Future of Healthcare - IT Channel Perspective
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We all recognize that change is the new constant in the healthcare industry. With thousands of pages of regulations being drawn up each week, combined with an uncertain political climate and shifting demographics – this period of instability will have major ramifications on the IT business serving this customer segment. Perhaps more dizzying are the rapid changes in medical science, patient outcomes, and the technology that is driving it. Trends such as pervasive computing devices at the point of care, ubiquitous connectivity driving home healthcare, cloud driven patient records, facility automation, as well as the security, management and compliance are driving exponential increases in the complexity of serving this market. Taking a unique “predict the future and then work backwards” approach, Jay McBain, Senior Vice President of Autotask Corporation breaks down these trends and outlines opportunities for the IT Channel business to take advantage.
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Future of Healthcare - IT Channel Perspective
- 1. A U T O T A S K A C A D E M Y W E B I N A R Future Trends Managing Healthcare Customers PRESENTER: Jay McBain Senior Vice President Strategy and Community Autotask Corporation jmcbain@autotask.com
- 2. A U T O T A S K A C A D E M Y W E B I N A R Just the facts… Where are we now?
- 3. A U T O T A S K A C A D E M Y W E B I N A R FACT| Healthcare Industry is HOT and getting HOTTER
- 4. A U T O T A S K A C A D E M Y W E B I N A R FACT| We are still in opening stages of adoption Over 75% of customers are still in planning stages
- 5. A U T O T A S K A C A D E M Y W E B I N A R FACT| Selling and Marketing to this industry has changed Solution Providers need to be engaged in several “Communities” to attract new customers
- 6. A U T O T A S K A C A D E M Y W E B I N A R FACT| The ecosystem is getting exponentially larger
- 7. A U T O T A S K A C A D E M Y W E B I N A R Now let’s shift our focus…
- 8. A U T O T A S K A C A D E M Y W E B I N A R Prediction #1 Pervasive computing takes over patient care
- 9. A U T O T A S K A C A D E M Y W E B I N A R Prediction #2 Ubiquitous connectivity changes the healthcare landscape forever
- 10. A U T O T A S K A C A D E M Y W E B I N A R Prediction #3 Cloud’s legacy is 100,000 vendors competing for your attention
- 11. A U T O T A S K A C A D E M Y W E B I N A R Prediction #4 The trifecta of cloud, connectivity and consumerization drives a new era of micro-payments
- 12. A U T O T A S K A C A D E M Y W E B I N A R Prediction #5 Competing political ideologies keep industry in a state of churn
- 13. A U T O T A S K A C A D E M Y W E B I N A R Prediction #6 Amount of skilled Channel resources are insufficient to make EMR vision a reality in 10 years
- 14. A U T O T A S K A C A D E M Y W E B I N A R Prediction #7 Demographic “lump in the snake” drives new paradigm of social medicine
- 15. A U T O T A S K A C A D E M Y W E B I N A R Prediction #8 Medical and scientific breakthroughs ignite the possibility of eternal life (supported by IT)
- 16. A U T O T A S K A C A D E M Y W E B I N A R Take Advantage of Future Trends with Autotask Cash flow predictability Efficient use of staff and increased utilization Increased profitability Expanded service offerings Cost reduction Consistent client service levels, managed expectations
- 17. A U T O T A S K A C A D E M Y W E B I N A R Manage Your IT Business Better
- 18. A U T O T A S K A C A D E M Y W E B I N A R AUTOTASK CORPORATION 40,000+ users 42 countries 2010 Uptime 99.995% 200+ staff US, EUROPE, BEJING, INDIA major release EVERY 6-8 WEEKS 150+ marketing events 7 YEAR’S BEST PLACES TO WORK 50% revenue CompTIA breakaway 2010: BACK INTO PRODUCT BEST CHANNEL STRATEGY FOUNDED IN 2001 | One of the 1st Cloud Companies! MSP Mentor 250 Channel Chief MSP Mentor 100 TOP 150 – Bob Godgart
- 19. A U T O T A S K A C A D E M Y W E B I N A R Thank You! C O N TA C T I N F O : Download slides from: Jay McBain Senior Vice President Strategy and Community Autotask Corporation jmcbain@autotask.com 518 – 720 -3500 x1 Sales http://www.autotask.com
Editor's Notes
- Anthony will do the count down as we head to the start of the webinar, then introduce me just before the start.Thanks Anthony for getting us to the start of this excellent webinar titled, ‘Running Your Business with Management Dashboard’s.Good afternoon, my name is Len DiCostanzo, SVP and Dean of Autotask Academy. Autotask Academy is happy to be bringing this educational webinar to our customers and invited special guests today. Our goal at the Academy is to provide education and best practice guidance to our growing customer and user base on how to best implement and continue to use Autotask to automate and optimize business operations. We also strive to deliver top level business education that parallels and augments the strengths of our product set. This webinar will provide information on how you can utilize management dashboards in to run your business better. Armed with the knowledge you gain from the dashboards, you can see where to apply your focus and grow your business and be more profitable. So, let’s get going…
- I wanted to provide a brief overview of Autotask Corporation before jumping into our topic today.AT was founded in 2001 as one of the 1st SaaS companies, bringing Autotask to market to help you run your IT business. Better. Since then, AT has grown to 30,000+ users, 3,200 plus customers in 42 countries. Our 170 or so employees are located in the US, Europe, Beijing and India. Our corporate headquarters is located here in the Albany Capital District, where we have been voted as one of the best places to work for 6 straight years. Having moved my family from Staten Island, NY to work with the great people here, I can tell you that is no lie.As a SaaS company, uptime is key to our existence and last year our 99.999%, 5 9’s uptime was pretty incredible. Especially considering we roll out a major release to our software every 6-8 weeks. We are investing 50% of every dollar we earn back into the product to make that happen. This continual improvement of our product is what excites lots of our customers. As the number one IT Business Management Platform, we have been voted best software product by CompTIA and Business Solutions magazine, as well as being selected as one of the best channel vendors in the industry.As we roll through 2010, we continue to educate the market and our customers, and share our story. This year we will do over 180 events, and through Autotask Academy, we touch thousands more as we look to further the growth of the IT channel.When you work with Autotask, you are working with a trusted advisor who will work to ensure your success.
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