Kenneth Osmond is an experienced IT professional with over 30 years of experience in roles such as Business Intelligence Consultant, Senior Business Intelligence Specialist, Director of Data & BI Design, and Senior Application Architect. He has extensive experience delivering BI and data warehouse solutions, as well as creating architectures, requirements, and designs. His background includes work with various organizations in both the public and private sectors.

1. Kenneth Osmond
Information Technology Professional
“I start with the business vision, then
articulate requirements, architectures, design
specifications and models needed to deliver
solutions while building relationships with
business and technology stakeholders.”
Kenneth@Osmond.ca
647-206-9007
ca.linkedin.com/in/kenosmond
Oshawa ON L1K 0J9
Enhanced Reliability Clearance
Work Experience
Business Intelligence Consultant 10/2015 – present B I Glass
Consulting
• Increased effectiveness of Business Intelligence strategy for public sector granting
organization by reconciling agendas of participants, creating a new delivery plan
and demonstrating technical alternatives.
Senior Business Intelligence Specialist 02/2014 – 09/2015 FundSERV Inc.
• Gained board members’ support for data initiatives; demonstrated monetization
opportunities for FundSERV data; delivered service utilization dashboards.
• Delivered FundSERV’s analytics capabilities, data warehouse and BI solutions;
articulated requirements, solution architecture, workshops and prototypes.
• Produced BI roadmap; reconciled company strategies and plans with project
portfolio, enterprise architecture and competencies; developed technology plans.
•Delivered FundSERV’s BI competencies, architecture, MicroStrategy metadata, BI
reports, cubes, dashboards, data dictionary, desktop and iPad BI content.
Director, Data & BI Design 07/2010 – 01/2014 Sun Life Financial
• Increased client satisfaction with Public Sector Health Care Plan solution,
corrected deficiencies; client training; performance tuning; avoided penalties.
• Delivered FiServ Anti-Money-Laundering system upgrade, rectified deficiencies in
initial solution; issue root cause analysis; created target solution architecture.
• Increased end-user analytics capabilities; delivered high-performance analytics
labs; created architecture for SAS Server and Microsoft BI implementations.
• Created analytics solution for Actuarial Transformation Initiative; facilitated
business and IT workshops; created prototype Actuarial Warehouse; Agile delivery.
• Increased BI assets value; created data architecture to align Canadian Data
Warehouse with Inmon and ACORD model; master data management framework.
• Increased client engagement and satisfaction with Data and BI Design team;
improved work intake; client workshops, mentoring, expectation management.
• Increased data architect and model management efficiency; implemented Power
Designer data model software and migrated models from ERwin.
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2. Senior Application Architect 10/2006 – 06/2010 CIBC Mellon Trust Company
• Reduced ETL development time; instrumented code; established best practices;
created solution architecture, re-useable frameworks and design patterns.
• Improved accuracy of daily portfolio and assets under administration valuation;
created solution architecture for data mart and ETL; resolved data quality issues.
• Reduced Customer and Product Profitability report cycle from quarterly to
monthly; created solution architecture for data mart and ETL data load.
• Improved Operations KPI reporting; delivered drillable Operations KPI dashboard;
created architecture for data mart to roll-up hierarchy of 600 KPIs to 3 KPIs.
• Improved corporate data quality and aligned enterprise data dictionary;
established Data Governance committee and addressed business' data problems.
• Increased accuracy and depth of Enterprise Architecture application roadmap;
developed applications lifecycle inventory using Gartner’s Bricks framework.
• Resolved several long-standing solution defects in Accounts and Positions
Reconciliation; Corporate Actions Events; Issuer Access; Phoenix Integration.
Director of IT Architecture 01/2001 – 05/2005 Sun Life Financial
• Reduced developer effort; delivered Sun Life/Clarica data integration modules;
created use cases to accelerate development, led workshops, design reviews.
• Reduced costs of Customer and CRM Database platforms; created solution
architecture, created transaction performance tester; capacity planning.
• Improved administration and performance of web and data services; implemented
WebLogic platform; migrated Java web applications from JRun environments.
