The Wayne County High School media center serves as the hub of the school and takes on many responsibilities to meet the needs of stakeholders. These responsibilities include technology instruction, equipment distribution, and collaboration with teachers. While the media center is meeting its goal, some responsibilities could potentially be delegated to reduce the workload. The document evaluates the media center's operations and provides recommendations to streamline procedures and better utilize personnel like technology apprentices.

1. Running Head: TECHNOLOGY PROGRAM EVALUATION 1
Technology Program Evaluation
Wayne County High School
Ashley Miller
Spring 2016

2. TECHNOLOGY PROGRAM EVALUATION 2
Executive Summary
Wayne County High School is located in Jesup, Georgia. It is part of a school system that seeks
to provide educational experiences that challenge students for success with the use of technology
instruction and learning. The Wayne County High School (WCHS) Media Center assists in
obtaining this school system goal by being the hub of the school and having an expansive list of
responsibilities. In addition, the WCHS media center’s goal is to ensure that stakeholders’ needs
are met and they have what they need when they walk through the doors. The WCHS media
specialists take on these responsibilities and goals by undertaking many roles such as a
technology specialist, instructional partner, and program administrator, and providing the school
with the equipment to be successful.

3. TECHNOLOGY PROGRAM EVALUATION 3
Organizational Chart
This chart was created from discussions with the Media Specialist at Wayne County High
School, and through the Wayne County School System website.

4. TECHNOLOGY PROGRAM EVALUATION 4
Methods
The information for this evaluation was gathered through interviews with the WCHS
Media Specialist (see Appendix A); observation (see Appendix B); both the WCHS and Wayne
County School System’s websites (see Appendix C).
Center Context and Goals
Brief History
The Wayne County High School (WCHS) media center has long been the hub of the
school, but as of 2001 it really became the center when the school moved to a brand-new facility.
Since the move 15 years ago, the technology within the school and media center has grown. A
brief timeline of the media center and school’s technology growth is described below:
 2001- WCHS moves to a new facility. The media center is staffed with two full-
time media specialists, one paraprofessional, and one technician. The media
center contains twelve computers for student and staff to use.
 2002- WCHS Media center is staffed with one full-time media specialist, one
paraprofessional, and one technician.
 2016- WCHS Media center is staffed with two part-time media specialists (who
alternate work weeks) and one paraprofessional. The technician now has his own
classroom/office to handle any technology issues. The media center contains
twenty-nine computers for student and staff to use; seven Chromebook carts, and
an iPad cart. The student computer ratio within the school is 1:41.

5. TECHNOLOGY PROGRAM EVALUATION 5
WCHS is considered as part of Title I and receives funding from it. In addition, WCHS receives
E-rate funds for technology. As part of the E-rate proposal, staff must teach cyber safety. A list
of technology equipment that may have been funded by these grants are listed in Appendix D.
Mission of the Center
The center’s mission follows that of the school system from the Three-Year Technology
Plan, which is to make sure that all stakeholders are involved:
In partnership with parents, the community, and society, WCHS will provide educational
experiences that challenge students to develop responsibility, skills, knowledge, integrity,
and ethics for success in a global and competitive society while accommodating students’
potentials in a safe learning environment (p. 5).
Goal of the Center
The goal of the media center is to make sure that every stakeholder is successful in
whatever need they have when they walk in whether it be something such as research, password
portal, grades, etc. (K. Ogden, personal communication, February 11, 2016).
Stakeholders
The stakeholders of the WCHS media center are the citizens of Wayne County. This
includes administration, parents, teachers, and students.
Key Personnel
 (2) Media Specialists (MS) that alternate weeks and split duties of the media center.

6. TECHNOLOGY PROGRAM EVALUATION 6
o (1) MS handles the budgeting, troubleshooting small technical issues, and
teaching others of copyright protocol
o (1) MS handles book orders and some Mac issues
o Other duties:
 Purchasing
 Teaching
 Testing
 (1) Full-time Media Clerk/Paraprofessional
o Catalogs books and other media
o Shelves items
o Creates book displays
o Helps to assist students with their school or research needs.
 (1) Full-time Technology Specialist
o Not located in Media Center but own room
o Duties or specializations include
 Title I and Google Docs for school assignment
 System Web Page
 Technology Apprentice Program
 GPB Education
Center Activities
As the hub of the school, the media center provides and handles several duties, services and
activities for the school, and even the county.

7. TECHNOLOGY PROGRAM EVALUATION 7
 For entire school:
o Receives technology repair/ issue requests which are handled by the MS or are
then forwarded to the Technology Specialist.
o Broadcasts updated announcements all day through closed circuit television.
o Updates the school website and Facebook such as adding pictures from events for
teachers, etc.
o Distributes technology equipment.
o Provides school IDs for the whole school system, if you need a school issued ID,
this is where you go.
o Testing/ Scan Tron room
 For Teachers:
o Provide collaboration with teachers to teach classes such as cyber safety,
copyright laws, and plagiarism.
o Teachers may reserve one of the four computer labs or laptop carts through the
media center where documentation is kept.
o Teachers may get and order supplies they need such as ink cartridges, dry erase
markers, and notebooks from the media center.
 For Students:
o Teaching and assisting students or groups how to research safely on the internet
using applications such as GALILEO.
o Teaches each grade a different Digital Citizenship and Safety topic.
 9th- Cyberbullying
 10th- Consequences of Online Action

