This document discusses how having a positive attitude at work can boost morale and improve results. It recommends choosing your attitude towards projects, doing what you enjoy, sharing positive energy with coworkers, engaging customers in a fun way to make their day, and being present with coworkers and customers. References for further reading on the topic are also provided.

1. FISH A Remarkable Way to Boost
Morale and Improve Results
@andrefaria

2. Choose Your Attitude
No matter
what kind of
work you do,
your attitude
towards it is
your own
choice.

3. noop.nl
When you are working on
some stupid project you have
two choices:
1. Choose to be bored while
doing mundane maintenance
work on a 100-year old legacy
application.
2.You can choose to become a
World Famous Legacy
Maintenance Superstar.Your
attitude towards your project is
your own choice.

4. Do What
You Like and
Like What
You Do!

5. Play
Everyone can Share positive
choose to have energy with
a little fun your co-
while doing workers, in a
their job. professional
way, to make
the work more
enjoyable for
everyone
involved.

6. Make Their Day
Engage your
customers in
your positive
energy and
goodwill. Make
their day by
letting them
share in some
of the fun.

7. Don't make fun of customers, have
some fun with the customers!

8. Be Present
Make sure that you
actually notice your
customers and your
co-workers.
Be there for people
by asking them what
they need and how
you might be able to
help.

9. References
http://www.noop.nl/2008/07/book-review-fish.html
http://www.slideshare.net/ramadd1951/fish-9935718
http://www.slideshare.net/thistleblake/fish-2131110