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Shilpa Chappidi
Mobile: 0469645114
Email : shilpa1437@gmail.com
Professional Summary
Over 9 years of IT experience across all phases of SDLC of BI/ETL projects with a slant towards
MS BI suite
Successful implementation of projects for clients across Financial and Telecom industries.
Experience in QRM configurations and modeling for market and risk analysis.
Experience in data modeling and development of database artifacts using SQL Server
2000/2005/2008/2014.
Highly skilled in programming complex SQL logic using stored procedures and ETL techniques.
Certified in Microsoft .NET technologies such as MS VS .NET, C#, ASP.NET, ADO.NET,
VB.Net, WCF, AJAX, Microsoft SQL Server, SSIS, SSRS and SSAS.
Rich experience and understanding of project delivery in both Waterfall and Agile methodologies.
Self-organizing, collaborative and pro-active in teams with excellent written and verbal
communication skills.
Ability to conceptualize ideas and work them into final schematics for effective solution
implementation
Effective customer service skills emphasizing a focus on resolving customer and client issues to
their satisfaction.
Excellent Stakeholder management, business analysis, planning, project management, problem
solving skills.
Technical Skillset
MS SQL Server 2008, 2008 R2, 2014, Oracle 9.0, Data Vault, PL/SQL, MS Access and Excel
QRM 2012, 2014 Q3 and 2016 Q1
MS BI Suite(SSIS, SSRS,SSAS), MS SQL Server, MS Visual Studio 2010 & earlier versions
C#, VB.net, ASP.Net, .Net Frameworks 4.0 & earlier versions
ASP.Net, Web Services, WCF, IIS 7.0, Ajax Extensions, WPF, Silverlight
JavaScript, XML, HTML 5, CSS 3
MS Visual ITSM Remedy, JIRA, TFS, Visio, HP QC.
Westpac Institutional Banking, Australia
Current Role - Senior BI Developer 11/2014 – Present
Treasury Transfer Pricing: Project is to capture, transform and load data from 26 different systems
into Data Mart using SSIS ETL tool, then this data is used for calculation of Transfer Pricing and Cost
of Fund within Treasury department for all types of financial instruments like Loans, Interest Rates
Swaps, Derivatives, etc. This project will help bank in projecting Liquidity & Financial Market Risk
using Quantitative Risk Management tool to do the risk assessment and QlikView tool to accomplish
the reporting requirements thus help in deciding further course of action for Bank.
Responsibilities:
• Designed and implemented incremental ETL strategy using SQL Server 2008, and SSIS.
• Interaction with Finance Business User team to define scope of work and prioritize work activities
as per delivery schedule.
• Involved in building the QRM configurations for liquidity risk modelling and to generate
regulatory reports.
• Developed C# modules to integrate with QRM APIs to automate the processing in QRM.

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• Created Control M jobs to automate QRM processes.
• Involved in upgrading the QRM version from 2014 Q3 to QRM 2016 Q1.
• Developed numerous ad-hoc reports using SSRS for day to day financial reporting.
• Involved in generating cubes using SSAS and using queries to get the data and generate excel
reports from cubes and reverseETL in QRM.
• Involved in optimizing the run times.
Westpac Banking Corporation, AUSTRALIA
Senior BI Developer 04/2014 – 10/2014
Treasury Hedging System (THS) Replatform and Remediation: To develop an improved system
which would enhance data integrity and financial control, increase automation and deliver more
flexibility to the dealing desk. THS Replatform to migrate THS database from Oracle to SQL Server.
• Designed and implemented ETL strategy using SQL Server 2008, and SSIS.
• Interaction with Business Analyst to understand the treasury domain and hedging system and the
work involved in the project.
• Designed Master SSIS Package to set guidelines and artifact for loading data from different
source system while effectively using configuration property.
• Created Control M jobs automate to SSIS packages execution, generation of cubes using SSAS
and report generation and deployment to
• Involved in upgrading from SQL Server 2008 to SQL Server 2014.
• Developed numerous ad-hoc reports using SSRS for day to day financial reporting.
Westpac Banking Corporation, AUSTRALIA
Developer 04/2011 – 03/2014
Queue Management System, Package Management Application, TLA/TLW Database Archival:
Managed, designed, developed and deployed various business and technical solutions to the Teller
and Lending applications which includes account opening, deal creation and processing, legal
document letter generation & printing, and customer’s packages and associated benefits. Solution
involves multiple web forms, SSIS packages, Reporting Service, windows communication foundation
used to maintain and analyze the customer details data flowing from the upstream systems. Strategic
solution was implemented to archive Lending application and Workflow (TLA/TLW) database to
maintain its performance.
Responsibilities:
• Developer, Support and Team Lead roles including requirements gathering, application
architecture, design and testing along with planning and organising activities.
• Developed WCF services, created database model, designed and developed SSIS packages, Web
based and window based applications development.
• Stakeholder, project management and governance. Preparation of various management metrics
reports using SSRS, Remedy Business Objects, and Excel Spread Sheets & web reporting tool.
• Consulting with management in the development of objectives, strategies and plans aimed at
achieving customer satisfaction and the efficient use of the organization’s resources
• Involved in Change & release management including communications to business users.

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• Coordinating the integration testing activities with the interface teams and debugging issues and
supporting the Business verification testing activities and deployment activities.
• Preparing User guides and conducting training sessions for the business users
TELSTRA, AUSTRALIA/INDIA
Developer 01/2007 – 04/2011
OneForm – Project Enhancements, eProjectLink Enhancements, CustAlign Proactive
Notification (SMS/EMAIL) changes, Transformation/ Enhancement Release changes in
Diversion Tool, Transformation Release #1 impacted application changes:
Developed and supported the Telstra applications in OSS/ BSS Fulfilment and Customer care spaces.
Solutions involved development of web pages using asp.net with Ajax extensions, windows
applications, interfaces to consume XML web services provided by the third-party Siebel systems,
DTS packages for data import and export.
Responsibilities:
• Involved in requirement gatherings & preparing design documents. Coding, Unit testing and
deployment activities for several projects during my stint at Telstra.
• Involved in Designing and developing applications in C# .NET which are widely used by the
Telstra Program Office and the Customer Care domain and worked on several Transformation
Initiatives
• Acquired knowledge in Mobile (Wireless) service provisioning, Service Fulfillment, Assurance
and Billing domains.
• Managing and coordinating with Business Analysts and Architects to arrive at solutions for the
Transformation Projects.
• Developed/ Enhanced applications using C# .NET, ADO.NET and Sql Server to support new
features based on business needs. Changes to the ETL processes to import data into the systems.
• Creating the design documents, necessary TDP deliverables as a part of the project and ensuring
that they are in line with the requirements. Coordinating Design & Integration testing activities
(using MQC) with different vendors to ensure smooth execution of the project.
• Writing test cases to test the changes and assist in development of test scripts for the same.
Developing test stubs to simulate the integrated testing environment.
• Delivering application changes as a part of the Transformation/Enterprise Release program.
• Creating knowledge and production support documents to assist the maintenance activities
• Adhering to the ITIL Incident/ Problem/ Change Management processes while providing support
for around 33 applications and ensuring 100% availability of the applications with 100% SLA
adherence.
Professional Qualifications
Microsoft Certified Solutions Developer (Developing Windows Azure and Web Services)
Microsoft Certified Professional (Developing ASP.NET MVC 4 Web Applications)
Microsoft Specialist (Programming in HTML5 with JavaScript and CSS3)