Have you always wanted to do more UX research but thought it might cost too much, or take too much time? Learn how a few UX ers, Jodi Bollaert and Megan Schwarz, at Team Detroit (advertising) in Michigan, have used several fast & cheap web-based tools & methodologies to glean valuable user insights for digital automotive projects.
Join us for our new webinar series Putting Users in UX.
Throughout the series we discuss research methods for involving your audiences in user experience design and development.
In episode 1, we start with methods for generating ideas and imagining the future of your app, website, or other digital product.
In subsequent episodes, we’ll examine methods for design collaboration and evaluation as well as some of the important mechanics of planning, conducting and analyzing your research.
An overview of how UX Research is conducted in entrepreneurial Lean UX organizations. Principles and practices of Lean/Agile UX teams in high-tech, mostly Silicon Valley, settings.
Presented by Susan Wilhite to startupUCLA, an accelerator for UCLA students, on June 7, 2012 on the campus. Watch the startupUCLA web site for a video of the live presentation.
ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...ResearchOps Meetup Berlin
In our spring edition of ResearchOps Berlin we will likewise talk about growing and maturing.
Our host FlixBus will give us insights into how they started UX in their organization and how they accelerated research in terms of such as their team set-up or research methods. Luky Primadani, Katja Borchert, Carolina Schomer and Pietro Romeo will provide us with use cases and how they see the next steps in becoming more UX mature.
In the last episode of Putting Users in UX, Steven and Terry dove into the mechanics of effective user research.
We began with tips for planning your research, including setting research objectives, choosing the right research methods, and recruiting participants.
Then we got into conducting research: the set-up, facilitating the sessions, and guiding participants appropriately to ensure you’re getting the insights you need.
Finally, we showed you how to capture and analyze your findings so that your research can be easily understood and used by the rest of the project team.
UXPA International 2013 The Note-Taker's Perspective UserWorks
Kristen Davis's and Dick Horst's 2013 UXPA International presentation on The Note-Taker's Perspective During Usability Testing: Recognizing What's Important, What’s Not.
Digital Summit Dallas 2015 Pre-Conf Workshop
Human Centered Design, Design Thinking, Agile, Mobile First, Lean. These tech methodologies have fueled our disruptive revolution. But ecosystem design is hard, and successful campaigns typically cross a wide section of “silos”. As digital marketers and strategists, our careers depend on facilitating and driving the vision to the rest of the team.
The focus of this workshop is on understanding the current consumer and anticipating the consumer of the near future. Specifically, this session focuses on understanding a consumer who is empowered, participatory and discriminating and thinking about how they behave across platforms.
By investigating the shift in the traditional Consumer Decision Journey, we will deconstruct successful integrated campaigns to establish a framework for creating our own.
In this half day session you will:
Understand the Profiles, Triggers, and Motivations of the Connected Shopper.
Identify all relevant touch points in the Customer Decision Journey.
Learn design thinking exercises to enable disruptive thinking.
Leave with a ‘UX design vernacular’ to accurately communicate concerns.
See a LIVE design audit (if we have any volunteers).
Kelly Goto from gotoresearch takes you through the rigorous approach and process applied to Rapid UX Research Cycles to allow insights and mental models to emerge in 6-weeks instead of 6-months.
Join us for our new webinar series Putting Users in UX.
Throughout the series we discuss research methods for involving your audiences in user experience design and development.
In episode 1, we start with methods for generating ideas and imagining the future of your app, website, or other digital product.
In subsequent episodes, we’ll examine methods for design collaboration and evaluation as well as some of the important mechanics of planning, conducting and analyzing your research.
An overview of how UX Research is conducted in entrepreneurial Lean UX organizations. Principles and practices of Lean/Agile UX teams in high-tech, mostly Silicon Valley, settings.
Presented by Susan Wilhite to startupUCLA, an accelerator for UCLA students, on June 7, 2012 on the campus. Watch the startupUCLA web site for a video of the live presentation.
ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in you...ResearchOps Meetup Berlin
In our spring edition of ResearchOps Berlin we will likewise talk about growing and maturing.
Our host FlixBus will give us insights into how they started UX in their organization and how they accelerated research in terms of such as their team set-up or research methods. Luky Primadani, Katja Borchert, Carolina Schomer and Pietro Romeo will provide us with use cases and how they see the next steps in becoming more UX mature.
