The document is a resume for Ganesh Ramchandran seeking a position in process excellence. It summarizes his educational qualifications including a BE in electronics and telecommunications, and over 9 years of experience in quality assurance and process improvement roles. It outlines his expertise in areas like project management, process excellence, quality assurance, and his professional experience with companies like Cognizant and Tata Consultancy Services.

1. GGANESHANESH RRAMCHANDRANAMCHANDRAN
Mobile: +91-9836746461 ~ E-Mail: ramchandran.ganesh@gmail.com
Seeking assignments in Process Excellence with a Quality driven organisation of repute.
PROFESSIONAL SYNOPSIS
 BE graduate with over 9 years of IT/GIS experience in Quality Assurance and Process Improvements.
Presently working with Cognizant Technology Solutions, Pune as a Senior Associate, Delivery Excellence.
 Implementation of Experience in requirements understanding, providing process support and applying
quality concepts.
 Lean Six Sigma Blact Belt with analytical data analysis & structured problem solving capabilities. Abilities in
identifying process improvements at various levels for organizational excellence.
 Adept in early risk identification on process and delivery front at various stages of the project lifecycle.
 Demonstrated ability to forge meaningful relationships with executives, stakeholders and team members.
CORE COMPETENCIES
Project Management:
 Managing overall operations for executing projects involving scoping, initiating, high level design &
architecture, resource mobilization, execution within cost & time parameters.
 Monitoring / tracking projects with respect to budgeted cost, demand forecasts, time over-runs to ensure
timely execution of projects.
 Conducting project feasibility studies and preparing reports to assess the viability and growth opportunities
for projects and business lines.
 Understanding and coordinating client’s needs / enhancements, customizing the product accordingly and
consult with technical team to provide solutions in adherence to delivery schedules.
 Deploying various methodologies to analyze various processes, recommending modifications to minimize
escalations, realize operational efficiencies, control variability, costs and reduce cycle-time.
 Reviewing the project status, thereby ensuring compliance with quality, time parameters specified and
completion within specified timeframe.
 Coordinating with the client for the entire project life cycle from conception to final submission with necessary
technical support.
 Conducting project review meetings for evaluating project progress and taking adequate corrective actions.
Process Excellence:
 Conducting trainings to spread the knowledge of Lean & Six Sigma at various levels.
 Undertaking various projects to achieve internal and client benefits.
 Mentoring yellow belt & Lean projects.
 Organizing various “Kaizen” events to identify quick –win opportunities within the processes.
 Validation of savings achieved through various improvement projects
 Reporting of the achieved benefits to the leadership.
Quality Assurance:
 Setting up technical environment, quality standards for the project under consideration.
 Defining suitable methodology to undertake the project with the available inputs for the requisite output.
 Identifying areas of quality failures and taking necessary steps to rectify and take preventive and corrective
actions to avoid reoccurrences. Understanding the technical and functional specifications.
 Practicing quality standards with key emphasis on improving quality and improvement opportunities.
 Delivering and implementing the project as per scheduled deadlines and extending post-implementation and
maintenance support; providing training to the team members.
 Using various methodologies to derive benefits out of process improvements to the client and organization.

2. PROFESSIONAL EXPERIENCE
From Jul’12 to Present Cognizant Technology Solutions, Pune Senior Associate, Delivery Excellence
Cognizant is a leading provider of information technology, consulting, and business process outsourcing
services, dedicated to helping the world's leading companies build stronger businesses.
Responsibilities:
 Responsible for ensuring the implementation of software quality assurance activities as per the defined
SELC(Software Engineering Life Cycle) processes in Cognizant QMS, through periodic work product
audits, monthly process audit and review of project management artifacts.
 Responsible for reporting the status and effectiveness of process implementation at project/ engagement
level.
 Facilitation to the project teams to adopt/innovate best practices and evangelize adoption at project/
engagement level.
 Responsible for highlighting the process and delivery related risks within the projects & alerting the risky
projects to the BU for their action.
 Working with the project teams to work on the mitigation of the identified risks.
 Contributing to the organization through various initiatives.
Achievement:
Won the SPOT award for successfully driving the Process Excellence Scorecard Initiative in Jul’13.
Won the Business Enabler Award from BU for Delivery Excellence.
From Sep’10 to Jun’12 Tata Consultancy Services, Kolkata Quality Analyst
Tata Consultancy Services in the leading providers of industry-specific BPO services and cross-industry
solutions to provide new business processes and innovative models that seamlessly align with the
business requirements of clients.
Achievement:
 Have won appreciation from various stakeholders for excellent support during Lean project execution
Responsibilities:
 Responsible for driving Lean & Six sigma Initiatives at Kolkata.
 End to end responsibility of driving certifications through various quality trainings.
 Conducting regular reviews for Lean & GB projects to ensure timely closure.
 Validation of different savings through improvement projects.
 Monthly reporting of benefits to the leadership.
From Feb’07 to Aug’10 Rolta India Ltd., Mumbai Process Executive
Rolta is a leading provider of GIS, geo-engineering solutions and services and one of the major AM, FM, GIS
photogrammetry service providers in the world. The company provides services to various clients in diverse
segments such as defence, environment, electric, telecom, gas, emergency services, municipalities and Airports.The
Company provides GIS solutions to its customers present in approximately 17 countries.
Achievement:
 Received the “Top Performer” award for highest productivity & quality in Eneco Project for Jun’09 and
July’09.
 Execution of two Electrical utility projects from pilot till delivery.
Responsibilities:
 Provide technical support to improve productivity and quality.
 Regular interaction with client to understand the requirements and receive updates.
 Conduct process training whenever required.
Key Projects Handled:

3. Electricity Network Inventory for Eneco Energie, Netherlands
Electricity Network Layout in Smallworld for Stedin Ons, Netherlands.
ACADEMIC CREDENTIALS
2006 B.E. Electronics & Telecommunication Engineering from Priyadarshini College
of Engineering & Architecture, Nagpur. Affiliated to Nagpur University.
Secured 63.53% marks.
2002 Intermediate (Maharashtra Board) from Hislop College, Nagpur.
Secured 73% marks.
2000 High School (Maharashtra Board) from Saraswati Vidyalaya, Nagpur.
Secured 74.80% marks.
Other Courses:
 Certified Lean Six Sigma Green Belt.
 Certified Six Sigma Black from ISI Mumbai, Mar’15.
IT FORTE
Operating System: Windows
Languages: C, C++, Sun Certified Core JAVA
Development Environnent: Microsoft .NET & AVR Microcontroller
User-Level Environment: GE-Small world version 4.0, Micro station, Geomedia Professional
Version 6.0, Global Mapper version 2.0. Minitab ver 16.0
AWARDS & ACCOLADES
 Bagged 1st
prize at the National Level Project Competition held at Raisoni College of Engineering, Nagpur in
March 2005.
 Received appreciation & awards at all levels for vocal recital.
 Entrusted the responsibility of Secretary during the academic year 2004-06, was in charge for arranging
various cultural activities in College.
PERSONAL DETAILS
Date of Birth: 10h
July 1984
Address: Flat No. 103, A Wing, Raghukul Nagari Socs, 38 , Aundh Road, Khadki, Pune-411020s
Languages Known: Tamil, English, Hindi, Bengali and Marathi
Marital Status: Married