1. Nicholas A. Ruehl
IT Sales and Delivery Executive | Cincinnati, OH
654 Rushton Rd.
Cincinnati, OH 45226
nick_ruehl@hotmail.com
Mobile: (513) 305-9387
SUMMARY
· Senior Information Technology Executive with strong experience in Business Development,
Account and Resource Management for large, Fortune 30 companies in the healthcare,
pharmaceutical, retail, manufacturing, utility and distribution industries
· Strong customer advocacy, communication and collaboration skills
· Successful in working across a global, multi-business unit and offering organization to design,
sell and deliver end-to-end business and technology solutions
· Significant P&L, contract and operations experience
· Experience with large pursuit management, including solution generation and multi-vendor partnering
· Sold, staffed and managed new global application and infrastructure delivery teams
· Responsible for maintaining client executive relationships and identifying business needs and solutions
· Managed portfolios of services including hundreds of applications and infrastructure environments
· Technical experience in most application development languages and database management systems
PROFESSIONAL EXPERIENCE
CSC CINCINNATI, OHIO APRIL 2005 –
NOVEMBER 2014
Distributed Delivery - Partner September 2013 – November 2014
Key Responsibilities:
· Collaborate with the Consulting business unit sales and offering organizations to oversee all
offshore and nearshore business development and delivery
· Offshore organizational model creation and implementation
· Direct organizational initiatives to improve business unit revenue and profit
· Create and communication resource strategies for distributed delivery services
· Assist all offering teams, including Oracle, SAP, Tech Consulting, Mobility, SFDC, and industry
verticals, in developing proposals and new services utilizing a distributed delivery framework
· Coordinate offshore training, utilization and P&L targets
· Resolve delivery or operational issues related to distributed delivery
Key Achievements:
· Implemented a new organizational delivery network that integrated applications and consulting
services, resulting in a significant reduction in cost while improving resource supply and service
delivery
· Improved the utilization of offshore resources, generating a 10% increase in billability and a
significant reduction in resource costs
· Assisted in several winning proposals at new and existing clients
· Coordinated offering services expansions into new geographic regions
Account Executive - Kroger August 2011 - September 2013
Key Responsibilities:

2. · Lead sales and global service delivery for CSC application, infrastructure and consulting offerings
including: Cloud, OTS and Custom Application Development, Run and Maintain, Rationalization
and Modernization; Infrastructure; Data Management; Testing Services
· Create and communicate the account sales strategy to portfolio managers and offering directors
· Coordinate assignments and priorities for a global, 250-member, cross matrix team of business
analysts, developers, project managers, testers, architects and operational database analysts
· Manage or develop relationships at all levels of the business and IT
· Develop business for emerging technology offerings - Big Data governance, Cloud Adoption and
Orchestration
· Expand managed services portfolio into new lines of business
· Negotiate and execute all contracts – new and renewal
· Account P&L performance and accounting processes
· Utilize client relationships and case studies to assist in new client pursuits
Key Achievements:
· Achieved 133% annual revenue growth and a 164% increase in operating contribution
· Closed $80M in managed services extensions and expansions for software development,
maintenance and database support
· Exceeded Sales Target by 64% and Gross Margin targets by 21%.
· 2nd in recognized revenue and TCV, 4th in personal revenue generated, for Consulting Americas
· Awarded the CSC Business Development Pace Setter Award multiple times
· Participated in pursuit teams that won service contracts at several new CSC clients
· Developed client relationships that generated am expansion of services into several new lines of
business, including point-of-sale, supply chain, merchandising and eCommerce
Account Service Delivery Manager – Kroger July 2009 - August 2011
Key Responsibilities:
· Manage the delivery of a $10M annual managed services portfolio consisting of 140 applications
and 400 application databases.
· Business Development – new and expansion of services
· Oversee relationships with the Pharmacy, HR, Jewelry, Accounting, Finance and Warehouse lines of
business
· Solution generation in Java, .Net, COBOL/PL1, Oracle, SQL, Informix, Client Server, EDI and DB2
technologies
Key Achievements:
· Generated new managed services, staff augmentation, infrastructure services and application
transformation projects totaling $3M in annual revenue
· Exceeded all account service level expectations and delivery metrics
· Improved account profitability by 4% through operational efficiencies, strict P&L management and
negotiated rate increases.
Portfolio Manager - Kroger February 2007 – July 2009
Key Responsibilities:
· Manage the account’s EDI and database portfolio of services
· Coordinate assignments and priorities for a 45 member, cross matrix team of business analysts, IT
developers and operational DBAs responsible for 25 applications and 400 application databases
Key Achievements:
· Generated $1M in additional revenue through staff augmentations and new project work

