In this module we will discuss:
What is Fraud and what are the different types of fraud?
What are the penalties levied in case of fraud?
How to avoid penalties?
In this module we will discuss:
When is payment transferred?
How can you check your payments?
Why have you not received payment yet?
How can you change bank details via seller panel?
Why have you received payment different from expected payout?
In this module we will discuss :
When is payment transferred?
How can you check your payments?
Why have you not received payment yet?
How can you change bank details via seller panel?
Why have you received payment different from expected payout?
In this module we will discuss :
What is a commission update?
How to approve updated commission?
How to check the commission approval status?
How to check commission structure?
In this module we will discuss:
When is payment transferred?
How can you check your payments?
Why have you not received payment yet?
How can you change bank details via seller panel?
Why have you received payment different from expected payout?
In this module we will discuss:
When is payment transferred?
How can you check your payments?
Why have you not received payment yet?
How can you change bank details via seller panel?
Why have you received payment different from expected payout?
In this module we will discuss :
When is payment transferred?
How can you check your payments?
Why have you not received payment yet?
How can you change bank details via seller panel?
Why have you received payment different from expected payout?
In this module we will discuss :
What is a commission update?
How to approve updated commission?
How to check the commission approval status?
How to check commission structure?
In this module we will discuss:
When is payment transferred?
How can you check your payments?
Why have you not received payment yet?
How can you change bank details via seller panel?
Why have you received payment different from expected payout?
In this module we will discuss:
What is a promotion and what are its benefits?
What are the features of promotions tab on seller panel?
How does promotions tab works?
How to register for promotions via seller panel?
In this module we will discuss :-
What is an order?
What are the types of order?
What is an SLA?
What are the SLA breach and cancellation penalties?
How can you check your urgent orders?
In this module we will discuss:
How is your payout calculated?
How can you check your commission details?
What are the different modes of logistics?
How can you measure the weight of the packed product?
What are the logistics charges at Paytm?
What are the different types of fraud?
What is a service level agreement (SLA)?
How to avoid penalties?
How is payout calculated?
How can you check your expected payout on the Paytm seller panel?
In this module we will discuss:
What are Replacements?
What are the reasons for replacements?
How does replacement work?
How will you benefit from replacements ?
How can you check replacement order on seller panel?
How can you process replacement order on seller panel?
When will you get payout of your replaced order?
How to raise a query for replacements?
In this module we will discuss:-
What is a privilege program?
How does it work?
What is a tier?
What are the advantages of privilege program?
How can you access your privilege dashboard?
In this module we will discuss :-
Who are non last mile delivery(Non-LMD) sellers?
Overview of orders tab on seller panel
How can you process all orders in bulk?
In this module we will discuss:
What are various fee & commission charged by Paytm?
How can you download your agreement?
What are the different modes of logistic?
How can you measure weight of the packed product?
What are the logistics charges at Paytm?
How can you calculate logistics charge?
In this module we will discuss:
What is a promotion and what are its benefits?
What are the features of promotions tab on seller panel?
How does promotions tab works?
How to register for promotions via seller panel?
In this module we will discuss :-
What is an order?
What are the types of order?
What is an SLA?
What are the SLA breach and cancellation penalties?
How can you check your urgent orders?
In this module we will discuss:
How is your payout calculated?
How can you check your commission details?
What are the different modes of logistics?
How can you measure the weight of the packed product?
What are the logistics charges at Paytm?
What are the different types of fraud?
What is a service level agreement (SLA)?
How to avoid penalties?
How is payout calculated?
How can you check your expected payout on the Paytm seller panel?
In this module we will discuss:
What are Replacements?
What are the reasons for replacements?
How does replacement work?
How will you benefit from replacements ?
How can you check replacement order on seller panel?
How can you process replacement order on seller panel?
When will you get payout of your replaced order?
How to raise a query for replacements?
In this module we will discuss:-
What is a privilege program?
How does it work?
What is a tier?
What are the advantages of privilege program?
How can you access your privilege dashboard?
In this module we will discuss :-
Who are non last mile delivery(Non-LMD) sellers?
Overview of orders tab on seller panel
How can you process all orders in bulk?
In this module we will discuss:
What are various fee & commission charged by Paytm?
How can you download your agreement?
What are the different modes of logistic?
How can you measure weight of the packed product?
What are the logistics charges at Paytm?
How can you calculate logistics charge?
In this module we will discuss :-
Setting shipping charges
Payout calculation
Maximum limits of shipping charges
Update shipping charges on seller panel
In this module we will discuss :-
How to edit price one by one ?
How to edit price in bulk ?
How to change the status of single product ?
How to change the status of products in bulk ?
How to share product on social website ?
In this module we will discuss :-
How to add custom invoice number sequence ?
How to remove active invoice sequence ?
How can you track historical invoice sequence ?
