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Similar to HRD in foreign organizations:CICOM BRAINS Inc. (20)
More from Cicom Brains Inc. (20)
HRD in foreign organizations:CICOM BRAINS Inc.
- 2. © CICOM BRAINS Inc.
Personalization
Ø Talent development rather than skill transfer
Ø Focus on influencers (top management / leaders)
Ø Emphasize self awareness and individual goal setting
-‐ Hogan Personality Inventory (Approach to work & other people)
-‐ Hogan Development Survey (ʻ‘Derailersʼ’ that emerge during times of stress)
-‐ Motives, Values, Preferences Inventory (Personal goals, interests, and drivers)
-‐‑‒ Hogan Business Reasoning Inventory
-‐‑‒ Matrigma
Assessment
& feedback
Assessment on:
Personality
Reasoning Ability (Problem
Solving,
Logical
Thinking,
Stress
Management)
Training
group work
Personal
development
plan
Applica@on
to
the
workplace
Follow-‐‑‒up
session
- 3. © CICOM BRAINS Inc.
Hybrid Learning
1. New way of training (CICOM BRAINS method)
Video Lecture Class Session
Output
Efficiency
Training time
Simplified
opera@ng
system
(The
Academy)
Know-‐‑‒how on flipped classroom training
l Learning regardless of time and place
l Providing multiple viewings of content
l Consistent content in any language
l Measures to make training more active and engaging
l Delivered by the same instructor as in the video
l Practice based class activities
2. Strong capabilities in content development
l Highly qualified instructors and quality video content
l Large selection (50 courses as of March 2015)
l Multilingual support (Starting in 2015)
3. Our plans
l Increase the number of courses
l Expand services throughout Asia (international staff training in English and Chinese)
- 4. © CICOM BRAINS Inc.
Sales Enhancement
Sales Reps
Mentors
Follow-‐‑‒Up Training
1 Day
UPC Mentor Training
2 Days
On-‐the-‐job
training
3 Months
On-‐‑‒the-‐‑‒job
training
• Visit customers
together
• Coaching sessions
Assessment
UPC Skill Training
Learn UPC
1 Day
+
Role Play
In
real
world
scenarios
0.5 Day
< Expected Outcome >
l For individual sales reps
-‐ Understand steps and actions
-‐ Think like a partner (not a vender)
-‐ Gain long-‐‑‒term customer loyalty
l For managers or trainers
-‐ Easy to train junior sales people
-‐ Organize and clarify key sales skills
l For sales organizations
-‐ Develop benchmark skills
-‐ Build sales knowledge throughout the organizationØ UPC Sales Training Program: Overview
Ø Key Concept
Follow-‐‑‒Up Training
1 Day
- 5. © CICOM BRAINS Inc.
Cross-‐‑‒Cultural Fit
Ø Prepare to deal with different cultures using Hofstede 6-‐‑‒D model
Ø Focus on communication to develop multinational capabilities
Ø Develop management skills through personal coaching during the initial stage of foreign assignment
Cultural Compass
The culture compass helps to
make you aware of potential
cultural pitfalls and to
increase your effectiveness in
dealing with those being born
and raised in your country of
interest.
IRC
Assess intercultural capabilities over 4 dimensions
• Intercultural Sensitivity
• Intercultural Communication
• Building Commitment
• Managing Uncertainty
Training
Coaching
IRC
(2nd)
• Learn theory
• Case study
• Country specific
exercises IRC
(1st)
Cultural
Compass
Pre-‐‑‒Departure Post-‐‑‒Departure
- 7. © CICOM BRAINS Inc.
