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CITOOLKIT
5S
Introduction to 5S: A Journey Towards Workplace Excellence
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Definition
• An improvement tool for organizing and maintaining a disciplined and
productive workplace.
• Represents five simple practices that starts with the letter “S”.
5S 2
5S
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Applications
Commonly applied in manufacturing facilities . . .
5S 3
Storage areas
Maintenance
areas
Production lines
Office areas
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Applications
It is now being increasingly applied to a wide variety of industries including:
5S 4
Health care
Construction
Hospitality
Logistics
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Origin
5S 5
Originally developed by Toyota
A Japanese management approach
Part of their Lean Production System
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Lean
• Represents an important component of the Lean thinking model.
• A prerequisite for driving other Lean techniques such as TPM, Flow and
Kaizen.
5S 6
5S
Autonomation
RCA
Safety & Buffer stock
Quick changeover
Continuous flow
Demand Management
Throughput time
Layout management
Process Chart
Kanban
8 wastes Line balancing
Load leveling
Level scheduling
NVA analysis
Process efficiency
Product family
Value Stream Mapping
Simplification
SMED
Spaghetti chart
Single piece flow
Standard work
Takt time analysis
Supermarkets
Waste walk
Kaizen event
Work cell design
Ergonomics Hoshin Karni
Policy deployment
Theory of constraints
Gemba walk
Visual Management
Mistake proofing Time value map
Bottleneck Analysis
5 Whys
Ishikawa Analysis
Flow Process Chart
A3 Thinking
Product Family Matrix
FMEA
QFD
Yamazumi chart Opportunity process map
Kamishibai board
TPM
JIT
FIFO
Lean
Thinking
Lean
Thinking
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Lean
Many companies start their Lean transformation journey with 5S.
5S 7
Exposes some of the most visible examples of waste
One of the easiest Lean techniques
Many experts believe that you need to be successful with 5S, so you don’t struggle
with the other techniques during Lean implementation.
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How 5S works?
5S 8
1
2
3
4
5S will create an environment in
which people are sensitive about
mistakes and abnormalities.
Employees will be able to
distinguish between normal and
abnormal conditions at a glance.
Waste and problems are quickly
identified, and mistakes are
minimized.
As a result, work areas are easier
to be managed and maintained.
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Visual Management
• 5S is often viewed as an element of the broader visual management
system.
• It is sometimes considered as a stand-alone program.
5S 9
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Housekeeping?
Many people think of 5S as just a housekeeping technique.
5S 10
It is not just about keeping the place tidy
5S is not just about the appearance
5S is a structured way to create and maintain an organized, clean, safe, and high-performing
work environment.
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Benefits
5S creates a better, safer and more pleasant working environment.
5S 11
Improves efficiency, safety and quality
Eliminates or reduces waste
Improves productivity
Identifies opportunities for improvement
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Benefits
Helps making waste visible to everyone so it can be eliminated right away.
5S 12
You can't eliminate the waste if you can't even see it
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Benefits
With 5S, you can eliminate or reduce these types of waste . . .
5S 13
Excess inventory
Waiting while
searching to find the
required items
Wasted motion
Having more parts
than required
Inventory
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Benefits
Everybody likes to work in a clean and well-organized environment, making
employees feel better about where they work.
5S 14
Helps in creating ownership of the work area
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Benefits
5S also creates a positive impressions on customers as it is expected that
the standards displayed in the workplace will be reflected in the product
and service delivered.
5S 15
Builds customer
confidence in the
product and
service
Improves the
image of the
business
Improves
profitability and
competitive
advantage
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Benefits
Employee, customer and management satisfaction increases.
5S 16
Positive impressions
Visible waste
Promotes creativity
Improves productivity
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Benefits
5S 17
Reduces wasted time
looking for things which
will increase efficiency
Enhances quality as
accuracy depends on
cleanliness
OTHER BENEFITS
A clean and tidy workplace is also essential for
efficient operations and for the creation of smooth
working
Enhances safety which
depends on care &
organization
Helps implementing
other Lean techniques
Reduces inventory and
increases space
Builds pride in the
workplace and creates
workplace ownership and
motivation
Promotes care of
machines and
equipment
01 02
03 04
05 06 07 08
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Financial Justification
• Cost savings resulted from implementing a 5S program
cannot be captured in most costing systems.
• There will be soft-savings in terms of quality, safety and
moral. However, there will be little or no hard-savings
that can be measured and tracked.
5S 18
citoolkit.com
Financial Justification
One way to justify the value of 5S is by measuring the reduction in waste.
5S 19
The time spent
searching for tools
The time spent
clearing the space to
work
The reduction in
inventory and freed
up space
Damages caused to
the product due to
cluttered work area
Review all these areas to estimate the potential cost impact
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Financial Justification
Ensure these improvements are documented and
backed up by data and analysis as this will build
your case for investment.
5S 20
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5S Phases
The name 5S comes from five Japanese words which begin with S.
5S 21
• Sort (Seiri) – Sorting out unneeded items.
• Set in order (Seiton) – Maintain orderliness.
• Shine or Sweep (Seiso) – Maintain cleanliness.
• Standardize (Seiketsu) - Standardization of the workplace.
• Sustain (Shitsuke) – Making it a habit.
Seiri - Seiton - Seisou - Seiketsu - Shitsuke
S1 S2 S3 S4 S5
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5S Phases
These five words are often translated into English as . .
5S 22
Sort – Set in order – Shine - Standardize - Sustain
S1 S2 S3 S4 S5
Other English translations are possible!
citoolkit.com
How Quick Can You Do Your Job?
• You must link between the numbers from 1 to 10 in
ascending order.
• Record your time once you finish.
• Rule: If you can’t find the number, skip to the next!
5S 23
+ 0 S G
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Z
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Y
7
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!
#
8
T
%
U
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W
&
C
10
5
=
66
33
88
22
55
77
99
23
89
A B
B
citoolkit.com
How Quick Can You Do Your Job?
