Leveraging a point of sale solution tied to an order management system can provide greater visibility to inventory across all channels and ultimately lead to more sales and better customer service. Having visibility to inventory can also help “save the sale” when an item is not available in store but could be ordered from another inventory channel, such as a warehouse or through a partner.

1. The Power of POS & OMS on a Single Platform

2. Agenda
 Paths to Purchase
 Enterprise Inventory
 Save the “Sale”

3. Leveraging a point of sale solution tied to an order management
system can provide greater visibility to inventory across all
channels and ultimately lead to more sales and better customer
service. Having visibility to inventory can also help “save the sale”
when an item is not available in store but could be ordered from
another inventory channel, such as a warehouse or through a
partner.
The Power of POS and Order Management Systems on
a Single Platform

4. Multiple Paths to Purchase
Customer
Engagement
Multiple System
of Records
Item Inventory Customer &
Order
Payment
Brick & Mortal
Point of Sale Physical Physical Physical Physical
On Line (desk top
and mobile)
e-Commerce Platform Virtual Virtual Virtual Virtual
Market Place
Market Place Platform Virtual Virtual Virtual Virtual
Customer Call
Center
OMS Virtual Virtual Virtual Virtual
Path to Purchase

5. Importance of Enterprise Inventory Visibility
• Your largest investment is inventory (working capital)
• Unproductive inventory cost retailers millions $.$$ each year
• Clearance (lost gross margin)….. GMROI
• Discontinued or obsolete inventory
• The goal is to improve your Inventory Turnover which improves
your cash flow.
• Merchandise/Inventory Turnover of 4 is better than 2
• For example the avg. turnover for a clothing store is 3.91 (1)
• It is about conversion. Exposing inventory can improve comp
sales for retailers between 4% to 8%
(1) Source Thomson One Banker Data Base)`

6. Enterprise Inventory Visibility

7. Save the “Sale”
• Ship from another store
• Ship from vendor
• Ship from distribution center
• Ship from 3PL
• Ship to Store
• Pick up at Store
Power of POS with OMS

8. Order Management Flow
Order Capture
Channels
Distributed Fulfillment
Order
Management
• Centralized Inventory Availability
• Order Life Cycle Management
• Distributed Order Routing
• Distributed Fulfillment
Store NetworkWarehouse Network Vendor Drop-Ship Network
Inventory/Orders
ERP
Customer
View
e-Commerce
Market Places
Point of Sale
Call Center