SHOUKAT I KHATTAK, MBA, CCP
                   Marketing & Business Strategy Analyst
                   Certified Credit & Risk Management Professional

                   VISION . STRATEGY . TRANSFORMATION
                                                                                                                  WES
      PERSONAL      Address:           P.O.Box: 191137, Satwa, Dubai, United Arab Emirates
        DETAILS     Email:             shaukat_khatak@hotmail.co.uk
                    Mobile:            UAE:     00971 (0) - 501225404, Pakistan:    0092 – 21 – 0332 3497215
                    Nationality:       Pakistan (UK, Tier 1 Immigrant)
                    Driving License:   Full Clean UK (Transferable)
                    Visa Status:       Sponsored Visit Visa (Long term)
         PROFILE    In a Nutshell:     Western-educated MBA with more than 5 years’ experience of
                                       management in strategic marketing, business analysis, sales and
                                       strategy.

                    My Strength:       Innate capacity to scrutinize core issues, devise creative and realistic
                                       solutions, while arousing ‘buy-in’ and support from key stakeholders.

                    Objective:         To secure challenging responsibilities within an international
                                       environment in the arena of marketing, business and operations
                                       management or general management.
       EXPERTISE    Integrated Marketing Mix                                      Business & Strategy Analysis
                    Financial Analysis                                         Strategic Marketing: B2B/B2C
                    Credit & Risk Management                                        Leadership & Supervision
                    Corporate Presentation                      Interpersonal & Communications Excellence
                    Commercial Negotiation                                      Training/Event Management
                    Customer / Client Relations                                        General Management
                    Sales Management

     EXPERIENCE     Premier Flour Mills Ltd.                                         FMCG/Food Production
                    Manager cum Analyst
                    Marketing & Business Strategy Department                           August 2009 – Present

                    Role & Responsibilities: Longstanding association and CEO’s persistence led me to join
                    again as an Analyst/Manager. Leading a team of 25 cross-departmental staff
                    members, I am responsible for managing the daily operations and re-structuring of the
                    Marketing and Business Strategy Department, mainly focusing on key areas like cost
                    reduction, process efficiency, product re-branding, revenues optimization strategy
                    and providing analytical support to the CEO for future investment decisions.

                      Marketing research – Market trends, market drivers, competitor analysis
                      Reporting – Weekly reports and monthly meetings
                      Budget allocation and management (Forecasting)
                      Marketing planning – Year and month planning, scheduling and refining
                      Campaign management – ATL/BTL: Segmentation, message development and
                       integration of elements
                      Dealer/Retailer Acquisition & Management:          Full cycle lead generation &
                       management, Agency management – PR, telemarketing and design
                      Event management – Exhibition and breakfast briefings
                      Copywriting - Defining web/online strategy to increase traffic to corporate site

                    Achievements: Led 05 co-branding initiatives with prestigious brands. Championed, 10
                    marketing campaigns across 07 product lines worth Rs. 10M. Reduced inventory losses
                    by Rs. 15M, through effective implementation of state-of-art load monitoring
                    technology. Through NPD initiative, personally recommended and introduced 04 new
                    product lines that resulted in overall revenues growth by 40%.

MARKETING – FINANCE – OPERATIONS – BRAND MANAGEMENT – SALES – ADMINISTRATION – CREDIT & RISK MANAGEMENT
SHOUKAT I KHATTAK, MBA, CCP
                   Marketing & Business Strategy Analyst
                   Certified Credit & Risk Management Professional

                   VISION . STRATEGY . TRANSFORMATION
                                                                                                             WES
     EXPERIENCE     Analyst (Freelance), Leeds, United Kingdom                            Various Sectors
                    Analyst, Marketing & Business Strategy                      October 2008 – July 2009
                    Business Support Analyst                              October 2005 – September 2007

                    Role & Responsibilities: Inspired by KTP (Knowledge Transfer Programme), an initiative
                    led by UK government to integrate education sector with SME’s, led to many diverse
                    projects across different sectors for freelance and studying business graduates. As a
                    Marketing & Business Support analyst, worked for more than 15 clients throughout
                    West Yorkshire, UK and provided guidance in marketing and business strategy. A list
                    of few is given below;

                    Key Projects
                     Accrington Plc. (Healthcare) £ 1.5M           All Event Plc. (Security & Event
                     Lahore Deli: (HORECA) £ 2.0M                   Management)
                     Texas Cafes (HORECA) £ 3.5M                   Bombay Stores (Textile) £ 7.6M
                     ScalePoint, UAE: (IT)                         University of Bradford (Education) –
                                                                     MBA Project

