Gamification involves using game mechanics to improve non-game applications and services. The document outlines 10 rules for effective gamification:
1) Know what you want to achieve with gamification before implementing it
2) Be prepared that some services may not benefit from gamification
3) Games are not effective for customer acquisition, focus on retention instead
4) Monetization should not be the focus, focus on your core business instead
5) Beware of unintended consequences and build systems carefully