Flexible Working October 2014

Flexible Working
By: Joanne Vose
On: 8th October 2014 @ 13:00
FREE
WEBINAR

w: www.thebusinessspringboard.co.uk
t: 0113 2089922
Business Savvy, Training Know How
About Your Presenter
Joanne holds an MA in Human Resource Management, is a fully qualified Member of the Chartered Institute of Personnel & Development and is a qualified NLP Practitioner. With considerable experience in people management and training interventions, Joanne’s consultancy and training is valued by her clients for her practical and business orientated approach, providing a complete people management solution to support organisational goals.
Joanne delivers a number of modules for The Business Springboard, including The 4D Manager and the Leadership & Management Development Programme, both of which are recognised for progression to further education.

t: 0113 2089922
Disclaimer & Copyright
These materials are designed solely for the use of participants on our courses. These materials shall not be copied or reproduced in any format whatsoever without the prior consent of The Business Springboard Limited.
The content of these materials does not constitute advice tailored to any participant’s specific needs and to the maximum extent permitted by applicable law, The Business Springboard or any of its employees or associates shall not be held liable for any direct, indirect or consequential loss or damage arising as a result of use of these materials.

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Welcome
Flexible Working – What is it??
Changes to the Law
Mutual Benefits
Some Success Stories
Questions & Answers

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Flexible Working – What is it?
A work-life balance:
Being aware of different demands on time & energy
Having the ability to make choices in line with the allocation of time & energy
Knowing what values to apply to choices
Making choices

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Why Should we Consider It?
Social & economic changes, such as greater numbers of women in the workforce & the expectations of younger employees
Growing reluctance to keep the long- hours culture
Rise of the 24/7 society
Technological advancements
Legal requirements
Employer benefits!

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What the Law Previously Said
Parents of children aged 16 or under, or disabled children under the age of 18 have the right to apply to their employer to work more flexibly if they have:
worked for their employer for 26 weeks continuously at the date that the application is made
not have made another application to work flexibly under the right during the past 12 months

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The Current Legal Position
From 30 June 2014, all employees have the legal right to request flexible working - not just parents and carers.
This is known as ‘making a statutory application.
Employees must have worked for the same employer for at least 26 weeks to be eligible.

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What Employers Must Do
Employers must deal with requests in a ‘reasonable manner’.
Examples of handling requests in a reasonable manner include:
assessing the advantages and disadvantages of the application
holding a meeting to discuss the request with the employee
offering an appeal process

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Applying for Flexible Working
Employees can apply for flexible working if they’ve worked continuously for the same employer for the last 26 weeks.
The basic steps are:
The employee writes to the employer.
The employer considers the request and makes a decision within 3 months - or longer if agreed with the employee.
If the employer agrees to the request, they must change the terms and conditions in the employee’s contract.
If the employer disagrees, they must write to the employee giving the business reasons for the refusal. The employee may be able to complain to an employment tribunal

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Fair Grounds to Reject
Extra costs which will damage the business
The business won’t be able to meet customer demand
The work can’t be reorganised among other staff
People can’t be recruited to do the work
Flexible working will have an effect on quality and performance
There’s a lack of work to do during the proposed working times
the business is planning changes to the workforce

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Appeals
Employees no longer have a statutory right to an appeal.
But offering an appeals process helps to demonstrate that the employer is handling requests in a ‘reasonable manner’

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The Business Case for a Work- Life Balance
CIPD reports the following business benefits:
Higher productivity & competitiveness
Increased flexibility & customer service, e.g. to cover absence & holidays
Raised morale, motivation, commitment & engagement

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The Business Case for a Work- Life Balance (cont …)
Reduced absenteeism
Improved recruitment & retention of a diverse workforce
Wanting to become an ‘employer of choice’
Meeting legal requirements

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Types of Flexible Working
Flexible working hours – daily, weekly, monthly, etc
Self-rostering
Annualised hours
Flexible working location
Special leave availability
Career breaks
Health, well-being & employee assistance programmes

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Problems With Work-Life Balance Arrangements
Incur additional cost to set up, including increased managerial workloads
Should be outweighed by the benefits of achieving strategic objectives
Line management resistance
Often based on false assumptions about the likely problems that the new arrangements will cause

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Success Stories
HSBC – ‘Family Friendly & Childcare Options’
In 1988 30% of women returned after maternity leave, now 85% return
Rank Xerox USA ‘Extended hour 4 day week’
Absenteeism fell by 30%
Transport & productivity
Olympic games
Hewlett Packard, Financial Services ‘Compressed Working Week’
Productivity increased from 37 transactions to 63 per day

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Questions & Answers

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Want to Know More?
Following the successes of our in-house programmes, The Business Springboard is currently running a serious of Masterclass training courses, designed to give a focused, bite sized training session to develop managers in key areas:
Small groups to allow individual mentoring and action planning
Half day courses
Making real changes by enhancing management skill sets
Topics include Managing Performance, Giving Feedback, Interview Sills and Attendance Management
Please visit: http://www.thebusinessspringboard.co.uk/open- courses.html

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Inspiring training & development for real business results
• bespoke in-house training
• off-the-shelf workshops
• seminars and webinars
• business mentoring
•The 4D Manager
•marketing & PR
• finance
• people
• customer service
• leadership & management
www.thebusinessspringboard.co.uk

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Flexible Working October 2014

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