                    SECTORS COVERED:      HEALTHCARE, HORECA, SECURITY, TEXTILE & FASHION, EDUCATION


                    Premier Flour Mills Ltd.                                     FMCG/Food Production
                    Junior Analyst, Marketing & Business Strategy            June 2004 – September 2005

                    Role & Responsibilities: Career Change: Joined as Management Trainee and then
                    promoted as Asst. Manager/Junior Analyst to supervise 14 team members in providing
                    business and marketing support to the Head of Strategy.
                       Marketing research and Reporting
                       Budget allocation and management
                       Marketing planning
                       Campaign management and Copywriting
                       Agency and Event Management

                    Achievements: Conducted detailed business analysis including marketing, financial
                    and competitive analysis, leading to a successful implementation of distributer
                    reward schemes and customer loyalty Programme, marketing dept. re-vamp,
                    branding initiatives, e-CRM implementation and major operation adjustments.
                    Revenue growth: 35%, Cost Savings: 20%, New Distributor Acquisition: 10%
                    Total Campaigns: 05, ROI Range per campaign: 50% -70%

                    Standard Chartered Bank                                   Banking/Financial Services
                    Assistant Manager, Consumer Credit                         February 2002 – May 2004

                    Role & Responsibilities: Successfully Managed a team of 03 collections and litigations
                    specialist and unsecured portfolio of Rs. 80M for South Region, Pakistan.

                    Achievements: Apart from assigned job, single-handedly executed (designed,
                    developed and implemented: Documentations, SOP’s, Manuals, etc.) the
                    establishment of the SCB Litigation Unit, South right from the scratch.

                       Awarded “I Caught You” for clients’ satisfaction and performance excellence.
                       Consecutively awarded “Service Excellence Champion” for Service Excellence.
MARKETING – FINANCE – OPERATIONS – BRAND MANAGEMENT – SALES – ADMINISTRATION – CREDIT & RISK MANAGEMENT
SHOUKAT I KHATTAK, MBA, CCP
                     Marketing & Business Strategy Analyst
                     Certified Credit & Risk Management Professional

                     VISION . STRATEGY . TRANSFORMATION
                                                                                                             WES

     EDUCATION        Bradford School of Management                        October 2008 - September 2008
                      MBA (Strategic Marketing/Finance)
                       Ranked 8th best UK and 53rd business degree in the ‘Financial Times 2009’
                       Achieved an overall merit (2:1) in all the taught modules

                      Focus of Study
                       Marketing Management, International Business Strategy, International Marketing,
                         Marketing Communications, Advertising, Consumer Behaviour, Business Research
                       Financial Management, Accounting & Finance, Business & Financial Analysis
                       Technology & Business, Computing, e-Business, e-Commerce, e-Marketing
                       Supply Chain & Operations Management, Decision Making, Operations /Supply
                         chain/Best Practice Management
                       Dissertation: e-Commerce Strategy in UK Higher Education

                      University of Karachi, Pakistan                         January 1999 - July 2001
                      BPA (Hons.) (Public Administration/ General Management)
                       Courses: Financial Management, Consumer Behavior, Behavior Sciences, Business
                          Computing, Business Statistics.

                      Additional Qualifications from United Kingdom
                      Dip. (Business Administration)                           October 2006 - October 2007
                      Dip. (Financial Administration/ Management)              October 2005 - October 2006


   MEMBERSHIPS        AMBA:       Association of MBA’s, Global
                      ACP:        Association of Credit Professionals, UK

      TRAININGS          November 2006:     Credit & Risk Management by CMT, United Kingdom
                         May 2004:          General Banking Law & Practices by SCB
                         June 2003:         Anti-Money Laundering & Fraud Prevention by SCB
                         September 2002:    Customer Care and Management by SCB

        AWARDS           Jan 2010:          Performance & Service Excellence by PFML
                         March 2005:        Best Management Trainee Shield PFML
                         Nov/Dec 2003:      Performance & Service Excellence by SCB
                         July 2002:         Service Champion by SCB

         IT SKILLS    Microsoft Packages:           Complete MS Office 2010, MS Visio, MS Excel 2010, MS
                                                    Project, MS PowerPoint, Windows 7, etc.
                      E-Marketing Packages:         e-Marketing Technology/Tools, Google Analytics, etc.
                      Database:                     Oracle, MS ACCESS, AS 400, ERP, etc.

