- The majority of retail software buyers prefer on-premise integrated software suites over cloud-based or best-of-breed solutions. 33% of buyers currently use POS software and 39% want to improve business efficiency. - Buyers represent small businesses, with 78% operating a single retail location and 56% having 5 or fewer employees. The most common buyer segments are apparel stores, consignment shops, and restaurants.
ChannelEyes Introduces OPTYX - The First Sales Workflow Product for Channel A...Jay McBain
OPTYX is the first workflow tool purpose-built for channel account managers and the indirect partner sales channel. OPTYX not only improves overall channel management and makes channel managers more productive, but it allows them to increase partner coverage and drive more revenue through their channel programs.
How does OPTYX work?
OPTYX gathers transactional data from your Salesforce CRM as well as additional partner intelligence from various external sources – such as Dunn & Bradstreet, Mention, News wires, Twitter and others – and then leverages an analytics engine to produce partner specific alerts & notifications, actionable tasks, channel health scores, standardized partner reports, and much more.
Using data science to deliver this level of functionality, OPTYX will increase channel manager productivity and overall partner coverage to drive more revenue from your channel program.
Software Advice BuyerView: Sales Force Automation Report 2014Software Advice
We recently analyzed interactions with 385 sales force automation (SFA) software buyers to assess why companies are evaluating SFA and what they most look for.
Software Advice BuyerView: Point of Sale Software Report 2014Software Advice
Software Advice analyzed interactions with thousands of point-of-sale (POS) software buyers to uncover why businesses are buying POS software for the first time, why they're replacing existing POS solutions, and what they want in a new system.
Using Data Analysis & Artificial Intelligence to empower SMEs to thrive in e-...Datamart Solutions
E-commerce is growing rapidly in last 5 years enabling 250,000 SMEs retailers selling online across e-commerce platforms. Yet they are facing tons of challenges in managing, sustaining, and scaling up their businesses due to lack of fundamental knowledge, capability, and tools which mostly can be solved with power of data and automation technologies. With over 10 years of experience in data & analytics combined with 4 years working in top e-commerce pioneers across SEA, Nam will share best practices of using Data Analysis and Artificial Intelligence to empower SMEs thrive in e-commerce to tackle these challenges.
Over the years, we’ve spoken to thousands of prospective CRM software buyers, providing us unparalleled insight into their motivations for investing in new technology. Recently, we analyzed 5,279 of these interactions (conducted between January and August this year) and uncovered the following trends.
What challenges are nonprofits facing that are driving them to purchase new fundraising software this year? This Software Advice report explains that, as well as what functionality new buyers want.
ChannelEyes Introduces OPTYX - The First Sales Workflow Product for Channel A...Jay McBain
OPTYX is the first workflow tool purpose-built for channel account managers and the indirect partner sales channel. OPTYX not only improves overall channel management and makes channel managers more productive, but it allows them to increase partner coverage and drive more revenue through their channel programs.
How does OPTYX work?
OPTYX gathers transactional data from your Salesforce CRM as well as additional partner intelligence from various external sources – such as Dunn & Bradstreet, Mention, News wires, Twitter and others – and then leverages an analytics engine to produce partner specific alerts & notifications, actionable tasks, channel health scores, standardized partner reports, and much more.
Using data science to deliver this level of functionality, OPTYX will increase channel manager productivity and overall partner coverage to drive more revenue from your channel program.
Software Advice BuyerView: Sales Force Automation Report 2014Software Advice
We recently analyzed interactions with 385 sales force automation (SFA) software buyers to assess why companies are evaluating SFA and what they most look for.
Software Advice BuyerView: Point of Sale Software Report 2014Software Advice
Software Advice analyzed interactions with thousands of point-of-sale (POS) software buyers to uncover why businesses are buying POS software for the first time, why they're replacing existing POS solutions, and what they want in a new system.
