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5S & Visual Workshop
1© Profero, Inc. 2015
5S Workplace Organization &
Standardization
FABTECH
Session F81
Wednesday, November 11, 2015
10:30 am – 12:30 pm
© Profero, Inc. 2015
Today’s Session
• Understand how the 5S system will help you correctly apply
the lean techniques through making waste visible and
supporting standardized work requirements and learn the
purpose behind each step and the criteria to evaluate how
well each “S” has been implemented.
• Get a structured format to start using this technique right
away in your organization in order to create a pathway for
lean implementation.
• Be able to start the 5S practices and permeate that
throughout the organization to make it part of your company
culture.
© Profero, Inc. 2015
5S & Visual Workshop
2© Profero, Inc. 2015
© Profero, Inc. 2015
Would you consider these
“Ideal Behaviors”?
Quick Quiz
Based on this picture, do you think this department
can give you the highest quality at the lowest cost and
on time?
A Quick Lean Introduction
Building Blocks of Lean &
8 Wastes
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5S & Visual Workshop
3© Profero, Inc. 2015
Building Blocks of Lean
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Leadership
5SVisual
Standardized Work
Batch Size Reduction Quick Changeover
Pull System & KanbanCellular & FlowTPM
V
S
M
Error-proofing
Teams
Problem Solving
Planning
Kaizen
POUS
Lean Enterprise
Layout
8 Wastes of Lean
“OMIT What U DO”
• Overproduction
• Motion
• Inventory
• Transportation
• Waiting
• Underutilized People
• Defects
• Over-processing
© Profero, Inc. 2015
5S & Visual Workshop
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Definition of Lean
• “A systematic approach to identifying and eliminating
waste (non-value-added activities) through
continuous improvement by flowing the product at
the pull of the customer in pursuit of perfection”
Definition by the MEP Lean Network
• Give the customer what they want, when they want
it and don’t waste anything. Lean definition of Lean
• Elimination of waste. Simplistic definition
© Profero, Inc. 2015
Definition of Value Added
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Waste is any activity that does not add value to
the final product for the customer.
• Value-added is an activity that transforms
or shapes material or information to meet
customer requirements.
• Non-value added is an activity that takes
time, resources or space, but does not add to
the value of the product or service itself.
• Non-value-adding, but necessary –
does not add value to the product or service
but is required (e.g., accounting, governmental
regulations, training, planning, etc.).
5S & Visual Workshop
5© Profero, Inc. 2015
5S
Introduction to 5S
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Sucess
“Behind all workplace successes
and failures are the 5S’s.”
From “5 Pillars of the Visual Workplace: The Sourcebook for 5S
Implementation” by Hiroyuki Hirano
© Profero, Inc. 2015
5S & Visual Workshop
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What is 5S?
• Five words that begin with the letter “S”
• Meaning = workplace organization and
standardization
• 5S is a foundational building block of Lean
• Builds teamwork and discipline
• It’s NOT JUST CLEANING!
© Profero, Inc. 2015
Translation
© Profero, Inc. 2015
Japanese Translation Conversion *Other
Seiri Organization Sort Sorting
Seiton Neatness Set in order
Simplifying
access
Seiso Cleaning Shine Sweeping
Seiketsu Standardization Standardize Standardize
Shitsuke Discipline Sustain Self-discipline
* there are several other conversions
5S & Visual Workshop
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Other Names
• 5S (original)
• 6S = 5S + safety
• 7S = 5S + safety +
security (or spirit)
• Others
• 5S is the most
common term
• Using other terms may
confuse people if they
see or read other
information about 5S
• If done correctly,
safety is automatically
part of 5S
© Profero, Inc. 2015
Garage Story
• 5S is like cleaning out your garage
• Clear everything out, make piles
• Organize the things that
you are going to keep
• Clean top to bottom,
fix or repair as needed
• What happens 6 months later?
© Profero, Inc. 2015
5S & Visual Workshop
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5S Philosophy
• 5S is not just about the
cleaning
• 5S is not just the steps, it is
how you go about your job –
are you a Lean thinker?
• Think about the 5S’s as being
attributes of the type of
person you would want to hire
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5S Explanation
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Sort Set in Order Shine Standardize Sustain
When in
doubt,
move it
out –
Red Tag
technique
A place for
everything
and
everything
in its
place
Clean and
inspect
or
Inspect
through
cleaning
Make up
the rules,
follow and
enforce
them
Part of
daily work
and it
becomes
a habit
5S
5S & Visual Workshop
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Why is 5S Necessary?
• Companies are like living
organisms, they must learn to
adapt and be flexible to survive
and thrive
• Customers, suppliers, people,
processes, materials,
technologies are continually
changing
• Deeply engrained processes,
culture, and customs are not
easily changed
5S is easy,
getting people to
change is hard
© Profero, Inc. 2015
Benefits of 5S
• Teamwork and discipline
• Organized workplace
• Safer work environment
• Reduces stress
• Impresses customers
• Reduces waste
• Better handle on costs
• More pleasant place to work
• Supports other Building Blocks of Lean
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5S & Visual Workshop
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The 5S Numbers Game
Round 1
© Profero, Inc. 2015
Credits
This exercise is based on an exercise from www.superteams.com which was adapted from one created by
Kirt Tassmer of Stanley Fastening Systems.
The original game was developed by RWD Technologies, Ltd.
Instructions – Round 1
• Please wait until you hear the entire
instructions before starting – DO NOT turn
over the page until asked to do so
• Individually, with a pen or pencil locate and
strike out the numbers 1 through 50 in
sequential order (1, 2, 3, 4, 5…)
• You will have 30 seconds to complete this task
5S & Visual Workshop
11© Profero, Inc. 2015
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
51
53
54
56 57
58
59
63
64
65
66 70
71
72
76 77 78 79
84
8587
89
94
95
96
97
100
GO!
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
51
53
54
56 57
58
59
63
64
65
66 70
71
72
76 77 78 79
84
8587
89
94
95
96
97
100
Is this an 8, 88, 4, 84???
Were there any quality issues?
Is this 66 or
99? 89 or 68?
Why is 39
listed
twice?Which one is
the 6 and which
one is the 9?
5S & Visual Workshop
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Report Out – Round 1
• Record your highest number found and a comment
on your Overall Scorecard sheet
• The instructor will ask for your score – the lowest
score is what’s recorded for the entire group
• What was it like trying to do this? How did it feel?
• How can we apply this to everyday life?
5S Event
Roll up your sleeves and get to work!
© Profero, Inc. 2015
5S & Visual Workshop
13© Profero, Inc. 2015
Events vs. Natural Evolution
Events
• Provides the time
• Creates a framework for
learning
• Results fast
• Have to focus heavily on
“Standardize” and “Sustain”
Natural Evolution
• Less resistance
• Requires time to coach
and mentor
• Takes more time
© Profero, Inc. 2015
How to Start an Event?
1. Determine target area
2. Assemble team
3. Set goals and boundaries, get supplies
4. Use a “Train-do” approach
5. Perform a Workplace Scan
© Profero, Inc. 2015
5S & Visual Workshop
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5S & Visual Workshop
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© Profero, Inc. 2015
Sort
“When in doubt,
move it out!”
© Profero, Inc. 2015
5S & Visual Workshop
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Sort
• The first thing to do is to clear
the clutter out of the area
• Perform as a team
• Use the “30 day” rule
• Use the 5S Red Tag technique
• Break the “just in case”
mentality
• Motto “When in doubt,
move it out!”
© Profero, Inc. 2015
Sort
• Clearly distinguish
between:
– What is needed
currently and should
be kept
– What is not needed
and can be removed
© Profero, Inc. 2015
Will be used
Will not be used
May be used
Keep
Red Tag
Discard
5S & Visual Workshop
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© Profero, Inc. 2015
Time Requirements
• How often do you use the
item?
• How often is it needed?
• Determine the difference
between Ready access vs.
remote access items
Usage
• Daily
• Weekly
• Monthly
• Quarterly
• Semi-annually
• Annually
• Seldom
• Never
Red Tag Technique
• Red Tags are visual signal
that something may not
belong in your target area
• Attach Red Tags to items
that don’t belong in the
immediate area
• Move the items to the Red
Tag Holding Area
• Use simple Red Tags
• Have Red Tags easily
available
© Profero, Inc. 2015
5S & Visual Workshop
18© Profero, Inc. 2015
5S Red Tags
Other Tag Issues
• Make sure you have
wire, string or tape to
attach tags to the item
• Make sure everyone on
the team has tags and a
pen
• Some companies use
additional color tags for
maintenance or safety
issues
• Companies that use Red
Tags for quality issues
have to determine
which color tag to use
© Profero, Inc. 2015
5S & Visual Workshop
19© Profero, Inc. 2015
5S Red Tag Area
• The 5S Red Tag Holding Area is a
temporary holding area – meaning
things can’t stay in there forever
• If other people or groups need items,
they are allowed to take things from
the Red Tag Holding Area
• Dispose of items periodically
(rules will be setup during
Standardize)
© Profero, Inc. 2015
© Profero, Inc. 2015
Notes on Red Tagging
• Avoid the “Pack rat” mentality
• Don’t worry about the “One thing”. Focus
on the benefits of clearing things out of the
immediate area.
• Just because an item is tagged, it doesn’t
necessarily mean that it is going to be thrown
away. We will make the decision later if we
need it or not.
5S & Visual Workshop
20© Profero, Inc. 2015
© Profero, Inc. 2015
“Why Sort?” Stories
• Copier toner cartridges
• Computer room
• Forms storage cabinet
© Profero, Inc. 2015
Where to Start Red Tagging for
Office Areas
1. Supplies
• Office Supplies
• Reference
Materials
2. Common areas
3. Files & Storage
4. Equipment
5. Desks
5S & Visual Workshop
21© Profero, Inc. 2015
Benefits of Sort
• Pleasant & efficient place to work
• Storing less inventory
• Tools & equipment won’t clutter your work
area
• Safer place to work
© Profero, Inc. 2015
“When in doubt, move it out!”
