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DISTRIBUTED
NEWSROOM
PLAYBOOK by
Newsrooms have quickly had to
reconfigure as distributed, digital
spaces.
The playbook was designed to help
organisations chart a sustainable
path forward, based on experience
and strategic thinking. 
CHALLENGES
Moving from a centralised newsroom to one that is distributed presents different
challenges for different parts of our industry.
WORKFLOWS, STRUCTURES & PROCESSES
MANAGING DISTRIBUTED TEAMS
TECHNOLOGY AND TOOLS
AUDIENCE ENGAGEMENT
NEWSROOM TRAINING
OPPORTUNITIES & SUSTAINABILITY
NOW NEXT FUTURE
CRITICAL OPERATIONAL INNOVATIONAL
WORKFLOWS, STRUCTURES & PROCESSES
WORKFLOW, STRUCTURES AND PROCESSES
Distributed newsrooms are
not bound by the restrictions
a physical newsroom has.
People need to be organised
in a way that makes most
sense for distributed
operation but at the same
time retains some familiarity.
WORKFLOW, STRUCTURES AND PROCESSES
DON’T THROW EVERYTHING OUT!
WORKFLOW, STRUCTURES AND PROCESSES
When working in a distributed way it is essential that people
know where to find others. The fewer places there are to
look, the less chance your processes will slow down.
When everything is managed digitally the “desks” structure
should be simplified.
SIMPLE & FAMILIAR
SUSTAINABLE OPERATIONS
CRITICAL OPERATIONAL
TRANSITION FROM NEWS DESKS TO
NEWS HUBS
WORKFLOW, STRUCTURES AND PROCESSES
Using a smaller number of operational hubs will
mean that staff will have greater visibility of the work
that others are doing and how they do it.
ADAPTING TO ABSENCES
SUSTAINABLE OPERATIONS
CRITICAL OPERATIONAL
WORKFLOW, STRUCTURES AND PROCESSES
Whatever digital workflows you build and/or implement now,
you must consider how they can be sustainable in the mid-
term and offer a growth opportunity in the long term.
Everything should be built to work equally well in both a
distributed to non-distributed setting.
THINK LONG TERM
GROWTH OPPORTUNITY
OPERATIONAL INNOVATIONAL
WORKFLOW, STRUCTURES AND PROCESSES
Assignment Hub
Distributed Newsrooms
Assignment Editors
Web Team
Traffic Managers
Verification & Fact
Checking Team
Social Media/
Engagement/
Community Hub
Managers
Production &
Editing Hub
Editors
Sub Editors
Output Editors
Standards Editor
Video Producers
Digital
Newsgathering Hub
Digital Newsgathering Editor
Fact Checking Editor
Fact Checkers
Social Media Editor
Audience Editor
Growth Editor
Producers
Correspondents
Reporting Desks
Hub
“Desk Editors”
Business
Reporters
Metro/Local
Reporters
Regional
Reporters
Climate
Reporters
Health/
Coronavirus
Reporters
General
Assignment &
Web Reporters
Language Teams
Video Team
Data Team
Visuals Team
International
Editor
WORKFLOW, STRUCTURES AND PROCESSES
Assignment Hub
Assignment Editors
Web Team
Traffic Managers
Assignment Hub
The assignment hub serves the one
constant and should serve as your
communication hub. Both managers and
staff will get their editorial briefings from
here. It should also allow you to consolidate
the uses of newsgathering technologies to a
degree.
CRITICAL OPERATIONAL
WORKFLOW, STRUCTURES AND PROCESSES
Production Hub
Production & Editing Hub
Editors
Sub Editors
Output Editors
Standards Editor
Video Producers
The production hub will be your central
operations hub for anything the news and
journalism that you produce, regardless of the
format.
CRITICAL OPERATIONAL
WORKFLOW, STRUCTURES AND PROCESSES
Assignment Hub
Distributed Newsrooms
Assignment Editors
Web Team
Traffic Managers
Verification & Fact
Checking Team
Social Media/
Engagement/
Community Hub
Managers
Production &
Editing Hub
Editors
Sub Editors
Output Editors
Standards Editor
Video Producers
Digital
Newsgathering Hub
Digital Newsgathering Editor
Fact Checking Editor
Fact Checkers
Social Media Editor
Audience Editor
Growth Editor
Producers
Correspondents
Reporting Desks
Hub
“Desk Editors”
Business
Reporters
Metro/Local
Reporters
Regional
Reporters
Climate
Reporters
Health/
Coronavirus
Reporters
General
Assignment &
Web Reporters
Language Teams
Video Team
Data Team
Visuals Team
International
Editor
WORKFLOW, STRUCTURES AND PROCESSES
OPPORTUNITIES & SUSTAINABILITY
NOW NEXT FUTURE
Map out
functions and
roles for basic
operations
Iterate
processes to
improve
productivity and
flow
Create
opportunities for
innovation,
creativity &
autonomy
WORKFLOW, STRUCTURES AND PROCESSES
Whatever technology you currently use in your newsroom
for digital communication it is incredibly important to
rethink your channels for a semi -or wholly - distributed
team.