8. TECHNOLOGY PROGRAM EVALUATION 8
 11th- Avoiding Online Creeps
 12th- Cyber Shopping and Scams
o Students may check out books.
o Students may purchase school materials through the school store provided in the
media center.
o Students may use available computers for school needs
Evaluation
Since reviewing the data collected, it is in my opinion that Wayne County High School
(WCHS) does meet their goal of making sure that stakeholders’ needs are being met when they
visit the center. In addition to the mission of providing students with safe learning environments,
and the skills to be lifelong learners through the use of technology. However, it is also evident
that the Wayne County High School Media Center has an extensive range of responsibilities;
whether it be providing collaborative classes on internet safety to ordering school supplies or
selling prom tickets. While some of these responsibilities are not dealing with technology, it is
my opinion that some of these responsibilities seem excessive, and could be delegated to
someone else. A suggestion I would have is to form a committee of students that could run a
school store during certain times of the day that could sell both school supplies and tickets to
events.
Based on the organizational chart, when there is a request dealing with budgets/financing,
there is a chain of events that must happen. Ogden (personal communication) stated she must get
approval first by sending her request to the principal’s secretary, who then forwards it to the
principal. If the principal approves, the secretary will send the request to the superintendent’s
secretary, who then approves the decision or sends it to the superintendent. Once the

9. TECHNOLOGY PROGRAM EVALUATION 9
superintendent’s secretary gets approval, she emails Ogden an invoice request number. Then
Ogden may order whatever she requested. This seems to be a perplexing web of steps that should
be reevaluated to save time. A suggestion would be to create a web order form that would be sent
directly to the superintendent’s secretary, since she is the one to handle transactions for approval
and invoice numbers in the long run.
Another protocol that is also shown in the organizational chart is when a staff member
has a technology issue, they put in an order through a web request. The web request gets sent to
the Media Specialist, who checks what the request is. If it is something basic that the MS can
handle, she will check off the request, however if it is something that requires more attention, she
then forwards the request to the Technology Specialist. After reading the Technology
Specialist’s job description, one of his duties is leading a Technology Apprenticeship Program.
This program could provide a solution to this protocol of forwarding requests in being handled
by one department, possibly saving time. A suggestion for this would be to send all the requests
to the Technology Specialist (TS). The TS would decide which items are basic troubleshooting,
and assign those jobs to one of the apprentices within the program. This would teach the
apprentices how to handle simple job requests while providing them the experience, and the
media specialist an opportunity to provide more services to those within the media center.
All in all, when it comes to technology WCHS provides its learners with many types of
equipment, and applications. There are collaborative classes that discuss important topics such as
digital citizenship and business classes that offer web design and online learning. With the help
of Title I and E-rate funding, WCHS media center can help bring technology to the forefront for
students to help them become 21st century learners.

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References
Edmondson, S. (2011). Three-Year Technology Plan July 1, 2013-June 30, 2015 (pp. 1-13,
Rep.). Jesup, GA.
Wayne County High School. (n.d.). Retrieved March 20, 2016, from
http://wayne.k12.ga.us/High.cfm?subpage=193443
Wayne County School System. (n.d.). Retrieved March 20, 2016, from
http://wayne.k12.ga.us/index.cfm

11. TECHNOLOGY PROGRAM EVALUATION 11
Appendix A
Media Specialist Interview Questions
The following questions were asked in a personal interview with the Media Specialist on
February 11, 2016.
1. Could you please provide a brief history of the media center?
2. How many staff members are there in the media center, and their job titles?
3. What are your job responsibilities?
4. What is the mission of the media center?
5. What are the goals of the media center?
6. Who are the stakeholders?
7. What are the student demographics?
8. What is the student-computer ratio?
9. What types of activities does the media center provide?
10. What types of technology, applications, and/or web tools are used within the media
center? School?
11. Does the media center provide any lessons or focus information on Digital Citizenship
and Safety?
12. Is there a protocol for technology issues?
13. How do you keep track of how many students or staff use the technology within the
media center or computer labs?

12. TECHNOLOGY PROGRAM EVALUATION 12
Appendix B
Observation Checklist
The following items were used as the checklist for my technology program evaluation.
1. Is there evidence of digital citizenship promotion?
2. Is there evidence of student technology use?
3. Is there evidence of staff technology use?
4. Is there evidence of computer lab usage?
5. Is there evidence of website monitoring?
6. Is there evidence of equipment monitoring and usage?

13. TECHNOLOGY PROGRAM EVALUATION 13
Appendix C
WCHS and Wayne County School System Website Links and Resources
The Wayne County School System provides a district website. Schools such as Wayne County
High School are included as subpages to the school system site.
1. Wayne County High School Website: this site contains information about technology
links for students and internet safety policies.
2. Wayne County School System Website: this website contains a county organizational
chart, a staff directory, and a technology tab which includes the most current Three-Year
Technology Plan provided for the public.

14. TECHNOLOGY PROGRAM EVALUATION 14
Appendix D
Technology Equipment for Use
The following items are a list of some of the technology equipment that can be found within the
media center or throughout the school used by staff and students.
 Media Center
o 29 computers
o 7 Chromebook carts
o 1 iPad cart
o High speed Duplicator- CDs & DVDs
 Throughout School
o Promethean Boards
o Airliner Boards
o Hovercam (in all classrooms)
o Computers and printers (in all classrooms)
o Networked Copy Machine
o Networked Printers
o Data projector
o Portable Elmos
o 4 Technology labs
 containing 32 computers
 1 contains a TV studio
 3D printers
 Digital Cameras