SlideShare a Scribd company logo
DIGITIZING ASIA
Singapore | Malaysia | Thailand | Myanmar | Cambodia
HTTP://FIREWORKS.DIGITAL
Product To Consumer Loyalty (P2C)
Increase Repeat Purchase with Loyalty.
Connect directly with your customers
AUTHENTICITY
CARD
Peel me
3
SMART QR
4
LUCKY
DRAW
ENROLL
-MENT
DIGITAL
STAMP
DIGITAL
VOUCHER
LOYALTY
POINTS
REPEAT
PURCHASE
Sample Flow
ENROLLMENT
6
Scan Code
Key in 

Phone Number
in Mobile Web
Send Message Via CHAT or
SMS
RM0.00 <ENFA> Hi
Yanzer! You have
received a smart rewards!
Click on this link http://
j.mp/s34f
Chat
SMS
REWARDS & REDEMPTION
7
Get Instant Rewards
Activate TIME BASED
Rewards
REDEEM
REDEEM WITHIN 5 DAYS
Delivery
Redeem on site
Digital Voucher
RM0.00 <ENFA> Hi Yanzer!
You have received a smart
rewards! Click on this link
http://j.mp/s34f
Activate TIME BASED
Rewards
POINTS MECHANISM
8
LUCKY DRAW MECHANISM
9
REDEEM ON SITE OPTION
10
Show QR Code to
Cashier
Cashier Scans QR Code via 

1) Existing POS System
or

2) Fireworks Apps
Promotion Prompted 

in POS
Customer gets
Promotion
Voucher
Verified
1
2
P2C - FOLLOW UP MECHANISM
11
Redeem Products
Delivery Redeem on site Digital Voucher
SMS
Birthday Free Points Free Gift Discount Voucher
Time Based
Next Purchase
CHAT
CORE Technologies
Loyalty Cloud
Feature-Rich. Ultra Flexible & Customisable. User Friendly.
New Generation Loyalty & Reward System.
Customer App
on iPhone, Android Phones
and Web
• Membership & Points
• E-Card & QR Code
• Merchant Directory
• Rewards Catalogue
• Scan Receipt
• Transaction History
• News & Highlights
• Push Nofications
Powerful Back Office
Admin Panel
• Customer Management
• Receipt Management
• Tenant Management
• Promotion Management
• Rewards Management
• Reports
• Email & SMS
• Push Nofications
16
EXISTING & ONGOING PROJECTS
USING OUR LOYALTY SYSTEM & SERVICES
Membership & Points System
7
· Full Membership Module
· Multi Level Customer Profiling
· Points Systems
· Able to Integrate with Third Party Membership Database
· Able to Integrate with Third Party Points Systems
Virtual Rewards Cards & Identity
· Virtual Card
· QR Code / Barcode Card
Rewards &
Merchant Module
8
· Rewards Catalogue
· Location Based / Nearby
· Multi-Level Merchants
· Free Redemption
· Points based Redemption
· Cash Based Redemption
· QR Code Generation
· Coupon Code Generation
· Purchase Points
Redemption Module
Business Directory
- In Building Directory
- Map Based Directory
News & Promotions
News & promotion enable program
owner to update user on the latest
promotion offered by individual
merchant.
Receipt Scanner
· Scan receipt anytime, anywhere
· Ready API for integration
Scan on Mobile Phone
Optical Character
Recognition
Scan on Kiosk
020 Commerce : Online To Onsite Shopping
Select Delivery or Self Collect
Buy online / on App
Retailers are Notified on Collection Date
Walk in Retail
Scan Purchase Code
Collect Purchase
E-Receipt Sent
Select : Self Collect
Date : 13 Nov 2019
Mobile App Deal : 30% Off
& E-Commerce Integration
Event & Ticketing
· Create Events & Digital Tickets
· RSVP for Free or With Points
· Check Ticket with Mobile App
Geo Fencing Promotion Module
2km
Geo Fencing.
Push Alerts to
When User Within
Range
· This uses the GPS Coordinate of the user to detect if user is
nearby ( Within 2- 10km )
· When users are nearby, Users are able to receive a
notification on their phone.
· Notifications can come in simple messages, promotions or
even vouchers - To pull Users to come to the location
Members receive messages to invite them to
the store once system detects they are nearby.
22
Bluetooth Beacon Push Notification
20m-70m
Beacon Alerts
Sends Message
and Content
Via Bluetooth
Greet members with targeted Promotions upon
arrival or 70m from the store
· When user walk by Retails and Stores within the
Mall ( Within 70m )
· We can send Retail Promotional Messags such as
Coupon, Vouchers and Sales messages, to help
your tenants pull crowd into the stores
· It also can be Messages to about whats happening at
this Floor or about the Event Happening.
23
Augmented Reality Treasure Hunt
Gamification of Providing Coupons and Vouchers
via Augmented Reality Technology
Augmented Reality Product
Information & Offering
Expand Product Information and
Interaction via AR Tech.
- Filter Membership and Send Targeted
Communications
- Location Based Notification
- Beacon Notifications
16
Powerful Communications
· Push Notifications
· Email Communications
· SMS Communications
Smart Communications
20m-70m
Beacon Alerts
Sends Message
and Content
Via Bluetooth
2km
Geo Fencing.
Push Alerts to
When User Within
Range
Powerful Back End & Intelligence
Comes with a powerful yet easy to use Admin
System that allow your organisation to customise
campaigns and perform Analytics.
• Customer Management
• Receipt Management
• Tenant Management
• Promotion Management
• Rewards Management
• Reports
• Email & SMS
• Push Nofications
Flexible Integrations
15
· Credit Card Payment
· Pay with Coupon Codes
· Cash to Points
· Pay with Digital Currency
- Point of Purchase System
- Third party Reward Systems
- Traditional Reward Cards & Terminal
Stand Alone Mobile POS
· Able to Scan Loyalty Cards
· Able to Print Receipts & Coupons
e-Commerce & Payment
Multi Device Support
· Mobile Phones
- Mini POS
- Kiosks
- Table Top Tablets
Relevant Projects
NUTRIBOOST BY COCA COLA CRMMARKETING
Smart Voucher System, integrated with easy Registration, SMS Code and QR Codes.
Partnering with Retails to fulfil the product collections
Show QR Code to
Cashier
Cashier Scans QR
Code
Promotion Prompted 