In the last episode of Putting Users in UX, Steven and Terry dove into the mechanics of effective user research.
We began with tips for planning your research, including setting research objectives, choosing the right research methods, and recruiting participants.
Then we got into conducting research: the set-up, facilitating the sessions, and guiding participants appropriately to ensure you’re getting the insights you need.
Finally, we showed you how to capture and analyze your findings so that your research can be easily understood and used by the rest of the project team.
UXPA International 2013 The Note-Taker's Perspective UserWorks
Kristen Davis's and Dick Horst's 2013 UXPA International presentation on The Note-Taker's Perspective During Usability Testing: Recognizing What's Important, What’s Not.
Digital Summit Dallas 2015 Pre-Conf Workshop
Human Centered Design, Design Thinking, Agile, Mobile First, Lean. These tech methodologies have fueled our disruptive revolution. But ecosystem design is hard, and successful campaigns typically cross a wide section of “silos”. As digital marketers and strategists, our careers depend on facilitating and driving the vision to the rest of the team.
The focus of this workshop is on understanding the current consumer and anticipating the consumer of the near future. Specifically, this session focuses on understanding a consumer who is empowered, participatory and discriminating and thinking about how they behave across platforms.
By investigating the shift in the traditional Consumer Decision Journey, we will deconstruct successful integrated campaigns to establish a framework for creating our own.
In this half day session you will:
Understand the Profiles, Triggers, and Motivations of the Connected Shopper.
Identify all relevant touch points in the Customer Decision Journey.
Learn design thinking exercises to enable disruptive thinking.
Leave with a ‘UX design vernacular’ to accurately communicate concerns.
See a LIVE design audit (if we have any volunteers).
Kelly Goto from gotoresearch takes you through the rigorous approach and process applied to Rapid UX Research Cycles to allow insights and mental models to emerge in 6-weeks instead of 6-months.
Presentation to the STLX conference on 25 September 2017 with Martha Valenta and Tara Nesbitt.
Takeaway: UX Research is still a thing. An important, valuable thing. You should go do some.
UX STRAT Online 2021 Presentation by Jos-Marien Jansen, PhilipsUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Mixed Methods in UX Research in the Fields of Design, Data, and AI"
Jos-Marien Jansen
Philips: Sr. Design Researcher
Choosing the Right Research Methods for Your Project (webinar)Susan Mercer
It’s very easy for User Experience researchers to get stuck in the rut of using your favorite research methods for gathering information and getting user feedback. But, are you really gathering the best information that you can? Or are there other methods that are better suited for your project’s specific needs?
Or, if you’re just starting out – how do you know whether you should conduct interviews, run a survey or a card sort, or something different all together?
Don’t stress – in this webinar, we’ll cover the most popular user research methods and discuss their strengths and weaknesses. Each method shines in different circumstances, and we’ll highlight the factors that will make each successful. We will also present a structured approach to helping you choose the best method or methods for a particular situation.
Beyond the screen - UX research methods for novel technologySwetha Sethu-Jones
A tutorial presentation at UX Cambridge 2015 on user experience research methods for novel technology. For example, wearables, Internet of Things (IoT), smart cities, and more. Includes case studies from others of implementing a UCD approach with research and prototyping when building novel technology concepts.
Putting Personas to Work at IIBA ClevelandCarol Smith
Putting Personas to Work: Getting Personas Adopted Throughout Your Organization.
Presented by Carol Smith at the Cleveland IIBA Chapter meeting on March 12, 2013.
Personas need to be recognized and relied on by the entire team and creating a successful persona program can be a huge challenge. This session covers strategies for making sure that the personas you create become essential to your team.
New to UX? Check out this short presentation to get a basic understanding of what you can do to your website to make sure browsers will convert to buyers.
A brief introduction to User Experience (UX) Research (in English and Bahasa Indonesia). This lecture was delivered on 19th February 2019 at Ciputra University, Surabaya, Indonesia.
Live Conversation: Connecting with customers in real timeUserTesting
Live Conversation customers, Devin Harold from Verizon and Nayaab Lokhandwala from Alaska Airlines, have used human insights to build better products and improve user experiences.
