1. SUNDEEP KUMAR
Contact: +91-9769916339
E-Mail: Sundeepmvit@gmail.com
Business Analyst/Process Consulting
Location Preference: Bangalore
Proven track record in driving metrics and measurement culture, leading high impact Lean Six Sigma projects,
optimizing capacity utilization, productivity, requirements gathering, Application development and client
handling skills.
PROFILE SUMMARY
4 Years of experience across different domains in service industries.
Expertise in problem solving, root-cause analysis, innovation and analytics.
Strong knowledge in mapping the end to end value chain of a process, identification of waste, evaluation of automation
possibilities and process re-structure/re-design.
Expertise in handling project execution with focus on optimum utilization of manpower & materials.
Capability in developing Clients into strategic partners; ensuring collaboration for smooth functioning of operations.
Expertise in applying Lean & Six Sigma improvement methodologies to enhance the productivity & quality of a
process.
Strong in project management skills and effective in multi-cultural communication.
Strong Application development and client handling skills.
Knowledge of various tools like R, SPSS, Microsoft Office etc with strong coding background in Java, SQL and VBA.
ORGANISATIONAL EXPERIENCE
May’14 – Present: Cognizant Technology Solutions, Mumbai
Business Analyst – Process Consulting
Key Result Areas
Lead & drive Process Excellence through Lean Six Sigma methodology
Business Process Reengineering to improve customer satisfaction & reduce the operating cost
Identify opportunities for Robotics & Process Automation in the system through extensive Value Stream Mapping
Drive Innovation among associates in the production floor
Closely work with Business for project scoping and selection to align with business objective
Co-ordinate and facilitates structured process improvement activities
Closely work with Business for project scoping and selection to align with business objective
Provides knowledge of Best Practices and Processes
Deliver Lean Six Sigma training to enhance Quality DNA
Launch and drive Kaizen and Innovation initiatives for the business.
Mentored 13 Lean and 3 Green belt Projects for leading Pharmaceutical account.
Highlights
Certified Lean Six Sigma Green Belt.
Certified Lean Professional.
Certified Professional for Supply Chain Management.
Increased the profitability of the account by 30%.
Improved the quality of the account from 65% to 85%.
Aug’10 – Apr’13: Infosys Technologies Limited, Bangalore
Senior Systems Engineer
(Team Size: 10-15 members)
Key Result Areas
Managed the entire product lifecycle starting from requirement analysis, feasibility study, design, coding, testing and
implementation for various Application modules.
Research and development of the new feature areas for British Telecom (BT) using Agile Methodology.
Led a team of 3 new joiners to successfully deliver one module.
2. Provided End to End support to client during Go Live Testing done by Client.
Highlights
Included in Client’s R&D team after excellent application development and client handling skills.
Recognized as Star performer of the Team at Infosys for successfully deploying 3 defect free modules in FOS.
Successfully completed 15 Re-Org changes for British Telecom.
Topper of my training batch with a CGPA of 4.96/5.
Achieved 95% automation in tracking Travel Time and Task Time for all FTEs.
ACADEMIC PROJECTS
Worked on an academic project on “Supply Chain Operational Risk Mitigation in IT Industry: A Collaborative
Approach”. Steps included doing a thorough research on the industry and company and then came up with a
conclusion that customer and supplier collaboration can be used to mitigate supply chain risk in IT industry.
Worked on a Marketing Research project on “How can Alumni Engagement be increased for B-Schools”. Used SPSS
to analyze the data and come to a conclusion that Brand Image, regular Communication and placement services plays a
significant role in building Alumni Relations.
EDCUATION
2014 PGPM (Operations & Strategy) 3.1/4.0 Distinction Holder
Great Lakes Institute of Management, Chennai
2010 BE (Electrical & Electronics) 78% Gold Medalist
Sir M Visvesvaraya Institute of Technology, Bangalore
EXTRAMURAL ENGAGEMENTS / ACCOLADES
Captain of Cricket Team at Great Lakes Institute of Management.
Member of the Cricket and Football Team at Sir MVIT, 2006-10
Won 1st prize in Inter College Cricket and Futsal Championship organized at XLRI Jamshedpur.
Organized Blood Donation Camp and hosted several events for both Sir MVIT and GLIM.
Volunteered for “Great Lakes Run” conducted for the first time at Great Lakes Institute of Management.
Organized DC Level AHM meets and hosted the event. Participated in organizing cultural activities at INFOSYS
PERSONAL DETAILS
Date of Birth: 15th August, 1988
Address: S – 204, SKANDA, 5th Main, 1st Cross Thanisandra, Bangalore 560077
Languages Known: English, Hindi, Bengali, and Kannada.
DECLARATION
I, hereby declare that the details furnished above are true to the best of my knowledge.
(SUNDEEP KUMAR)