Microsoft Retail Management System 
What it means to Firearms and Sporting Goods 
Lowest Cost of Ownership 
Industry Leadership 
Customer Commitment 
Outstanding customer support available 24/7 
A complete set of in-depth customer training tools 
Microsoft R&D investment is highest in industry 
Broad ecosystem of knowledgeable and responsive partners 
Top retailers use Microsoft
Microsoft RMS Point of Sale 
Single or Multi-Store 
Firearms, Sporting Goods, 
Rental and Service
Microsoft RMS 
Value Proposition 
Affordable: 
• Financing available 
• Supported by Microsoft and independently priced Microsoft Partners worldwide 
• Eliminates single supplier helpdesk with uncontrollable fees 
Stable: 
• The latest technology from the most stable software company...Microsoft 
• Supported by Microsoft and Microsoft RMS Partners in every state 
Increase Sales: 
• Customer Rewards program to drive customers to your store 
• Integrated product picture catalog, store prices, store variables, and store on hand 
• Integrated Web Store will automatically list and sell the warehouse and store stock 
Reduce Inventory and Costs: 
• Simultaneous history based forecast and reorder for 1 or thousands of items 
• Microsoft Gift/Credit/Debit processing means no 3rd party PC Charge and support fees 
Decrease Labor: 
• Direct connect to any supplier or COOP 
• Electronic inventory maintenance, forecasting, ordering, and receiving 
• AR management, statements with receipts, and auto E-mail receipts and statements 
• In-store automatic labeling prints labels to printer for price changes
Microsoft RMS 
Stable – Current POS Technology 
• Microsoft RMS is a modern Point of Sale application running on Microsoft SQL 
• Old Access or character based programs are poor investments 
• Avoid POS that does not respond to Microsoft controls. Make sure you can: 
o Click “X” to close all programs and windows 
o Mouse “double click” to select an item from a browser 
o Shrink windows or grow to full screen by clicking and dragging the edge 
o Scroll through lists of items, customers, vendors, or other records 
o Run on Any Microsoft OS: Windows Vista, Windows 7, or 2000 
• Dated POS software drifts further behind without revenue resulting in: 
o Problems maintaining existing features or adding new features 
o Higher support fees and reduced innovation until eventual End of Life
Microsoft RMS POS 
Decrease labor – Easy to use 
Support for Microsoft RMS costs significantly less than other POS systems: 
• Microsoft RMS is modern and is fully customizable with current skills 
• Microsoft RMS is supported by Microsoft Partners in every state 
• Microsoft RMS is portable for use with any supplier 
• Microsoft RMS Plug-Ins exist for any retail product or vertical market 
• Google “Microsoft RMS Add On” to find out more about Plug-Ins available
National Instant Criminal Background Check 
System (NICS) and eForm 4473 Integration 
Improve your customers experience 
• Have your Customer complete their 4473 section on a PC or Tablet 
• Required data fields ensure the 4473 is completed accurately 100% of the 
time 
• Form is saved and can be recalled at any time in the event of an ATF Trace 
• Customers are added to the database as soon as they complete the form 
making the check-out process quicker.
