This document discusses the benefits of Microsoft Retail Management System (RMS) for hardware, lumber, rental, and service retailers. It highlights features such as outstanding customer support, extensive training tools, low total cost of ownership, integration with Microsoft technologies, and a broad ecosystem of partners. Microsoft RMS is presented as an affordable, stable, full-featured POS solution that can increase sales, reduce inventory and costs, and decrease labor through tools like inventory management, automatic reordering, EDI integration, and electronic billing/statements.