5S 24
+ 0 S G
*
Z
-
Y
7
E
!
#
8
T
%
U
R
W
&
C
10
5
=
66
33
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22
55
77
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23
89
A B
B
citoolkit.com
How Quick Can You Do Your Job?
5S 25
+ 0 S G
*
Z
-
Y
7
E
!
#
8
T
%
U
R
W
&
C
10
5
=
66
33
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22
55
77
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23
89
A B
B
citoolkit.com
How Quick Can You Do Your Job?
5S 26
+ 0 S G
*
Z
-
Y
7
E
!
#
8
T
%
U
R
W
&
C
10
5
=
66
33
88
22
55
77
99
23
89
A
citoolkit.com
How Quick Can You Do Your Job?
5S 27
0 S G
Z
Y
7
E
8
T
U
R
W
C
10
5
66
33
88
22
55
77
99
23
89
A
citoolkit.com
How Quick Can You Do Your Job?
5S 28
0 S G
Z
Y
7
E
8
T
U
R
W
C
10
5
A
citoolkit.com
How Quick Can You Do Your Job?
5S 29
0 S G
Z
Y
7
E
8
T
U
R
W
C
10
5
A
citoolkit.com
How Quick Can You Do Your Job?
5S 30
0
S
G
Z
Y
7
E
8
T
U R W
C
10
5
A
citoolkit.com
How Quick Can You Do Your Job?
5S 31
Q
6
J
X
0
S
G
V
H
3
O
N
Z
Y
7
L M
E
1
8
T U
9
2
I
R W
C
10
5
P
K
A D
B
citoolkit.com
How Quick Can You Do Your Job?
5S 32
Q
6
J
X
0
S
G
V
H
3
O
N
Z
Y
7
L M
E
1
8
T U
9
2
I
R W
C
10
5
P
K
A D
B
A-H
I-P
Q-X
Y-5
6-10
Now, link the
numbers from 1
to 10 in ascending
order
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5S Phases
5S 33
S1
S2
S3
S4
S5
Sort
Set in order
Shine
Standardize
Sustain
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5S Phases
5S 34
Each of these stages in the
5S methodology is
accompanied by specific
strategies aimed at
achieving the main goals
of workplace organization,
efficiency, and safety.
citoolkit.com
Sort / SEIRI
Refers to the practice of going through all the items in the workplace
and keeping only what is needed.
5S 35
S1
• Items such as parts and tools which
are excess to requirements should be
either stored offsite or discarded.
• The goal is to clear the area from
distractions to concentrate on what
will remain in the workplace.
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Sort / SEIRI
What to sort?
5S 36
S1
Dies, jigs and fixtures
Materials & packaging
Tools and equipment
Measuring instruments
Machine parts
Documents & papers
Magazines & books
Stationery items
Cleaning tools & materials
Clothes & consumables
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Sort / SEIRI
Any item in a workplace may be:
• Used a lot.
• Used less frequent.
• Never be used.
5S 37
S1
Ask yourself, what do I need to do my work? AND how many?
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Sort Strategies
Remove items which are . . .
5S 38
S1
Unusable Obsolete /
aged
Broken /
defected
Occasionally
used
Expired
Redundant
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Sort Strategies
Look . . .
• Inside and at the top of racks and cabinets.
• On shelves and workstations.
• On the floor and in the aisles.
• Inside rest areas, test facilities and the outside area.
• Under covers and in closed areas.
5S 39
S1
Do not allow secret warehousing of parts or tools
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Sort Strategies
Remember to sort out . . .
• Unnecessary documents in files.
• Computer files and emails.
5S 40
S1
Archive or delete files that are no longer needed
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Sort Strategies
Useful Questions . . .
• Do you regularly clear out
unnecessary information?
• Is the directory structure simple?
• Can you find the files easily?
5S 41
S1
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Sort Strategies
Example of items that need to be removed . . .
5S 42
S1
Broken tools,
supplies or
inspection
equipment
Unneeded
items that
accumulate
Defective
and excess
spare parts
Non-working
electrical
tools and
equipment
Unneeded
files,
paperwork
and manuals
Old rags and
other
cleaning
supplies
Outdated
posters, signs
and memos
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Sort Strategies
• Develop criteria for sorting everything.
• Items which are not required in the area should be
stored offsite, sold, scraped, or discarded.
• Define standards for eliminating unnecessary items.
• Define standards for waste disposal.
5S 43
S1
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Sort Strategies – Red Tag Technique
Use the Red Tag Technique.
5S 44
S1
A labeling tool used to highlight what
is necessary in an area
The goal is to determine if anyone
thinks an item is necessary and in
what quantity
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Sort Strategies – Red Tag Technique
1. Set a time-frame to evaluate the items in the
workplace (two weeks for example).
2. Identify a temporary holding area to be used
for this exercise.
3. Go through the area and red tag the
potentially unneeded items.
4. Write instructions on the red tag about what
you want to do with the item (move to the
temporarily holding area, discard, scrap,
archive, sell, keep, etc.).
5S 45
S1
Put red tags on the items for a
limited period during which
their usage is evaluated
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Sort Strategies – Red Tag Technique
5. Evaluate the usage of the red tagged items after
the predefined time-frame.
6. Throw away or scrap obvious rubbish, broken
and obsolete items.
7. Sell or move the items that are obviously not
required or occasionally used to the temporary
holding area.
8. Relocate the rest of the items in terms of their
usage frequency.
5S 46
S1
Not needed?
Red tag it!
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Sort Strategies – Red Tag Technique
After one month or two, question the need of
items at the temporary holding area:
• Return the items if determined necessary.
• Discard, scrap or sell the items if
determined unnecessary.
• Relocate the rest outside the work area.