Microsoft RMS 
Reduce Inventory – Wireless Sales & Management 
Microsoft Windows Mobile and Android handheld PC/scanners for: 
•Mobile Sales 
•Mobile Inventory Counts 
•Mobile Purchase Orders 
•Mobile Receiving 
•Mobile Label Printing 
•Mobile Item Management 
•Mobile Transfers 
•Mobile Work Orders 
•Mobile Quotes 
•Mobile Layaways
Microsoft RMS 
Increase Sales – Accurate Pricing 
•Easily and automatically maintain store prices 
•View / Set retail equal MSRP or set margin to be held when cost changes 
•Filter to quickly find and set thousands of items for future automated pricing
Microsoft RMS 
Increase Sales – Customer Service 
•Allow cashier to easily select items using a mouse or touchscreen 
•Drill down unlimited levels of department, categories, sub-categories and items 
•Optionally word search for items 
•Automatic sales tally and accumulation of buttons on Favorite Items tab at each level
Microsoft RMS 
Increase Sales – Firearms and Archery Rental 
•Rent, reserve, and sell from the same POS screen 
•Collect deposits, partial rental payments, or fees at any time 
•Track serialized rental items 
•Tag along items or prompt cashier to up-sell 
•Reserve with automatic conflict checking
Microsoft RMS 
Increase Sales – Turnkey Branded Web Store 
•Implement as a link from your existing website or as a brand new site 
•Pictures, descriptions, prices, variable prices, promotions, and much more 
•Automatically uploads entire supplier catalog and any other store items 
•Web shoppers choose from ship, delivery, or pickup at store
Microsoft RMS 
Reduce Inventory – Forecast and Auto-Replenish 
•Forecast from any past date range, any supplier, and delivery lead time 
•Automatic reorder point and restock calculation for 1 or thousands of items 
•Save seasonal templates, monthly templates, or any date range templates 
•Automatic Microsoft RMS PO to lowest cost supplier(s) for required items
Microsoft RMS 
Decrease Labor – EDI Communications 
•RMS EDI Updaters connect Microsoft RMS to any supplier 
•Item Updates, Images, Price, Variable Price, Promotions, Warehouse Qty, UPC 
•Purchase Orders, Acknowledgements, Invoices, Policy A, Rewards 
•History Loads, All Item Loads, and so much more 
•Any Supplier…Any File
Microsoft RMS 
Decrease Labor – Automatic Price Change Labels 
•Monitors all items for price changes from primary supplier or users 
•Tracks changes for review, select, deselect, and print 
•Print automatically with no user intervention
Microsoft RMS 
Decrease Costs – No 3rd Party PC Charge and Fees 
•Credit cards are processed directly through PCI Compliant Microsoft RMS 
•No 3rd party PC Charge and no PC Charge annual support fees 
•No losses when separate POS and Credit Card software don’t work together 
•No forced version upgrades and fees to maintain compatibility and PCI initiatives
Microsoft RMS 
Decrease Costs – Simplified Customer Billing 
+ = 
E-Mail 
•Optionally include receipts with signatures for each transaction 
•Automatic E-mail of receipts and statements 
•Print statements with receipts at any time for any date range for any customer(s) 
•Multi-store owners manage all statements and payments from one location

Firearms POS Microsoft RMS

  • 1.
    Microsoft Retail ManagementSystem What it means to Firearms and Sporting Goods Lowest Cost of Ownership Industry Leadership Customer Commitment Outstanding customer support available 24/7 A complete set of in-depth customer training tools Microsoft R&D investment is highest in industry Broad ecosystem of knowledgeable and responsive partners Top retailers use Microsoft
  • 2.
    Microsoft RMS Pointof Sale Single or Multi-Store Firearms, Sporting Goods, Rental and Service
  • 3.
    Microsoft RMS ValueProposition Affordable: • Financing available • Supported by Microsoft and independently priced Microsoft Partners worldwide • Eliminates single supplier helpdesk with uncontrollable fees Stable: • The latest technology from the most stable software company...Microsoft • Supported by Microsoft and Microsoft RMS Partners in every state Increase Sales: • Customer Rewards program to drive customers to your store • Integrated product picture catalog, store prices, store variables, and store on hand • Integrated Web Store will automatically list and sell the warehouse and store stock Reduce Inventory and Costs: • Simultaneous history based forecast and reorder for 1 or thousands of items • Microsoft Gift/Credit/Debit processing means no 3rd party PC Charge and support fees Decrease Labor: • Direct connect to any supplier or COOP • Electronic inventory maintenance, forecasting, ordering, and receiving • AR management, statements with receipts, and auto E-mail receipts and statements • In-store automatic labeling prints labels to printer for price changes
  • 4.
    Microsoft RMS Stable– Current POS Technology • Microsoft RMS is a modern Point of Sale application running on Microsoft SQL • Old Access or character based programs are poor investments • Avoid POS that does not respond to Microsoft controls. Make sure you can: o Click “X” to close all programs and windows o Mouse “double click” to select an item from a browser o Shrink windows or grow to full screen by clicking and dragging the edge o Scroll through lists of items, customers, vendors, or other records o Run on Any Microsoft OS: Windows Vista, Windows 7, or 2000 • Dated POS software drifts further behind without revenue resulting in: o Problems maintaining existing features or adding new features o Higher support fees and reduced innovation until eventual End of Life
  • 5.