Live Conversation helps you to easily get insights from UserTesting’s diverse panel or your own customers through in-depth interviews. Speak to your target audience by conveniently connecting in real time through interactive, live video conversations.
Easily draw insights, observe non-verbal cues, and ask open-ended questions to understand the ‘why’ behind the what. Get connected with your exact buyer in less than 24 hours and dig into areas of interest using seamless video technology that enables you to share screens and receive live feedback.
Learn how to:
Get user reactions to prototypes, messaging and designs in just hours
Quickly explore user sentiment and attitudes
Understand and perfect the customer journey
UX is way more than most people think. I believe that UX is a mindset that everyone should carry. This is how I approach UX, and think it's beneficial for everyone to know a process that works.
NOTE: This represents a talk I gave to some students embarking on a career in the UX field.
UX in 10 Minutes - Usability Testing - Presented at SEMPOCarol Smith
A 10 minute presentation about user experience and usability testing that was presented at the Digital Marketing Speed Presentations hosted by SEMPO (Search Engine Marketing, in Pittsburgh, PA) MeetUp on August 12, 2014.
Content strategy - How to get it, how to testUX Firm, LLC
Keynote presentation at ConveyUX. Reviews the background of content strategy, what it is, who does it, and why everyone should test the content as part of user experience research.
It seems simple, build a system that allows users to effortlessly reach their goals. So why is it a challenge for teams to stay aligned to user needs throughout the entire design process? Distractions crop up, extra design elements are added along the way, and soon you have a user interface that potentially causes user diversion and is not the streamlined interface you envisioned it would be. In this session, the audience follows the development of an app and discovers five simple steps they can take to build UI that avoids distraction and helps users reach their goals.
• Mapping results from research, recognizing and grouping user needs to recognize importance and hierarchy
• Mapping user needs to specific features
• Building a rough information architecture from features
• Prototyping and testing
• Tips for distraction-free visual design
Presentation to the STLX conference on 25 September 2017 with Martha Valenta and Tara Nesbitt.
Takeaway: UX Research is still a thing. An important, valuable thing. You should go do some.
UX STRAT Online 2021 Presentation by Jos-Marien Jansen, PhilipsUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Mixed Methods in UX Research in the Fields of Design, Data, and AI"
Jos-Marien Jansen
Philips: Sr. Design Researcher
Choosing the Right Research Methods for Your Project (webinar)Susan Mercer
It’s very easy for User Experience researchers to get stuck in the rut of using your favorite research methods for gathering information and getting user feedback. But, are you really gathering the best information that you can? Or are there other methods that are better suited for your project’s specific needs?
Or, if you’re just starting out – how do you know whether you should conduct interviews, run a survey or a card sort, or something different all together?
Don’t stress – in this webinar, we’ll cover the most popular user research methods and discuss their strengths and weaknesses. Each method shines in different circumstances, and we’ll highlight the factors that will make each successful. We will also present a structured approach to helping you choose the best method or methods for a particular situation.
Beyond the screen - UX research methods for novel technologySwetha Sethu-Jones
A tutorial presentation at UX Cambridge 2015 on user experience research methods for novel technology. For example, wearables, Internet of Things (IoT), smart cities, and more. Includes case studies from others of implementing a UCD approach with research and prototyping when building novel technology concepts.
Putting Personas to Work at IIBA ClevelandCarol Smith
Putting Personas to Work: Getting Personas Adopted Throughout Your Organization.
Presented by Carol Smith at the Cleveland IIBA Chapter meeting on March 12, 2013.
Personas need to be recognized and relied on by the entire team and creating a successful persona program can be a huge challenge. This session covers strategies for making sure that the personas you create become essential to your team.
New to UX? Check out this short presentation to get a basic understanding of what you can do to your website to make sure browsers will convert to buyers.
A brief introduction to User Experience (UX) Research (in English and Bahasa Indonesia). This lecture was delivered on 19th February 2019 at Ciputra University, Surabaya, Indonesia.
Live Conversation: Connecting with customers in real timeUserTesting
Live Conversation customers, Devin Harold from Verizon and Nayaab Lokhandwala from Alaska Airlines, have used human insights to build better products and improve user experiences.