    OTHER SKILLS      Language Proficiency:       English-Fluent, Urdu-Native, Pashto-Native, Hindi-Fluent
                      Documentation:              All documents (Educational, Work and other) are duly
                                                  verified and attested as per UAE Labour Laws.

     REFERENCES       Availability:               To be furnished on request


                      Network View:



MARKETING – FINANCE – OPERATIONS – BRAND MANAGEMENT – SALES – ADMINISTRATION – CREDIT & RISK MANAGEMENT

MY CV

  • 1.
    SHOUKAT I KHATTAK,MBA, CCP Marketing & Business Strategy Analyst Certified Credit & Risk Management Professional VISION . STRATEGY . TRANSFORMATION WES PERSONAL Address: P.O.Box: 191137, Satwa, Dubai, United Arab Emirates DETAILS Email: shaukat_khatak@hotmail.co.uk Mobile: UAE: 00971 (0) - 501225404, Pakistan: 0092 – 21 – 0332 3497215 Nationality: Pakistan (UK, Tier 1 Immigrant) Driving License: Full Clean UK (Transferable) Visa Status: Sponsored Visit Visa (Long term) PROFILE In a Nutshell: Western-educated MBA with more than 5 years’ experience of management in strategic marketing, business analysis, sales and strategy. My Strength: Innate capacity to scrutinize core issues, devise creative and realistic solutions, while arousing ‘buy-in’ and support from key stakeholders. Objective: To secure challenging responsibilities within an international environment in the arena of marketing, business and operations management or general management. EXPERTISE Integrated Marketing Mix Business & Strategy Analysis Financial Analysis Strategic Marketing: B2B/B2C Credit & Risk Management Leadership & Supervision Corporate Presentation Interpersonal & Communications Excellence Commercial Negotiation Training/Event Management Customer / Client Relations General Management Sales Management EXPERIENCE Premier Flour Mills Ltd. FMCG/Food Production Manager cum Analyst Marketing & Business Strategy Department August 2009 – Present Role & Responsibilities: Longstanding association and CEO’s persistence led me to join again as an Analyst/Manager. Leading a team of 25 cross-departmental staff members, I am responsible for managing the daily operations and re-structuring of the Marketing and Business Strategy Department, mainly focusing on key areas like cost reduction, process efficiency, product re-branding, revenues optimization strategy and providing analytical support to the CEO for future investment decisions.  Marketing research – Market trends, market drivers, competitor analysis  Reporting – Weekly reports and monthly meetings  Budget allocation and management (Forecasting)  Marketing planning – Year and month planning, scheduling and refining  Campaign management – ATL/BTL: Segmentation, message development and integration of elements  Dealer/Retailer Acquisition & Management: Full cycle lead generation & management, Agency management – PR, telemarketing and design  Event management – Exhibition and breakfast briefings  Copywriting - Defining web/online strategy to increase traffic to corporate site Achievements: Led 05 co-branding initiatives with prestigious brands. Championed, 10 marketing campaigns across 07 product lines worth Rs. 10M. Reduced inventory losses by Rs. 15M, through effective implementation of state-of-art load monitoring technology. Through NPD initiative, personally recommended and introduced 04 new product lines that resulted in overall revenues growth by 40%. MARKETING – FINANCE – OPERATIONS – BRAND MANAGEMENT – SALES – ADMINISTRATION – CREDIT & RISK MANAGEMENT
  • 2.
    SHOUKAT I KHATTAK,MBA, CCP Marketing & Business Strategy Analyst Certified Credit & Risk Management Professional VISION . STRATEGY . TRANSFORMATION WES EXPERIENCE Analyst (Freelance), Leeds, United Kingdom Various Sectors Analyst, Marketing & Business Strategy October 2008 – July 2009 Business Support Analyst October 2005 – September 2007 Role & Responsibilities: Inspired by KTP (Knowledge Transfer Programme), an initiative led by UK government to integrate education sector with SME’s, led to many diverse projects across different sectors for freelance and studying business graduates. As a Marketing & Business Support analyst, worked for more than 15 clients throughout West Yorkshire, UK and provided guidance in marketing and business strategy. A list of few is given below; Key Projects  Accrington Plc. (Healthcare) £ 1.5M  All Event Plc. (Security & Event  Lahore Deli: (HORECA) £ 2.0M Management)  Texas Cafes (HORECA) £ 3.5M  Bombay Stores (Textile) £ 7.6M  ScalePoint, UAE: (IT)  University of Bradford (Education) – MBA Project SECTORS COVERED: HEALTHCARE, HORECA, SECURITY, TEXTILE & FASHION, EDUCATION Premier Flour Mills Ltd. FMCG/Food Production Junior Analyst, Marketing & Business Strategy June 2004 – September 2005 Role & Responsibilities: Career Change: Joined as Management Trainee and then promoted as Asst. Manager/Junior Analyst to supervise 14 team members in providing business and marketing support to the Head of Strategy.  