1. Shore Inc.
Converting leads to customers
Josh Van Dyk

2. …make a spontaneous
appointment, but your
preferred date could not be
considered?
…arrange a confirmed call-back
at a specific time?
…book an appointment on
Sunday?
…be reminded on an appointment,
so you won´t forget it - to the
displeasure of both - yours and the
merchants´?
…provide feedback after the
appointment, which is also
perceived by superiors?
Shore Inc.
What happens when you want to...?

3. 3
Open API connection
Selected feature list
• Customer Database
• Messaging
• Calendar View
• Feedback
• Newsletter
• Customizable Services
• Point-of-sale System
• Website Services
• Reminder/Recalls
• Analytics
+ product pipeline
(details next slide)
✓All-device access
✓State-of-the-art tech
✓Easy-to-use UX
✓
The Shore solution
Online Booking & CRM solution for a stronger customer centricity.

4. Offices in*
Germany
Switzerland
Austria
Sweden
Norway
Spain
Italy
France
Turkey
USA
*Other supported languages (Oct. 2015): Dutch
26% IT
23% Account Management
34% Sales
200+
employees
A successful business - worldwide
Translated into 9 languages – more to come!
17% Other

5. Mar 15
45k
Number of SMS / emails sent by the
merchants to their customers via Shore (#)
418k appointments via
Shore in Dec ‘15
Shore: The perfect partner for XXX
Mar 14 Jun 14 Sep 14 Dec 15 Jun 15
Growth of Shore - an innovative communication solution
Merchants use Shore since the very first day for their digitalization.
Update: company
Sep 15 Dec 15
85k
156k
249k
338k
465k
659k
877k

6. 47%
58%
74%
83%
97%
32%
61%
65%
84%
93%
Merchants Customers
Shore merchant & customer survey
Customer service & profitability due to customer centricity.

7. Time of booking
33%
33%
46%
44%
64%
27%
100%
How important is it to be available 24/7?
% of appointments booked outside opening hours
56% of all bookings are
made outside opening
hours.
Bookings across appointment based industries.

8. Data-upload function = Shore: easy & time saving
Set up & operation of the solution = Shore: flexible & cost-efficient
Usability - merchant perspective = simple handling of the business cockpit
Usability – customer perspective = only 3 clicks for a booking
Higher
revenue
Lower costs
Simplicity
24/7 booking possibility = to receive more bookings
✓
✓
✓
Additional benefit for XXX
The Shore solution increases the profitability – in a user-friendly way.
Feedback function = to improve your service
Automatic appointment reminder = to lower the no show rate
Digital process = to focus on your core business
Update: company &
benefits!

9. Bookings via our costumer App
Bookings via your Website Bookings via your
facebook page
Once set up:
3 ways of booking
Offer your customer the chance to book appointments in an easy and fast way
To receive more customers.
Update: screenshots
of custommer

10. Shore.com Inc.
312 Arizona Avenue
Santa Monica, CA 90401
Josh Van Dyk
Key Account Manager
Office: (323) 621-3783
Mobile: (310) 625-3208
Mail: josh.van.dyk@shore.com
Update: address,
name & picture