5S Numbers Game
Round 2
© Profero, Inc. 2015
5S & Visual Workshop
22© Profero, Inc. 2015
Sort
• To sort through, to sort out
• Guideline: If it is not needed in the next 30 days, Red
Tag it
• “When in doubt, move it out!”
• 5S Red Tag Technique
• Place a Red Tag on the item and move it to the 5S
Red Tag Holding Area
• Items will be dispositioned: keep, throw out, donate,
scrap, shred, recycle, etc.
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
51
53
54
56 57
58
59
63
64
65
66 70
71
72
76 77 78 79
84
8587
89
94
95
96
97
100
Let’s red tag the numbers
we don’t need (51-100)
and the duplicate 39.
5S & Visual Workshop
23© Profero, Inc. 2015
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
51
53
54
56 57
58
59
63
64
65
66 70
71
72
76 77 78 79
84
8587
89
94
95
96
97
100
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
51
53
54
56 57
58
59
63
64
65
66 70
71
72
76 77 78 79
84
8587
89
94
95
96
97
100
Now let’s move them to the
5S Red Tag Holding Area.
5S & Visual Workshop
24© Profero, Inc. 2015
78
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
51
53
54
56 57
58
59
63
64
65
66 70
71
72
76 77 79
84
8587
89
94
95
96
97
100
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
5S & Visual Workshop
25© Profero, Inc. 2015
Instructions – Round 2
• Let’s do the same exercise with the unneeded
items removed from the work area - with a
pen or pencil locate and strike out the
numbers 1 through 50 in sequential order (1,
2, 3, 4, 5…)
• You will have 30 seconds to complete this task
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
GO!
5S & Visual Workshop
26© Profero, Inc. 2015
Report Out – Round 2
• Record your highest number found and a
comment on your Overall Scorecard sheet
• The lowest score is what’s recorded for the
entire group
• What was the exercise like this time?
• What can we learn from this?
Set-in-order
“A place for everything and
everything in its place!”
© Profero, Inc. 2015
5S & Visual Workshop
27© Profero, Inc. 2015
Quick Quiz – What Goes Here?
© Profero, Inc. 2015
Power of Set-in-order
• Now that the area has been cleared of
unnecessary items, it is time to find a
“home” for items that will remain
• This is where fantastic results occur
• Reduces:
– Search time
– Stress
– Inventory and supplies
© Profero, Inc. 2015
5S & Visual Workshop
28© Profero, Inc. 2015
Everyday Examples
• Kitchen
• Parking lots
• Highways
• Shadow Boards
• Broom racks & Shine
Carts
• _______________
• _______________
• _______________
© Profero, Inc. 2015
Set-in-order
• Now that you have used
Sort, decide where the
items that you will keep
belong
• Decide how many and
how to replenish
• Make it visual and
obvious if something is
out of place
© Profero, Inc. 2015
5S & Visual Workshop
29© Profero, Inc. 2015
Decide Where Things Belong
Guidelines
• If it is used often, keep close at
hand (POUS)
• Designated location & label
• Use systems like the “2-label”
system
• Shadows, lines, color-coding
• Make sure it is easy to get &
put away (ergonomic and
safe)
• Get items off the floor & top
shelves
© Profero, Inc. 2015
Other Set-in-order Issues
• Make it easy for everyone to find and use
them – “30 second” rule
• Avoid the pack-rat mentality
• Use “recoil”, getting items back to where
they belong
• Make it obvious when they are not in their
correct place
© Profero, Inc. 2015
5S & Visual Workshop
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© Profero, Inc. 2015
© Profero, Inc. 2015
Are these images closer to Ideal Behaviors?
5S & Visual Workshop
31© Profero, Inc. 2015
© Profero, Inc. 2015
Office Example
Problem
• Items in cabinet were
obsolete, unorganized, took
time to find what you needed
Solution
• Organized the cabinet
• Used Visual controls
Benefits
• Everyone passed the 30-
second test
• Easier to reorder supplies
© Profero, Inc. 2015
Office Example
Problem
• Large, heavy binders were
hard to grab and if another
person was using it you would
have to wait
Solution
• Used smaller binders
• Marked to indicate is any
where missing
Benefits
• Easier to grab and use
5S & Visual Workshop
32© Profero, Inc. 2015
Visual Workplace
Signs, Lines, Labels, and Color-coding
© Profero, Inc. 2015
Visual Management
Helps in
• Employee safety
• Overall efficiency
• Lowering costs
• Correct materials &
flow
• Streamlining operations
• Information sharing
• Teamwork
• No guessing!
• No secrets!
• No surprises!
© Profero, Inc. 2015
5S & Visual Workshop
33© Profero, Inc. 2015
World Class Visual Controls
• Anyone knows what’s going on by looking
around
• You do not have to wait for information to do
your job
• Everyone passes the 30 second test
© Profero, Inc. 2015
Power Level of Visuals
• Extent that it will be obeyed
• The potential risk or loss if it is ignored
• Low, medium, high
© Profero, Inc. 2015
5S & Visual Workshop
34© Profero, Inc. 2015
Visual Device Summary
© Profero, Inc. 2015
Type of Device Power Level Examples
Indicator
(tells only)
Minor Street signs,
department signs
Signal
(gets attention)
Moderate Traffic lights, dept
store chimes
Control
(limits behavior)
Major Parking lot lines,
inventory lines
Guarantee
(mistake-proof)
Maximum Assembly
template, pins
Visual Examples
© Profero, Inc. 2015
Locator
Lines
Band
Cutter
with
Catch
barrel
Safety
Covers
Over
Electrical
Cords
Walkway & Guard rail
5S & Visual Workshop
35© Profero, Inc. 2015
Color Coding Bottles
• Color-coding makes it easy to see from a distance; translucent
bottles make it easy to see the level of liquid inside.
Remember to back-up color-coding with words for those who
are color blind.
© Profero, Inc. 2015
Before After
Self Inspection
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Bad vs. Good Alignment Tool
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Analog vs. Digital Gages
Advantages Disadvantages
Analog
Digital
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Pop Quiz
Q. How is this machine operating?
a. Not sure
b. No way to tell
c. What’s this gauge for?
d. What does the manual say?
© Profero, Inc. 2015
5S & Visual Workshop
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Kanban Board
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Consumables Kanban
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5S & Visual Workshop
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Lines on Floor
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Make it easier to see where items belong (or don’t
belong), diagonal stripe lines mean “No Parking”
Before After
Range Lines on Doors
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Simple dashed lines let people know how far a door
opens to help prevent any injuries and enhance safety.
5S & Visual Workshop
39© Profero, Inc. 2015
Maintenance Ideas
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See-through inspection
screen on machine
Sight glass for
level indication
Labeling Stations
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Use large numbers or letters to identify stations on
equipment.
Before After
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40© Profero, Inc. 2015
Control Panel
© Profero, Inc. 2015
Make it easy to see from a distance, this improves
operation and safety.
Before After
Fluid Level
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Mark the proper level of oil to prevent problems or
breakdowns.
Before After
5S & Visual Workshop
41© Profero, Inc. 2015
Benefits of Visual
• Easy to understand especially for English as a Second
Language (ESL)
• Standards are clear to everyone, better quality,
increased productivity
• Faster recognition of abnormal situations and
corrective actions
• Reduces waste and makes the workspace more
orderly & pleasant to work in
• Impresses customers, potential customers, visitors &
auditors
• Improved communication, motivation, safety and
morale © Profero, Inc. 2015
POUS
Point-of-Use-Storage
© Profero, Inc. 2015
5S & Visual Workshop
42© Profero, Inc. 2015
Carpenter Story
• Does the carpenter walk
back to the toolbox every
time a tool is needed?
• Which waste is this?
• What does the carpenter
do?
© Profero, Inc. 2015
POUS Workplace Zones
• Items used most often
(i.e., daily) should be
kept within reach
• Items used less often
(i.e., weekly) should be
kept close-by
• Items used rarely (i.e.,
monthly) should be
kept in the vicinity
© Profero, Inc. 2015
Daily
Weekly
Monthly
5S & Visual Workshop
43© Profero, Inc. 2015
Location of items
• Use horizontal transfers
and gravity feeds when
possible
• Support heavy objects
• Set items ergonomically
• Must be comfortable
for a days work
© Profero, Inc. 2015
The 5S Numbers Game
Round 3
© Profero, Inc. 2015
5S & Visual Workshop
44© Profero, Inc. 2015
Set-in-Order
• Now that the area has been cleared out of
unnecessary items, it is time to find a “home” for
items that will remain
• Guideline: Any item that you want to keep after the
5S Red Tagging Event needs to have a specific home
• “A place for everything and everything in its place.”
• Organize items to make them convenient to get and
put away
• Use visual controls to help this process (signs, lines,
labels, color-coding)
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
Let’s rearrange the numbers in
order that we will use them.
5S & Visual Workshop
45© Profero, Inc. 2015
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
1
2
3 4 5555 6 7 8 10
11 12
14 15 17
19
22
24 25
27 28
31 32 33
35 37 38
41 42
43
45
46
48
5S & Visual Workshop
46© Profero, Inc. 2015
1
2
3 4 5555 6 7 8 10
11 12
14 15 17
19
22
24 25
27 28
31 32 33
35 37 38
41 42
43
45
46
48
Did you notice that we had to work
around a few things like the
numbers that were already there?
Instructions – Round 3
• Let’s do the same exercise with the numbers
better organized - with a pen or pencil locate
and strike out the numbers 1 through 50 in
sequential order (1, 2, 3, 4, 5…)
• You will have 30 seconds to complete this task
5S & Visual Workshop
47© Profero, Inc. 2015
1
2
3 4 5555 6 7 8 10
11 12
14 15 17
19
22
24 25
27 28
31 32 33
35 37 38
41 42
43
45
46
48
GO!