Live Conversation helps you to easily get insights from UserTesting’s diverse panel or your own customers through in-depth interviews. Speak to your target audience by conveniently connecting in real time through interactive, live video conversations.
Easily draw insights, observe non-verbal cues, and ask open-ended questions to understand the ‘why’ behind the what. Get connected with your exact buyer in less than 24 hours and dig into areas of interest using seamless video technology that enables you to share screens and receive live feedback.
Learn how to:
Get user reactions to prototypes, messaging and designs in just hours
Quickly explore user sentiment and attitudes
Understand and perfect the customer journey
UX is way more than most people think. I believe that UX is a mindset that everyone should carry. This is how I approach UX, and think it's beneficial for everyone to know a process that works.
NOTE: This represents a talk I gave to some students embarking on a career in the UX field.
UX in 10 Minutes - Usability Testing - Presented at SEMPOCarol Smith
A 10 minute presentation about user experience and usability testing that was presented at the Digital Marketing Speed Presentations hosted by SEMPO (Search Engine Marketing, in Pittsburgh, PA) MeetUp on August 12, 2014.
Content strategy - How to get it, how to testUX Firm, LLC
Keynote presentation at ConveyUX. Reviews the background of content strategy, what it is, who does it, and why everyone should test the content as part of user experience research.
It seems simple, build a system that allows users to effortlessly reach their goals. So why is it a challenge for teams to stay aligned to user needs throughout the entire design process? Distractions crop up, extra design elements are added along the way, and soon you have a user interface that potentially causes user diversion and is not the streamlined interface you envisioned it would be. In this session, the audience follows the development of an app and discovers five simple steps they can take to build UI that avoids distraction and helps users reach their goals.
• Mapping results from research, recognizing and grouping user needs to recognize importance and hierarchy
• Mapping user needs to specific features
• Building a rough information architecture from features
• Prototyping and testing
• Tips for distraction-free visual design
The Ultimate Website Development RoadmapAdina Zaiontz
The 10 Step Guide to Building and Marketing a Sales-Driven Website.
Step 1: Research Competitors
Step 2: Make a List of Functional and Content Requirements.
Step 3: Assemble Team
Step 4: Wireframe
Step 5: Content Creation & Collection, Content Schedule
Step 6: Design
Step 7: Programming
Step 8: Beta
Step 9: Live Launch
Step 10: SEO & Maintenance
Get it right the first time through cheap and easy DIY usability testingDesignHammer
At it’s most basic, usability is about insuring something, such as a website, works well. Without usability testing results, design and functionality decisions are based on opinion. Despite the understood importance, many organizations believe usability testing is too expensive and time consuming to fit their budget and schedule. We will show how usability tests can be performed both quickly and inexpensively using popular DIY usability techniques. We will cover both analog and online tools for user surveys, card sorting, tree testing, first click testing, and user testing. You don’t need a lot of participants either—many valuable tests may be performed with as few as five subjects.
Get it right the first time through cheap and easy DIY usability testingDavid Minton
At it’s most basic, usability is about insuring something, such as a website, works well. Without usability testing results, design and functionality decisions are based on opinion. Despite the understood importance, many organizations believe usability testing is too expensive and time consuming to fit their budget and schedule. We will show how usability tests can be performed both quickly and inexpensively using popular DIY usability techniques. We will cover both analog and online tools for user surveys, card sorting, tree testing, first click testing, and user testing. You don’t need a lot of participants either—many valuable tests may be performed with as few as five subjects.
Slides Ian Multon recently used in his discussion w/ mentees of The Product Mentor.
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…Better Decisions. Better Products. Better Product People.
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
http://TheProductMentor.com
Physical and Online Card Sorts: A Practical Overview and Case StudyBob Thomas
This is a practical case study where I worked with an educational testing and assessment company to help them redesign their information architecture for their corporate intranet, using an open card sort.
So many companies build corporate intranets and then don’t do anything with them, so they just languish and are ignored by employees.
The company clearly saw the benefit of a corporate intranet and wanted to improve the site for its employees. It saw this as a competitive advantage.
It's Better To Have a Permanent Income Than to Be Fascinating: Killer Feature...Ultan O'Broin
Presented at Product Camp Dublin 2018. Presentation on picking the right thing to design, right. The Jobs To Be Done framework trumps UX profiles and personas. Keeping it simple, wire-framing best practices, and Lean Startup methodologies included!