in POS
Customer gets
Promotion
CASE STUDY : GAME OF THORNS ( DURIAN FESTIVAL )
32
33
Loyalty & Shopping Mall Solutions
Loyalty Points, CRM, Directory, Scan Receipt and much more
MOBILE APP CRMKiosk
34
Loyalty & Shopping Mall Solutions
Loyalty Points, CRM, Directory, Scan Receipt and much more
MOBILE APP CRMKiosk
35
Loyalty & Shopping Mall Solutions
Loyalty Points, CRM, Directory, Scan Receipt and much more
MOBILE APP CRMKiosk
36
Lifestyle Loyalty Mobile Application for B-Card



Marketing Excellence Award 2013
( Double Award )

Bronze in Mobile Loyalty App &
Bronze in Mobile Marketing,
MOBILE APP CRM
37
E-Commerce & Loyalty System for Pineapple.my
Powerful E-commerce system, with Loyalty, Cashback, Affiliate Marketing and Mobile Apps
CRME-COM
38
B2B E-Commerce & Loyalty System for Hubstore
Powerful Business to Business marketplace, with Loyalty, Cashback, Affiliate Marketing and powerful
business support features
CRME-COM
MALAYSIA
FIREWORKS SOLUTIONS SDN BHD
A-28-3A, 3 TWO SQUARE, NO. 2, JALAN 19/1, DATARAN 3 DUA, 46300
PETALING JAYA SELANGOR, MALAYSIA
T : +60 17 370 2874
E : INFO@FIREWORKS.MY
W : HTTP://WWW.FIREWORKS.MY
SINGAPORE
FIREWORKS SOLUTIONS INTERNATIONAL PTE. LTD. |
67 UBI CRESCENT, #06-01, TECHNIQUES CENTRE,
SINGAPORE ( 408560 )
T : +65 9846 4411 ( MR SURESH )
W : HTTP://WWW.FIREWORKS.SG
THAILAND
FIREWORKS SOLUTIONS CO. LTD
420/57, H2O NUMBER ONE RAMKHAMHEANG 2, KANCHANAPISEK ROAD,
DOKMAI, PRAWET,
BANGKOK 10250, THAILAND
T : +662 138 2988 ( MR JEFFREY )
W: HTTP://WWW.FIREWORKS.CO.TH
MYANMAR
MEGALINK ADVANCED TECHNOLOGIES CO., LTD.
AUTHORISED DISTRIBUTOR
N0.64B, 6TH FLOOR, SHWE GONE PLAZA, KO MIN KO CHIN ROAD,
BAHAN TOWNSHIP,YANGON, MYANMAR.
T : +95 510 7800 ( MR THOMAS )
E : MAUNGHEIN@MEGALINKADVANCED.COM
CAMBODIA
KATALY CO., LTD. | AUTHORISED DISTRIBUTOR
A03, 04, LA SEINE, KOH PICH CITY, PHNOM PEHN, CAMBODIA.
T : +855 (0) 69 708 673 ( MR GO )
E : GO.YOSHIDA@KATALY.ASIA