Marketing research and Reporting  Budget allocation and management  Marketing planning  Campaign management and Copywriting  Agency and Event Management Achievements: Conducted detailed business analysis including marketing, financial and competitive analysis, leading to a successful implementation of distributer reward schemes and customer loyalty Programme, marketing dept. re-vamp, branding initiatives, e-CRM implementation and major operation adjustments. Revenue growth: 35%, Cost Savings: 20%, New Distributor Acquisition: 10% Total Campaigns: 05, ROI Range per campaign: 50% -70% Standard Chartered Bank Banking/Financial Services Assistant Manager, Consumer Credit February 2002 – May 2004 Role & Responsibilities: Successfully Managed a team of 03 collections and litigations specialist and unsecured portfolio of Rs. 80M for South Region, Pakistan. Achievements: Apart from assigned job, single-handedly executed (designed, developed and implemented: Documentations, SOP’s, Manuals, etc.) the establishment of the SCB Litigation Unit, South right from the scratch.  Awarded “I Caught You” for clients’ satisfaction and performance excellence.  Consecutively awarded “Service Excellence Champion” for Service Excellence. MARKETING – FINANCE – OPERATIONS – BRAND MANAGEMENT – SALES – ADMINISTRATION – CREDIT & RISK MANAGEMENT
  • 3.
    SHOUKAT I KHATTAK,MBA, CCP Marketing & Business Strategy Analyst Certified Credit & Risk Management Professional VISION . STRATEGY . TRANSFORMATION WES EDUCATION Bradford School of Management October 2008 - September 2008 MBA (Strategic Marketing/Finance)  Ranked 8th best UK and 53rd business degree in the ‘Financial Times 2009’  Achieved an overall merit (2:1) in all the taught modules Focus of Study  Marketing Management, International Business Strategy, International Marketing, Marketing Communications, Advertising, Consumer Behaviour, Business Research  Financial Management, Accounting & Finance, Business & Financial Analysis  Technology & Business, Computing, e-Business, e-Commerce, e-Marketing  Supply Chain & Operations Management, Decision Making, Operations /Supply chain/Best Practice Management  Dissertation: e-Commerce Strategy in UK Higher Education University of Karachi, Pakistan January 1999 - July 2001 BPA (Hons.) (Public Administration/ General Management)  Courses: Financial Management, Consumer Behavior, Behavior Sciences, Business Computing, Business Statistics. Additional Qualifications from United Kingdom Dip. (Business Administration) October 2006 - October 2007 Dip. (Financial Administration/ Management) October 2005 - October 2006 MEMBERSHIPS AMBA: Association of MBA’s, Global ACP: Association of Credit Professionals, UK TRAININGS  November 2006: Credit & Risk Management by CMT, United Kingdom  May 2004: General Banking Law & Practices by SCB  June 2003: Anti-Money Laundering & Fraud Prevention by SCB  September 2002: Customer Care and Management by SCB AWARDS  Jan 2010: Performance & Service Excellence by PFML  March 2005: Best Management Trainee Shield PFML  Nov/Dec 2003: Performance & Service Excellence by SCB  July 2002: Service Champion by SCB IT SKILLS Microsoft Packages: Complete MS Office 2010, MS Visio, MS Excel 2010, MS Project, MS PowerPoint, Windows 7, etc. E-Marketing Packages: e-Marketing Technology/Tools, Google Analytics, etc. Database: Oracle, MS ACCESS, AS 400, ERP, etc. OTHER SKILLS Language Proficiency: English-Fluent, Urdu-Native, Pashto-Native, Hindi-Fluent Documentation: All documents (Educational, Work and other) are duly verified and attested as per UAE Labour Laws. REFERENCES Availability: To be furnished on request Network View: MARKETING – FINANCE – OPERATIONS – BRAND MANAGEMENT – SALES – ADMINISTRATION – CREDIT & RISK MANAGEMENT