    Microsoft RMS POS Decrease labor – Easy to use Support for Microsoft RMS costs significantly less than other POS systems: • Microsoft RMS is modern and is fully customizable with current skills • Microsoft RMS is supported by Microsoft Partners in every state • Microsoft RMS is portable for use with any supplier • Microsoft RMS Plug-Ins exist for any retail product or vertical market • Google “Microsoft RMS Add On” to find out more about Plug-Ins available
  • 6.
    National Instant CriminalBackground Check System (NICS) and eForm 4473 Integration Improve your customers experience • Have your Customer complete their 4473 section on a PC or Tablet • Required data fields ensure the 4473 is completed accurately 100% of the time • Form is saved and can be recalled at any time in the event of an ATF Trace • Customers are added to the database as soon as they complete the form making the check-out process quicker.
  • 7.
    Microsoft RMS ReduceInventory – Wireless Sales & Management Microsoft Windows Mobile and Android handheld PC/scanners for: •Mobile Sales •Mobile Inventory Counts •Mobile Purchase Orders •Mobile Receiving •Mobile Label Printing •Mobile Item Management •Mobile Transfers •Mobile Work Orders •Mobile Quotes •Mobile Layaways
  • 8.
    Microsoft RMS IncreaseSales – Accurate Pricing •Easily and automatically maintain store prices •View / Set retail equal MSRP or set margin to be held when cost changes •Filter to quickly find and set thousands of items for future automated pricing
  • 9.
    Microsoft RMS IncreaseSales – Customer Service •Allow cashier to easily select items using a mouse or touchscreen •Drill down unlimited levels of department, categories, sub-categories and items •Optionally word search for items •Automatic sales tally and accumulation of buttons on Favorite Items tab at each level
  • 10.
    Microsoft RMS IncreaseSales – Firearms and Archery Rental •Rent, reserve, and sell from the same POS screen •Collect deposits, partial rental payments, or fees at any time •Track serialized rental items •Tag along items or prompt cashier to up-sell •Reserve with automatic conflict checking
  • 11.
    Microsoft RMS IncreaseSales – Turnkey Branded Web Store •Implement as a link from your existing website or as a brand new site •Pictures, descriptions, prices, variable prices, promotions, and much more •Automatically uploads entire supplier catalog and any other store items •Web shoppers choose from ship, delivery, or pickup at store
  • 12.
    Microsoft RMS ReduceInventory – Forecast and Auto-Replenish •Forecast from any past date range, any supplier, and delivery lead time •Automatic reorder point and restock calculation for 1 or thousands of items •Save seasonal templates, monthly templates, or any date range templates •Automatic Microsoft RMS PO to lowest cost supplier(s) for required items
  • 13.
    Microsoft RMS DecreaseLabor – EDI Communications •RMS EDI Updaters connect Microsoft RMS to any supplier •Item Updates, Images, Price, Variable Price, Promotions, Warehouse Qty, UPC •Purchase Orders, Acknowledgements, Invoices, Policy A, Rewards •History Loads, All Item Loads, and so much more •Any Supplier…Any File
  • 14.
    Microsoft RMS DecreaseLabor – Automatic Price Change Labels •Monitors all items for price changes from primary supplier or users •Tracks changes for review, select, deselect, and print •Print automatically with no user intervention
  • 15.
    Microsoft RMS DecreaseCosts – No 3rd Party PC Charge and Fees •Credit cards are processed directly through PCI Compliant Microsoft RMS •No 3rd party PC Charge and no PC Charge annual support fees •No losses when separate POS and Credit Card software don’t work together •No forced version upgrades and fees to maintain compatibility and PCI initiatives
  • 16.
    Microsoft RMS DecreaseCosts – Simplified Customer Billing + = E-Mail •Optionally include receipts with signatures for each transaction •Automatic E-mail of receipts and statements •Print statements with receipts at any time for any date range for any customer(s) •Multi-store owners manage all statements and payments from one location

Editor's Notes

  • #2 © 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.