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Innovation in Facilities Management
- 1. Innovation in Facilities Management Innovationsupport services from CSS Consultancy, tailored to the facilities management marketplace
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- 5. A better wayof working?
- 6. There are multiple definitions...
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- 8. Innovation is about peoplecreating value for stakeholders by implementing new ideas
- 9. people value stakeholders ideas
- 10. people value - suppliers - cost - employees - advantage - customers - safety - users - ease - consultants - time - partners - satisfaction stakeholders ideas - suppliers - shareholders - efficiency - employees - community - complimentary - customers - partners - evolutionary - users - industry - revolutionary - consultants - banks
- 11. 12 great reasons whyyou should innovate
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- 24. So. How canwe help?
- 25. We give you COMPETITION MARKET PEOPLE the tools to STAKEHOLDERS STRATEGY identify COST TOOLKITS SKILLS IDEATION innovation, ORGANIZATIONAL READINESS manage it FOCUS RISK IDEA PERFORMANCE and use it to RETURN SELECTION MONITORING optimize your BUSINESS SE R ST AUDITS PROGRESS RA Y M ER U FM contracts CASE TEG CU S T O REPORTING
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- 27. IDEATION ORGANIZATIONAL READINESS IDEA PERFORMANCE SELECTION MONITORING
- 28. The collection ofideas, feedback, problems and The development of challenges as a means to individuals and teams to drive improvements manage and facilitate innovation IDEATION ORGANIZATIONAL READINESS IDEA PERFORMANCE SELECTION MONITORING The frameworks to The creation of metrics and establish if an idea has got reporting formats to potential to be developed monitor innovation progress and success
- 29. Monitoring of the competition to determine Appreciation of market points-of-difference and drivers and influences upon other innovations customer decision making COMPETITION MARKET The alignment of innovations with the strategic aims and objectives of the organization, the STAKEHOLDERS STRATEGY customer and the FM contract The individuals, Efforts to reduce groups and cost and price COST organizations who through alternative influence or are delivery methods or influenced by the FM improvements contract FOCUS IDEATION Areas where improvements are required or where performance needs to be improved
- 30. The understanding ofrisk associated with each innovation and the cost IDEA investment required to overcome that risk SELECTION RISK The perceived rewards from RETURN implementing the innovation; including tangible and intangible gains BUSINESS S E R ST The selection of innovations with the RA Y ER U CASE strategic aims and TEG objectives of the organization, the M The provision of toolkits and CU S T O customer and the frameworks aligned to FM contract governance and ‘stage-gate’ reviews of progress
- 31. PEOPLE The identification of individuals that will contribute to the overall innovation processes; including customers, users, suppliers and specialists who understand the key challenges TOOLKITS SKILLS The provision of toolkits Training and and frameworks tailored development of groups to the strategic drivers and teams to recognize of key parties and the innovations and FM contract progress them through ORGANIZATIONAL an innovation process READINESS
- 32. PERFORMANCE MONITORING Ongoing reviews to determine innovation effectiveness and the benchmarking of key metrics to compare to other contracts where appropriate AUDITS The programme management of an innovation portfolio and PROGRESS the progress monitoring of activities REPORTING Training and development of groups and teams to recognize innovations and progress them through an innovation process
- 33. IDEATION ORGANIZATIONAL READINESS IDEA PERFORMANCE SELECTION MONITORING
- 34. To find outmore drop us a line hello@fminnovation.com
- 35. Thanks for watching www.fminnovation.com hello@fminnovation.com +44 (0) 1698 901025 @FMInnovate facebook.com/cssconsultancy