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Flight Instructor ASE
Ground Training Course
Ground Lesson 1

6/12/2013

1
Learning
 Learning is an acquisition of knowledge or

understanding of a subject or skill through education,
experience, practice or study.
 A change of behavior results from learning

6/12/2013

2
Human Behavior
 Human Behavior is an attempt to understand how and

why humans act the way they do
 Human behavior is a product both of innate human
nature and of individual experience and environment

6/12/2013

3
Human Behavior
 Human behavior has many different definitions

depending on the field of study
 The result of attempts to satisfy certain needs
 Human development or the successive phase of growth

in which humans behave is characterized by a distinct
set of physical, physiological and behavioral features.

 Understanding human behavior leads to successful

instruction

6/12/2013

4
Personality Types
 Human behavior can be distilled into sixteen distinct

personality types.

6/12/2013

5
Personality Types
 Personality type influences how one person learns
 Personality types influences how one teaches

6/12/2013

6
Instructor/Student Relationship
 Each student has an individual style of learning
 Each instructor has an individual style of teaching
 This match or mismatch will contribute to a students

satisfaction or dissatisfaction.
 As instructors we need to bridge the differences to
effectively teach our students

6/12/2013

7
Human Needs
 Human needs are the

things all humans require
for normal growth and
development.
 Maslow’s Hierarchy of

Needs for Understanding
Human Motivation
 Human needs are satisfied
in order of importance
6/12/2013

8
Physiology
 These are biological needs. They consist of the need

for air, food, water, and maintenance of the human
body. If a student is unwell, then little else matters.
Unless the biological needs are met, a person cannot
concentrate fully on learning, self-expression, or any
other tasks. Instructors should monitor their students
to make sure that their basic physical needs have been
met. A hungry or tired student may not be able to
perform as expected.

6/12/2013

9
Security
 Once the physiological needs are met, the need for

security becomes active. All humans have a need to
feel safe. Security needs are about keeping oneself
from harm. If a student does not feel safe, he or she
cannot concentrate on learning. The aviation
instructor who stresses flight safety during training
mitigates feelings of insecurity.

6/12/2013

10
Belonging
 When individuals are physically comfortable and do

not feel threatened, they seek to satisfy their social
needs of belonging. Maslow states that people seek to
overcome feelings of loneliness and alienation. This
involves both giving and receiving love, affection, and
the sense of belonging. For example, aviation students
are usually out of their normal surroundings during
training, and their need for association and belonging
is more pronounced. Instructors should make every
effort to help new students feel at ease and to reinforce
their decision to pursue a career or hobby in aviation.
6/12/2013

11
Esteem
 When the first three classes of needs are satisfied, the

need for esteem can become dominant. Humans have
a need for a stable, firmly based, high level of selfrespect and respect from others. Esteem is about
feeling good about one’s self. Humans get esteem in
two ways: internally or externally. Internally, a person
judges himself or herself worthy by personally defined
standards. High self-esteem results in self-confidence,
independence, achievement, competence, and
knowledge.
6/12/2013

12
Cognitive and Aesthetic
 In later years, Maslow added cognitive (need to know and

understand) and aesthetic (the emotional need of the
artist) needs to the pyramid. He realized humans have a
deep need to understand what is going on around them. If
a person understands what is going on, he or she can either
control the situation or make informed choices about what
steps might be taken next. The brain even reinforces this
need by giving humans a rush of dopamine whenever
something is learned, which accounts for that satisfying
“eureka!” moment. For example, a flight student usually
experiences a major “eureka!” moment upon completing
the first solo flight.
6/12/2013

13
Self-Actualization
 When all of the foregoing needs are satisfied, then and

only then are the needs for self-actualization activated.
Maslow describes self-actualization as a person’s need
to be and do that which the person was “born to do.”
To paraphrase an old Army recruiting slogan, selfactualization is to “be all you can be.”

6/12/2013

14
Human Needs
 Instructors need to help students satisfy their human

needs in a way that will generate a healthy learning
environment.
 Helping a Student achieve his or her potential in

aviation is one of the greatest challenges to flight
instructors

6/12/2013

15
Human Nature and Motivation
 Human Nature refers to the general psychological

characteristics, feelings and behavioral traits shared by
all humans
 Motivation is the reason a person acts or behaves in a
particular way and lies at the heart of a person goals.
 A Goal is the object of a person’s effort
 Successful instructors channels the students

motivation and guides the student towards the goal of
learning aviation skills through education, experience,
practice and study
6/12/2013

16
Human Nature and Motivation

6/12/2013

17
Human Nature and Motivation
 McGregor believed that the role of instructors is to

develop the potential in the students and help them
release that potential towards their goal.