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Fireworks product to customer loyatly ( p2 c )

  • 1. DIGITIZING ASIA Singapore | Malaysia | Thailand | Myanmar | Cambodia HTTP://FIREWORKS.DIGITAL
  • 2. Product To Consumer Loyalty (P2C) Increase Repeat Purchase with Loyalty. Connect directly with your customers AUTHENTICITY CARD Peel me
  • 3. 3
  • 6. ENROLLMENT 6 Scan Code Key in 
 Phone Number in Mobile Web Send Message Via CHAT or SMS RM0.00 <ENFA> Hi Yanzer! You have received a smart rewards! Click on this link http:// j.mp/s34f Chat SMS
  • 7. REWARDS & REDEMPTION 7 Get Instant Rewards Activate TIME BASED Rewards REDEEM REDEEM WITHIN 5 DAYS Delivery Redeem on site Digital Voucher RM0.00 <ENFA> Hi Yanzer! You have received a smart rewards! Click on this link http://j.mp/s34f Activate TIME BASED Rewards
  • 10. REDEEM ON SITE OPTION 10 Show QR Code to Cashier Cashier Scans QR Code via 
 1) Existing POS System or
 2) Fireworks Apps Promotion Prompted 
 in POS Customer gets Promotion Voucher Verified 1 2
  • 11. P2C - FOLLOW UP MECHANISM 11 Redeem Products Delivery Redeem on site Digital Voucher SMS Birthday Free Points Free Gift Discount Voucher Time Based Next Purchase CHAT
  • 13. Loyalty Cloud Feature-Rich. Ultra Flexible & Customisable. User Friendly. New Generation Loyalty & Reward System.
  • 14. Customer App on iPhone, Android Phones and Web • Membership & Points • E-Card & QR Code • Merchant Directory • Rewards Catalogue • Scan Receipt • Transaction History • News & Highlights • Push Nofications
  • 15. Powerful Back Office Admin Panel • Customer Management • Receipt Management • Tenant Management • Promotion Management • Rewards Management • Reports • Email & SMS • Push Nofications
  • 16. 16 EXISTING & ONGOING PROJECTS USING OUR LOYALTY SYSTEM & SERVICES
  • 17. Membership & Points System 7 · Full Membership Module · Multi Level Customer Profiling · Points Systems · Able to Integrate with Third Party Membership Database · Able to Integrate with Third Party Points Systems Virtual Rewards Cards & Identity · Virtual Card · QR Code / Barcode Card
  • 18. Rewards & Merchant Module 8 · Rewards Catalogue · Location Based / Nearby · Multi-Level Merchants · Free Redemption · Points based Redemption · Cash Based Redemption · QR Code Generation · Coupon Code Generation · Purchase Points Redemption Module
  • 19. Business Directory - In Building Directory - Map Based Directory News & Promotions News & promotion enable program owner to update user on the latest promotion offered by individual merchant.
  • 20. Receipt Scanner · Scan receipt anytime, anywhere · Ready API for integration Scan on Mobile Phone Optical Character Recognition Scan on Kiosk
  • 21. 020 Commerce : Online To Onsite Shopping Select Delivery or Self Collect Buy online / on App Retailers are Notified on Collection Date Walk in Retail Scan Purchase Code Collect Purchase E-Receipt Sent Select : Self Collect Date : 13 Nov 2019 Mobile App Deal : 30% Off & E-Commerce Integration
  • 22. Event & Ticketing · Create Events & Digital Tickets · RSVP for Free or With Points · Check Ticket with Mobile App
  • 23. Geo Fencing Promotion Module 2km Geo Fencing. Push Alerts to When User Within Range · This uses the GPS Coordinate of the user to detect if user is nearby ( Within 2- 10km ) · When users are nearby, Users are able to receive a notification on their phone. · Notifications can come in simple messages, promotions or even vouchers - To pull Users to come to the location Members receive messages to invite them to the store once system detects they are nearby. 22
  • 24. Bluetooth Beacon Push Notification 20m-70m Beacon Alerts Sends Message and Content Via Bluetooth Greet members with targeted Promotions upon arrival or 70m from the store · When user walk by Retails and Stores within the Mall ( Within 70m ) · We can send Retail Promotional Messags such as Coupon, Vouchers and Sales messages, to help your tenants pull crowd into the stores · It also can be Messages to about whats happening at this Floor or about the Event Happening. 23
  • 25. Augmented Reality Treasure Hunt Gamification of Providing Coupons and Vouchers via Augmented Reality Technology Augmented Reality Product Information & Offering Expand Product Information and Interaction via AR Tech.
  • 26. - Filter Membership and Send Targeted Communications - Location Based Notification - Beacon Notifications 16 Powerful Communications · Push Notifications · Email Communications · SMS Communications Smart Communications 20m-70m Beacon Alerts Sends Message and Content Via Bluetooth 2km Geo Fencing. Push Alerts to When User Within Range
  • 27. Powerful Back End & Intelligence Comes with a powerful yet easy to use Admin System that allow your organisation to customise campaigns and perform Analytics. • Customer Management • Receipt Management • Tenant Management • Promotion Management • Rewards Management • Reports • Email & SMS • Push Nofications
  • 28. Flexible Integrations 15 · Credit Card Payment · Pay with Coupon Codes · Cash to Points · Pay with Digital Currency - Point of Purchase System - Third party Reward Systems - Traditional Reward Cards & Terminal Stand Alone Mobile POS · Able to Scan Loyalty Cards · Able to Print Receipts & Coupons e-Commerce & Payment
  • 29. Multi Device Support · Mobile Phones - Mini POS - Kiosks - Table Top Tablets
  • 31. NUTRIBOOST BY COCA COLA CRMMARKETING Smart Voucher System, integrated with easy Registration, SMS Code and QR Codes. Partnering with Retails to fulfil the product collections Show QR Code to Cashier Cashier Scans QR Code Promotion Prompted 
 in POS Customer gets Promotion
  • 32. CASE STUDY : GAME OF THORNS ( DURIAN FESTIVAL ) 32
  • 33. 33 Loyalty & Shopping Mall Solutions Loyalty Points, CRM, Directory, Scan Receipt and much more MOBILE APP CRMKiosk
  • 34. 34 Loyalty & Shopping Mall Solutions Loyalty Points, CRM, Directory, Scan Receipt and much more MOBILE APP CRMKiosk
  • 35. 35 Loyalty & Shopping Mall Solutions Loyalty Points, CRM, Directory, Scan Receipt and much more MOBILE APP CRMKiosk
  • 36. 36 Lifestyle Loyalty Mobile Application for B-Card
 
