This document outlines an agenda for a workshop aimed at transforming digital workplaces using human-centered design. The workshop will use design thinking methods like affinity clustering and storyboarding to understand user needs, generate ideas, and prioritize solutions. The goal is to apply a design-led approach to areas like the employee experience, products, and workplace transformation.
Going Beyond Digital Disruption: harnessing the power of 'Design Thinking'SAP Customer Experience
The customer journey has no boundaries, it flows between channels, devices and departments.
* How is your marketing organization dealing with providing a seamless customer experiences across your entire company?
* Are your sales and marketing forging a strong, collaborative alliance that enables them to work in harmony?
* Do your marketing and commerce teams have the same vision of the right customer experience?
Disruptive innovation is only achievable if you are findings the problems worth solving, and empowering yourself and your teams with the right problem solving tools.
Nicholas keynote will explore how SAP has been harnessing the power of ‘Design Thinking’ reveals the linkages between “design” and disruptive products, services, and even business model innovation.
The incumbent’s playbook for launching a vertical SaaS product (Directions EM...Martin Karlowitsch
Presentation held at Directions EMEA 2017 in Madrid.
Been on the market for decades? Living from upfront license revenues and services that you sell alongside? Think of developing a SaaS product, but not sure where to start? Think of building a vertical Microsoft Dynamics 365 SaaS app/product? Come and join me, and I will share my experiences with you from building www.just-plan-it.com on Azure and integrate it with Dynamics 365. I will provide real life experiences, share tips and tricks, books to read and tools to use on that journey. My purpose is encouraging you to go the SaaS development route as you as an incumbent have a huge advantage over funding series driven start-ups: you know your market and have you a sustained cash flow to finance growth. In essence, I will cover the following questions:
1) How to identify and validate market demand?
2) What the heck is an MVP (minimum viable product) and how can it help?
3) How can I easily start the inbound lead generation journey?
4) How to organize development to stay at the “pulse of the market”?
5) How to measure and manage initial success?
6) Why is user onboarding so crucial and difficult?
7) How to prepare for scale?
Rubber Cheese - Visitor Attraction Credentials document.
The web development agency for ambitious visitor attractions. We are experts at creating bespoke systems, engaging
websites and digital applications that improve conversions, save resources and increase sales.
To succeed in the Digital Era, organizations turn to Microsoft Digital Advisory Services. Digital Advisors like myself work with organizations to reimagine and transform customer
engagement, employee experiences, business models and operations, to empower organizations to reach their digital aspirations.
Welcome to learn more about our Advisory Services.
Going Beyond Digital Disruption: harnessing the power of 'Design Thinking'SAP Customer Experience
The customer journey has no boundaries, it flows between channels, devices and departments.
* How is your marketing organization dealing with providing a seamless customer experiences across your entire company?
* Are your sales and marketing forging a strong, collaborative alliance that enables them to work in harmony?
* Do your marketing and commerce teams have the same vision of the right customer experience?
Disruptive innovation is only achievable if you are findings the problems worth solving, and empowering yourself and your teams with the right problem solving tools.
Nicholas keynote will explore how SAP has been harnessing the power of ‘Design Thinking’ reveals the linkages between “design” and disruptive products, services, and even business model innovation.
The incumbent’s playbook for launching a vertical SaaS product (Directions EM...Martin Karlowitsch
Presentation held at Directions EMEA 2017 in Madrid.
Been on the market for decades? Living from upfront license revenues and services that you sell alongside? Think of developing a SaaS product, but not sure where to start? Think of building a vertical Microsoft Dynamics 365 SaaS app/product? Come and join me, and I will share my experiences with you from building www.just-plan-it.com on Azure and integrate it with Dynamics 365. I will provide real life experiences, share tips and tricks, books to read and tools to use on that journey. My purpose is encouraging you to go the SaaS development route as you as an incumbent have a huge advantage over funding series driven start-ups: you know your market and have you a sustained cash flow to finance growth. In essence, I will cover the following questions:
1) How to identify and validate market demand?
2) What the heck is an MVP (minimum viable product) and how can it help?
3) How can I easily start the inbound lead generation journey?
4) How to organize development to stay at the “pulse of the market”?
5) How to measure and manage initial success?
6) Why is user onboarding so crucial and difficult?
7) How to prepare for scale?
Rubber Cheese - Visitor Attraction Credentials document.
The web development agency for ambitious visitor attractions. We are experts at creating bespoke systems, engaging
websites and digital applications that improve conversions, save resources and increase sales.