6/12/2013

18
Defense Mechanisms
 Defense mechanisms can be biological or psychological.

The biological defense mechanism is a physiological
response that protects or preserves organisms. For
example, when humans experience a danger or a threat, the
“fight or flight” response kicks in. Adrenaline and other
chemicals are activated and physical symptoms such as
rapid heart rate and increased blood pressure occur.
 Instructors need to recognize the student’s apprehension
about performing a procedure and help the student gain
the necessary skill level to feel comfortable with the
procedure
6/12/2013

19
Defense Mechanisms
 Repression
 Repression is the defense mechanism whereby a person
places uncomfortable thoughts into inaccessible areas of
the unconscious mind.
 Denial
 Denial is a refusal to accept external reality because it is
too threatening. It is the refusal to acknowledge what
has happened, is happening, or will happen.

6/12/2013

20
Defense Mechanisms
 Compensation
 Compensation is a process of psychologically
counterbalancing perceived weaknesses by emphasizing
strength in other areas.
 Projection
 An individual places his or her own unacceptable impulses
onto someone else.
 Rationalization
 Rationalization is a subconscious technique for justifying
actions that otherwise would be unacceptable. When true
rationalization takes place, individuals sincerely believe in the
plausible and acceptable excuses which seem real and
justifiable.
6/12/2013

21
Defense Mechanisms
 Reaction Formation
 In reaction formation a person fakes a belief opposite to
the true belief because the true belief causes anxiety.
The person feels an urge to do or say something and
then actually does or says something that is the opposite
of what he or she really wants.
 Fantasy
 Fantasy occurs when a student engages in daydreams
about how things should be rather than doing anything
about how things are. The student uses his or her
imagination to escape from reality into a fictitious
world—a world of success or pleasure.
6/12/2013

22
Defense Mechanisms
 Displacement
 This defense mechanism results in an unconscious shift
of emotion, affect, or desire from the original object to a
more acceptable, less threatening substitute.
Displacement avoids the risk associated with feeling
unpleasant emotions and puts them somewhere other
than where they belong.

6/12/2013

23
Student Emotional Reaction
 Instructors need to act as a practical psychologist
 Anxiety is probably the most significant psychological

factor affecting flight instruction.
 Anxiety is a feeling of worry, nervousness, or unease,
often about something that is going to happen,
typically something with an uncertain outcome. It
results from the fear of anything, real or imagined,
which threatens the person who experiences it, and
may have a potent effect on actions and the ability to
learn from perceptions.
6/12/2013

24
Student Emotional Reaction
 Student anxiety can be minimized throughout training

by emphasizing the benefits and pleasurable
experiences that be derived from flying.

6/12/2013

25
Normal Reaction to Stress
 The adrenal gland activates hormones, which prepare

the body to meet the threat or to retreat from it—the
fight or flight syndrome.
 Normal individuals begin to respond rapidly and
exactly, within the limits of their experience and
training. Many responses are automatic, highlighting
the need for proper training in emergency operations
prior to an actual emergency. The affected individual
thinks rationally, acts rapidly, and is extremely
sensitive to all aspects of the surroundings.
6/12/2013

26
Abnormal Reaction to Stress
 Instructors are the only ones who can observe the

student when under stress
 The following student reactions are indicative of
abnormal reactions to stress:






6/12/2013

Inappropriate reactions, such as extreme over-cooperation,
painstaking self-control, inappropriate laughter or singing,
and very rapid changes in emotions.
Marked changes in mood on different lessons, such as
excellent morale followed by deep depression.
Severe anger directed toward the flight instructor, service
personnel, and others.
27
Instructor Responsibility
 A flight instructor who believes a student may be

suffering from a serious psychological abnormality has
a responsibility to refrain from instructing the student.

6/12/2013

28
Teaching the Adult Student
 Instructors will teach students of all ages
 Need to adjust our training to meet the needs and

motivation of each individual student

6/12/2013

29

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Fundamentals of Instruction- Human Behavior