5S 47
S1
The items that are not pulled from the area should be relocated or get rid of
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Sort Strategies – Red Tag Technique
5S 48
S1
RED TAG
Supporting Information:
_________________________________
_________________________________
Reason for Red Tag:
Occasionally used
Obsolete/ Aged
Unusable
Defected
Expired
Redundant
Other __________________________
Action to Take:
Sell
Scrap
Return back
Discard
Relocate _______________________
Other _________________________
RED TAG
Area found: ___________________
Item name: ___________________
Quantity: _______ Date: ______
Tagged by: ____________________
(MFG.) TAG#: 159392 www.citoolkit.com
Category:
Equipment
Packaging
Tool
Raw material
Instrument
Machine part
Documentation
Stationary
Consumable
Furnishing
Other _________________________
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Sort Strategies
Sort and store by frequency of use . . .
5S 49
S1
Priority Frequency of Use Action
Low
- Once per year or more
- Less than once a year
Discard if not needed or store
away from workplace
Average
- Once per month
- Once per week
Store offline
High - Once per day Locate at the workplace
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Sort Summary
5S 50
S1
Keep only those items that are required TODAY
This will result in a less cluttered workplace & a more effective use of time and space
Remove everything else
Things accumulate
These strategies break the ‘Just In Case’ mentality
When in doubt, use the red tag technique
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Set in Order / SEITON
Refers to the practice of arranging the required items and make it easy for
anyone to locate and access them (without searching for them).
5S 51
S2
Once you have eliminated all the
unneeded items, get back to the left
items and organize them in a way that
makes it easy to find what is needed.
It should be obvious at a glance when an item is not in its designated place.
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Set in Order / SEITON
Think about how you perform your work, and
how adjusting the location of your equipment
and tools could make you more productive
with less ergonomic stress.
5S 52
We want to create an ergonomic environment where there is a place for everything
and everything is in its place.
S2
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Set in Order / SEITON
It defines where and how the items to perform the work should be
arranged.
Ask yourself: Where should I locate this item?
5S 53
Shelves,
racks and
cabinets
On walls and
floors
Drawers and
storage bins
Disks and
workstations
S2
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Set in Order Strategies
• Assign positions for all equipment, tools, parts and materials.
• Everything should have its designated place.
• Store items by frequency of use and
at the point of use.
• Organize the items into the most
logical, ergonomic, and effective
way possible.
5S 54
S2
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Set in Order Strategies
• Organize normal items in modular cabinets, drawers, shelves and racks.
• Organize small items into storage bins, boxes and cans.
• Organize large items in standard well-labeled floor
or outside areas.
5S 55
S2
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Set in Order Strategies
• Eliminate locks and covers as they hide secret
inventory and lost parts and tools.
• Use a tool checklist to ensure all the proper
tools are available.
• Arrange workstations so that each task can
be carried out safely & comfortably.
• Improve ergonomics and consider long-run
and short-run ergonomic issues.
• Improve wiring organization.
5S 56
S2
Change to an open storage system
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Set in Order Strategies
• Place shared tools on shadow boards.
• Use different colored paint or tape to assign
tools for different departments or individuals.
• Use functional carts when conducting
changeovers, maintenance or cleaning.
• Introduce zoning for carts, movable tools, etc.
• Ensure safety equipment is easily accessible.
5S 57
S2
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Set in Order Strategies
• Keep clear standardized labels (barcodes, if
applicable) on work areas, doors, shelves,
boxes, bins, hangars, content lists, etc.
• Use tape or paint to mark and label floors,
isles, storage areas, parking areas, delivery
areas, staking areas, and the locations of
safety equipment.
• Ensure highlighting traffic lanes and
walkways.
• Stack pallets correctly and ensure FIFO is
being followed.
5S 58
S2
Question: Some
painting is often
better done in later
stages, why?
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Set in Order Strategies
• Mark positions of storage areas clearly.
• Use colors and labels to define inventory levels and reorder triggers
(min-max system and two bins system).
5S 59
S2
STORAGE BIN 101
MIN
MAX
STORAGE BIN 102
MIN
MAX
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Set in Order Strategies
• Place frequently used items in the ‘strike zone’.
• Use the three-point identification system (rack-row-column).
5S 60
S2
A B C
B-33
C-21
Sometimes aisles are included in the identification
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Set in Order Strategies
5S 61
S2
Label shelves and books so
that they are easy to identify
& return to their proper place
In offices, label files,
folders , drawers, shelves
and racks
Provide shelves for frequently used
manuals, catalogs and procedures
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Set in Order Strategies
5S 62
S2
15 years
service
New
Starter
Make things easy for this guy
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Set in Order Strategies
5S 63
S2
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Set in Order Summary
5S 64
S2
Make things easy to find for new starters
A place for everything and everything in its place
Make rules on the return of items to the proper places
Everything is needed needs a place
This will increase effectiveness in the workplace
Improves flow and reduces wasted time and motion
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Shine / SEISOU
Aims of creating a clean workplace without rubbish, dirt or dust.
5S 65
If the area is clean and tidy, it would be easier
to spot problems and abnormalities such as:
❑ Repeated contamination.
❑ Oil spills.
❑ Vibration and abnormal sounds.
❑ Air leaks.
❑ Paper clutter.
S3
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Shine / SEISOU
Other benefits:
• Makes the work area safer and more
pleasant to work in.
• Helps in creating ownership of the work
area.
• These issues if left unattended could
lead to equipment failure and loss of
production (or service time).
5S 66
S3
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Shine Strategies
• Eliminate all forms of dirt, contamination and
clutter.
• Thoroughly clean, dust, polish, wash and
sweep frequently and as needed.
• Clean all tools, machines, and equipment (by
the people who use them).
• Clean up spills on floor and walls.
• Deal with the causes rather than symptoms of
dirt, leak and clutter.
• Clean even the places where most people do
not notice.
5S 67
S3
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Shine Strategies
• Make sure floors and isles are empty as possible.
• Divide the workplace into zones and allocate people to take charge of
each zone.
5S 68
S3
10 11 12 13
7
5 6
9
8
1 2 3 4
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Shine Strategies
• Create procedures for continued daily shine tasks.