3. · Assisted in winning a new deal for outsourced database services. In 3 months, hired, trained and
launched a global team consisting of 25 operational DBAs in DBMS areas: Informix, DB2, DB2
Unix (UDB), IMS, SQL and Oracle
CDI CORPORATION CINCINNATI, OHIO NOVEMBER 2004 –
MARCH 2005
Contracted to CSC - Duke Account
Key Responsibilities:
· Backup dispatcher for a global high performance team supporting 20 applications
· Production support and development for the Gentran EDI and TBCom applications
· Support and development of new eCommerce documents and communications
Key Achievements:
· Reduced sev1 emergencies by 90%
· Implemented several new EDI transactions including secure EFT transactions with several banks
and customer data transfers with utility competitors.
CARDINAL HEALTH DUBLIN, OH JUNE 2000 –
NOVEMBER 2004
Pharmaceutical Distribution Project Manager
Key Responsibilities:
· Department of Defense Order Accuracy - Project goal was to implement new IT solutions to
increase order accuracy and forecasts for the Department of Defense's Medical Treatment Facilities,
Cardinal's largest profit margin account group. This was the #1 priority project for the company at
that time.
· IT Co-Sourcing - Project objective was to reduce expense costs by outsourcing IT to an off shore
development team. This was the first attempt at offshoring for the company. Managed the project,
transition and vendor relationship
· Common Communications Platform - Project objective was to implement a common, secure,
reliable data communication platform
Key Achievements:
· Department of Defense Order Accuracy - Responsible for the entire project life cycle. Managed a
matrix team of 12 project employees spanning 4 applications. The project helped retain $800M in
annual sales plus lead to an additional $200M
· IT Co-Sourcing – The initiative was delivered on time and budget. Successfully designed and
implemented a network, hardware and software solution allowing secured access to 10 internal
applications from an offshore location. Launched the outsourcing services framework without
incident
· Common Communications Platform – Project delivered early and under budget. Increased sales
revenue by allowing automated ordering for six major customers, saved $240K in expenses
EDUCATION, TRAINING, AWARDS and COMMUNITY INVOLVEMENT
EDUCATION
Masters of Business Administration January 2006 – January 2009
· Xavier University, Cincinnati, OH

4. · Acceptance into Beta Gamma Sigma Business Honor Fraternity
BS Management Information Systems and BS Marketing August 1996 – June 2000
· Ohio University, Athens, OH
· Graduated Magna Cum Laude
· Acceptance into Beta Gamma Sigma Business Honor Fraternity
COMMUNITY INVOLVEMENT
· 2013 – Current : Beech Acres Parenting Counsel Board of Directors and Operations Committee
· 2012 – 2013 : Beech Acres Parenting Counsel Development Committee
AWARDS & RECOGNITION
CSC Pace Setter Award 2011, 2012, 2013 · CSC Wall of Fame Top Performer Award 2006, 2008 · CSC
Consulting National Making a Difference award 2005, 2010 · Cardinal Health Chairman's Award
Recipient – Top 5% of IT 2002 · Deans List, 1996-2000 · Deans Scholarship 1999-2002 ·
Underclassman Academic Scholarship 1996 -1997 · 2 Time Invitee into the Beta Gamma Sigma National
Business Fraternity – Top 5% of business students nationally
References available upon request