  • 1. Flight Instructor ASE Ground Training Course Ground Lesson 1 6/12/2013 1
  • 2. Learning  Learning is an acquisition of knowledge or understanding of a subject or skill through education, experience, practice or study.  A change of behavior results from learning 6/12/2013 2
  • 3. Human Behavior  Human Behavior is an attempt to understand how and why humans act the way they do  Human behavior is a product both of innate human nature and of individual experience and environment 6/12/2013 3
  • 4. Human Behavior  Human behavior has many different definitions depending on the field of study  The result of attempts to satisfy certain needs  Human development or the successive phase of growth in which humans behave is characterized by a distinct set of physical, physiological and behavioral features.  Understanding human behavior leads to successful instruction 6/12/2013 4
  • 5. Personality Types  Human behavior can be distilled into sixteen distinct personality types. 6/12/2013 5
  • 6. Personality Types  Personality type influences how one person learns  Personality types influences how one teaches 6/12/2013 6
  • 7. Instructor/Student Relationship  Each student has an individual style of learning  Each instructor has an individual style of teaching  This match or mismatch will contribute to a students satisfaction or dissatisfaction.  As instructors we need to bridge the differences to effectively teach our students 6/12/2013 7
  • 8. Human Needs  Human needs are the things all humans require for normal growth and development.  Maslow’s Hierarchy of Needs for Understanding Human Motivation  Human needs are satisfied in order of importance 6/12/2013 8
  • 9. Physiology  These are biological needs. They consist of the need for air, food, water, and maintenance of the human body. If a student is unwell, then little else matters. Unless the biological needs are met, a person cannot concentrate fully on learning, self-expression, or any other tasks. Instructors should monitor their students to make sure that their basic physical needs have been met. A hungry or tired student may not be able to perform as expected. 6/12/2013 9
  • 10. Security  Once the physiological needs are met, the need for security becomes active. All humans have a need to feel safe. Security needs are about keeping oneself from harm. If a student does not feel safe, he or she cannot concentrate on learning. The aviation instructor who stresses flight safety during training mitigates feelings of insecurity. 6/12/2013 10
  • 11. Belonging  When individuals are physically comfortable and do not feel threatened, they seek to satisfy their social needs of belonging. Maslow states that people seek to overcome feelings of loneliness and alienation. This involves both giving and receiving love, affection, and the sense of belonging. For example, aviation students are usually out of their normal surroundings during training, and their need for association and belonging is more pronounced. Instructors should make every effort to help new students feel at ease and to reinforce their decision to pursue a career or hobby in aviation. 6/12/2013 11
  • 12. Esteem  When the first three classes of needs are satisfied, the need for esteem can become dominant. Humans have a need for a stable, firmly based, high level of selfrespect and respect from others. Esteem is about feeling good about one’s self. Humans get esteem in two ways: internally or externally. Internally, a person judges himself or herself worthy by personally defined standards. High self-esteem results in self-confidence, independence, achievement, competence, and knowledge. 6/12/2013 12
  • 13. Cognitive and Aesthetic  In later years, Maslow added cognitive (need to know and understand) and aesthetic (the emotional need of the artist) needs to the pyramid. He realized humans have a deep need to understand what is going on around them. If a person understands what is going on, he or she can either control the situation or make informed choices about what steps might be taken next. The brain even reinforces this need by giving humans a rush of dopamine whenever something is learned, which accounts for that satisfying “eureka!” moment. For example, a flight student usually experiences a major “eureka!” moment upon completing the first solo flight. 6/12/2013 13
  • 14. Self-Actualization  When all of the foregoing needs are satisfied, then and only then are the needs for self-actualization activated. Maslow describes self-actualization as a person’s need to be and do that which the person was “born to do.” To paraphrase an old Army recruiting slogan, selfactualization is to “be all you can be.” 6/12/2013 14
  • 15. Human Needs  Instructors need to help students satisfy their human needs in a way that will generate a healthy learning environment.  Helping a Student achieve his or her potential in aviation is one of the greatest challenges to flight instructors 6/12/2013 15
  • 16. Human Nature and Motivation  Human Nature refers to the general psychological characteristics, feelings and behavioral traits shared by all humans  Motivation is the reason a person acts or behaves in a particular way and lies at the heart of a person goals.  A Goal is the object of a person’s effort  Successful instructors channels the students motivation and guides the student towards the goal of learning aviation skills through education, experience, practice and study 6/12/2013 16
  • 17. Human Nature and Motivation 6/12/2013 17
  • 18. Human Nature and Motivation  McGregor believed that the role of instructors is to develop the potential in the students and help them release that potential towards their goal. 6/12/2013 18