• Establish a duty schedule and assign responsibilities.
• Ensure showing which tasks must be performed, when, & by whom.
5S 69
S3
Monday Tuesday Wednesday Thursday
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Shine Strategies
5S 70
S3
Ensure cleaning tools
and materials are
easily accessible
Identify the waste
disposal storage area
and regularly clean it
Use cleaning
inspection
checklists
citoolkit.com
Shine Strategies
• Ensure floors and walls in good condition.
• Paint floors, walls, machines and tools.
• Don’t forget computers, furnishings, cabinets, storage bins, workstations
and display boards.
• Everybody is a janitor of own desk, shelves and equipment (even the
CEO).
• Keep rest areas full of flowers, natural light, etc.
5S 71
S3
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Shine Strategies
Use fault identification tags while cleaning to indicate any faults.
5S 72
S3
Remove the tag when the problem is fixed
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Shine Summary
5S 73
S3
No dirty machine can produce clean products
See workspace through customers eyes
Clean to Inspect – Inspect to Detect – Detect to Correct – Correct to Perfect
Eliminate ALL spots. Create a spotless workplace
Cleaning should be a part of the daily routine and should not be postponed to some future time
Make the work area a safe and a better working place to improves morale and productivity
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Standardize / SEIKETSU
• Keeping the workplace clean and tidy is a real
challenge and can only be achieved if standards are
established and adhered to.
• Standardize refers to setting up standards to keep
the workplace clean and organized.
• As you learn more, update and modify your standards
to make the 5S practices simpler and easier.
5S 74
S4
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Standardize Strategies
• Establish procedures and schedules to ensure
the consistency of implementing the first three
‘S’ practices.
• Ensure everyone knows their responsibilities of
performing the sorting, organizing and cleaning.
• Ensure everything is done by everyone in a
similar manner.
• Make 5S part of the daily routine.
• Establish basic standards to be followed
including color coding, signs, labels design, etc.
5S 75
S4
citoolkit.com
Standardize Strategies
• Use photos and short instructions to help keep everything as it should
be and remind people of the standards.
• Post standard guidelines, area maps and "after" photos in visible places.
• Use easily understandable words and phrases.
• Introduce creative visual management practices to promote consistency
and create process stability.
5S 76
S4
citoolkit.com
Standardize Strategies
• To ensure standards are being met, review the status of the work area
regularly using 5S audit checklists.
• Use machine cleaning/lubrication check sheets.
5S 77
S4
5S Audit Board
Machine Items to clean
1.
2.
3.
Items to lubricate
1.
2.
3.
citoolkit.com
Standardize Strategies
5S audit checklist examples.
5S 78
S4
Manufacturing Offices
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Standardize Summary
5S 79
S4
Standardization is doing the right things right all the time
Visual management is an important aspect to facilitate easy understanding of these standards
Everything should be done by everyone in a similar manner
Where there are no standards there can be no improvement
To be effective, 5S must become part of the daily routine
Each time a standard is improved, it becomes the basis for future improvements
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Sustain / SHITSUKE
Sustain refers to maintaining what have
been accomplished over the long term.
It is the disciplined application the first
four practices for the 5S program to be
successful.
Once the first four phases have been
implemented, you must now focus on
sustaining what has been
accomplished.
5S 80
S5
Sustain
Standardize
Shine
Set in order
Sort
Continuous
improvement
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Sustain / SHITSUKE
It is by far the most difficult part to implement.
Very often we overlook the need to sustain
improvements.
Many companies have found themselves with
cluttered and dirty areas after their attempt to
implement 5S.
5S 81
S5
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Sustain / SHITSUKE
5S tends to fail when:
• There is a lack of organizational readiness.
• There is a lack of ownership from the top.
• Leadership does not place continuous focus on it.
5S 82
S5
Leadership must buy in and establish a
culture where 5S excellence is expected and
nothing less is tolerated.
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Sustain / SHITSUKE
Do not allow a gradual decline back to the old ways of operating.
The focus should be on the following . . .
5S 83
S5
PEOPLE
PROCESSES
SYSTEMS
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Sustain / SHITSUKE
Sustaining is the effective interaction of the People, Processes and Systems.
5S 84
S5
PEOPLE
PROCESSES
SYSTEMS
Training
Monitoring
Accountability
5S Strategies
Measurements
P&P
Ownership
Communication
Award
PDCA
Proper planning, training, monitoring and a formal system of accountability must
exist for the program to ensure its successful continuation
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Sustain Strategies - People
• Ensure everyone in the company knows the
benefit of implementing the 5S program.
• Demonstrate the value to employees in what
they do and how it impacts them in a positive
way.
• Ensure everyone is involved and held
accountable.
• Train everyone on the 5S principles.
• Make 5S part of the new employee induction
process.
5S 85
S5
citoolkit.com
Sustain Strategies - People
Ensure everybody is participating in the 5S program.
5S 86
Management
• Drive and support
• Provide resources
• Monitor progress
• Lead by example
Supervisors
• Lead projects
Facilitate
• Maintain rules
• 5S daily routines
Operators
• Learn
• Suggest ideas
• Help co-workers
• 5S daily routines
S5
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Sustain Strategies – Processes
• Ensure all areas are covered by
the 5S program.
• Improve the work structure to
support the new practices.
• Enforce the standards through
policies and procedures.
• Make it part of health and safety.
• Make it part of daily Gemba
meetings and Kaizen events.
5S 87
S5
citoolkit.com
Sustain Strategies – Systems
• Use 5S posters and signs to remind of the benefits.
• Audit the effectiveness of the 5S program.
• Monitor results through appropriate metrics and analysis.
• Communicate audit and performance results to all employees.
• Reward and recognize the efforts and accomplishments.