Report Out – Round 3
• Record your highest number found and a comment
on your Overall Scorecard sheet
• The lowest score is what’s recorded for the entire
group
• What was the exercise like this time?
• What benefits can you see from “Sort” and “Set-in-
Order”?
• Record on Scorecard sheet
5S & Visual Workshop
48© Profero, Inc. 2015
Shine
“To clean and inspect”
© Profero, Inc. 2015
Shine
• Shine = clean +
inspect
• Perform as a team
• Must plan Shine
• Have the necessary
items easily available
• 5S is not just about
cleaning! © Profero, Inc. 2015
5S & Visual Workshop
49© Profero, Inc. 2015
Initial Cleaning & Inspection
• Have to have a plan
• Start at the top and work down
• Clean and inspect major items
first
• Be thorough, restore to “like
new” condition
• Clean floors and aisle ways last
• Everyone has to participate
• Schedule it
• Take it seriously (but have fun)
© Profero, Inc. 2015
Planning Shine
Determine
• Task
• Location
• Who
• When
• Cleaning materials
needed
Task/Area Team
Supplies
Needed
Chip conveyor Bill, Jim
degreaser,
gloves, rags,
scrapper
Top of machine Mario, Paul
scrapper,
degreaser, rags,
ladders, gloves
Front pallet
station
Greg, Steve
allen wrenches,
gloves, rags,
degreaser, chisel,
hammer, vacuum,
scrapper
© Profero, Inc. 2015
5S & Visual Workshop
50© Profero, Inc. 2015
Additional Ideas for Shine
• Try to prevent dirt from
accumulating in the first place or at
least contain it
• Shine is a low cost solution versus
breakdowns
• Plan ahead
• Have the right tools & supplies
ready
• Make sure supplies are easy to find
and put away, have a Shine Cart
© Profero, Inc. 2015
The 5S Numbers Game
Shine
© Profero, Inc. 2015
5S & Visual Workshop
51© Profero, Inc. 2015
Shine
• Now that the area has been cleared out of
unnecessary items, it is time to “shine” the items
that remain
• Guideline: Get items to a “like-new” condition
• “Clean and inspect or inspect through cleaning”
• Everyone participates, make it simple and easy to get
cleaning supplies and schedule it!
• If you find something out that may become an issue,
fix it or have it fixed
1
2
3 4 5555 6 7 8 10
11 12
14 15 17
19
22
24 25
27 28
31 32 33
35 37 38
41 42
43
45
46
48
For Shine we will make sure the
numbers are in good working
order. So let’s clean this mess up!
5S & Visual Workshop
52© Profero, Inc. 2015
1
2 3 4 5555 6 7 8 9 10
11 12
13 14 15 16 17 18 19
21 22
23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 40
41 42 43 44 45 46 47 48 49 50
39
20
Benefits of Shine
• Hands-on inspection of equipment
• Teamwork
• Items are a “like new” condition
• More pleasant place to work
• Impresses customers and auditors
© Profero, Inc. 2015
5S & Visual Workshop
53© Profero, Inc. 2015
Standardize
“Make up the rules,
follow and enforce them”
© Profero, Inc. 2015
Standardize
• Standardize means to set up
the rules for Sort, Set-in-
order and Shine
• Have the 5S teams and Design
Teams set the standards
• Standards must be simple
and easy to follow
• Use One-point Lessons
and audits
© Profero, Inc. 2015
5S & Visual Workshop
54© Profero, Inc. 2015
Standards for Sort
Red Tag Rules
• When to Red Tag
• How to Red Tag
• What goes on the Red Tag
• more…
Rules for the Red Tag Holding
Area
• When to clear out
• How to dispose of items
• more…
© Profero, Inc. 2015
Description: How to fill-out a Red Tag
One-point Lesson
5S Red Tag
Name ______________ Date __________
Item ______________________________
__________________________________
Reason for Tagging __________________
__________________________________
Write in your name
1
Fill-in date tagged
2
Write in the
name or
description
of the item
3
Write in the reason for tagging
(obsolete, needs repair, not
needed, scrap, use unkown, etc.)
4
Attach tag using
wire, tape, string,
or other method
5
Move item to the Red Tag Holding Area6
Standards for Set-in-order
• Which items
• Where
• How many
• Who replenishes
• Return all items…
• What to do when items
are missing
• Visual standards – signs,
lines, labels and color
coding
• more…
© Profero, Inc. 2015
5S & Visual Workshop
55© Profero, Inc. 2015
Standards for Shine
• Clean and Inspect
(C&I) Schedule, Lube
schedule
• Show the task, person
responsible, items
needed, frequency, the
time element and the
desired state
• Where to keep cleaning
supplies, how to
replenish
• more… © Profero, Inc. 2015
Key for Standardize
• Make the rules, then follow and enforce them
• People usually think 5S fails at Sustain, but it typically
fails at enforcing the rules
• Policies drive behaviors
• Make the rules simple and easy to follow
• Use immediate correction
• Lead by example
• Do not allow 5S to take a backseat to production
© Profero, Inc. 2015
5S & Visual Workshop
56© Profero, Inc. 2015
Standardize - Example
• For Morning Start-up
• Visual and simple
• Easy-to-read
• Easy-to-train
• Team creates
• Follow and enforce
© Profero, Inc. 2015
Standardize - Example
• For Inspection Tools
© Profero, Inc. 2015
5S & Visual Workshop
57© Profero, Inc. 2015
The 5S Numbers Game
Standardize
© Profero, Inc. 2015
Standardize
• We need to have standards for the first three S’s:
Sort, Set-in-Order and Shine
• Guideline: Make up the rules for the first three S’s
and then follow and enforce them.
• “Make up the rules and then follow them”
• Don’t forget to consider companywide policies like
color-coding, signage, replenishment, etc
• Make the rules easy to follow
5S & Visual Workshop
58© Profero, Inc. 2015
1
2 3 4 5555 6 7 8 9 10
11 12
13 14 15 16 17 18 19
21 22
23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 40
41 42 43 44 45 46 47 48 49 50
39
20
After looking at all the styles of
font and sizes the team determined
that some of these items can be
standardized.
1 2 3 4 5 6 7 8 9 10
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 40
41 42 43 44 45 46 47 48 49 50
39
1112 13 14 15 16 17 18 19 20
5S & Visual Workshop
59© Profero, Inc. 2015
1 2 3 4 5 6 7 8 9 10
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 40
41 42 43 44 45 46 47 48 49 50
39
1112 13 14 15 16 17 18 19 20Let’s add some more visuals like
color-coding and lines.
1 2 3 4 5 6 7 8 9 10
1112 13 14 15 16 17 18 19
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 40
41 42 43 44 45 46 47 48 49 50
39
20
5S & Visual Workshop
60© Profero, Inc. 2015
Benefits of Standardize
• Everyone knows the rules
• Sets the discipline needed for 5S and other
Lean tools like TPM or Kanban
• Simple and easy to follow
• Standards are visual
• Necessary for “Sustain”
© Profero, Inc. 2015
Sustain
“Make it part of everyday life.”
© Profero, Inc. 2015
5S & Visual Workshop
61© Profero, Inc. 2015
Sustain
• Think of this as
sustaining life (in your
system) – you must
provide sustenance to
keep it going
• Not just “lip service”
• Provide the required
resources (time, people,
budget) to keep it going
© Profero, Inc. 2015
5S Discipline
• Management’s support – without this 5S will never work!
• 5S is not something extra, it’s part of everyday work
• Get everyone involved – teamwork
• Helps set the base for other Lean efforts
• On-going communication – newsletters, communication
boards, short meetings
• Field trips, benchmarking
• Use reward and recognition
© Profero, Inc. 2015
5S & Visual Workshop
62© Profero, Inc. 2015
How to Make 5S a Habit
1. Development of new awareness skills
2. Support from management
3. Ongoing, company wide communication
4. Making 5S standards part of daily work
5. Total employee involvement
© Profero, Inc. 2015
Development of New Awareness Skills
• Training and additional “Booster” training
once or twice per year
• Brainstorm problems and solutions
• Create your own slides or videos
• One point lesson - concise visual
explanation on how to perform a task
• Study groups
• Try field trips & benchmarking
© Profero, Inc. 2015
5S & Visual Workshop
63© Profero, Inc. 2015
Support From Management
• This is crucial to
Sustain the 5S effort
• Provide rewards,
recognition, and
resources (“Golden
Broom Award”)
• Provide space,
equipment and time
© Profero, Inc. 2015
Ongoing, Company Wide
Communication
• 5S Communication
board
• Periodic short, focused
meetings
• 5S Newsletter
• Tours
• Videos
• Posters
© Profero, Inc. 2015
5S & Visual Workshop
64© Profero, Inc. 2015
Making 5S Standards Part of
Daily Work
• Part of everyone’s
job, not something
“extra”
• Examples
– The 5 minutes 5S, at the
end of each shift
– Scheduled, designated
amount of time, everyone
participates
– Weekly 30 minute 5S
Activity
– Post specific targets –
amount of inventory, 30
second test, etc. © Profero, Inc. 2015
Total Employee Involvement
• Learn from each other
• Create a vision for a safe, efficient, quality
oriented, user friendly environment
© Profero, Inc. 2015
5S & Visual Workshop
65© Profero, Inc. 2015
Additional Information for Success
• Everyone has to participate
• Promote participation
• Keep at it, even when it isn’t easy
• Make sure everyone understands what 5S
is and why it’s needed
• Remember, 5S is a low cost solution
• 5S is essential for Lean
© Profero, Inc. 2015
Building Discipline
• Walk the talk everyday
• Lead by example
• Take it seriously
• Use immediate correction
• Enthusiasm
• Safety
• Address WIIFM?