Case 1 : Logistics sector
Ø Participants: Regional Managers in Southeast Asia
Ø Goal: Executive Development
Ø Overview:
GROWTH PHASE MANAGEMENT REQUIREMENTS TRAINING CURRICULUM
Global business
management
Ø Management of SBU Global Business
-‐‑‒ Business Model Creation
-‐‑‒ Global Level New Business
-‐‑‒ Global SBU Investment Decision Making
Expanding into
regional markets
Ø Management of Regional Business
-‐‑‒ Regional Strategy, Investment
-‐‑‒ Regional Strategic Team Management
-‐‑‒ Global Human Resource Development
Crea@ng
new
business
&
expanding
exis@ng
business
Ø Leadership in Planning & Creating New Business
-‐‑‒ Strategic New Business Planning
-‐‑‒ Strong Leadership
-‐‑‒ Strategic Investment Plan
Existing business
management
Ø Good Management of Existing Business
-‐‑‒ P/L Management
-‐‑‒ Labor Management, H/R Management
-‐‑‒ Compliance
3rd STEP-‐‑‒UP
2nd STEP-‐‑‒UP
Ø New
Business
Model
CreaAon
Ø Strategic
Investment
&
Finance
(M&A,
Project
Finance)
Ø CreaAng
New
Market
Ø Global
Business
Strategy
Ø Global
OrganizaAon
Management
Ø Management
Problem
Solving
CapabiliAes
Ø InnovaAon
Strategy
Ø OrganizaAon
Management,
NegoAaAon
Ø Problem
Solving
Ø Strategic
Thinking,
Leadership
Ø AccounAng
Skills
Ø Market
Analysis
Ø Business
SimulaAon
1st STEP-‐‑‒UP
- 8. © CICOM BRAINS Inc.
Case 2 : Chemical sector
Ø Participants: All New Managers (3rd phase of Regional Management Training)
Ø Goal: Innovation Mindset & Skills
Ø Overview:
SUBJECT CONTENTS TRAINING OBJECTIVES
DAY 1
Learn from our
history
Ø Talk by keynote speaker/ Video
Ø Discussion
-‐‑‒Success factors
-‐‑‒What we have to learn?
-‐‑‒What is innovation to us?
Ø Internal case studies
• Understand why innovation is important by learning
the companyʼ’s history and itʼ’s past projects
• Understand the companyʼ’s medium-‐‑‒term
management plan “Change & Innovation”
Innovation theories
&
Idea generation
Ø Lecture:
-‐‑‒Innovation as recombination
-‐‑‒Six types of innovation
Ø Discussion: Innovative ideas prepared by participants
• Study different types of innovation and case
examples
• Think of how the business can be developed in the
future
DAY 2
How to execute
innovation
Ø Case Study : “Innovative Organization – Involving Team as
a Leader”
Ø Lecture: Change Management
Ø Action Planning
Ø Presentation
• Learn theory of organizational change while
executing innovation
• Create a future action plan
- 9. © CICOM BRAINS Inc.
Case 3 : FMCG sector
Ø Participants: Managers in China, Hong Kong & Taiwan
Ø Goal: Leadership Development
Ø Overview:
SUBJECT COURSE OVERVIEW TRAINING OBJECTIVES
Understanding Leadership
(Phase 1 over 2 days)
Ø Differences between leaders & managers
Ø Leadership factors
Ø Understanding one's own leadership style
-‐‑‒ Leadership theory
-‐‑‒ Hogan Assessment(Leadership personality assessment /
feedback)
• Learn the basics of leadership
• Understand oneʼ’s own strengths and
weaknesses through Hogan assessment
Leadership Experience
through Virtual Project
(over approx. 3 months)
Instructor acting as coach
Ø Scenario making
-‐‑‒ Understanding the current situation
-‐‑‒ Setting the task
Ø Group project
-‐‑‒ Task setting
-‐‑‒ Practice
-‐‑‒ Individual coaching
• Group project planning and leadership
practicing
• Review & improve leadership skills through
coaching
Leadership
Reinforcement
Training(over
2
days)
Ø Review Virtual Project
Ø Case study & role plays
Ø Group project presentation
Ø Feedback session
• Leadership reinforcement through group
project & case study
• Create leadership development plan
- 11. CICOM
BRAINS
Inc.
(HQ)/
CICOM
BRAINS
Learning
Media
Inc.
CICOM
BRAINS
(Asia)
Pte.
Ltd.
CICOM
BRAINS
(Shanghai)
Co.,
Ltd.
CICOM
BRAINS
UBCL
CO.,
LTD.
7th
Floor,
Akihabara
Daibiru,
1-‐18-‐13,
Soto-‐kanda,
Chiyoda-‐ku,
Tokyo
101-‐0021,
Japan
Email:
hrd@cicombrains.com
Level
30
Six
BaYery
Road
Singapore
049909
Email:
cba@cicombrains.com
7th
Floor,
Hang
Seng
Bank
Tower,
1000
Lujiazui
Ring
Road,
Pudong
New
Area,
Shanghai
200120,China
Email:
cbs@cicombrains.com
68/27,North
Sathorn
Road,
Silom,
Bangrak,
Bangkok
10500,
Thailand
Email:
cbubcl@cicombrains.com