotions Personalization
BackOffice
Automated Fulfillment Database Infrastructure
Big Data Regain Lost Functionality
Loyalty Phase II Simplified
16. Customer Benefit Acquisition Increase
Basket
Increase
Frequency
Drive X-
Channel
Engagement
Hands Free Rewards x x x
Real time offers based on
Segmentation
x x x x x
Dynamic offers based on
segmentation
x x x x x
Self Portal for missed credits,
W/S or CA
x x x
Preference Center x x x x
Birthday Club x x
Dynamic Receipt Messaging x x x
CMS for Cross Sell/Up Sell x x x
SMS/Local x x x
Reward App x x x
Rebate/ Gaurantee Program x x x x x
Consumer Facing Benefits
17. A Complete Retail Marketing Solution
built specially for retailers to
Segment customer database.
Build Brands by running full-fledged
Email and SMS campaigns.
Generate Coupons, dispatch it
through Campaigns and
Manage their Loyalty Programme.
Get complete Statistics for their
campaigns and thus provide customer
insights.
myFiO RMS – Basic Functionality
20. Marketing Automation Increases ROI
Seamless integration with CRM combined with demographic and other important
information, shortens the lead and deal cycles, thus bringing quality customer
engagement.
Through systematic digital profiling, marketing automation can identify various target
and sub-target groups with the right message and at the right time.
With Marketing Automation, the marketing professionals can be consistently aware of
the stages of a lead where they need to be more attentive to garner most return.
Improving upon every stage systematically in which a lead passes to another stage or is
lost, can result in increasing revenues.
21. Giving you the ability to strategically
leverage
myFiO RMS
For marketing and Sales
You focus on your Core business we serve you to achieve
your vision
23. B2B / B2C
Manage contact info and
marketing permissions
Integration capability to other
systems like websites
Call center and survey data
management
Manage and define customer
classifications and segments
Define and manage profile
data about a customer
Ability to generate user
defined fields and group these
fields
Customer Relationship Management
24. B2B / B2C
Manage different loyalty classes
(Silver/Gold/Platinum)
Promotion through loyalty class and reset on
anniversary
Reward in points by customer type
Redemption Coupons/Catalog/Gift Cards
Category level and SKU level assignment of
points
Time period global overrides (Thanksgiving)
Promotion for points at Category/SKU level
Customer segment overrides (over 50 double
points)
Special event overrides (Mothers day)
Loyalty
25. Marketing Coupon
B2B / B2C Coupons
Serialized coupons for
email/SMS or Mail
Campaign set up based on
customer pull from criteria
(Sales over $100 in electrical
over 6 months)
Test market with customer
groups
Review response and adoption
rates of coupons by customer
segment (group)
Use limit coupons by customer
or promotion
Redemption rate reviews
26. Request coupon
Limit number of coupons
per mobile device based
on promo rules
Limit the time on screen to
avoid multiple use
Allow the newer scanners
to scan the coupon or
display coupon ID
Report of coupon requests
with time and day analysis
Mobile Coupon
27. Coupon Process - Integrate Your distribution and redemption
sources
Customer
Measure RFM
Prospect
Measure Source /
Sales / Offer
technique
ROI
Spend Vs
Return
Objective
Acquisition
New Product
Multi Channel
29. #1 Provider of Digital
Receipts
Fully integrated digital
receipt delivery solution
Customer Service
orientation
Secure and Scalable
Infrastructure
Track record of
innovation and success
Group FiO
30. myFiO RMS Platform
Digital Receipts
Digital Marketing
CRM
Targeting
SMS Marketing
Receipt Help Desk
Social Automation
Private Portal
Technology Overview
32. Manage E-mail lists
extracted from CRM by
segment codes
Review campaign data
open/click and response
rates by market segment
Review A/B tests and
increase response rates
Email- Integrate CRM and Email Databases
33. SMS- Integrate CRM and SMS Databases
Manage SMS lists for marketing extracted from CRM by
segment codes
Review campaign data open/click and response rates by
market segment
Review A/B tests and increase response rates