© Profero, Inc. 2015
5S & Visual Workshop
66© Profero, Inc. 2015
Overcoming Resistance to 5S
• It’s just going to get
messy again anyway
• I wasn’t hired to clean,
you can do it, I’m not
going to
• I know where my things
are
• We are clean and neat
already
• We don’t have time to
do 5S
• We already tried it and
it didn’t work
• Don’t bother us with
these little things, we’re
here to work
• We have a cleaning
crew
© Profero, Inc. 2015
Improvements
Use the Benefits Worksheet to document improvements
© Profero, Inc. 2015
• Attitude
• Communication
• Flow
• Orderliness
• Cleanliness
• Organization
• Teamwork
• Quality
• Ease of use
• Employee
involvement
• Safety
• Inventory
• Management support
5S & Visual Workshop
67© Profero, Inc. 2015
The 5S Numbers Game
Round 4
© Profero, Inc. 2015
Instructions – Round 4
• In order to Sustain our gains we must be able
to recognize abnormal conditions
• Let’s do a quick 5S Audit of the area
• Circle any “defects” that you find
• You will have 30 seconds to complete this task
5S & Visual Workshop
68© Profero, Inc. 2015
1 3 4 5 6 7 8
9
10
16
21 22 23
24
25 26 27 28 29 30
31 32 33
34
35 36 37 38 40
41 42 43 44 45 47 48 49 50GO!
1112 13 14 15 17 18 19 20
Report Out – Round 4
How many did you find?
• The “2” is missing
• “9” is upside down
• 11 and 12 are mixed up
• “16” is not completely in it’s home
• 24 and 34 are in the wrong location
• “39” is missing
• 46 is askew
How did you know?
5S & Visual Workshop
69© Profero, Inc. 2015
1 3 4 5 6 7 8
9
10
21 22 23
24
25 26 27 28 29 30
31 32 33
34
35 36 37 38 40
41 42 43 44 45 47 48 49 50
16
1112 13 14 15 17 18 19 20
The 5S Numbers Game
Round 5
© Profero, Inc. 2015
5S & Visual Workshop
70© Profero, Inc. 2015
Sustain
• Now that you have a well organized, clean and
safe work environment, we must keep it that
way
• Guideline: It’s not something extra, it’s part of
everyday work
• “Make 5S part of everyday life.”
• Sustain helps build the discipline we need to
have a great Lean organization
Instructions – Round 5
• Let’s do the same exercise after applying our
5S principles - with a pen or pencil strike out
the numbers 1 through 50 in sequential order
(1, 2, 3, 4, 5…)
• You will have 30 seconds to complete this task
5S & Visual Workshop
71© Profero, Inc. 2015
1 2 3 4 5 6 7 8 9 10
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 40
41 42 43 44 45 46 47 48 49 50
39
GO!
1112 13 14 15 16 17 18 19 20
Report Out – Round 5
• Record your highest number found and a comment
on your Overall Scorecard sheet
• The lowest score is what’s recorded for the entire
group
• What was the exercise like this time?
• What benefits can you see from “Sort” and “Set-in-
Order”?
• How can we apply this to everyday life?
5S & Visual Workshop
72© Profero, Inc. 2015
Before & After State
Before
• Excess materials
• Excessive search time
• Large area
• Cluttered
• Difficult
After
• The correct materials
• Minimal search time
• Smaller area
• Clean, neat & organized
• Easy
1
2
3
4
5555
6
7 8
10
11
12 14
15
17 19
22
24 25
27
28
31
32
33
35
37
38
41
42
43
45
46
48
51
53
54
56 57
58
59
63
64
65
66 70
71
72
76 77 78 79
84
8587
89
94
95
96
97
100
Before
5S & Visual Workshop
73© Profero, Inc. 2015
1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 40
41 42 43 44 45 46 47 48 49 50
39
20After
Benefits of 5S
• What benefits did we
realize by applying 5S to our
simulated workplace?
• Quality
• Cost
• Delivery/Service
• Quantitative
• Qualitative
• _________________
• _________________
• _________________
• _________________
• _________________
• _________________
• _________________
• _________________
5S & Visual Workshop
74© Profero, Inc. 2015
The 5S Numbers Game Wrap-up
• Can we apply this to the real world?
• Share an “Ah-ha” – something you learned,
something that’s new, something that’s
different or something that made an
impression on you
• _____________________________________
_____________________________________
Why 5S?
5S is not just for manufacturing…
© Profero, Inc. 2015
5S & Visual Workshop
75© Profero, Inc. 2015
Lean Manufacturing and
Lean Office
We use Lean tools on the
shop floor to eliminate
waste like: 5S, Poka-
yoke, POUS, QCO, JIT,
Pull/Kanban,
Cellular/Flow, TPM…
We use Lean…????
Blah, blah, blah,
yadda, yadda, yadda.
Doesn’t apply to me.
What’s for lunch?
What was said What was heard
Manufacturing Office
© Profero, Inc. 2015
5S Myths
• 5S is o.k. for manufacturing, but doesn’t make sense
for the office.
• 5S takes too much time.
• There aren’t any benefits for doing 5S in the office.
• 5S means to clean and I wasn’t hired to clean!
• It doesn’t really matter how we store things in the
office.
• I like the way my desk is. I can find everything I need so why
does it matter how I have my things?
© Profero, Inc. 2015
5S & Visual Workshop
76© Profero, Inc. 2015
More Myths
• Doing 5S will take away from me doing my real
work.
• We’re clean and neat already.
• We have a cleaning crew so we don’t need to
do 5S.
• We’re not idiots, we know what we are doing. 5S
will just get in the way of us doing our jobs.
• 5S won’t make our company any better.
• There is no benefit for us to spend time to this 5S
stuff.
© Profero, Inc. 2015
Hidden Waste
• How much time do people
in your office spend looking
for files, supplies, reports,
emails, etc.?
• Even if it is just 5 minutes
here and five minutes there,
that can add up
• How long would you be
willing to wait if someone
put you on hold to look for
some information?
10 minutes
5 minutes
2 minutes
1 minute
Less than 1 minute
© Profero, Inc. 2015
5S & Visual Workshop
77© Profero, Inc. 2015
No Time for 5S
• A study indicated that
people spend an average of
28 minutes per day
searching for items
• What do you think? Do you
spend about that much time
(or more!)?
• So what’s the big deal about
a mere 28 minutes per day?
• If we can reduce that time
by using 5S, we have just
given ourselves the time to
do 5S!
28 minutes in an 8-
hour workday
Impact
Day
6% of your
workday is spent
searching for items
Per Week
(28 minutes x 5 days)
140 minutes = 2
hours and 20
minutes
Per Month
(28 minutes x 20
work days)
560 minutes = 9
hours and 20
minutes
Per Year
(28 minutes x 250
workdays per year)
7,000 minutes =
160 hours and 40
minutes = greater
than 14 days = 2
weeks!
© Profero, Inc. 2015
Information Usability
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0
1year
3years
5years
10years
• The longer information sits
around, the less likely it is
needed
• Current information is
typically more useful than
old information
• Examples: product life
cycles, marketing materials,
records, forms, catalogs
© Profero, Inc. 2015
5S & Visual Workshop
78© Profero, Inc. 2015
5S Dreamland
Fairies and robots
do not come out in
the middle of the
night and do 5S
for you.
Who has to do it?
© Profero, Inc. 2015
5S and Dilbert
© Profero, Inc. 2015
5S & Visual Workshop
79© Profero, Inc. 2015
Management’s Role in 5S
Set-up, Maintain, and Improve
Systems
© Profero, Inc. 2015
Results
Enterprise
Alignment
Continuous Process
Improvement
Cultural Enablers
Principles of Operational Excellence
5S & Visual Workshop
80© Profero, Inc. 2015
Guiding Principles
Create Value for the Customer
Create Constancy of Purpose
Think Systematically
Focus on Process
Embrace Scientific Thinking
Flow & Pull Value
Assure Quality at the Source
Seek Perfection
Lead with Humility
Respect for Every Individual
Measure what Matters
Align Behaviors with Performance
Identify Cause & Effect Relationships
See Reality
Focus on Long-term
Align Systems
Align Strategy
Stabilize Processes
Rely on Data
Standardize Processes
Insist on Direct Observation
Focus on Value Streams
Keep It Simple & Visual
Identify and Eliminate Waste
Integrate Improvement with
Work
Nurture Long-term Relationships
Empower & Involve Everyone
Develop People
Assure a Safe Environment
Supporting Principles
5S & Visual Workshop
81© Profero, Inc. 2015
Shingo Prize Transformation Process
Alignment
Principles
Processes / Systems
Techniques & Practices
How?
Why?
5S & Visual Workshop
82© Profero, Inc. 2015
Management’s Role
• Setup
• Maintain Systems
• Improve
• Coaching and Mentoring
© Profero, Inc. 2015
Conclusion
Wrap-up
Q&A
Evaluations
© Profero, Inc. 2015
5S & Visual Workshop
83© Profero, Inc. 2015
The Trick to 5S – 5S Hour Energy
© Profero, Inc. 2015
Resources
© Profero, Inc. 2015
5 Pillars of the Visual
Workplace
by Hiroyuki Hirano
5S for Operators
by Productivity Press
Development Team
5S Garage DVD
by Old Iron Media
Work That Makes Sense
by Dr. Gwendolyn
Galsworth
5S & Visual Workshop
84© Profero, Inc. 2015
Additional Resources
Group 5S Supply
Vimeo.com/5Ssupply
© Profero, Inc. 2012
Q&A
• Questions
• Comments
• Evaluations
© Profero, Inc. 2015
5S & Visual Workshop
85© Profero, Inc. 2015
Developer
Anthony Manos
Tony Manos is a Catalyst with Profero, Inc., “Leaders
in Lean”, where he provides professional consulting
services to organizations focusing on implementing
Lean Enterprise. Mr. Manos has extensive
knowledge of Lean and quality in a wide range of
work environments. Tony is trained and certified by
the National Institute for Standards and Technology
(NIST) U.S. Department of Commerce in all elements
of Lean manufacturing.