To succeed in the Digital Era, organizations turn to Microsoft Digital Advisory Services. Digital Advisors like myself work with organizations to reimagine and transform customer
engagement, employee experiences, business models and operations, to empower organizations to reach their digital aspirations.
Welcome to learn more about our Advisory Services.
Do Agile Right - Lessons Learned from an Atlassian Product Manager - Sherif M...Atlassian
Great products start with great planning. At Atlassian we take a multitude of approaches to plan our feature releases. Learn how you can take some of the practices the Confluence Product Management Team makes use of – such as product requirements, prototypes, customer interviews, and user journeys – to deliver great solutions for your customers.
Presentation to the New Frontiers Entrepreneurs - Nov 2015Raomal Perera
New Frontiers Networking event - Nov 2015. Presentation on Lean Startup.
Tweets:
Great talk yesterday by @raomal on the Lean Startup #NewFrontiersNetEvent
@raomal Thank u for yesterday @EI_NewFrontiers #NewFrontiersNetEvent .
Great talk by @raomal on #leanstartup Always good to step back and sense check your approach #NewFrontiersNetEvent
Great talk by @raomal "vision, passion & integrity" are key in a #startup! #NewFrontiersNetEvent #WeSavvy
@EI_NewFrontiers #NewFrontiersNetEvent @raomal great advice from raomal perrera never underestimate the power of networking
@raomal 'entrepreneurs aren't RISK TAKERS. They r people who figure out a way to MITIGATE THE RISK, then go for it'! #NewFrontiersNetEvent
"Understand what the problem is before you attempt to solve it" - @raomal #NewFrontiersNetEvent #startup #networking
@owletbabycare 'Are we really creating value for our customers?' @raomal ...#newfrontiersnetevent We sure are! #hiprotein #beefsnack
@raomal ...'your user is not always your customer'...#newfrontiersnetevent
The #NewFrontiers cohort engaged with @raomal's presentation #NewFrontiersNetEvent #leanstartup #networking @Entirl
@raomal To get the answers you are looking for! You need to know your problem. @Newfrontiersnw @EI_NewFrontiers
@raomal talks lean startup @EI_NewFrontiers #NewFrontiersNetEvent
Entrepreneur and Educator Raomal Perera now speaking at the #NewFrontiersNetEvent @EI_NewFrontiers @raomal
@EI_NewFrontiers #NewFrontiersNetEvent @raomal great to hear raomal perrera at the podium. He owes much of his success to Ent Irl
@raomal takes to the floor to discuss his successes with #LeanStartups #NewFrontiersNetEvent #Networking @Entirl
Very excited to have @raomal with us today at the #NewFrontiersNetEvent! #startup #networking @Entirl
Setting the Customer's Journey: Walk a Mile In Your Customer's ShoesAggregage
Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. This phrase blur is dangerous, as it can pull our attention from what should be our real focus: our our customers' and users' needs. How can we, as product professionals, learn to keep customers and users at the heart of our work?
Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in your customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.
What motivates your customers to buy from you? If you’re still trying to figure it out, join our next webinar to discover how you can leverage human nature and basic psychology to drive conversions.
Hosted by our Marketing Director Kath Pay, this webinar reveals how you can use copy, design and persuasive techniques to trigger positive, often subconscious responses that are innate within all of us, to encourage action.
Organizations with a digital workplace strategy in place are seeing vast
improvements in: employee productivity (78%), increased revenue (70%) and
new approaches to drive innovation (78%). Find out how to speed up business
cycles and increase productivity to drive competitive advantage. Join this
interactive workshop to find out what it takes to make the leap into the
future of Collaboration and understand key trends and capabilities affecting
the future of how work gets done.
Agilityfest 2018 agile and design mod for publicPhil Barrett
- How and why do human-centred design and agile work together, in a corporate context.
- Create a product vision before you start agile development. It's not BDUF and it will save you a lot of time. Before you can course-correct, you need a course!
- A few simple points about how designers and developers work together effectively during implementation, especially on complex, legacy systems.
- And some notes about what to do when you REALLY can't get contact with your customers.
Presentation for Agile Australia Conference 2013. Introducing Lean Startup concepts in a way accessible to people used to usual project management methods. With lean startup you don't assume you know the end state required, (as you do with a project), you assume you need to focus on learning to discover the end state to solve the problem you area you looking at.