DIGITAL ONLY COMMS
SUSTAINABLE OPERATIONS
CRITICAL OPERATIONAL
WORKFLOW, STRUCTURES AND PROCESSES
Some hubs won’t want all of the staff that report into
it included in the operational chat and so you need to
consider how you will communicate within smaller
teams or groups of reporters.
SIMPLIFY & ITERATE
SUSTAINABLE OPERATIONS
OPERATIONAL
WORKFLOW, STRUCTURES AND PROCESSES
OPPORTUNITIES & SUSTAINABILITY
NOW NEXT FUTURE
Map out essential
communications,
replicate essential
Add structures,
hierarchy and
oversight.
Consolidate
platforms.
Iterate, create
spaces for
creativity.
MANAGING DISTRIBUTED TEAMS
MANAGING DISTRIBUTED TEAMS
• There’s no point pretending that a news hub can do the same things in the way
they have been done before.
• Each newsroom has their own separate deadlines and hitting them should be
your goal.
• Accept that you and your team’s journey to get to that point will need to adapt.
Manage Expectations
SUSTAINABLE OPERATIONS
MANAGING DISTRIBUTED TEAMS
WHAT MEETINGS?
Editorial
conferences
Technical
meetings
Management
meetings
Meeting
overload
Timekeeping
Old tech
MANAGING DISTRIBUTED TEAMS
HEALTHY TEAMS
“Home turf”
Productivity
DowntimeManaging Well
WORK CULTURE & MORALE
Acknowledging your team’s hard work with a
sincere ‘thank you’ might be the most significant
thing you can do to lift their morale.
BE KIND
MANAGING DISTRIBUTED TEAMS
Opportunities & Sustainability
NOW NEXT FUTURE
Focus on staff
safety &
wellbeing
Management/
HR alignment on
challenges
ahead
Foster
autonomy and
culture of
innovation
TECHNOLOGY & TOOLS AUDIENCE ENGAGEMENT
NEWSROOM TRAINING EDITORIAL
FILL IN SURVEY
We’ll ask you a series of specific questions
related to your set-up, immediate challenges
and goals
ANALYSIS
The Distributed Newsroom Playbook authors
and other Fathm consultants will run analysis
on your answers
IMPACT ASSESSMENT
We’ll give you an overview of the areas you
need to consider and what should be your
priority
IMPLEMENTATION PLAN
You’ll receive an implementation plan and we
will explain how we might be able to help
FREE
FREE
Here to help…for free.
fathm.co/distributednewsroom
Fergus  Bell - Fathm

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Fergus Bell - Fathm

  • 2. Newsrooms have quickly had to reconfigure as distributed, digital spaces.
  • 3. The playbook was designed to help organisations chart a sustainable path forward, based on experience and strategic thinking. 
  • 4. CHALLENGES Moving from a centralised newsroom to one that is distributed presents different challenges for different parts of our industry. WORKFLOWS, STRUCTURES & PROCESSES MANAGING DISTRIBUTED TEAMS TECHNOLOGY AND TOOLS AUDIENCE ENGAGEMENT NEWSROOM TRAINING
  • 5. OPPORTUNITIES & SUSTAINABILITY NOW NEXT FUTURE CRITICAL OPERATIONAL INNOVATIONAL
  • 7. WORKFLOW, STRUCTURES AND PROCESSES Distributed newsrooms are not bound by the restrictions a physical newsroom has. People need to be organised in a way that makes most sense for distributed operation but at the same time retains some familiarity.
  • 8. WORKFLOW, STRUCTURES AND PROCESSES DON’T THROW EVERYTHING OUT!