As a member of American Society for Quality’s (ASQ)
faculty, he teaches a two-day course in Lean
Enterprise and a one-day course on Kaizen. Tony is
the past Chair of the Lean Enterprise Forum of ASQ.
He is a senior member of the Society of
Manufacturing Engineers (SME) and a member of
the Association for Manufacturing Excellence (AME).
He is part of the team that developed the Lean
Certification for AME, SME and the Shingo Prize.
Mr. Manos served in the United States Navy nuclear
propulsion program and holds and MBA from the
University of Illinois at Chicago.
Contact information:
Anthony Manos
Catalyst
Profero, Inc
9270 Corsair Road, Suite 18
Frankfort, IL 60423
C 312.718.0078
O: 815.469..5678
F 815.469.5678
E: anthony.manos@proferoinc.com
www.proferoinc.com
© Profero, Inc. 2015
Thank you
© Profero, Inc. 2015

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Fabtech 2015 5S Workplace Organization and Standardization - F81 - A Manos

  • 1. 5S & Visual Workshop 1© Profero, Inc. 2015 5S Workplace Organization & Standardization FABTECH Session F81 Wednesday, November 11, 2015 10:30 am – 12:30 pm © Profero, Inc. 2015 Today’s Session • Understand how the 5S system will help you correctly apply the lean techniques through making waste visible and supporting standardized work requirements and learn the purpose behind each step and the criteria to evaluate how well each “S” has been implemented. • Get a structured format to start using this technique right away in your organization in order to create a pathway for lean implementation. • Be able to start the 5S practices and permeate that throughout the organization to make it part of your company culture. © Profero, Inc. 2015
  • 2. 5S & Visual Workshop 2© Profero, Inc. 2015 © Profero, Inc. 2015 Would you consider these “Ideal Behaviors”? Quick Quiz Based on this picture, do you think this department can give you the highest quality at the lowest cost and on time? A Quick Lean Introduction Building Blocks of Lean & 8 Wastes © Profero, Inc. 2015
  • 3. 5S & Visual Workshop 3© Profero, Inc. 2015 Building Blocks of Lean © Profero, Inc. 2015 Leadership 5SVisual Standardized Work Batch Size Reduction Quick Changeover Pull System & KanbanCellular & FlowTPM V S M Error-proofing Teams Problem Solving Planning Kaizen POUS Lean Enterprise Layout 8 Wastes of Lean “OMIT What U DO” • Overproduction • Motion • Inventory • Transportation • Waiting • Underutilized People • Defects • Over-processing © Profero, Inc. 2015
  • 4. 5S & Visual Workshop 4© Profero, Inc. 2015 Definition of Lean • “A systematic approach to identifying and eliminating waste (non-value-added activities) through continuous improvement by flowing the product at the pull of the customer in pursuit of perfection” Definition by the MEP Lean Network • Give the customer what they want, when they want it and don’t waste anything. Lean definition of Lean • Elimination of waste. Simplistic definition © Profero, Inc. 2015 Definition of Value Added © Profero, Inc. 2015 Waste is any activity that does not add value to the final product for the customer. • Value-added is an activity that transforms or shapes material or information to meet customer requirements. • Non-value added is an activity that takes time, resources or space, but does not add to the value of the product or service itself. • Non-value-adding, but necessary – does not add value to the product or service but is required (e.g., accounting, governmental regulations, training, planning, etc.).
  • 5. 5S & Visual Workshop 5© Profero, Inc. 2015 5S Introduction to 5S © Profero, Inc. 2015 Sucess “Behind all workplace successes and failures are the 5S’s.” From “5 Pillars of the Visual Workplace: The Sourcebook for 5S Implementation” by Hiroyuki Hirano © Profero, Inc. 2015
  • 6. 5S & Visual Workshop 6© Profero, Inc. 2015 What is 5S? • Five words that begin with the letter “S” • Meaning = workplace organization and standardization • 5S is a foundational building block of Lean • Builds teamwork and discipline • It’s NOT JUST CLEANING! © Profero, Inc. 2015 Translation © Profero, Inc. 2015 Japanese Translation Conversion *Other Seiri Organization Sort Sorting Seiton Neatness Set in order Simplifying access Seiso Cleaning Shine Sweeping Seiketsu Standardization Standardize Standardize Shitsuke Discipline Sustain Self-discipline * there are several other conversions
  • 7. 5S & Visual Workshop 7© Profero, Inc. 2015 Other Names • 5S (original) • 6S = 5S + safety • 7S = 5S + safety + security (or spirit) • Others • 5S is the most common term • Using other terms may confuse people if they see or read other information about 5S • If done correctly, safety is automatically part of 5S © Profero, Inc. 2015 Garage Story • 5S is like cleaning out your garage • Clear everything out, make piles • Organize the things that you are going to keep • Clean top to bottom, fix or repair as needed • What happens 6 months later? © Profero, Inc. 2015
  • 8. 5S & Visual Workshop 8© Profero, Inc. 2015 5S Philosophy • 5S is not just about the cleaning • 5S is not just the steps, it is how you go about your job – are you a Lean thinker? • Think about the 5S’s as being attributes of the type of person you would want to hire © Profero, Inc. 2015 5S Explanation © Profero, Inc. 2015 Sort Set in Order Shine Standardize Sustain When in doubt, move it out – Red Tag technique A place for everything and everything in its place Clean and inspect or Inspect through cleaning Make up the rules, follow and enforce them Part of daily work and it becomes a habit 5S
  • 9. 5S & Visual Workshop 9© Profero, Inc. 2015 Why is 5S Necessary? • Companies are like living organisms, they must learn to adapt and be flexible to survive and thrive • Customers, suppliers, people, processes, materials, technologies are continually changing • Deeply engrained processes, culture, and customs are not easily changed 5S is easy, getting people to change is hard © Profero, Inc. 2015 Benefits of 5S • Teamwork and discipline • Organized workplace • Safer work environment • Reduces stress • Impresses customers • Reduces waste • Better handle on costs • More pleasant place to work • Supports other Building Blocks of Lean © Profero, Inc. 2015
  • 10. 5S & Visual Workshop 10© Profero, Inc. 2015 The 5S Numbers Game Round 1 © Profero, Inc. 2015 Credits This exercise is based on an exercise from www.superteams.com which was adapted from one created by Kirt Tassmer of Stanley Fastening Systems. The original game was developed by RWD Technologies, Ltd. Instructions – Round 1 • Please wait until you hear the entire instructions before starting – DO NOT turn over the page until asked to do so • Individually, with a pen or pencil locate and strike out the numbers 1 through 50 in sequential order (1, 2, 3, 4, 5…) • You will have 30 seconds to complete this task
  • 11. 5S & Visual Workshop 11© Profero, Inc. 2015 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 51 53 54 56 57 58 59 63 64 65 66 70 71 72 76 77 78 79 84 8587 89 94 95 96 97 100 GO! 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 51 53 54 56 57 58 59 63 64 65 66 70 71 72 76 77 78 79 84 8587 89 94 95 96 97 100 Is this an 8, 88, 4, 84??? Were there any quality issues? Is this 66 or 99? 89 or 68? Why is 39 listed twice?Which one is the 6 and which one is the 9?
  • 12. 5S & Visual Workshop 12© Profero, Inc. 2015 Report Out – Round 1 • Record your highest number found and a comment on your Overall Scorecard sheet • The instructor will ask for your score – the lowest score is what’s recorded for the entire group • What was it like trying to do this? How did it feel? • How can we apply this to everyday life? 5S Event Roll up your sleeves and get to work! © Profero, Inc. 2015
  • 13. 5S & Visual Workshop 13© Profero, Inc. 2015 Events vs. Natural Evolution Events • Provides the time • Creates a framework for learning • Results fast • Have to focus heavily on “Standardize” and “Sustain” Natural Evolution • Less resistance • Requires time to coach and mentor • Takes more time © Profero, Inc. 2015 How to Start an Event? 1. Determine target area 2. Assemble team 3. Set goals and boundaries, get supplies 4. Use a “Train-do” approach 5. Perform a Workplace Scan © Profero, Inc. 2015
  • 14. 5S & Visual Workshop 14© Profero, Inc. 2015
  • 15. 5S & Visual Workshop 15© Profero, Inc. 2015 © Profero, Inc. 2015 Sort “When in doubt, move it out!” © Profero, Inc. 2015
  • 16. 5S & Visual Workshop 16© Profero, Inc. 2015 Sort • The first thing to do is to clear the clutter out of the area • Perform as a team • Use the “30 day” rule • Use the 5S Red Tag technique • Break the “just in case” mentality • Motto “When in doubt, move it out!” © Profero, Inc. 2015 Sort • Clearly distinguish between: – What is needed currently and should be kept – What is not needed and can be removed © Profero, Inc. 2015 Will be used Will not be used May be used Keep Red Tag Discard
  • 17. 5S & Visual Workshop 17© Profero, Inc. 2015 © Profero, Inc. 2015 Time Requirements • How often do you use the item? • How often is it needed? • Determine the difference between Ready access vs. remote access items Usage • Daily • Weekly • Monthly • Quarterly • Semi-annually • Annually • Seldom • Never Red Tag Technique • Red Tags are visual signal that something may not belong in your target area • Attach Red Tags to items that don’t belong in the immediate area • Move the items to the Red Tag Holding Area • Use simple Red Tags • Have Red Tags easily available © Profero, Inc. 2015
  • 18. 5S & Visual Workshop 18© Profero, Inc. 2015 5S Red Tags Other Tag Issues • Make sure you have wire, string or tape to attach tags to the item • Make sure everyone on the team has tags and a pen • Some companies use additional color tags for maintenance or safety issues • Companies that use Red Tags for quality issues have to determine which color tag to use © Profero, Inc. 2015
  • 19. 5S & Visual Workshop 19© Profero, Inc. 2015 5S Red Tag Area • The 5S Red Tag Holding Area is a temporary holding area – meaning things can’t stay in there forever • If other people or groups need items, they are allowed to take things from the Red Tag Holding Area • Dispose of items periodically (rules will be setup during Standardize) © Profero, Inc. 2015 © Profero, Inc. 2015 Notes on Red Tagging • Avoid the “Pack rat” mentality • Don’t worry about the “One thing”. Focus on the benefits of clearing things out of the immediate area. • Just because an item is tagged, it doesn’t necessarily mean that it is going to be thrown away. We will make the decision later if we need it or not.