What are the features of invoice number sequence ?
In this module we will discuss:
How is your payout calculated?
How can you check your commission details?
What are the different modes of logistics?
How can you measure the weight of the packed product?
What are the logistic charges at Paytm Mall?
What are the different types of fraud?
What is a service level agreement (SLA)?
How to avoid penalties?
How is payout calculated?
How can you check your expected payout on the Paytm Mall seller panel?
In this module we will discuss:
How is your payout calculated?
How can you check your commission details?
What are the different modes of logistics?
How can you measure the weight of the packed product?
What are the logistics charges at Paytm?
What are the different types of fraud?
What is a service level agreement (SLA)?
How to avoid penalties?
How is payout calculated?
How can you check your expected payout on the Paytm seller panel?
In this module we will discuss :-
What is an order?
What are the types of order?
What is an SLA?
What are the SLA breach and cancellation penalties?
How can you check your urgent orders?
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
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1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
1. Frauds & Penalties
In this module we will discuss:
1. What is Fraud and what are the different types of fraud?
2. What are the penalties levied in case of fraud?
3. How to avoid penalties?
2. What is Fraud and what are the different types of fraud?
Fraud & Penalties A Merchant fraud1
Fraud is a deliberate action of deceiving Paytm to secure unfair gain which may cause
financial, brand image, or other damages to Paytm or its partners.
TypesofFrauds
1. Empty Box 2. Selling Fake
3. No response 4. Self ordering
5. MRP mismatch 6. Seller cancellation
Fraud
Note- This is an illustrative list and doesn’t include all cases.
3. What are the penalties levied in case of fraud?
Fraud & Penalties B Penalties1
Note- This is an illustrative list and doesn’t include all cases.
DescriptionPenaltyCase
Empty Box- When the parcel contains other stuff like
bricks, stones, garbage etc instead of actual product
Fake Product- Selling fake branded products,
purchased from local trolley without the
authorization
• Penalty will be
=GMV+Cashback+15000/(Litigation expenses)
• Permanent Delisting from Paytm platform
• Penalty will be
= GMV+Cashback+15000/(Litigation expenses)
• If total such cases exceed 0.1% of total lifetime orders it will
lead to permanent delisting
4. What are the penalties levied in case of fraud?
Fraud & Penalties B Penalties1
Note- This is an illustrative list and doesn’t include all cases.
No response- When you don’t process orders
and order crosses the SLA
• If the SLA of order is breached then the penalty will be
= PG Fee(2.7%)+Service tax(15%)+100% Marketplace fee
• If the order is shipped between SLA breach date and Grace
period date then PG Fee(2.7+100% Marketplace fee of
deducted penalty will be returned to the Seller
Merchant cancellation – If you cancel the order
• Pre SLA merchant cancellation
=PG Fee(2.7%)+Service tax(15%)+50% Marketplace
fee
• Post SLA merchant cancellation
=PG Fee(2.7%)+Service tax(15%)+100%
Marketplace fee
DescriptionPenaltyCase
5. What is a service level agreement (SLA)?
Fraud & Penalties B Penalties1
Note- If SLA is breached , the order will be cancelled and you will be charged a cancellation fee
Avoid SLA breaches as they affect your seller ratings and performance on Paytm.
Order placed on 21st March 2017
Order placed at 08:00 pm
SLA as agreed 3 days
Order to be moved to “Pick up awaited” by On or before 22nd March 2017, before 10:00 am
Order to handed over & marked ‘Shipped’ by On or before 23rd March 2017, before 08:00 pm
Every Seller need to ensure that all order are marked Shipped within SLA, so handover product before 1 day from SLA
date.
Here is an example to help you understand this better:
A service level agreement (SLA) is your promise to ship your products to your customers within a
certain number of days
6. What are the penalties levied in case of fraud?
Fraud & Penalties B Penalties1
Note- This is an illustrative list and doesn’t include all cases.
MRP mismatch- Altering the original MRP
• Penalty will be =GMV+Cashback+15000/(Litigation expenses)
and permanent removal of respective product id from Paytm
seller panel
• if there are multiple such occurrence – Permanent Delisting
from Paytm platform
Self ordering- For taking advantage of the
offers and promotions which is meant for
other genuine customers
• Penalty will be
= 3*GMV+cashback+15000/(Litigation expenses)
DescriptionPenaltyCase
7. How to avoid penalties?
Fraud & Penalties C Avoid penalties1
• Maintain physical stock of products
• Add inventory only if you have its
physical stock
• Ship products with an MRP sticker
• Always match MRP of product with the
MRP listed in your catalogue
• Ensure that the warranty you offer on
the product is validAvoid Penalties
• Procure genuine products only
• You must have authorizations from
brands for all products
• Maintain record of purchase • Do not indulge in fraudulent methods
to obtain induced orders.