Using Data Analysis & Artificial Intelligence to empower SMEs to thrive in e-...Datamart Solutions
E-commerce is growing rapidly in last 5 years enabling 250,000 SMEs retailers selling online across e-commerce platforms. Yet they are facing tons of challenges in managing, sustaining, and scaling up their businesses due to lack of fundamental knowledge, capability, and tools which mostly can be solved with power of data and automation technologies. With over 10 years of experience in data & analytics combined with 4 years working in top e-commerce pioneers across SEA, Nam will share best practices of using Data Analysis and Artificial Intelligence to empower SMEs thrive in e-commerce to tackle these challenges.
Over the years, we’ve spoken to thousands of prospective CRM software buyers, providing us unparalleled insight into their motivations for investing in new technology. Recently, we analyzed 5,279 of these interactions (conducted between January and August this year) and uncovered the following trends.
What challenges are nonprofits facing that are driving them to purchase new fundraising software this year? This Software Advice report explains that, as well as what functionality new buyers want.
Sales Force Automation System
- Daily visit of Marketing representative to clients side.
- Daily follow up.
- Daily attendance.
- Location tracking, full day tracking of Marketing representative.
- Wireless Mobile Printer .
- Order collection.
- Expenses creation and expenses submission to manager and many more.
Customer experience, it is one of the most crucial aspects of any industry today. While many businesses use and rely on CRM and ecommerce to improve customer experience, they fail to see the role and capabilities of the ERP system in achieving that; many of eCommerce features on websites are all about making ERP functions customer facing. A robust ERP solution has a significant impact on aspects like planning & procurement, supply chain, distribution and sales process; which when improved can enhance customer experience.
How to Use Technology to Build a World Class Field Sales Organization Landslide Technologies
How do you as a field sales manager or salesperson reverse these trends?
Please join presenter Razi Imam, founder of Landslide Technologies, Inc. and guest speaker Russ Dworshak, Regional Sales Manager of Compressor Systems, Inc. as they talk about real-world ways to use technology to help your field sales organization sell, interact with buyers, and plan sales strategies more effieciently and effectively.
Many businesses automate AP first, focusing on fixing problems that arise from inefficient processes, such as heavy paper invoice volume and frequent late payments.
key note speech of Joe Galvin on sales productivity, sales best practice and sales effectiveness .. given at sales summit 2 from Minds&More (oct 9, 2013); research done by Miller Heiman
Microsoft RMS Point of Sale software specifically designed for Firearms Dealers. Compliant with ATF Rulings 2013-5 and 2008-2, authorizing dealers to store Bound Book information electronically. Receive, sell, trade-in and track firearms within Microsoft RMS Point of Sale. Capture customer information including licenses, permits, form 4473, serial numbers, and more.
How to manage sales and distribution in telecomRiaktr
Telecom operators are losing value because of a lack of visibility: visibility on their points of sales, distributors, field agents and even overall performance.
Learn how to boost your revenues with our intelligent sales analytics tools. Know what to do next.
Request a demo.
info@realimpactanalytics.com
www.realimpactanalytics.com
With Clobz Sales, you gain complete visibility into your field operations activities. It has two integrated components– a Clobz Sales mobile app and a web based analytic platform. The app is compressive of various unique features to captures daily activities of Sales Team (sales data, images, order collection, tracking daily attendance.) and the web portal helps you access the daily activities of your field operation.
CallidusCloud Webinar: 5 Steps to Better Sales Performance ManagementErika Alexander
Recent opinions in leadership articles and blogs have made the statement that you can't necessarily motivate sales people - but you certainly can demotivate them by setting them up for failure. Leaner teams and tighter budgets require sales leaders to deploy coaching and motivation tactics that go beyond basic incentive plans. To stay competitive, best-in-class sales organizations are rolling out data-driven coaching plans paired with gamification. In this webinar, we will cover five areas to ensure your sales reps are set up for success - not failure.
Hear about best practices in:
- On-boarding
- Effective territory & quota planning
- Coaching and appraisals
- Compensation and rewards
- Gamification techniques
This report will guide marketing automation software buyers by revealing the top reasons their peers seek these types of systems, the functionality they desire most and other important factors that affect the selection process.
This report investigates accounting software buying trends and examines the challenges buyers face and what functionality they are looking for in new solutions.