  • 19. Defense Mechanisms  Defense mechanisms can be biological or psychological. The biological defense mechanism is a physiological response that protects or preserves organisms. For example, when humans experience a danger or a threat, the “fight or flight” response kicks in. Adrenaline and other chemicals are activated and physical symptoms such as rapid heart rate and increased blood pressure occur.  Instructors need to recognize the student’s apprehension about performing a procedure and help the student gain the necessary skill level to feel comfortable with the procedure 6/12/2013 19
  • 20. Defense Mechanisms  Repression  Repression is the defense mechanism whereby a person places uncomfortable thoughts into inaccessible areas of the unconscious mind.  Denial  Denial is a refusal to accept external reality because it is too threatening. It is the refusal to acknowledge what has happened, is happening, or will happen. 6/12/2013 20
  • 21. Defense Mechanisms  Compensation  Compensation is a process of psychologically counterbalancing perceived weaknesses by emphasizing strength in other areas.  Projection  An individual places his or her own unacceptable impulses onto someone else.  Rationalization  Rationalization is a subconscious technique for justifying actions that otherwise would be unacceptable. When true rationalization takes place, individuals sincerely believe in the plausible and acceptable excuses which seem real and justifiable. 6/12/2013 21
  • 22. Defense Mechanisms  Reaction Formation  In reaction formation a person fakes a belief opposite to the true belief because the true belief causes anxiety. The person feels an urge to do or say something and then actually does or says something that is the opposite of what he or she really wants.  Fantasy  Fantasy occurs when a student engages in daydreams about how things should be rather than doing anything about how things are. The student uses his or her imagination to escape from reality into a fictitious world—a world of success or pleasure. 6/12/2013 22
  • 23. Defense Mechanisms  Displacement  This defense mechanism results in an unconscious shift of emotion, affect, or desire from the original object to a more acceptable, less threatening substitute. Displacement avoids the risk associated with feeling unpleasant emotions and puts them somewhere other than where they belong. 6/12/2013 23
  • 24. Student Emotional Reaction  Instructors need to act as a practical psychologist  Anxiety is probably the most significant psychological factor affecting flight instruction.  Anxiety is a feeling of worry, nervousness, or unease, often about something that is going to happen, typically something with an uncertain outcome. It results from the fear of anything, real or imagined, which threatens the person who experiences it, and may have a potent effect on actions and the ability to learn from perceptions. 6/12/2013 24
  • 25. Student Emotional Reaction  Student anxiety can be minimized throughout training by emphasizing the benefits and pleasurable experiences that be derived from flying. 6/12/2013 25
  • 26. Normal Reaction to Stress  The adrenal gland activates hormones, which prepare the body to meet the threat or to retreat from it—the fight or flight syndrome.  Normal individuals begin to respond rapidly and exactly, within the limits of their experience and training. Many responses are automatic, highlighting the need for proper training in emergency operations prior to an actual emergency. The affected individual thinks rationally, acts rapidly, and is extremely sensitive to all aspects of the surroundings. 6/12/2013 26
  • 27. Abnormal Reaction to Stress  Instructors are the only ones who can observe the student when under stress  The following student reactions are indicative of abnormal reactions to stress:    6/12/2013 Inappropriate reactions, such as extreme over-cooperation, painstaking self-control, inappropriate laughter or singing, and very rapid changes in emotions. Marked changes in mood on different lessons, such as excellent morale followed by deep depression. Severe anger directed toward the flight instructor, service personnel, and others. 27
  • 28. Instructor Responsibility  A flight instructor who believes a student may be suffering from a serious psychological abnormality has a responsibility to refrain from instructing the student. 6/12/2013 28
  • 29. Teaching the Adult Student  Instructors will teach students of all ages  Need to adjust our training to meet the needs and motivation of each individual student 6/12/2013 29

Editor's Notes

  1. To bring about learning we must know why people act the way the way they do and how people learn. Knowledge of human behavior, basic human needs, defense mechanisms and adult education is essential for preparing and organizing student activities.
  2. By having a working knowledge of human behavior we can better understand the student.
  3. The age of a student will impact how the instructor designs the curriculum.
  4. http://bandbacktogether.com/personality-types-resources/
  5. If they styles of learning match, information taught to a student will be retained longer.
  6. Theory X assumes the manger’s (Flight Instructor’s) role is the coerce and control the employee (student), this usually leaves people with a dislike for work and want to avoid it. Theory Y assumes that the manger (Flight instructor) should help the employee (student) reach their potential is a self-directed work environment.
  7. Repression- the level of repression can vary from temporarily forgetting an uncomfortable thought to amnesia
  8. Example of Rationalization A student takes off on a cross country with only half fuel tanks, instead of full fuel tanks
  9. Reaction Formation: Example- Engine Failure
  10. Defense mechanisms involve some degree of self-deception and distortion of reality.It may be difficult for an instructor to identify excessive reliance on defense mechanism by a student
  11. The ability to be a practical psychologist will help the instructor develop and use appropriate techniques for instruction.