Get It Right the First Time Through Cheap and Easy DIY Usability Testing - Dr...DesignHammer
“If you want a great site, you’ve got to test.” - Steve Krug, Usability Expert
At it’s most basic, usability is about insuring something, such as a website, works well. Without usability testing results, design and functionality decisions are based on opinion. Despite the understood importance, many organizations believe usability testing is too expensive and time consuming to fit their budget and schedule. We will show how usability tests can be performed both quickly and inexpensively using popular DIY usability techniques. We will cover both analog and online tools for user surveys, card sorting, tree testing, first click testing, and user testing. You don’t need a lot of participants either—many valuable tests may be performed with as few as five subjects.
Takeaways:
What is usability testing?
What, when, and who to test?
List of free and/or inexpensive usability tools
How to plan and run your own usability test?
What to do with the data when you are done?
On Monday, November 7, 2016, Smart Chicago Collaborative held the first CUTGroup Collective Community call. The goal of the CUTGroup Collective is to convene organizations and institutions in cities to help others establish new CUTGroups, create a new community, and share and learn from one another. For our first community call, we want to highlight CUTGroup Detroit’s story. Over the last few months, a collaboration across multiple entities invested in Detroit– the City of Detroit, Data Driven Detroit, and Microsoft– recruited for and conducted their first CUTGroup test. On our first call, the team involved will talk about their successes and challenges in building CUTGroup Detroit.
Slides were created by the CUTGroup Detroit team, which includes the City of Detroit, Data Driven Detroit, and Microsoft.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
3. UX Research Tools
AB Tests
Accessify
App Cooker
Ask Your Target Market
Axure
Axureland
Bad Usability Calendar
Balsamiq
BUXmarks
Cacoo
Chalkmark
ClickHeat
ClickTale
Clixpy
Concept Feedback
Crazy Egg
Creately
Deviant Art - Android 2.2
GUIDeviantArt - Web Kit
Interface
Layout Pack
Drawar
Ethnio
Feedback Army
Feng GUI
Five Second Test
Flowella
Fore UI
Get Backboard
Gliffy
Hotgloo
iPlotz
Just in Mind
Just Proto
Kampyle
Keynotopia - Keynote
Wireframe Templates
KISSmetrics
Loop 11
Lovely Charts
Lucid Chart
Lumzy
Mechanical Turk
Mockflow
Mockingbird
Mocksup
Mockup Builder
Morae
Mouse Trace
Napkee
Naview
Nav Flow
Omnigraffle
3
*UXPond.com
4. 4
UX Research Tools (cont’d)
Opengazer
Open Eyes
Open Hallway
Optimal Sort
Paper Browser
Pencil Project
Hibbitts Design -
Wireframe Stencils for
Microsoft Powerpoint
PlainFrame
Power Mockup
Press 9 For More
Options
Protonotes
Protoshare
Readability
Reinvigorate
SessionCam
Silverback
Simple Card Sort
Simple Mouse Tracking
Sketchflow
The Click Test
Tiggr
Total Wireframe
Treejack
Try My UI
UI Sketcher for iPad
Usability Testing Suite
Use it Better
Userfeel
Userfly
Userlytics
Userzoom
User Interface Design
Framework
UX Basis
UX Pin
UX Quotes
UX Pin
Quplo
Visual Attention Service -
3M
Webnographer
Website Grader
Websort
What Users Do
Wireframe Sketcher
Yuseo
*UXPond.com
6. “It Depends”
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What do you want to learn?
Who’s your target audience?
What’s your timing & budget?
What will you be testing?
7. 2007-2008
Lab-based moderated testing in 1-2
markets; travel required
2009
Remote moderated testing with
nationwide market (WebEx)
2010-2012
Remote moderated testing with
nationwide market recruited via
intercept (Ethnio, WorldApp)
UX Research at Team Detroit
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*Partner with third-party research companies
8. Challenges
• There’s 3X as much to test! (Desktop, Mobile & Tablet)
• Project lifecycles often short; traditional UX research takes 4-6 weeks to
plan, execute & report
• Traditional UX research requires a substantial investment
• Perception that UX research may slow a project down
Challenges We Face Today
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Opportunity
Web-based tools enable teams to conduct research at a
radically lower cost, in less time and with fewer
resources.