Software Advice BuyerView: Help Desk Software Report 2015Software Advice
This report presents the findings of a recent Software Advice survey of
companies currently purchasing new help desk software. These findings show
that a majority are first-time buyers and the greatest year-over-year increase in
buyers is found in the public sector and software/IT industry segments.
This report examines the best retail pricing strategies by different retail sectors to show business owners which pricing software is right for their business.
Sales Force Automation System
- Daily visit of Marketing representative to clients side.
- Daily follow up.
- Daily attendance.
- Location tracking, full day tracking of Marketing representative.
- Wireless Mobile Printer .
- Order collection.
- Expenses creation and expenses submission to manager and many more.
Customer experience, it is one of the most crucial aspects of any industry today. While many businesses use and rely on CRM and ecommerce to improve customer experience, they fail to see the role and capabilities of the ERP system in achieving that; many of eCommerce features on websites are all about making ERP functions customer facing. A robust ERP solution has a significant impact on aspects like planning & procurement, supply chain, distribution and sales process; which when improved can enhance customer experience.
How to Use Technology to Build a World Class Field Sales Organization Landslide Technologies
How do you as a field sales manager or salesperson reverse these trends?
Please join presenter Razi Imam, founder of Landslide Technologies, Inc. and guest speaker Russ Dworshak, Regional Sales Manager of Compressor Systems, Inc. as they talk about real-world ways to use technology to help your field sales organization sell, interact with buyers, and plan sales strategies more effieciently and effectively.
Many businesses automate AP first, focusing on fixing problems that arise from inefficient processes, such as heavy paper invoice volume and frequent late payments.
key note speech of Joe Galvin on sales productivity, sales best practice and sales effectiveness .. given at sales summit 2 from Minds&More (oct 9, 2013); research done by Miller Heiman
Microsoft RMS Point of Sale software specifically designed for Firearms Dealers. Compliant with ATF Rulings 2013-5 and 2008-2, authorizing dealers to store Bound Book information electronically. Receive, sell, trade-in and track firearms within Microsoft RMS Point of Sale. Capture customer information including licenses, permits, form 4473, serial numbers, and more.
How to manage sales and distribution in telecomRiaktr
Telecom operators are losing value because of a lack of visibility: visibility on their points of sales, distributors, field agents and even overall performance.
Learn how to boost your revenues with our intelligent sales analytics tools. Know what to do next.
Request a demo.
info@realimpactanalytics.com
www.realimpactanalytics.com
With Clobz Sales, you gain complete visibility into your field operations activities. It has two integrated components– a Clobz Sales mobile app and a web based analytic platform. The app is compressive of various unique features to captures daily activities of Sales Team (sales data, images, order collection, tracking daily attendance.) and the web portal helps you access the daily activities of your field operation.
CallidusCloud Webinar: 5 Steps to Better Sales Performance ManagementErika Alexander
Recent opinions in leadership articles and blogs have made the statement that you can't necessarily motivate sales people - but you certainly can demotivate them by setting them up for failure. Leaner teams and tighter budgets require sales leaders to deploy coaching and motivation tactics that go beyond basic incentive plans. To stay competitive, best-in-class sales organizations are rolling out data-driven coaching plans paired with gamification. In this webinar, we will cover five areas to ensure your sales reps are set up for success - not failure.
Hear about best practices in:
- On-boarding
- Effective territory & quota planning
- Coaching and appraisals
- Compensation and rewards
- Gamification techniques
This report will guide marketing automation software buyers by revealing the top reasons their peers seek these types of systems, the functionality they desire most and other important factors that affect the selection process.
This report investigates accounting software buying trends and examines the challenges buyers face and what functionality they are looking for in new solutions.
Software Advice BuyerView: Help Desk Software Report 2015Software Advice
This report presents the findings of a recent Software Advice survey of
companies currently purchasing new help desk software. These findings show
that a majority are first-time buyers and the greatest year-over-year increase in
buyers is found in the public sector and software/IT industry segments.
This report examines the best retail pricing strategies by different retail sectors to show business owners which pricing software is right for their business.