5S 88
S5
citoolkit.com
Sustain Summary
5S 89
Keep the process going through ongoing training and communication
Lead by example
Practice and repeat until it becomes a culture
Just telling someone to do it does not work
Make it a way of life
Review and monitor what have been accomplished
S5
citoolkit.com
Steps for Implementing 5S in an Area
The best approach is to start with a pilot area and use it as a model for the
rest of the areas. Keeping it small and simple is better than starting big and
having too many issues to deal with at the same time.
5S 90
Start with
whatever is the
simplest
Find a problem
for which 5S
plays a key role
in its solution
OR
citoolkit.com
Steps for Implementing 5S in an Area
5S 91
Establish a 5S team and appoint a team leader
• Ensure the team understands the goals of implementing the 5S program.
• Provide initial 5S training to the team.
citoolkit.com
Steps for Implementing 5S in an Area
5S 92
Photos Improvement Ideas
1.
2.
3.
4.
5.
6.
7.
Observe the area and evaluate the current situation
• Collect data and take the ‘BEFORE’ photos.
• Brainstorm with the team to identify opportunities for improvement.
citoolkit.com
Steps for Implementing 5S in an Area
5S 93
What Who When
1.
2.
3.
4.
5.
Resources $
Establish an improvement plan that details the activities, responsibilities and timeframe
• Include in the plan the required resources and any financial requirements.
citoolkit.com
Steps for Implementing 5S in an Area
5S 94
S1 S2 S3 S4
Implement the plan to improve the area. Spend proper time on each ‘S’ to implement
the strategies
citoolkit.com
Steps for Implementing 5S in an Area
5S 95
BEFORE AFTER
‘BEFORE’ and ‘AFTER’ photos
allows everybody to see at a
glance if the present
situation meets the
standard.
Audit the area and take the ‘AFTER’ photos to showcase the improvements
citoolkit.com
Steps for Implementing 5S in an Area
5S 96
Publish the outcomes on the 5S notice boards
• Reward and recognize the efforts.
• Develop and implement a control plan to sustain the
improvement in that pilot area.
• Report the outcomes to the management team. This is
going to be a justification why you should carry on with
the program.
citoolkit.com
Implementing a Full Scale 5S Program
Once you have succeeded in the pilot area, you can now start
implementing the 5S program in full scale.
5S 97
P
D
A
C
7
5 6
9
8
1 2 3 4
• Divide the workplace into zones and allocate people to take charge of each zone.
• Make layout of each zone (mark zones).
citoolkit.com
Implementing a Full Scale 5S Program - Select the Areas
Start by selecting the areas where you need to implement improvements
using 5S.
5S 98
P
D
A
C
Production Lines
Quality Lab
Offices
Storage Area
citoolkit.com
Implementing a Full Scale 5S Program - Select the Areas
Example
5S 99
P
D
A
C
citoolkit.com
Implementing a Full Scale 5S Program - Select the Areas
5S 100
Area # Area Name 5S needed? 5S Leader
6 Workshop Yes Zekaria
3 Tooling room Yes Sami
5 Spare parts store Yes Emir
2 Quality labs Yes Peter
8 Cafeteria No Ahmad
22 Warehouse Yes Adam
5 Mezzanine Yes Sara
23 Auto shop Yes Kerem
33 Shipping office Yes Jamal
An example of 5S areas and the responsible people
P
D
A
C
citoolkit.com
Implementing a Full Scale 5S Program
• Create an integrated plan to progress area by area.
• Begins at the company level (include controls for sustain).
• Then have an improvement plan per area.
5S 101
P
D
A
C
citoolkit.com
Implementing a Full Scale 5S Program
You then need to start with the pilot area and use it as a model for
the rest of the areas (as discussed previously).
5S 102
10
Identify an
area
20
Establish the
team
30
Provide
training
40
Observe the
area
80
Audit the
area
70
Implement
the plan
60
Create an
action plan
50
Brainstorm to
produce ideas
P
D
A
C
citoolkit.com
Implementing a Full Scale 5S Program
• The progress and effectiveness of the program
should be evaluated regularly.
• This can be achieved using the 5S audit checklist.
5S 103
Managers and supervisors should participate in these reviews
P
D
A
C
citoolkit.com
Implementing a Full Scale 5S Program
5S
P
D
A
C
5S Audit Report Example
104
Work Area: Workshop
Checklist item week 1 week 2 week 3 week 4 week 5 week 6 week 7 week 8 week 9
No unneeded items X X
Waste management
Items in place X X
Files in place X
Cleanness X X
Lighting X
Ventilation X
Cleaning tools X X X
Pest control
SOPs followed X X
Display boards X X X
64% 73% 64% 73% 82% 91%
citoolkit.com
Implementing a Full Scale 5S Program
Radar charts can be used to track the 5S progress (and compare).
5S 105
P
D
A
C
Sort
Sort in order
Shine
Standardize
Sustain
5
4
3
2
1
Workshop Tooling room
Sort
Sort in order
Shine
Standardize
Sustain
5
4
3
2
1
An overall score for each section can be calculated
citoolkit.com
Implementing a Full Scale 5S Program
Establish information boards to include the audit results.
5S 106
64%
73%
64%
73%
82%
91%
Area board
Weeks 1 2 3 4 5 6 7 8 9
64% 73% 64% 73% 82% 91%
General board
An effective audit ends up with a list of improvement actions
© Copyright Citoolkit.com. All Rights Reserved.
