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Flor	
  Carvallo	
  O.	
   Commercial	
  and	
  Marketing	
  	
  Strategist	
  
!	
  	
  flor.carvallo@gmail.com	
   ℡	
  	
  	
  +507	
  6670-­‐5764	
  
WHAT	
  I	
  AIM	
  FOR:	
  Maximize	
  the	
  resources,	
  revenue	
  and	
  efficiency	
  of	
  a	
  corporation	
  thru	
  
my	
   strategic	
   thinking,	
   knowledge	
   of	
   LATAM	
   market	
   and	
   my	
   experience	
   developing	
   and	
  
implementing	
  successful	
  integrated	
  commercial	
  strategies.	
  	
  
WORK QUALITIES
Sales &
Negotiation
Over	
  twenty	
  years	
  of	
  sales	
  and	
  negotiation	
  experience	
  working	
  with	
  clients	
  in	
  Central	
  /	
  South	
  
America	
   and	
   Caribbean	
   region,	
   managing	
   different	
   channels	
   and	
   client	
   segments	
   while	
  
controlling	
   different	
   product	
   categories	
   and	
   services	
   that	
   include:	
   food,	
   pharmaceutical	
  
products,	
   luxury	
   items,	
   financial	
   products,	
   credit	
   cards	
   and	
   real	
   state,	
   among	
   others.	
  
Negotiated	
  trade	
  terms	
  agreements	
  while	
  agreeing	
  upon	
  long	
  term	
  strategic	
  business	
  plans.	
  
Solid	
  networking	
  within	
  banking/credit	
  card	
  industry	
  in	
  Central	
  America	
  region.	
  
Marketing &
Product
Development
Proven	
  experience	
  in	
  creating	
  cross-­‐functional	
  long	
  term	
  marketing	
  strategies	
  and	
  short	
  term	
  
360°	
  plans	
  with	
  positive	
  outcome.	
  Created	
  digital,	
  PR,	
  OOH,	
  ATL	
  &	
  BTL	
  plans	
  for	
  B2B	
  and	
  B2C	
  
strategies.	
  Responsible	
  for	
  marketing	
  budget	
  over	
  10	
  million	
  dollars	
  and	
  for	
  business	
  units	
  P&L.	
  
Successful	
   management	
   of	
   products	
   portfolios	
   for	
   specific	
   market	
   segments	
   leveraging	
   on	
  
business	
  intelligence,	
  market	
  research	
  data	
  and	
  a	
  strategic	
  marketing	
  mix.	
  	
  
People & Project
Management
Excelled	
  in	
  creating	
  and	
  measuring	
  account	
  marketing	
  plans	
  in	
  various	
  countries,	
  implementing	
  
KPI	
  management,	
  tracking	
  and	
  reporting	
  tools.	
  
Managed	
   high	
   performance	
   teams	
   in	
   developing	
   their	
   talents	
   and	
   capabilities	
   as	
   well	
   as	
  
measuring	
  their	
  performance	
  in	
  terms	
  of	
  objectives	
  achievement.	
  	
  
2013-­‐Present	
  
London	
  &	
  Regional	
  	
  
Marketing & Corporate
Communications Director
2009-­‐2013	
  
MasterCard	
  Worldwide	
  
	
  
Marketing Director for
Central America
2007-­‐2009	
  
BBVA	
  Panama	
  
Consumer Banking
Manager
2005-­‐2007	
  
BAC	
  Credomatic	
  
Marketing & Portfolio
Development Manager
EXPERIENCE
REFFERENCES
Available	
  upon	
  request	
  
MBA	
  with	
  Specialization	
  in	
  Marketing	
  
Nova	
  Southeastern	
  University,	
  Panama	
  Campus
B.S.	
  in	
  Business	
  Administration	
  
St.	
  Michael´s	
  College,	
  Vermont,	
  U.S.A.
	
  	
  
Leadership	
  
	
  	
  
Rational	
  Thinking	
  
	
  	
  
Tech	
  oriented	
  
PERSONAL QUALITIES
1990
1988
ACADEMIC
Loyalty Program
& Portfolio
Development
Management
Highly	
   experienced	
  in	
  managing	
  loyalty	
  programs	
  for	
   the	
  credit	
  cards	
  business	
   leveraging	
   on	
  
business	
  intelligence	
  tools	
  to	
  understand	
  cardholders	
  consuming	
  habits	
  to	
  increase	
  usage;	
  clear	
  
understanding	
  of	
  the	
  financial	
  process	
  to	
  manage	
  points	
  and	
  cash	
  back	
  provisions;	
  negotiation	
  
of	
   strategic	
   alliances,	
   locally	
   and	
   regional.	
   Have	
   developed	
   and	
   implemented	
   customers’	
  
portfolio	
  development	
  strategies	
  to	
  achieve	
  early	
  activation,	
  increase	
  usage	
  of	
  credit	
  card	
  and	
  
keep	
  attrition	
  within	
  the	
  established	
  KPIs.	
  
	
  
SKILLS
Advanced	
   knowledge	
   in:	
   Word,	
   Excel,	
   PowerPoint	
   and	
  
Outlook.	
  Have	
  used	
  the	
  following	
  platforms/interphases:	
  
AS400,	
  QuickBase,	
  Sales	
  Force	
  and	
  Netsuite.	
  