• Mitigated risk of migrating call center application from Siebel 6 to 7; created
parallel solution architecture with reconciliation; migrated with no issues.
• Improved web experience; corrected long standing defects with authentication and
authorization solution; implemented session synchronization with Clarica solution.
• Increased value of IT organization; created integration architecture for GoldCoin
securities trading, Spectrum Funds portal initiatives and e-Business data services.
Professional Services Director 08/1999 – 01/2001 X.eye / Visioneering
• Resolved client (Sun Life) e-Business defect; created e-Business framework.
• Enhanced client (Royal Bank) Investment Advisor Commission System.
• Developed client corporate action and customer service system (TD Waterhouse).
• Re-designed software modules for client (Advantex) credit card processing.
• Developed foreign exchange settlement framework for client (RBC/DS).
Senior Consultant 03/1997 – 07/1999 CGI
• Created bond trading solution, managed project for client (Freedom Brokerage).
• Created legacy IVR Y2K testing plan for client (Global Strategy Mutual Funds).
• Created printer management system for client (Spar Space Systems).
•Developed trading system interfaces for London Stock Exchange for client (UBS).
Consultant 07/1995 – 10/1996 Bell Sygma Telecom Solutions
• Created architecture, coded national cross reference system using C, MQ, DCE.
•Created architecture, coded customer service system using OS/2 and REXX.
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3. IT Consultant, Telecom 07/1993 – 02/1997 Osmond Consulting
• Created solution architecture, managed billing system development in VB.
• Created solution architecture, developed customer service application in C/C++.
• Created architecture, coded customer service system using C, MySQL and Unix.
• Created architecture, coded reseller billing system using C, Oracle and Unix.
Team Leader, Product Programming 12/1993 – 06/1995 Interactive Media
• Created architecture, coded, re-factored IVR solutions in C, dBase IV, Netware.
• Created frameworks, software standards, version control; hired, trained coders.
IT Manager 10/1991 – 06/1993 Tell Canada Telecom Group
• Analysis and coding billing and IVR systems using C and Unix; Unix admin.
• Managed contractors, programmers, suppliers, quality control of billing runs.
Security Systems Consultant 05/1988 – 09/1991 Osmond Consulting
• Created architecture, circuit board design for micro-controller digital hardware.
• Developed software voice activated security systems using C and assembler.
Engineering Manager 09/1986 – 04/1988 Electronic Surveillance Corp.
• Created architecture, coded fire dispatch and security systems in C & assembler.
• Managed engineering department, in-house and sub-contractors.
Quality Control Supervisor 04/1982 – 09/1986 Chubb Security Systems
• Managed QC department; implemented CSA Z299.2 for electronic manufacturing.
• Investigated and corrected design problems with electronic circuits.
Education & Training Highlights
• Humber College Digital Electronics Program
(Honours)
• MicroStrategy Architect Essentials &
Advanced; Reporting Essentials & Advanced;
Documents & Dashboards; Advanced Data
Warehousing; Data Mining & Advanced
Analytics; Engine
• CMMI Level 3 Information Technology
• CMMI Level 3 Business Solutions
• Microsoft SQL Server Integration, Analysis,
Reporting Services (SSIS, SSAS, SSRS)
• ERwin Fundamentals I & II, Complete
Compare
• ITIL Foundation Certificate in IT Service
Management
• SAP Business Objects Data Integrator
• SAP Business Objects Universe Designer
• CGI Project Management Framework
• CGI Consulting Skills
• Langue et civilisation françaises (Accord école
de langues - Paris, France)
• Siebel Architecture and
Development
• Information Mapping Group
Information Mapping Technology
• Process Renewal Group Architecting,
Designing & Managing a Process-
Centric Organization
• Self-Expression and Leadership
• JAVA Programming
• Enterprise JAVA Beans (EJB)
• Effectivation Sales
• French Language Studies (Alliance
Française Toronto)
• Unix Applications
• DCE Distributed Computing
Environment Development
• IBM MQ Series Technical
Development
• System Testing
• Client/Server Computing
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