Facebook Pages for Business
           Basics

                    Harsh, Pragmatic Learning
Facebook Community

Members (in million)      No of users – India #3 after US and Brazil
                          Penetration of Population – 4.83%
  India   Rest of World
                          Penetration of Online Population – 70%



          56, 5%



      899, 95%
Average user is connected to 80 pages, groups
and events

The total no of FB users in India grew by more than 10
million in last 6 months

65% of companies use Facebook as part of their
marketing strategy

Brands are acquiring fans at a rate of 9% per month

1 in 4 of all page views on the Internet are on a
Facebook page
Why Facebook Pages?
Outreach                                 Revenue



Online Presence        Customer Reach      Cost Cutting          Sales



                              Instant                            Competitive
         Viral                                Not Expensive
                             Feedback                             Advantage


                                              Fast Customer      Promotional
         Sticky            Brand Loyalty
                                                 Support            Events


        Risk of              Increased         Recruitment      Integration with
    Unofficial Pages        Engagement             Tool           E-Commerce
Introduction to Facebook Page
1


                        2




    1. About?
    2. Call To Action
1. Thumbnail
2. Connection – Brand Image
3. Distinct Image
1. Notifications
    Analyze the latest activities on your page
                                                     2. Messages
    Engagement                                       Opportunity to connect with
                                                     the followers – under utilized




                                       4. Insights
3. New Fans                            Most Effective Tool
Engage with them
User insights   Interaction insights
Monthly Fan Size Growth




 Growing Organically          Spikes in Fan Growth?
 10%-13% growth               Reason for Spikes?
Average no of Likes or Comments - Engagement Measure

      Most engaging Discussions?

      Unusual Spikes/Drops in this number? Attrition Rate?

      Immediate Decision in Content Strategy


                      Posts around topics
                      that are engaging

                         Posts around topics
                         that are not
Demographics

Target Segment?
Gender, Age and Location?
• Number of retained fans
Page Views   • Page views – Unique page views
             • Daily Active Users Metric


             • Tags – Strong Referral System
Mentions     • Target – Increase no of mentions by fans


             • New Facebook Metric
Tab Views    • Percentage of traffic on individual tabs
             • Useful/Useless Tabs? – Prioritize


             • Where the traffic comes from?
 Referrals   • Target the sites those are bringing most traffic
1. Friends who like the
                                           page




                          2. Mentions


4. Highlighting Content
                                  3. Personalized
                                  Ads for Visitors
Other Suggestions
• Subscribe to our Newsletter at
  www.pragmaticlearning.in
• Follow our LinkedIn Company Page at
  http://www.linkedin.com/company/pragmatic
  -learning
• If on Twitter, follow us on @pragmaticlearn

Facebook pages for business

  • 1.
    Facebook Pages forBusiness Basics Harsh, Pragmatic Learning
  • 2.
    Facebook Community Members (inmillion) No of users – India #3 after US and Brazil Penetration of Population – 4.83% India Rest of World Penetration of Online Population – 70% 56, 5% 899, 95%
  • 3.
    Average user isconnected to 80 pages, groups and events The total no of FB users in India grew by more than 10 million in last 6 months 65% of companies use Facebook as part of their marketing strategy Brands are acquiring fans at a rate of 9% per month 1 in 4 of all page views on the Internet are on a Facebook page
  • 4.
  • 5.
    Outreach Revenue Online Presence Customer Reach Cost Cutting Sales Instant Competitive Viral Not Expensive Feedback Advantage Fast Customer Promotional Sticky Brand Loyalty Support Events Risk of Increased Recruitment Integration with Unofficial Pages Engagement Tool E-Commerce
  • 6.
  • 7.
    1 2 1. About? 2. Call To Action
  • 8.
    1. Thumbnail 2. Connection– Brand Image 3. Distinct Image
  • 9.
    1. Notifications Analyze the latest activities on your page 2. Messages Engagement Opportunity to connect with the followers – under utilized 4. Insights 3. New Fans Most Effective Tool Engage with them
  • 10.
    User insights Interaction insights
  • 11.
    Monthly Fan SizeGrowth  Growing Organically  Spikes in Fan Growth?  10%-13% growth  Reason for Spikes?
  • 12.
    Average no ofLikes or Comments - Engagement Measure Most engaging Discussions? Unusual Spikes/Drops in this number? Attrition Rate? Immediate Decision in Content Strategy Posts around topics that are engaging Posts around topics that are not
  • 13.
  • 14.
    • Number ofretained fans Page Views • Page views – Unique page views • Daily Active Users Metric • Tags – Strong Referral System Mentions • Target – Increase no of mentions by fans • New Facebook Metric Tab Views • Percentage of traffic on individual tabs • Useful/Useless Tabs? – Prioritize • Where the traffic comes from? Referrals • Target the sites those are bringing most traffic
  • 15.
    1. Friends wholike the page 2. Mentions 4. Highlighting Content 3. Personalized Ads for Visitors
  • 16.
    Other Suggestions • Subscribeto our Newsletter at www.pragmaticlearning.in • Follow our LinkedIn Company Page at http://www.linkedin.com/company/pragmatic -learning • If on Twitter, follow us on @pragmaticlearn