CITOOLKIT
Made with by
The Continuous Improvement Toolkit
www.citoolkit.com

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Introduction to 5S: A Journey Towards Workplace Excellence

  • 1. CITOOLKIT 5S Introduction to 5S: A Journey Towards Workplace Excellence
  • 2. citoolkit.com Definition • An improvement tool for organizing and maintaining a disciplined and productive workplace. • Represents five simple practices that starts with the letter “S”. 5S 2 5S
  • 3. citoolkit.com Applications Commonly applied in manufacturing facilities . . . 5S 3 Storage areas Maintenance areas Production lines Office areas
  • 4. citoolkit.com Applications It is now being increasingly applied to a wide variety of industries including: 5S 4 Health care Construction Hospitality Logistics
  • 5. citoolkit.com Origin 5S 5 Originally developed by Toyota A Japanese management approach Part of their Lean Production System
  • 6. citoolkit.com Lean • Represents an important component of the Lean thinking model. • A prerequisite for driving other Lean techniques such as TPM, Flow and Kaizen. 5S 6 5S Autonomation RCA Safety & Buffer stock Quick changeover Continuous flow Demand Management Throughput time Layout management Process Chart Kanban 8 wastes Line balancing Load leveling Level scheduling NVA analysis Process efficiency Product family Value Stream Mapping Simplification SMED Spaghetti chart Single piece flow Standard work Takt time analysis Supermarkets Waste walk Kaizen event Work cell design Ergonomics Hoshin Karni Policy deployment Theory of constraints Gemba walk Visual Management Mistake proofing Time value map Bottleneck Analysis 5 Whys Ishikawa Analysis Flow Process Chart A3 Thinking Product Family Matrix FMEA QFD Yamazumi chart Opportunity process map Kamishibai board TPM JIT FIFO Lean Thinking Lean Thinking
  • 7. citoolkit.com Lean Many companies start their Lean transformation journey with 5S. 5S 7 Exposes some of the most visible examples of waste One of the easiest Lean techniques Many experts believe that you need to be successful with 5S, so you don’t struggle with the other techniques during Lean implementation.
  • 8. citoolkit.com How 5S works? 5S 8 1 2 3 4 5S will create an environment in which people are sensitive about mistakes and abnormalities. Employees will be able to distinguish between normal and abnormal conditions at a glance. Waste and problems are quickly identified, and mistakes are minimized. As a result, work areas are easier to be managed and maintained.
  • 9. citoolkit.com Visual Management • 5S is often viewed as an element of the broader visual management system. • It is sometimes considered as a stand-alone program. 5S 9
  • 10. citoolkit.com Housekeeping? Many people think of 5S as just a housekeeping technique. 5S 10 It is not just about keeping the place tidy 5S is not just about the appearance 5S is a structured way to create and maintain an organized, clean, safe, and high-performing work environment.
  • 11. citoolkit.com Benefits 5S creates a better, safer and more pleasant working environment. 5S 11 Improves efficiency, safety and quality Eliminates or reduces waste Improves productivity Identifies opportunities for improvement
  • 12. citoolkit.com Benefits Helps making waste visible to everyone so it can be eliminated right away. 5S 12 You can't eliminate the waste if you can't even see it
  • 13. citoolkit.com Benefits With 5S, you can eliminate or reduce these types of waste . . . 5S 13 Excess inventory Waiting while searching to find the required items Wasted motion Having more parts than required Inventory
  • 14. citoolkit.com Benefits Everybody likes to work in a clean and well-organized environment, making employees feel better about where they work. 5S 14 Helps in creating ownership of the work area
  • 15. citoolkit.com Benefits 5S also creates a positive impressions on customers as it is expected that the standards displayed in the workplace will be reflected in the product and service delivered. 5S 15 Builds customer confidence in the product and service Improves the image of the business Improves profitability and competitive advantage
  • 16. citoolkit.com Benefits Employee, customer and management satisfaction increases. 5S 16 Positive impressions Visible waste Promotes creativity Improves productivity
  • 17. citoolkit.com Benefits 5S 17 Reduces wasted time looking for things which will increase efficiency Enhances quality as accuracy depends on cleanliness OTHER BENEFITS A clean and tidy workplace is also essential for efficient operations and for the creation of smooth working Enhances safety which depends on care & organization Helps implementing other Lean techniques Reduces inventory and increases space Builds pride in the workplace and creates workplace ownership and motivation Promotes care of machines and equipment 01 02 03 04 05 06 07 08
  • 18. citoolkit.com Financial Justification • Cost savings resulted from implementing a 5S program cannot be captured in most costing systems. • There will be soft-savings in terms of quality, safety and moral. However, there will be little or no hard-savings that can be measured and tracked. 5S 18
  • 19. citoolkit.com Financial Justification One way to justify the value of 5S is by measuring the reduction in waste. 5S 19 The time spent searching for tools The time spent clearing the space to work The reduction in inventory and freed up space Damages caused to the product due to cluttered work area Review all these areas to estimate the potential cost impact
  • 20. citoolkit.com Financial Justification Ensure these improvements are documented and backed up by data and analysis as this will build your case for investment. 5S 20
  • 21. citoolkit.com 5S Phases The name 5S comes from five Japanese words which begin with S. 5S 21 • Sort (Seiri) – Sorting out unneeded items. • Set in order (Seiton) – Maintain orderliness. • Shine or Sweep (Seiso) – Maintain cleanliness. • Standardize (Seiketsu) - Standardization of the workplace. • Sustain (Shitsuke) – Making it a habit. Seiri - Seiton - Seisou - Seiketsu - Shitsuke S1 S2 S3 S4 S5
  • 22. citoolkit.com 5S Phases These five words are often translated into English as . . 5S 22 Sort – Set in order – Shine - Standardize - Sustain S1 S2 S3 S4 S5 Other English translations are possible!