  • 20. 5S & Visual Workshop 20© Profero, Inc. 2015 © Profero, Inc. 2015 “Why Sort?” Stories • Copier toner cartridges • Computer room • Forms storage cabinet © Profero, Inc. 2015 Where to Start Red Tagging for Office Areas 1. Supplies • Office Supplies • Reference Materials 2. Common areas 3. Files & Storage 4. Equipment 5. Desks
  • 21. 5S & Visual Workshop 21© Profero, Inc. 2015 Benefits of Sort • Pleasant & efficient place to work • Storing less inventory • Tools & equipment won’t clutter your work area • Safer place to work © Profero, Inc. 2015 “When in doubt, move it out!” 5S Numbers Game Round 2 © Profero, Inc. 2015
  • 22. 5S & Visual Workshop 22© Profero, Inc. 2015 Sort • To sort through, to sort out • Guideline: If it is not needed in the next 30 days, Red Tag it • “When in doubt, move it out!” • 5S Red Tag Technique • Place a Red Tag on the item and move it to the 5S Red Tag Holding Area • Items will be dispositioned: keep, throw out, donate, scrap, shred, recycle, etc. 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 51 53 54 56 57 58 59 63 64 65 66 70 71 72 76 77 78 79 84 8587 89 94 95 96 97 100 Let’s red tag the numbers we don’t need (51-100) and the duplicate 39.
  • 23. 5S & Visual Workshop 23© Profero, Inc. 2015 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 51 53 54 56 57 58 59 63 64 65 66 70 71 72 76 77 78 79 84 8587 89 94 95 96 97 100 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 51 53 54 56 57 58 59 63 64 65 66 70 71 72 76 77 78 79 84 8587 89 94 95 96 97 100 Now let’s move them to the 5S Red Tag Holding Area.
  • 24. 5S & Visual Workshop 24© Profero, Inc. 2015 78 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 51 53 54 56 57 58 59 63 64 65 66 70 71 72 76 77 79 84 8587 89 94 95 96 97 100 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48
  • 25. 5S & Visual Workshop 25© Profero, Inc. 2015 Instructions – Round 2 • Let’s do the same exercise with the unneeded items removed from the work area - with a pen or pencil locate and strike out the numbers 1 through 50 in sequential order (1, 2, 3, 4, 5…) • You will have 30 seconds to complete this task 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 GO!
  • 26. 5S & Visual Workshop 26© Profero, Inc. 2015 Report Out – Round 2 • Record your highest number found and a comment on your Overall Scorecard sheet • The lowest score is what’s recorded for the entire group • What was the exercise like this time? • What can we learn from this? Set-in-order “A place for everything and everything in its place!” © Profero, Inc. 2015
  • 27. 5S & Visual Workshop 27© Profero, Inc. 2015 Quick Quiz – What Goes Here? © Profero, Inc. 2015 Power of Set-in-order • Now that the area has been cleared of unnecessary items, it is time to find a “home” for items that will remain • This is where fantastic results occur • Reduces: – Search time – Stress – Inventory and supplies © Profero, Inc. 2015
  • 28. 5S & Visual Workshop 28© Profero, Inc. 2015 Everyday Examples • Kitchen • Parking lots • Highways • Shadow Boards • Broom racks & Shine Carts • _______________ • _______________ • _______________ © Profero, Inc. 2015 Set-in-order • Now that you have used Sort, decide where the items that you will keep belong • Decide how many and how to replenish • Make it visual and obvious if something is out of place © Profero, Inc. 2015
  • 29. 5S & Visual Workshop 29© Profero, Inc. 2015 Decide Where Things Belong Guidelines • If it is used often, keep close at hand (POUS) • Designated location & label • Use systems like the “2-label” system • Shadows, lines, color-coding • Make sure it is easy to get & put away (ergonomic and safe) • Get items off the floor & top shelves © Profero, Inc. 2015 Other Set-in-order Issues • Make it easy for everyone to find and use them – “30 second” rule • Avoid the pack-rat mentality • Use “recoil”, getting items back to where they belong • Make it obvious when they are not in their correct place © Profero, Inc. 2015
  • 30. 5S & Visual Workshop 30© Profero, Inc. 2015 © Profero, Inc. 2015 © Profero, Inc. 2015 Are these images closer to Ideal Behaviors?
  • 31. 5S & Visual Workshop 31© Profero, Inc. 2015 © Profero, Inc. 2015 Office Example Problem • Items in cabinet were obsolete, unorganized, took time to find what you needed Solution • Organized the cabinet • Used Visual controls Benefits • Everyone passed the 30- second test • Easier to reorder supplies © Profero, Inc. 2015 Office Example Problem • Large, heavy binders were hard to grab and if another person was using it you would have to wait Solution • Used smaller binders • Marked to indicate is any where missing Benefits • Easier to grab and use
  • 32. 5S & Visual Workshop 32© Profero, Inc. 2015 Visual Workplace Signs, Lines, Labels, and Color-coding © Profero, Inc. 2015 Visual Management Helps in • Employee safety • Overall efficiency • Lowering costs • Correct materials & flow • Streamlining operations • Information sharing • Teamwork • No guessing! • No secrets! • No surprises! © Profero, Inc. 2015
  • 33. 5S & Visual Workshop 33© Profero, Inc. 2015 World Class Visual Controls • Anyone knows what’s going on by looking around • You do not have to wait for information to do your job • Everyone passes the 30 second test © Profero, Inc. 2015 Power Level of Visuals • Extent that it will be obeyed • The potential risk or loss if it is ignored • Low, medium, high © Profero, Inc. 2015
  • 34. 5S & Visual Workshop 34© Profero, Inc. 2015 Visual Device Summary © Profero, Inc. 2015 Type of Device Power Level Examples Indicator (tells only) Minor Street signs, department signs Signal (gets attention) Moderate Traffic lights, dept store chimes Control (limits behavior) Major Parking lot lines, inventory lines Guarantee (mistake-proof) Maximum Assembly template, pins Visual Examples © Profero, Inc. 2015 Locator Lines Band Cutter with Catch barrel Safety Covers Over Electrical Cords Walkway & Guard rail
  • 35. 5S & Visual Workshop 35© Profero, Inc. 2015 Color Coding Bottles • Color-coding makes it easy to see from a distance; translucent bottles make it easy to see the level of liquid inside. Remember to back-up color-coding with words for those who are color blind. © Profero, Inc. 2015 Before After Self Inspection © Profero, Inc. 2015 Bad vs. Good Alignment Tool
  • 36. 5S & Visual Workshop 36© Profero, Inc. 2015 Analog vs. Digital Gages Advantages Disadvantages Analog Digital © Profero, Inc. 2015 Pop Quiz Q. How is this machine operating? a. Not sure b. No way to tell c. What’s this gauge for? d. What does the manual say? © Profero, Inc. 2015
  • 37. 5S & Visual Workshop 37© Profero, Inc. 2015 Kanban Board © Profero, Inc. 2015 Consumables Kanban © Profero, Inc. 2015
  • 38. 5S & Visual Workshop 38© Profero, Inc. 2015 Lines on Floor © Profero, Inc. 2015 Make it easier to see where items belong (or don’t belong), diagonal stripe lines mean “No Parking” Before After Range Lines on Doors © Profero, Inc. 2015 Simple dashed lines let people know how far a door opens to help prevent any injuries and enhance safety.
  • 39. 5S & Visual Workshop 39© Profero, Inc. 2015 Maintenance Ideas © Profero, Inc. 2015 See-through inspection screen on machine Sight glass for level indication Labeling Stations © Profero, Inc. 2015 Use large numbers or letters to identify stations on equipment. Before After
  • 40. 5S & Visual Workshop 40© Profero, Inc. 2015 Control Panel © Profero, Inc. 2015 Make it easy to see from a distance, this improves operation and safety. Before After Fluid Level © Profero, Inc. 2015 Mark the proper level of oil to prevent problems or breakdowns. Before After
  • 41. 5S & Visual Workshop 41© Profero, Inc. 2015 Benefits of Visual • Easy to understand especially for English as a Second Language (ESL) • Standards are clear to everyone, better quality, increased productivity • Faster recognition of abnormal situations and corrective actions • Reduces waste and makes the workspace more orderly & pleasant to work in • Impresses customers, potential customers, visitors & auditors • Improved communication, motivation, safety and morale © Profero, Inc. 2015 POUS Point-of-Use-Storage © Profero, Inc. 2015
  • 42. 5S & Visual Workshop 42© Profero, Inc. 2015 Carpenter Story • Does the carpenter walk back to the toolbox every time a tool is needed? • Which waste is this? • What does the carpenter do? © Profero, Inc. 2015 POUS Workplace Zones • Items used most often (i.e., daily) should be kept within reach • Items used less often (i.e., weekly) should be kept close-by • Items used rarely (i.e., monthly) should be kept in the vicinity © Profero, Inc. 2015 Daily Weekly Monthly
  • 43. 5S & Visual Workshop 43© Profero, Inc. 2015 Location of items • Use horizontal transfers and gravity feeds when possible • Support heavy objects • Set items ergonomically • Must be comfortable for a days work © Profero, Inc. 2015 The 5S Numbers Game Round 3 © Profero, Inc. 2015
  • 44. 5S & Visual Workshop 44© Profero, Inc. 2015 Set-in-Order • Now that the area has been cleared out of unnecessary items, it is time to find a “home” for items that will remain • Guideline: Any item that you want to keep after the 5S Red Tagging Event needs to have a specific home • “A place for everything and everything in its place.” • Organize items to make them convenient to get and put away • Use visual controls to help this process (signs, lines, labels, color-coding) 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 Let’s rearrange the numbers in order that we will use them.
