HBL is a large commercial bank in Pakistan that provides corporate banking services. It has a history dating back to 1947 and now has over 1450 branches in Pakistan and 55 worldwide. HBL uses two main systems - a older manual batch system and a newer ERP system called MIsys. The ERP system integrates functions like supply chain management, finance, customer relations and human resources to help HBL manage its business more effectively. HBL is working to fully implement the ERP system to improve customer satisfaction and service quality.