  • 23. citoolkit.com How Quick Can You Do Your Job? • You must link between the numbers from 1 to 10 in ascending order. • Record your time once you finish. • Rule: If you can’t find the number, skip to the next! 5S 23 + 0 S G * Z - Y 7 E ! # 8 T % U R W & C 10 5 = 66 33 88 22 55 77 99 23 89 A B B
  • 24. citoolkit.com How Quick Can You Do Your Job? 5S 24 + 0 S G * Z - Y 7 E ! # 8 T % U R W & C 10 5 = 66 33 88 22 55 77 99 23 89 A B B
  • 25. citoolkit.com How Quick Can You Do Your Job? 5S 25 + 0 S G * Z - Y 7 E ! # 8 T % U R W & C 10 5 = 66 33 88 22 55 77 99 23 89 A B B
  • 26. citoolkit.com How Quick Can You Do Your Job? 5S 26 + 0 S G * Z - Y 7 E ! # 8 T % U R W & C 10 5 = 66 33 88 22 55 77 99 23 89 A
  • 27. citoolkit.com How Quick Can You Do Your Job? 5S 27 0 S G Z Y 7 E 8 T U R W C 10 5 66 33 88 22 55 77 99 23 89 A
  • 28. citoolkit.com How Quick Can You Do Your Job? 5S 28 0 S G Z Y 7 E 8 T U R W C 10 5 A
  • 29. citoolkit.com How Quick Can You Do Your Job? 5S 29 0 S G Z Y 7 E 8 T U R W C 10 5 A
  • 30. citoolkit.com How Quick Can You Do Your Job? 5S 30 0 S G Z Y 7 E 8 T U R W C 10 5 A
  • 31. citoolkit.com How Quick Can You Do Your Job? 5S 31 Q 6 J X 0 S G V H 3 O N Z Y 7 L M E 1 8 T U 9 2 I R W C 10 5 P K A D B
  • 32. citoolkit.com How Quick Can You Do Your Job? 5S 32 Q 6 J X 0 S G V H 3 O N Z Y 7 L M E 1 8 T U 9 2 I R W C 10 5 P K A D B A-H I-P Q-X Y-5 6-10 Now, link the numbers from 1 to 10 in ascending order
  • 33. citoolkit.com 5S Phases 5S 33 S1 S2 S3 S4 S5 Sort Set in order Shine Standardize Sustain
  • 34. citoolkit.com 5S Phases 5S 34 Each of these stages in the 5S methodology is accompanied by specific strategies aimed at achieving the main goals of workplace organization, efficiency, and safety.
  • 35. citoolkit.com Sort / SEIRI Refers to the practice of going through all the items in the workplace and keeping only what is needed. 5S 35 S1 • Items such as parts and tools which are excess to requirements should be either stored offsite or discarded. • The goal is to clear the area from distractions to concentrate on what will remain in the workplace.
  • 36. citoolkit.com Sort / SEIRI What to sort? 5S 36 S1 Dies, jigs and fixtures Materials & packaging Tools and equipment Measuring instruments Machine parts Documents & papers Magazines & books Stationery items Cleaning tools & materials Clothes & consumables
  • 37. citoolkit.com Sort / SEIRI Any item in a workplace may be: • Used a lot. • Used less frequent. • Never be used. 5S 37 S1 Ask yourself, what do I need to do my work? AND how many?
  • 38. citoolkit.com Sort Strategies Remove items which are . . . 5S 38 S1 Unusable Obsolete / aged Broken / defected Occasionally used Expired Redundant
  • 39. citoolkit.com Sort Strategies Look . . . • Inside and at the top of racks and cabinets. • On shelves and workstations. • On the floor and in the aisles. • Inside rest areas, test facilities and the outside area. • Under covers and in closed areas. 5S 39 S1 Do not allow secret warehousing of parts or tools
  • 40. citoolkit.com Sort Strategies Remember to sort out . . . • Unnecessary documents in files. • Computer files and emails. 5S 40 S1 Archive or delete files that are no longer needed
  • 41. citoolkit.com Sort Strategies Useful Questions . . . • Do you regularly clear out unnecessary information? • Is the directory structure simple? • Can you find the files easily? 5S 41 S1
  • 42. citoolkit.com Sort Strategies Example of items that need to be removed . . . 5S 42 S1 Broken tools, supplies or inspection equipment Unneeded items that accumulate Defective and excess spare parts Non-working electrical tools and equipment Unneeded files, paperwork and manuals Old rags and other cleaning supplies Outdated posters, signs and memos
  • 43. citoolkit.com Sort Strategies • Develop criteria for sorting everything. • Items which are not required in the area should be stored offsite, sold, scraped, or discarded. • Define standards for eliminating unnecessary items. • Define standards for waste disposal. 5S 43 S1
  • 44. citoolkit.com Sort Strategies – Red Tag Technique Use the Red Tag Technique. 5S 44 S1 A labeling tool used to highlight what is necessary in an area The goal is to determine if anyone thinks an item is necessary and in what quantity
  • 45. citoolkit.com Sort Strategies – Red Tag Technique 1. Set a time-frame to evaluate the items in the workplace (two weeks for example). 2. Identify a temporary holding area to be used for this exercise. 3. Go through the area and red tag the potentially unneeded items. 4. Write instructions on the red tag about what you want to do with the item (move to the temporarily holding area, discard, scrap, archive, sell, keep, etc.). 5S 45 S1 Put red tags on the items for a limited period during which their usage is evaluated
  • 46. citoolkit.com Sort Strategies – Red Tag Technique 5. Evaluate the usage of the red tagged items after the predefined time-frame. 6. Throw away or scrap obvious rubbish, broken and obsolete items. 7. Sell or move the items that are obviously not required or occasionally used to the temporary holding area. 8. Relocate the rest of the items in terms of their usage frequency. 5S 46 S1 Not needed? Red tag it!