  • 45. 5S & Visual Workshop 45© Profero, Inc. 2015 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48
  • 46. 5S & Visual Workshop 46© Profero, Inc. 2015 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 Did you notice that we had to work around a few things like the numbers that were already there? Instructions – Round 3 • Let’s do the same exercise with the numbers better organized - with a pen or pencil locate and strike out the numbers 1 through 50 in sequential order (1, 2, 3, 4, 5…) • You will have 30 seconds to complete this task
  • 47. 5S & Visual Workshop 47© Profero, Inc. 2015 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 GO! Report Out – Round 3 • Record your highest number found and a comment on your Overall Scorecard sheet • The lowest score is what’s recorded for the entire group • What was the exercise like this time? • What benefits can you see from “Sort” and “Set-in- Order”? • Record on Scorecard sheet
  • 48. 5S & Visual Workshop 48© Profero, Inc. 2015 Shine “To clean and inspect” © Profero, Inc. 2015 Shine • Shine = clean + inspect • Perform as a team • Must plan Shine • Have the necessary items easily available • 5S is not just about cleaning! © Profero, Inc. 2015
  • 49. 5S & Visual Workshop 49© Profero, Inc. 2015 Initial Cleaning & Inspection • Have to have a plan • Start at the top and work down • Clean and inspect major items first • Be thorough, restore to “like new” condition • Clean floors and aisle ways last • Everyone has to participate • Schedule it • Take it seriously (but have fun) © Profero, Inc. 2015 Planning Shine Determine • Task • Location • Who • When • Cleaning materials needed Task/Area Team Supplies Needed Chip conveyor Bill, Jim degreaser, gloves, rags, scrapper Top of machine Mario, Paul scrapper, degreaser, rags, ladders, gloves Front pallet station Greg, Steve allen wrenches, gloves, rags, degreaser, chisel, hammer, vacuum, scrapper © Profero, Inc. 2015
  • 50. 5S & Visual Workshop 50© Profero, Inc. 2015 Additional Ideas for Shine • Try to prevent dirt from accumulating in the first place or at least contain it • Shine is a low cost solution versus breakdowns • Plan ahead • Have the right tools & supplies ready • Make sure supplies are easy to find and put away, have a Shine Cart © Profero, Inc. 2015 The 5S Numbers Game Shine © Profero, Inc. 2015
  • 51. 5S & Visual Workshop 51© Profero, Inc. 2015 Shine • Now that the area has been cleared out of unnecessary items, it is time to “shine” the items that remain • Guideline: Get items to a “like-new” condition • “Clean and inspect or inspect through cleaning” • Everyone participates, make it simple and easy to get cleaning supplies and schedule it! • If you find something out that may become an issue, fix it or have it fixed 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 For Shine we will make sure the numbers are in good working order. So let’s clean this mess up!
  • 52. 5S & Visual Workshop 52© Profero, Inc. 2015 1 2 3 4 5555 6 7 8 9 10 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 39 20 Benefits of Shine • Hands-on inspection of equipment • Teamwork • Items are a “like new” condition • More pleasant place to work • Impresses customers and auditors © Profero, Inc. 2015
  • 53. 5S & Visual Workshop 53© Profero, Inc. 2015 Standardize “Make up the rules, follow and enforce them” © Profero, Inc. 2015 Standardize • Standardize means to set up the rules for Sort, Set-in- order and Shine • Have the 5S teams and Design Teams set the standards • Standards must be simple and easy to follow • Use One-point Lessons and audits © Profero, Inc. 2015
  • 54. 5S & Visual Workshop 54© Profero, Inc. 2015 Standards for Sort Red Tag Rules • When to Red Tag • How to Red Tag • What goes on the Red Tag • more… Rules for the Red Tag Holding Area • When to clear out • How to dispose of items • more… © Profero, Inc. 2015 Description: How to fill-out a Red Tag One-point Lesson 5S Red Tag Name ______________ Date __________ Item ______________________________ __________________________________ Reason for Tagging __________________ __________________________________ Write in your name 1 Fill-in date tagged 2 Write in the name or description of the item 3 Write in the reason for tagging (obsolete, needs repair, not needed, scrap, use unkown, etc.) 4 Attach tag using wire, tape, string, or other method 5 Move item to the Red Tag Holding Area6 Standards for Set-in-order • Which items • Where • How many • Who replenishes • Return all items… • What to do when items are missing • Visual standards – signs, lines, labels and color coding • more… © Profero, Inc. 2015
  • 55. 5S & Visual Workshop 55© Profero, Inc. 2015 Standards for Shine • Clean and Inspect (C&I) Schedule, Lube schedule • Show the task, person responsible, items needed, frequency, the time element and the desired state • Where to keep cleaning supplies, how to replenish • more… © Profero, Inc. 2015 Key for Standardize • Make the rules, then follow and enforce them • People usually think 5S fails at Sustain, but it typically fails at enforcing the rules • Policies drive behaviors • Make the rules simple and easy to follow • Use immediate correction • Lead by example • Do not allow 5S to take a backseat to production © Profero, Inc. 2015
  • 56. 5S & Visual Workshop 56© Profero, Inc. 2015 Standardize - Example • For Morning Start-up • Visual and simple • Easy-to-read • Easy-to-train • Team creates • Follow and enforce © Profero, Inc. 2015 Standardize - Example • For Inspection Tools © Profero, Inc. 2015
  • 57. 5S & Visual Workshop 57© Profero, Inc. 2015 The 5S Numbers Game Standardize © Profero, Inc. 2015 Standardize • We need to have standards for the first three S’s: Sort, Set-in-Order and Shine • Guideline: Make up the rules for the first three S’s and then follow and enforce them. • “Make up the rules and then follow them” • Don’t forget to consider companywide policies like color-coding, signage, replenishment, etc • Make the rules easy to follow
  • 58. 5S & Visual Workshop 58© Profero, Inc. 2015 1 2 3 4 5555 6 7 8 9 10 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 39 20 After looking at all the styles of font and sizes the team determined that some of these items can be standardized. 1 2 3 4 5 6 7 8 9 10 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 39 1112 13 14 15 16 17 18 19 20
  • 59. 5S & Visual Workshop 59© Profero, Inc. 2015 1 2 3 4 5 6 7 8 9 10 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 39 1112 13 14 15 16 17 18 19 20Let’s add some more visuals like color-coding and lines. 1 2 3 4 5 6 7 8 9 10 1112 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 39 20
  • 60. 5S & Visual Workshop 60© Profero, Inc. 2015 Benefits of Standardize • Everyone knows the rules • Sets the discipline needed for 5S and other Lean tools like TPM or Kanban • Simple and easy to follow • Standards are visual • Necessary for “Sustain” © Profero, Inc. 2015 Sustain “Make it part of everyday life.” © Profero, Inc. 2015
  • 61. 5S & Visual Workshop 61© Profero, Inc. 2015 Sustain • Think of this as sustaining life (in your system) – you must provide sustenance to keep it going • Not just “lip service” • Provide the required resources (time, people, budget) to keep it going © Profero, Inc. 2015 5S Discipline • Management’s support – without this 5S will never work! • 5S is not something extra, it’s part of everyday work • Get everyone involved – teamwork • Helps set the base for other Lean efforts • On-going communication – newsletters, communication boards, short meetings • Field trips, benchmarking • Use reward and recognition © Profero, Inc. 2015
  • 62. 5S & Visual Workshop 62© Profero, Inc. 2015 How to Make 5S a Habit 1. Development of new awareness skills 2. Support from management 3. Ongoing, company wide communication 4. Making 5S standards part of daily work 5. Total employee involvement © Profero, Inc. 2015 Development of New Awareness Skills • Training and additional “Booster” training once or twice per year • Brainstorm problems and solutions • Create your own slides or videos • One point lesson - concise visual explanation on how to perform a task • Study groups • Try field trips & benchmarking © Profero, Inc. 2015
  • 63. 5S & Visual Workshop 63© Profero, Inc. 2015 Support From Management • This is crucial to Sustain the 5S effort • Provide rewards, recognition, and resources (“Golden Broom Award”) • Provide space, equipment and time © Profero, Inc. 2015 Ongoing, Company Wide Communication • 5S Communication board • Periodic short, focused meetings • 5S Newsletter • Tours • Videos • Posters © Profero, Inc. 2015
  • 64. 5S & Visual Workshop 64© Profero, Inc. 2015 Making 5S Standards Part of Daily Work • Part of everyone’s job, not something “extra” • Examples – The 5 minutes 5S, at the end of each shift – Scheduled, designated amount of time, everyone participates – Weekly 30 minute 5S Activity – Post specific targets – amount of inventory, 30 second test, etc. © Profero, Inc. 2015 Total Employee Involvement • Learn from each other • Create a vision for a safe, efficient, quality oriented, user friendly environment © Profero, Inc. 2015
  • 65. 5S & Visual Workshop 65© Profero, Inc. 2015 Additional Information for Success • Everyone has to participate • Promote participation • Keep at it, even when it isn’t easy • Make sure everyone understands what 5S is and why it’s needed • Remember, 5S is a low cost solution • 5S is essential for Lean © Profero, Inc. 2015 Building Discipline • Walk the talk everyday • Lead by example • Take it seriously • Use immediate correction • Enthusiasm • Safety • Address WIIFM? © Profero, Inc. 2015
  • 66. 5S & Visual Workshop 66© Profero, Inc. 2015 Overcoming Resistance to 5S • It’s just going to get messy again anyway • I wasn’t hired to clean, you can do it, I’m not going to • I know where my things are • We are clean and neat already • We don’t have time to do 5S • We already tried it and it didn’t work • Don’t bother us with these little things, we’re here to work • We have a cleaning crew © Profero, Inc. 2015 Improvements Use the Benefits Worksheet to document improvements © Profero, Inc. 2015 • Attitude • Communication • Flow • Orderliness • Cleanliness • Organization • Teamwork • Quality • Ease of use • Employee involvement • Safety • Inventory • Management support
  • 67. 5S & Visual Workshop 67© Profero, Inc. 2015 The 5S Numbers Game Round 4 © Profero, Inc. 2015 Instructions – Round 4 • In order to Sustain our gains we must be able to recognize abnormal conditions • Let’s do a quick 5S Audit of the area • Circle any “defects” that you find • You will have 30 seconds to complete this task
  • 68. 5S & Visual Workshop 68© Profero, Inc. 2015 1 3 4 5 6 7 8 9 10 16 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 47 48 49 50GO! 1112 13 14 15 17 18 19 20 Report Out – Round 4 How many did you find? • The “2” is missing • “9” is upside down • 11 and 12 are mixed up • “16” is not completely in it’s home • 24 and 34 are in the wrong location • “39” is missing • 46 is askew How did you know?