11. • Observe and hear users as they
experience a site or prototype
• Test desktop, tablet or mobile
experiences
• What you get:
• About 15 min. of video per test
• A written summary of likes,
dislikes & improvement
suggestions
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14. 3. Share and analyze results.
How It Works – 3 Steps
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15. When is Usertesting.com Appropriate?
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• You need findings quickly (e.g., within hours)
• Test can be completed in 15 min.
• Asking the exact same questions in exactly the same way is important
• Your audience can be easily recruited online
• Site or prototype is accessible via URL
• Resources are available for test planning, analysis and reporting
• You have a low budget
19. • Team Detroit’s Mobile Team
wanted to learn more about the
Audi vs. Cadillac mobile website
experience
• What were shoppers’ first
impressions?
• Was one navigation style more
intuitive/efficient than the
other?
• Which experience did they
prefer overall?
• Insights were considered in the
redesign of a Lincoln mobile site
Sample Project: Audi Vs. Cadillac
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21. • Shared videos with team within hours of launching the test
• Developed a UT report template
• Kept it short; focused on actionable findings
• Created video highlights to underscore key themes
• Delivered report in person; some team members had watched videos
• Empowered team to come up with their own solutions (supported by UXA)
Analysis & Reporting
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22. • Watched videos together
• Practiced “active observation”;
(laptops closed; phones off)
• Provided caffeine & chocolate
• Each viewer documented key
insights on sticky notes; one
per note
• Posted stickies on wall;
worked together to sort into
groups
• Labeled each group to identify
key themes
• Brainstormed solutions (later)
Different Project: Team-Based Analysis
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23. • Observe how users naturally browse a site (e.g., first
impressions, where they click, when and where they exit)
• Observe how users complete 1-2 big tasks or 2-3 smaller
tasks (e.g., learn about MKZ, find a different Lincoln
vehicle, locate a dealer)
• Observe users experiencing and comparing two
competitive sites (e.g., Audi vs. Cadillac)
• Test the desktop vs. tablet vs. mobile experiences with
different user groups
• Begin your study with a search engine. How do users
begin looking for information like yours? Do they find it or
do they get side-tracked?
Usertesting.com Research Ideas
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24. • Reinforce where participant should be early in the study
• RISKY “What are your first impressions of this website?”
• BETTER “What are your first impressions of the FiestaMovement.com website?”
• Avoid leading questions
• LEADING “Was that awkward?”
• NON-LEADING “What did you think of that experience?”
• Consider exploratory tasks, then directive
• EXPLORATORY “Find information about a vehicle that interests you. What did
you think of that experience?”
• DIRECTIVE “Now configure a vehicle with your desired options and features.
What did you think of that experience?
Usertesting.com: Constraints/Lessons Learned
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25. • Run a pilot test with one participant before launching the full study
• Check that duration is about 15 min.
• Ensure that your directions and questions are understood
• Participant no good? Swap them out for a new one!
Usertesting.com: Constraints/Lessons Learned
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27. • Find out what users recall about
your design
• FREE with “Karma Points” or
monthly subscription pricing
• Easy set-up
• Upload screenshots
• Enter brief instructions
• Use default questions or
customize
5 Second Test (Usability Hub)
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28. • Does Team Detroit home
page communicate what
we do?
• Asked users, “What is
the purpose of this
page?”
Results:
• About cars in Detroit
• About Detroit
• Don’t know
5 Second Test Example
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30. • Find out where users would click on your site to get information
• Upload screenshot, write up task and specify number of clicks allowed
• Paid accounts allow for multiple tasks
Click Test (Usability Hub)
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31. • Completed user test of prototype
for a Lincoln Mobile project
• Found mixed expectation for
where engine information would
be found – Specs or Options
• Needed justification for whether
further testing was needed
Click Test Example
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32. • Couldn’t use the prototype for proprietary reasons, but labels reflected on
desktop site
• Wrote up task and requested 25 responses
Where would you click to find information about the MKZ engine?
Click Test Example: Methodology
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33. • Users clicked everywhere!