Software Advice BuyerView: Small Business Accounting Software Report 2014Software Advice
An overview of thousands of companies considering new accounting software, with information past clients' pain points and reasons for switching to a new system.
We surveyed 2,833 people to find out what nonprofits can do to motivate them to donate more than once. This report describes:
1) The types and method of outreach donors want from nonprofit organizations after their first donation
2) How often donors want to be contacted by nonprofits
3) How many times it's okay for a nonprofit to ask for a second donation
This report highlights our findings from a recent analysis of interactions with prospective buyers. It can help guide the decisions of others evaluating volunteer management software.
Software Advice UserView: Hotel Management Software Report 2015Software Advice
This report analyzes the preferences of hotel management software users, including most used applications for different devices, top benefits and investment levels in 2015.
Software Advice has talked to hundreds of buyers from architecture firms looking for professional services automation software. This report analyzes those interactions, with information about buyers' pain points and reasons for seeking a new system.
Every year, hundreds of businesses contact Software Advice to find the best enterprise resource planning (ERP) software to fit their needs. These interactions with prospective buyers provide us with considerable insight into the broader ERP software market and the trends that occur within it.
We recently analyzed a random sample of these interactions to better understand the factors that influence ERP software buyers’ purchasing decisions. These findings will help guide the decisions of other buyers in the market for such a solution.
Software Advice BuyerView: Financial Reporting Small Business Report 2014Software Advice
Every year, Software Advice is contacted by thousands of organizations looking for the right accounting systems for financial reporting. We recently analyzed a random sample to uncover the most common pain points and reasons for purchasing new software.
Over the years, we’ve spoken to thousands of companies considering new payroll software. We recently analyzed a random sample of 385 of these interactions taken from 2014. This report outlines the trends we uncovered.
Every year, Software Advice speaks with thousands of organizations looking for the right customer relationship management (CRM) software. We analyzed these interactions to understand buyers’ most desired applications and most common reasons for seeking new software.
Software Advice speaks to thousands of nonprofit software buyers each year. We recently analyzed 2,313 interactions with nonprofits evaluating new software that occurred between January 1 and December 31, 2013. Here are the most important findings.
1. Most buyers (51 percent) are evaluating nonprofit software to improve efficiency.
2. Among buyers with a preference, the majority (96 percent) prefer Web-based systems.
3. Fundraising and donor management is the most requested application by buyers.
We analyzed interactions with construction buyers from small businesses to learn their biggest pain points and what they want most in new takeoff software.
We often speak to buyers about dashboards and other data visualizations as part of a BI software purchase. This is an analysis of some of those conversations.
The Power of Clienteling Raymark Case StudyRaymark
The following benefits were achieved within the first 90 days of the project:
• After a comprehensive cultural change management and training program, 95% of the associates were consistently using the system and successfully completing their pro-active selling tasks.
• Migration of all users from manual client books to the new system in alignment with PCI directives.
• A 1000%+ increase in the number of outbound e-mails and calls to prospective customers by sales associates.
• A 9% Increase in total sales revenue by associate over a period when new customer acquisitions were down 12%.
• Number of repeat customers increased by 33%.
• A 21% increase in average spend per transaction over 3 months with customers that were “clienteled.”
... and more!
How to Get Proactive about your Vendor Master Data: 4 tips for successSarah Fane
Good quality vendor master data is at the heart of any high performing shared services operation.
Without good data, it’s impossible to capture the full benefits of automation technology, and the risk of fraud is high. With good data, you can analyze the performance of your suppliers, leverage spend and reduce your cost base.
sharedserviceslink and APEX Analytix conducted a research study with over 100 executives on how shared services are currently managing vendor data.
Over the years, we've spoken to thousands of companies considering new ATS software. As a point of reference, we thought it would be helpful to provide potential buyers with an overview of past clients' pain points and reasons for switching to a new software system.
We analyzed 385 interactions with buyers looking for computerized maintenance management software to find out their pain points and why they are seeking new software.