  • 69. 5S & Visual Workshop 69© Profero, Inc. 2015 1 3 4 5 6 7 8 9 10 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 47 48 49 50 16 1112 13 14 15 17 18 19 20 The 5S Numbers Game Round 5 © Profero, Inc. 2015
  • 70. 5S & Visual Workshop 70© Profero, Inc. 2015 Sustain • Now that you have a well organized, clean and safe work environment, we must keep it that way • Guideline: It’s not something extra, it’s part of everyday work • “Make 5S part of everyday life.” • Sustain helps build the discipline we need to have a great Lean organization Instructions – Round 5 • Let’s do the same exercise after applying our 5S principles - with a pen or pencil strike out the numbers 1 through 50 in sequential order (1, 2, 3, 4, 5…) • You will have 30 seconds to complete this task
  • 71. 5S & Visual Workshop 71© Profero, Inc. 2015 1 2 3 4 5 6 7 8 9 10 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 39 GO! 1112 13 14 15 16 17 18 19 20 Report Out – Round 5 • Record your highest number found and a comment on your Overall Scorecard sheet • The lowest score is what’s recorded for the entire group • What was the exercise like this time? • What benefits can you see from “Sort” and “Set-in- Order”? • How can we apply this to everyday life?
  • 72. 5S & Visual Workshop 72© Profero, Inc. 2015 Before & After State Before • Excess materials • Excessive search time • Large area • Cluttered • Difficult After • The correct materials • Minimal search time • Smaller area • Clean, neat & organized • Easy 1 2 3 4 5555 6 7 8 10 11 12 14 15 17 19 22 24 25 27 28 31 32 33 35 37 38 41 42 43 45 46 48 51 53 54 56 57 58 59 63 64 65 66 70 71 72 76 77 78 79 84 8587 89 94 95 96 97 100 Before
  • 73. 5S & Visual Workshop 73© Profero, Inc. 2015 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 39 20After Benefits of 5S • What benefits did we realize by applying 5S to our simulated workplace? • Quality • Cost • Delivery/Service • Quantitative • Qualitative • _________________ • _________________ • _________________ • _________________ • _________________ • _________________ • _________________ • _________________
  • 74. 5S & Visual Workshop 74© Profero, Inc. 2015 The 5S Numbers Game Wrap-up • Can we apply this to the real world? • Share an “Ah-ha” – something you learned, something that’s new, something that’s different or something that made an impression on you • _____________________________________ _____________________________________ Why 5S? 5S is not just for manufacturing… © Profero, Inc. 2015
  • 75. 5S & Visual Workshop 75© Profero, Inc. 2015 Lean Manufacturing and Lean Office We use Lean tools on the shop floor to eliminate waste like: 5S, Poka- yoke, POUS, QCO, JIT, Pull/Kanban, Cellular/Flow, TPM… We use Lean…???? Blah, blah, blah, yadda, yadda, yadda. Doesn’t apply to me. What’s for lunch? What was said What was heard Manufacturing Office © Profero, Inc. 2015 5S Myths • 5S is o.k. for manufacturing, but doesn’t make sense for the office. • 5S takes too much time. • There aren’t any benefits for doing 5S in the office. • 5S means to clean and I wasn’t hired to clean! • It doesn’t really matter how we store things in the office. • I like the way my desk is. I can find everything I need so why does it matter how I have my things? © Profero, Inc. 2015
  • 76. 5S & Visual Workshop 76© Profero, Inc. 2015 More Myths • Doing 5S will take away from me doing my real work. • We’re clean and neat already. • We have a cleaning crew so we don’t need to do 5S. • We’re not idiots, we know what we are doing. 5S will just get in the way of us doing our jobs. • 5S won’t make our company any better. • There is no benefit for us to spend time to this 5S stuff. © Profero, Inc. 2015 Hidden Waste • How much time do people in your office spend looking for files, supplies, reports, emails, etc.? • Even if it is just 5 minutes here and five minutes there, that can add up • How long would you be willing to wait if someone put you on hold to look for some information? 10 minutes 5 minutes 2 minutes 1 minute Less than 1 minute © Profero, Inc. 2015
  • 77. 5S & Visual Workshop 77© Profero, Inc. 2015 No Time for 5S • A study indicated that people spend an average of 28 minutes per day searching for items • What do you think? Do you spend about that much time (or more!)? • So what’s the big deal about a mere 28 minutes per day? • If we can reduce that time by using 5S, we have just given ourselves the time to do 5S! 28 minutes in an 8- hour workday Impact Day 6% of your workday is spent searching for items Per Week (28 minutes x 5 days) 140 minutes = 2 hours and 20 minutes Per Month (28 minutes x 20 work days) 560 minutes = 9 hours and 20 minutes Per Year (28 minutes x 250 workdays per year) 7,000 minutes = 160 hours and 40 minutes = greater than 14 days = 2 weeks! © Profero, Inc. 2015 Information Usability 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 1year 3years 5years 10years • The longer information sits around, the less likely it is needed • Current information is typically more useful than old information • Examples: product life cycles, marketing materials, records, forms, catalogs © Profero, Inc. 2015
  • 78. 5S & Visual Workshop 78© Profero, Inc. 2015 5S Dreamland Fairies and robots do not come out in the middle of the night and do 5S for you. Who has to do it? © Profero, Inc. 2015 5S and Dilbert © Profero, Inc. 2015
  • 79. 5S & Visual Workshop 79© Profero, Inc. 2015 Management’s Role in 5S Set-up, Maintain, and Improve Systems © Profero, Inc. 2015 Results Enterprise Alignment Continuous Process Improvement Cultural Enablers Principles of Operational Excellence
  • 80. 5S & Visual Workshop 80© Profero, Inc. 2015 Guiding Principles Create Value for the Customer Create Constancy of Purpose Think Systematically Focus on Process Embrace Scientific Thinking Flow & Pull Value Assure Quality at the Source Seek Perfection Lead with Humility Respect for Every Individual Measure what Matters Align Behaviors with Performance Identify Cause & Effect Relationships See Reality Focus on Long-term Align Systems Align Strategy Stabilize Processes Rely on Data Standardize Processes Insist on Direct Observation Focus on Value Streams Keep It Simple & Visual Identify and Eliminate Waste Integrate Improvement with Work Nurture Long-term Relationships Empower & Involve Everyone Develop People Assure a Safe Environment Supporting Principles
  • 81. 5S & Visual Workshop 81© Profero, Inc. 2015 Shingo Prize Transformation Process Alignment Principles Processes / Systems Techniques & Practices How? Why?
  • 82. 5S & Visual Workshop 82© Profero, Inc. 2015 Management’s Role • Setup • Maintain Systems • Improve • Coaching and Mentoring © Profero, Inc. 2015 Conclusion Wrap-up Q&A Evaluations © Profero, Inc. 2015
  • 83. 5S & Visual Workshop 83© Profero, Inc. 2015 The Trick to 5S – 5S Hour Energy © Profero, Inc. 2015 Resources © Profero, Inc. 2015 5 Pillars of the Visual Workplace by Hiroyuki Hirano 5S for Operators by Productivity Press Development Team 5S Garage DVD by Old Iron Media Work That Makes Sense by Dr. Gwendolyn Galsworth
  • 84. 5S & Visual Workshop 84© Profero, Inc. 2015 Additional Resources Group 5S Supply Vimeo.com/5Ssupply © Profero, Inc. 2012 Q&A • Questions • Comments • Evaluations © Profero, Inc. 2015
  • 85. 5S & Visual Workshop 85© Profero, Inc. 2015 Developer Anthony Manos Tony Manos is a Catalyst with Profero, Inc., “Leaders in Lean”, where he provides professional consulting services to organizations focusing on implementing Lean Enterprise. Mr. Manos has extensive knowledge of Lean and quality in a wide range of work environments. Tony is trained and certified by the National Institute for Standards and Technology (NIST) U.S. Department of Commerce in all elements of Lean manufacturing. As a member of American Society for Quality’s (ASQ) faculty, he teaches a two-day course in Lean Enterprise and a one-day course on Kaizen. Tony is the past Chair of the Lean Enterprise Forum of ASQ. He is a senior member of the Society of Manufacturing Engineers (SME) and a member of the Association for Manufacturing Excellence (AME). He is part of the team that developed the Lean Certification for AME, SME and the Shingo Prize. Mr. Manos served in the United States Navy nuclear propulsion program and holds and MBA from the University of Illinois at Chicago. Contact information: Anthony Manos Catalyst Profero, Inc 9270 Corsair Road, Suite 18 Frankfort, IL 60423 C 312.718.0078 O: 815.469..5678 F 815.469.5678 E: anthony.manos@proferoinc.com www.proferoinc.com © Profero, Inc. 2015 Thank you © Profero, Inc. 2015