ThousandEyes Webinar: How to see and resolve office 365 performance challengesThousandEyes
ThousandEyes EMEA webinar from July 2nd 2019 @ 1000 UK time covering troubleshooting Office 365 applications using ThousandEyes. Presented by Ian Waters, Director of Solutions Marketing and Tim Hale, Senior Solutions Engineer.
Do Agile Right - Lessons Learned from an Atlassian Product Manager - Sherif M...Atlassian
Great products start with great planning. At Atlassian we take a multitude of approaches to plan our feature releases. Learn how you can take some of the practices the Confluence Product Management Team makes use of – such as product requirements, prototypes, customer interviews, and user journeys – to deliver great solutions for your customers.
Presentation to the New Frontiers Entrepreneurs - Nov 2015Raomal Perera
New Frontiers Networking event - Nov 2015. Presentation on Lean Startup.
Tweets:
Great talk yesterday by @raomal on the Lean Startup #NewFrontiersNetEvent
@raomal Thank u for yesterday @EI_NewFrontiers #NewFrontiersNetEvent .
Great talk by @raomal on #leanstartup Always good to step back and sense check your approach #NewFrontiersNetEvent
Great talk by @raomal "vision, passion & integrity" are key in a #startup! #NewFrontiersNetEvent #WeSavvy
@EI_NewFrontiers #NewFrontiersNetEvent @raomal great advice from raomal perrera never underestimate the power of networking
@raomal 'entrepreneurs aren't RISK TAKERS. They r people who figure out a way to MITIGATE THE RISK, then go for it'! #NewFrontiersNetEvent
"Understand what the problem is before you attempt to solve it" - @raomal #NewFrontiersNetEvent #startup #networking
@owletbabycare 'Are we really creating value for our customers?' @raomal ...#newfrontiersnetevent We sure are! #hiprotein #beefsnack
@raomal ...'your user is not always your customer'...#newfrontiersnetevent
The #NewFrontiers cohort engaged with @raomal's presentation #NewFrontiersNetEvent #leanstartup #networking @Entirl
@raomal To get the answers you are looking for! You need to know your problem. @Newfrontiersnw @EI_NewFrontiers
@raomal talks lean startup @EI_NewFrontiers #NewFrontiersNetEvent
Entrepreneur and Educator Raomal Perera now speaking at the #NewFrontiersNetEvent @EI_NewFrontiers @raomal
@EI_NewFrontiers #NewFrontiersNetEvent @raomal great to hear raomal perrera at the podium. He owes much of his success to Ent Irl
@raomal takes to the floor to discuss his successes with #LeanStartups #NewFrontiersNetEvent #Networking @Entirl
Very excited to have @raomal with us today at the #NewFrontiersNetEvent! #startup #networking @Entirl
Setting the Customer's Journey: Walk a Mile In Your Customer's ShoesAggregage
Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. This phrase blur is dangerous, as it can pull our attention from what should be our real focus: our our customers' and users' needs. How can we, as product professionals, learn to keep customers and users at the heart of our work?
Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in your customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.
What motivates your customers to buy from you? If you’re still trying to figure it out, join our next webinar to discover how you can leverage human nature and basic psychology to drive conversions.
Hosted by our Marketing Director Kath Pay, this webinar reveals how you can use copy, design and persuasive techniques to trigger positive, often subconscious responses that are innate within all of us, to encourage action.
Organizations with a digital workplace strategy in place are seeing vast
improvements in: employee productivity (78%), increased revenue (70%) and
new approaches to drive innovation (78%). Find out how to speed up business
cycles and increase productivity to drive competitive advantage. Join this
interactive workshop to find out what it takes to make the leap into the
future of Collaboration and understand key trends and capabilities affecting
the future of how work gets done.
Agilityfest 2018 agile and design mod for publicPhil Barrett
- How and why do human-centred design and agile work together, in a corporate context.
- Create a product vision before you start agile development. It's not BDUF and it will save you a lot of time. Before you can course-correct, you need a course!
- A few simple points about how designers and developers work together effectively during implementation, especially on complex, legacy systems.
- And some notes about what to do when you REALLY can't get contact with your customers.
Presentation for Agile Australia Conference 2013. Introducing Lean Startup concepts in a way accessible to people used to usual project management methods. With lean startup you don't assume you know the end state required, (as you do with a project), you assume you need to focus on learning to discover the end state to solve the problem you area you looking at.