• Closer look on the sub-navigation showed Specs chosen over Options
• Concluded that this test did not confirm an immediate need for additional
testing, but future testing may be useful
Click Test Example: Analysis
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34. • Cannot recruit users that fit target market
• Cannot test in a mobile environment
• Too many options on desktop site and not all were relevant for mobile
• Options should have been limited to those included on prototype
Click Test Example: Constraints/Lessons Learned
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35. • Method for organizing content
on a site or section of site
• Users asked to physically sort
content separated onto note
cards
• Gives insight into what
patterns users see within your
site content
Card Sorting
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36. • Large amount of videos and
photos sorted randomly into
one gallery on Ford Fusion
YouTube page
• Needed content sorted in
intuitive way
• Goal was to increase user
engagement through
increased understanding of
content offering
• No budget and no time
Card Sorting Example
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37. • Cut and paste content onto large index cards
• Asked project manager to find 15 users that fit target within
organization
• Scheduled three 30 minute back-to-back sessions with five users
each
• Wrote script for facilitator to read to each group
• Users asked to group content and then write-up labels once all
cards were grouped
• One facilitator and one note taker
• Great article for reference:
Card Sorting Example: Methodology
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http://boxesandarrows.com/card-sorting-a-definitive-guide/
38. • Recorded results in Excel
spreadsheet template
• Looked for consistencies and
inconsistencies between the
three groups’ results
• Referenced notes to
understand rationale
• Finalized results and shared
with team
Card Sorting Example: Analysis
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40. • Constrained to target users within limited pool
• Informal means of recruiting users may reduce trust of results within project
team
• Using groups over individuals risks the loudest person in the room
influencing the group
• Multiple groups make analysis more difficult due to potential for
inconsistency between groups
Card Sorting Example: Constraints/Lessons Learned
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42. • Qualitative research method for better understanding users
• Consists of one-on-one conversations with users
• Questions centered on:
• Understanding how and why users have or might interact with
your site or similar sites
• Understand experiences that your site supports
• Identify what your users’ needs are and why
• Uncover why or why not your users’ needs are satisfied
User Interviews
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43. • Doing initial concepting for
upcoming project
• Had budget and time for
quantitative research, but not
qualitative
• Quantitative results not back
before work needed to begin
• Needed some directional
information about target users
to get started
User Interviews Example: Really Awesome Project
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44. • Asked project manager to find 5 users that fit target within
organization
• Met with project team to develop a list of learning goals for
interviews
• Wrote up interview questions and sent to team for approval
• Scheduled half hour one-on-one sessions with users
• One facilitator and one note taker
• Entire project team welcome to attend sessions
User Interviews Example: Methodology
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45. • Input interview answers into Excel spreadsheet
• Looked for common themes across interviews individually
• Reported back to the team for feedback and discussion
• Used results to create rough draft experience map
User Interviews Example: Analysis
45 http://www.adaptivepath.com/ideas/the-anatomy-of-an-experience-map
46. • Constrained to target users within limited pool
• Only used interviews to form a hypothesis with the understanding
that additional research is necessary
• Quantitative results will allow us to more confidently finalize results
User Interviews Example: Constraints/Lessons Learned
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48. • Talk to project teams. What are
their burning questions or
concerns?
• Involve them in research planning
and observation
• Acknowledge the constraints of
the tool
• Share results as soon as you get
them
• Document findings & facilitate
next steps
• Be careful what you wish for!
Address Real Problems
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What do you want to learn? Who is your target audience? What’s your timing & budget? What’s the format of the product you’re testing?
Results include videos of participants using the test site and written answers to four customizable follow-up questions.
Or about $5,000 per participant
Or $49 per participant ($39 if you have basic Enterprise Plan which is $12,000 per year for 20 tests per month)
In this next example, you’re going to see a woman interacting with the Audi mobile site. Our mobile team at Team Detroit was interested in learning more about what navigation styles work best. I set up a test for them that compared the Audi site to a another manufacturer’s site You’ll hear this participant thinking out loud as she explore the Audi models page.
More ownership of next stepsMore likely to be feasible (considering resources, timing, expense)
This is the template I used for analyzing the results. I inputted all of the results into the template. I was able to assign identifiers so that similar labels were mapped to the same identifier. This allowed me to easily see where the patterns existed to help me make my final recommendation.