	
  	
  	
  	
  linkedin.com/in/florcarvallo	
  
2002-­‐2005	
  
Banistmo	
   Brand Manager
1998-­‐2001	
  
SODEPAC	
  -­‐	
  Puig	
  Group	
  
Sales Area Manager – South
America region
1997-­‐1998	
  
Cerebro	
  Young	
  &	
  
Rubicam	
  
Accounts Director
1995-­‐1997	
  
Nestlé	
  Panama	
  
Product Specialist for
Central America
1993-­‐1995	
  
SANDOZ	
  Pharma	
  
Product Manager for Central
America and Caribbean
1991-­‐1993	
  
Swift	
  Panama	
  (ConAgra)	
  Marketing Coordinator
1990-­‐1991	
  
Mansión	
  Danté	
  
Almacenes	
  Danté	
  
Store Manager
	
  	
  
Team	
  Player	
  
	
  	
  
Results	
  Driven	
  
	
  	
  
Communicative	
  
	
  	
  
Creative	
  Thinking	
  

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Strategic Marketing Leader Maximizing Revenue

  • 1.                   Flor  Carvallo  O.   Commercial  and  Marketing    Strategist   !    flor.carvallo@gmail.com   ℡      +507  6670-­‐5764   WHAT  I  AIM  FOR:  Maximize  the  resources,  revenue  and  efficiency  of  a  corporation  thru   my   strategic   thinking,   knowledge   of   LATAM   market   and   my   experience   developing   and   implementing  successful  integrated  commercial  strategies.     WORK QUALITIES Sales & Negotiation Over  twenty  years  of  sales  and  negotiation  experience  working  with  clients  in  Central  /  South   America   and   Caribbean   region,   managing   different   channels   and   client   segments   while   controlling   different   product   categories   and   services   that   include:   food,   pharmaceutical   products,   luxury   items,   financial   products,   credit   cards   and   real   state,   among   others.   Negotiated  trade  terms  agreements  while  agreeing  upon  long  term  strategic  business  plans.   Solid  networking  within  banking/credit  card  industry  in  Central  America  region.   Marketing & Product Development Proven  experience  in  creating  cross-­‐functional  long  term  marketing  strategies  and  short  term   360°  plans  with  positive  outcome.  Created  digital,  PR,  OOH,  ATL  &  BTL  plans  for  B2B  and  B2C   strategies.  Responsible  for  marketing  budget  over  10  million  dollars  and  for  business  units  P&L.   Successful   management   of   products   portfolios   for   specific   market   segments   leveraging   on   business  intelligence,  market  research  data  and  a  strategic  marketing  mix.     People & Project Management Excelled  in  creating  and  measuring  account  marketing  plans  in  various  countries,  implementing   KPI  management,  tracking  and  reporting  tools.   Managed   high   performance   teams   in   developing   their   talents   and   capabilities   as   well   as   measuring  their  performance  in  terms  of  objectives  achievement.     2013-­‐Present   London  &  Regional     Marketing & Corporate Communications Director 2009-­‐2013   MasterCard  Worldwide     Marketing Director for Central America 2007-­‐2009   BBVA  Panama   Consumer Banking Manager 2005-­‐2007   BAC  Credomatic   Marketing & Portfolio Development Manager EXPERIENCE REFFERENCES Available  upon  request   MBA  with  Specialization  in  Marketing   Nova  Southeastern  University,  Panama  Campus B.S.  in  Business  Administration   St.  Michael´s  College,  Vermont,  U.S.A.     Leadership       Rational  Thinking       Tech  oriented   PERSONAL QUALITIES 1990 1988 ACADEMIC Loyalty Program & Portfolio Development Management Highly   experienced  in  managing  loyalty  programs  for   the  credit  cards  business   leveraging   on   business  intelligence  tools  to  understand  cardholders  consuming  habits  to  increase  usage;  clear   understanding  of  the  financial  process  to  manage  points  and  cash  back  provisions;  negotiation   of   strategic   alliances,   locally   and   regional.   Have   developed   and   implemented   customers’   portfolio  development  strategies  to  achieve  early  activation,  increase  usage  of  credit  card  and   keep  attrition  within  the  established  KPIs.     SKILLS Advanced   knowledge   in:   Word,   Excel,   PowerPoint   and   Outlook.  Have  used  the  following  platforms/interphases:   AS400,  QuickBase,  Sales  Force  and  Netsuite.          linkedin.com/in/florcarvallo   2002-­‐2005   Banistmo   Brand Manager 1998-­‐2001   SODEPAC  -­‐  Puig  Group   Sales Area Manager – South America region 1997-­‐1998   Cerebro  Young  &   Rubicam   Accounts Director 1995-­‐1997   Nestlé  Panama   Product Specialist for Central America 1993-­‐1995   SANDOZ  Pharma   Product Manager for Central America and Caribbean 1991-­‐1993   Swift  Panama  (ConAgra)  Marketing Coordinator 1990-­‐1991   Mansión  Danté   Almacenes  Danté   Store Manager     Team  Player       Results  Driven       Communicative       Creative  Thinking