 Marketing Excellence Award 2013 ( Double Award )
 Bronze in Mobile Loyalty App & Bronze in Mobile Marketing, MOBILE APP CRM
  • 37. 37 E-Commerce & Loyalty System for Pineapple.my Powerful E-commerce system, with Loyalty, Cashback, Affiliate Marketing and Mobile Apps CRME-COM
  • 38. 38 B2B E-Commerce & Loyalty System for Hubstore Powerful Business to Business marketplace, with Loyalty, Cashback, Affiliate Marketing and powerful business support features CRME-COM
  • 39. MALAYSIA FIREWORKS SOLUTIONS SDN BHD A-28-3A, 3 TWO SQUARE, NO. 2, JALAN 19/1, DATARAN 3 DUA, 46300 PETALING JAYA SELANGOR, MALAYSIA T : +60 17 370 2874 E : INFO@FIREWORKS.MY W : HTTP://WWW.FIREWORKS.MY SINGAPORE FIREWORKS SOLUTIONS INTERNATIONAL PTE. LTD. | 67 UBI CRESCENT, #06-01, TECHNIQUES CENTRE, SINGAPORE ( 408560 ) T : +65 9846 4411 ( MR SURESH ) W : HTTP://WWW.FIREWORKS.SG THAILAND FIREWORKS SOLUTIONS CO. LTD 420/57, H2O NUMBER ONE RAMKHAMHEANG 2, KANCHANAPISEK ROAD, DOKMAI, PRAWET, BANGKOK 10250, THAILAND T : +662 138 2988 ( MR JEFFREY ) W: HTTP://WWW.FIREWORKS.CO.TH MYANMAR MEGALINK ADVANCED TECHNOLOGIES CO., LTD. AUTHORISED DISTRIBUTOR N0.64B, 6TH FLOOR, SHWE GONE PLAZA, KO MIN KO CHIN ROAD, BAHAN TOWNSHIP,YANGON, MYANMAR. T : +95 510 7800 ( MR THOMAS ) E : MAUNGHEIN@MEGALINKADVANCED.COM CAMBODIA KATALY CO., LTD. | AUTHORISED DISTRIBUTOR A03, 04, LA SEINE, KOH PICH CITY, PHNOM PEHN, CAMBODIA. T : +855 (0) 69 708 673 ( MR GO ) E : GO.YOSHIDA@KATALY.ASIA