Marketers today are dealing with a completely different type of customer - one that demands instant gratification, and has very little patience to wait. Customer journeys today are so dynamic that it is impossible to expect results using manual, rule-based marketing tools.
In this webinar, we discuss how forward-looking brands are using data science to predict user intent to create the perfect marketing campaign for their target audience.
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By analyzing hundreds of interactions with software buyers, we what facilities management software buyers are seeking in a system, from the most common applications used, their pain points with current methods and demographic information.
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Software Advice IndustryView: IT Help Desk Software ReportSoftware Advice
With data from a recent survey Software Advice looks at how, why and to what degree BYOD can be leveraged to reduce demand for IT support and lower IT help desk costs.
Software Advice UserView: Human Resources Software Report 2014Software Advice
Software Advice recently conducted a survey of almost 200 human resources (HR) professionals currently using some form of HR software to determine which solutions organizations currently use, what benefits and challenges they experience in the process and where they plan to invest in 2015.
Software Advice surveyed nearly 400 employees to find out what methods for filing a formal complaint against their boss would make them most comfortable.
2. Every year, Software Advice talks with thousands of retailers looking for the right
software for their businesses. This provides us with unparalleled insight into the
needs of retail software buyers. We recently analyzed a random selection of 385
of these interactions to uncover buyers’ most common pain points and their
reasons for purchasing new software.
Key findings:
• The majority of retail software buyers are searching for on-premise, integrated
software suites.
• Thirty-three percent of buyers currently use point-of-sale (POS) software to
manage business processes.
• Thirty-nine percent of retailers say improving efficiency is the main reason for
evaluating new retail systems.
Abstract
3. Buyers Want On-Premise Applications
Retail software buyers have a strong preference for on-premise applications,
which is different from most other markets where Cloud apps are the top choice.
34%
66%
On-premise
Cloud-based
4. Integrated Software Suites Are Buyers’ Top-Choice
Retail software buyers greatly favor integrated software suites which support
multiple business processes over best-of-breed solutions.
5%
95%
Integrated suite
Best-of-breed
5. Retailers Want to Improve Efficiency
Because many retailers use manual methods to track data, it’s not surprising that
improving efficiency is the most-cited reason for evaluating new software.
4%
2%
4%
6%
6%
19%
20%
39%
Improve efficiency
More functionality
Modernize
New business or growth
Technical or support issues
Better integration
Reduce costs
Other reasons
6. Most Buyers Currently Use POS Software
Thirty-three percent of buyers currently use a POS system, but a greater number
have no system in place (25 percent) or track records manually (14 percent).
1%
3%
6%
14%
18%
25%
33% Point-of-sale software
No system
Cash register
Manual methods
Accounting software
Custom software
Not sure
7. Buyers Replace POS Systems for More Features
Among buyers replacing POS systems, the need for greater functionality and
upgrades to outdated software most frequently motivate the decision to buy.
1%
4%
5%
7%
10%
17%
21%
36%
More functionality
Modernize
Technical or support issues
Better integration
Business growth
Reduce costs
Improve efficiency
Other reasons
9. Most Buyers Operate Small Businesses
The majority of buyers we spoke to represent small businesses operating a single
retail location.
1%
1%
2%
3%
4%
11%
78%
1 store
2 stores
3 stores
4 stores
5 stores
6 to 10 stores
11 or more stores
10. Over Half of Buyers Have Five or Fewer Employees
Furthermore, 56 percent of software buyers are evaluating solutions for retail
establishments with five or fewer employees.
2%
2%
4%
11%
25%
52%
4%
1
2 to 5
6 to 10
11 to 20
21 to 50
51 to 100
101 to 500
501 to 1,000
11. Apparel / fashion
Consignment
Restaurant
Liquor store
Jewelry
Speciality retailer
Furniture
Gift shop
General merchandise
Wireless / cellular
Other retail
0 5 10 15 20 25 30
Apparel Stores Are the Top Buyer Segment
Percentage of buyers
Eleven percent of buyers requested to evaluate software for use in apparel stores.
Consignment shops (10 percent) and restaurants (8.5 percent) followed.
12. Read the full report
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