  • 9. WORKFLOW, STRUCTURES AND PROCESSES When working in a distributed way it is essential that people know where to find others. The fewer places there are to look, the less chance your processes will slow down. When everything is managed digitally the “desks” structure should be simplified. SIMPLE & FAMILIAR SUSTAINABLE OPERATIONS CRITICAL OPERATIONAL
  • 10. TRANSITION FROM NEWS DESKS TO NEWS HUBS
  • 11. WORKFLOW, STRUCTURES AND PROCESSES Using a smaller number of operational hubs will mean that staff will have greater visibility of the work that others are doing and how they do it. ADAPTING TO ABSENCES SUSTAINABLE OPERATIONS CRITICAL OPERATIONAL
  • 12. WORKFLOW, STRUCTURES AND PROCESSES Whatever digital workflows you build and/or implement now, you must consider how they can be sustainable in the mid- term and offer a growth opportunity in the long term. Everything should be built to work equally well in both a distributed to non-distributed setting. THINK LONG TERM GROWTH OPPORTUNITY OPERATIONAL INNOVATIONAL
  • 13. WORKFLOW, STRUCTURES AND PROCESSES Assignment Hub Distributed Newsrooms Assignment Editors Web Team Traffic Managers Verification & Fact Checking Team Social Media/ Engagement/ Community Hub Managers Production & Editing Hub Editors Sub Editors Output Editors Standards Editor Video Producers Digital Newsgathering Hub Digital Newsgathering Editor Fact Checking Editor Fact Checkers Social Media Editor Audience Editor Growth Editor Producers Correspondents Reporting Desks Hub “Desk Editors” Business Reporters Metro/Local Reporters Regional Reporters Climate Reporters Health/ Coronavirus Reporters General Assignment & Web Reporters Language Teams Video Team Data Team Visuals Team International Editor
  • 14. WORKFLOW, STRUCTURES AND PROCESSES Assignment Hub Assignment Editors Web Team Traffic Managers Assignment Hub The assignment hub serves the one constant and should serve as your communication hub. Both managers and staff will get their editorial briefings from here. It should also allow you to consolidate the uses of newsgathering technologies to a degree. CRITICAL OPERATIONAL
  • 15. WORKFLOW, STRUCTURES AND PROCESSES Production Hub Production & Editing Hub Editors Sub Editors Output Editors Standards Editor Video Producers The production hub will be your central operations hub for anything the news and journalism that you produce, regardless of the format. CRITICAL OPERATIONAL
  • 16. WORKFLOW, STRUCTURES AND PROCESSES Assignment Hub Distributed Newsrooms Assignment Editors Web Team Traffic Managers Verification & Fact Checking Team Social Media/ Engagement/ Community Hub Managers Production & Editing Hub Editors Sub Editors Output Editors Standards Editor Video Producers Digital Newsgathering Hub Digital Newsgathering Editor Fact Checking Editor Fact Checkers Social Media Editor Audience Editor Growth Editor Producers Correspondents Reporting Desks Hub “Desk Editors” Business Reporters Metro/Local Reporters Regional Reporters Climate Reporters Health/ Coronavirus Reporters General Assignment & Web Reporters Language Teams Video Team Data Team Visuals Team International Editor
  • 17. WORKFLOW, STRUCTURES AND PROCESSES OPPORTUNITIES & SUSTAINABILITY NOW NEXT FUTURE Map out functions and roles for basic operations Iterate processes to improve productivity and flow Create opportunities for innovation, creativity & autonomy
  • 18. WORKFLOW, STRUCTURES AND PROCESSES Whatever technology you currently use in your newsroom for digital communication it is incredibly important to rethink your channels for a semi -or wholly - distributed team. DIGITAL ONLY COMMS SUSTAINABLE OPERATIONS CRITICAL OPERATIONAL
  • 19. WORKFLOW, STRUCTURES AND PROCESSES Some hubs won’t want all of the staff that report into it included in the operational chat and so you need to consider how you will communicate within smaller teams or groups of reporters. SIMPLIFY & ITERATE SUSTAINABLE OPERATIONS OPERATIONAL
  • 20. WORKFLOW, STRUCTURES AND PROCESSES OPPORTUNITIES & SUSTAINABILITY NOW NEXT FUTURE Map out essential communications, replicate essential Add structures, hierarchy and oversight. Consolidate platforms. Iterate, create spaces for creativity.
  • 22. MANAGING DISTRIBUTED TEAMS • There’s no point pretending that a news hub can do the same things in the way they have been done before. • Each newsroom has their own separate deadlines and hitting them should be your goal. • Accept that you and your team’s journey to get to that point will need to adapt. Manage Expectations SUSTAINABLE OPERATIONS
  • 23. MANAGING DISTRIBUTED TEAMS WHAT MEETINGS? Editorial conferences Technical meetings Management meetings Meeting overload Timekeeping Old tech
  • 24. MANAGING DISTRIBUTED TEAMS HEALTHY TEAMS “Home turf” Productivity DowntimeManaging Well WORK CULTURE & MORALE
  • 25. Acknowledging your team’s hard work with a sincere ‘thank you’ might be the most significant thing you can do to lift their morale. BE KIND
  • 26. MANAGING DISTRIBUTED TEAMS Opportunities & Sustainability NOW NEXT FUTURE Focus on staff safety & wellbeing Management/ HR alignment on challenges ahead Foster autonomy and culture of innovation
  • 27. TECHNOLOGY & TOOLS AUDIENCE ENGAGEMENT NEWSROOM TRAINING EDITORIAL
  • 28. FILL IN SURVEY We’ll ask you a series of specific questions related to your set-up, immediate challenges and goals ANALYSIS The Distributed Newsroom Playbook authors and other Fathm consultants will run analysis on your answers IMPACT ASSESSMENT We’ll give you an overview of the areas you need to consider and what should be your priority IMPLEMENTATION PLAN You’ll receive an implementation plan and we will explain how we might be able to help FREE FREE Here to help…for free. fathm.co/distributednewsroom