ThousandEyes Webinar: How to see and resolve office 365 performance challengesThousandEyes
ThousandEyes EMEA webinar from July 2nd 2019 @ 1000 UK time covering troubleshooting Office 365 applications using ThousandEyes. Presented by Ian Waters, Director of Solutions Marketing and Tim Hale, Senior Solutions Engineer.
Your success with 0365 and SharePoint 2016 is not assured: A successful Digital Workplace transformation goes way beyond getting the software installed and configured successfully. Fortunately your chances have greatly improved recently with the advances made by Microsoft. By integrating new capabilities and social tools into everyday work processes we are able to reimagine how work gets done and have measureable impact to the bottom line.
In this session we will discuss the importance of creating a Digital Workplace Transformation Strategy to ensure a successful Digital Workplace Transformation. In this highly interactive session, we’ll share key aspects of a Digital Workplace Strategy and discuss how to engage business stakeholders, drive user adoption, and realize a true return on your organization’s investment in SharePoint and 0365.
Highlights include:
•Defining your Vision
•Determining the potential Business Impact
This presentation, created by Syed Faiz ul Hassan, explores the profound influence of media on public perception and behavior. It delves into the evolution of media from oral traditions to modern digital and social media platforms. Key topics include the role of media in information propagation, socialization, crisis awareness, globalization, and education. The presentation also examines media influence through agenda setting, propaganda, and manipulative techniques used by advertisers and marketers. Furthermore, it highlights the impact of surveillance enabled by media technologies on personal behavior and preferences. Through this comprehensive overview, the presentation aims to shed light on how media shapes collective consciousness and public opinion.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
Never have I ever:
Said “yes” my boss but done what I wanted anyway
Said “I’ll finish this on the weekend” but never cracked my laptop till after midnight on Sunday
Reserved a hard to get meeting room and then cancelled without freeing up the space
Started a conference room meeting without 10 minutes of futzing around with technology
Done the New York Times mini-crossword before checking email
Shared an important file from an airplane seat
Said “sorry, I couldn’t find the mute button” on a conference call
Eavesdropped on the juicy conversation happening at the workstation beside me
Booked a phone room just cause I wanted some peace and quiet
Made popcorn in the company microwave
Heated a stinky lunch in the company microwave
Never have I ever:
Said “yes” my boss but done what I wanted anyway
Said “I’ll finish this on the weekend” but never cracked my laptop till after midnight on Sunday
Reserved a hard to get meeting room and then cancelled without freeing up the space
Started a conference room meeting without 10 minutes of futzing around with technology
Done the New York Times mini-crossword before checking email
Shared an important file from an airplane seat
Said “sorry, I couldn’t find the mute button” on a conference call
Eavesdropped on the juicy conversation happening at the workstation beside me
Booked a phone room just cause I wanted some peace and quiet
Made popcorn in the company microwave
Heated a stinky lunch in the company microwave
The remember the future game is a quick and painless way to gain insight and understanding into the how your customers define success –
Hand each participant a few post-its
Ask them to imagine they have been using your new solution for a period of time
Then ask the participants to write down exactly what the solutions will have done to make them happy in this future state
How can we look at requirements from a different perspective?
Now, we’re going to use a game to surface the underlying drivers and potential roadblocks to success.
Ask team members to write what is slowing down the boat (one idea per card/post-it) and to pin the card to anchor or below water level
After that you can apply grouping, sorting and/or voting the same way as you know in retrospective in agile/scrum.
Result: a lot of ideas get presented without any hassles and participants freely promote possible/expected solutions that can be immediately changed into action items
Speed Boat game allows not just open minds, but efficiently provides a strategy how to solve your problems. Additionally, trust and expectations are more clear.
Let team members to write ideas what can speed up the boat and pin cards to an engine (if you have a speedboat) or above the boat (if you have a sailboat) to represent “wind in the sails”.
After that you can apply grouping, sorting and/or voting the same way as you know in retrospective in agile/scrum.
Result: a lot of ideas get presented without any hassles and participants freely promote possible/expected solutions that can be immediately changed into action items
Speed Boat game allows not just open minds, but efficiently provides a strategy how to solve your problems. Additionally, trust and expectations are more clear.
After that you can apply grouping, sorting and/or voting the same way as you know in retrospective in agile/scrum.
Result: a lot of ideas get presented without any hassles and participants freely promote possible/expected solutions that can be immediately changed into action items
Speed Boat game allows not just open minds, but efficiently provides a strategy how to solve your problems. Additionally, trust and expectations are more clear.