  • 47. citoolkit.com Sort Strategies – Red Tag Technique After one month or two, question the need of items at the temporary holding area: • Return the items if determined necessary. • Discard, scrap or sell the items if determined unnecessary. • Relocate the rest outside the work area. 5S 47 S1 The items that are not pulled from the area should be relocated or get rid of
  • 48. citoolkit.com Sort Strategies – Red Tag Technique 5S 48 S1 RED TAG Supporting Information: _________________________________ _________________________________ Reason for Red Tag: Occasionally used Obsolete/ Aged Unusable Defected Expired Redundant Other __________________________ Action to Take: Sell Scrap Return back Discard Relocate _______________________ Other _________________________ RED TAG Area found: ___________________ Item name: ___________________ Quantity: _______ Date: ______ Tagged by: ____________________ (MFG.) TAG#: 159392 www.citoolkit.com Category: Equipment Packaging Tool Raw material Instrument Machine part Documentation Stationary Consumable Furnishing Other _________________________
  • 49. citoolkit.com Sort Strategies Sort and store by frequency of use . . . 5S 49 S1 Priority Frequency of Use Action Low - Once per year or more - Less than once a year Discard if not needed or store away from workplace Average - Once per month - Once per week Store offline High - Once per day Locate at the workplace
  • 50. citoolkit.com Sort Summary 5S 50 S1 Keep only those items that are required TODAY This will result in a less cluttered workplace & a more effective use of time and space Remove everything else Things accumulate These strategies break the ‘Just In Case’ mentality When in doubt, use the red tag technique
  • 51. citoolkit.com Set in Order / SEITON Refers to the practice of arranging the required items and make it easy for anyone to locate and access them (without searching for them). 5S 51 S2 Once you have eliminated all the unneeded items, get back to the left items and organize them in a way that makes it easy to find what is needed. It should be obvious at a glance when an item is not in its designated place.
  • 52. citoolkit.com Set in Order / SEITON Think about how you perform your work, and how adjusting the location of your equipment and tools could make you more productive with less ergonomic stress. 5S 52 We want to create an ergonomic environment where there is a place for everything and everything is in its place. S2
  • 53. citoolkit.com Set in Order / SEITON It defines where and how the items to perform the work should be arranged. Ask yourself: Where should I locate this item? 5S 53 Shelves, racks and cabinets On walls and floors Drawers and storage bins Disks and workstations S2
  • 54. citoolkit.com Set in Order Strategies • Assign positions for all equipment, tools, parts and materials. • Everything should have its designated place. • Store items by frequency of use and at the point of use. • Organize the items into the most logical, ergonomic, and effective way possible. 5S 54 S2
  • 55. citoolkit.com Set in Order Strategies • Organize normal items in modular cabinets, drawers, shelves and racks. • Organize small items into storage bins, boxes and cans. • Organize large items in standard well-labeled floor or outside areas. 5S 55 S2
  • 56. citoolkit.com Set in Order Strategies • Eliminate locks and covers as they hide secret inventory and lost parts and tools. • Use a tool checklist to ensure all the proper tools are available. • Arrange workstations so that each task can be carried out safely & comfortably. • Improve ergonomics and consider long-run and short-run ergonomic issues. • Improve wiring organization. 5S 56 S2 Change to an open storage system
  • 57. citoolkit.com Set in Order Strategies • Place shared tools on shadow boards. • Use different colored paint or tape to assign tools for different departments or individuals. • Use functional carts when conducting changeovers, maintenance or cleaning. • Introduce zoning for carts, movable tools, etc. • Ensure safety equipment is easily accessible. 5S 57 S2
  • 58. citoolkit.com Set in Order Strategies • Keep clear standardized labels (barcodes, if applicable) on work areas, doors, shelves, boxes, bins, hangars, content lists, etc. • Use tape or paint to mark and label floors, isles, storage areas, parking areas, delivery areas, staking areas, and the locations of safety equipment. • Ensure highlighting traffic lanes and walkways. • Stack pallets correctly and ensure FIFO is being followed. 5S 58 S2 Question: Some painting is often better done in later stages, why?
  • 59. citoolkit.com Set in Order Strategies • Mark positions of storage areas clearly. • Use colors and labels to define inventory levels and reorder triggers (min-max system and two bins system). 5S 59 S2 STORAGE BIN 101 MIN MAX STORAGE BIN 102 MIN MAX
  • 60. citoolkit.com Set in Order Strategies • Place frequently used items in the ‘strike zone’. • Use the three-point identification system (rack-row-column). 5S 60 S2 A B C B-33 C-21 Sometimes aisles are included in the identification
  • 61. citoolkit.com Set in Order Strategies 5S 61 S2 Label shelves and books so that they are easy to identify & return to their proper place In offices, label files, folders , drawers, shelves and racks Provide shelves for frequently used manuals, catalogs and procedures
  • 62. citoolkit.com Set in Order Strategies 5S 62 S2 15 years service New Starter Make things easy for this guy
  • 63. citoolkit.com Set in Order Strategies 5S 63 S2
  • 64. citoolkit.com Set in Order Summary 5S 64 S2 Make things easy to find for new starters A place for everything and everything in its place Make rules on the return of items to the proper places Everything is needed needs a place This will increase effectiveness in the workplace Improves flow and reduces wasted time and motion
  • 65. citoolkit.com Shine / SEISOU Aims of creating a clean workplace without rubbish, dirt or dust. 5S 65 If the area is clean and tidy, it would be easier to spot problems and abnormalities such as: ❑ Repeated contamination. ❑ Oil spills. ❑ Vibration and abnormal sounds. ❑ Air leaks. ❑ Paper clutter. S3
  • 66. citoolkit.com Shine / SEISOU Other benefits: • Makes the work area safer and more pleasant to work in. • Helps in creating ownership of the work area. • These issues if left unattended could lead to equipment failure and loss of production (or service time). 5S 66 S3
  • 67. citoolkit.com Shine Strategies • Eliminate all forms of dirt, contamination and clutter. • Thoroughly clean, dust, polish, wash and sweep frequently and as needed. • Clean all tools, machines, and equipment (by the people who use them). • Clean up spills on floor and walls. • Deal with the causes rather than symptoms of dirt, leak and clutter. • Clean even the places where most people do not notice. 5S 67 S3
  • 68. citoolkit.com Shine Strategies • Make sure floors and isles are empty as possible. • Divide the workplace into zones and allocate people to take charge of each zone. 5S 68 S3 10 11 12 13 7 5 6 9 8 1 2 3 4
  • 69. citoolkit.com Shine Strategies • Create procedures for continued daily shine tasks. • Establish a duty schedule and assign responsibilities. • Ensure showing which tasks must be performed, when, & by whom. 5S 69 S3 Monday Tuesday Wednesday Thursday
  • 70. citoolkit.com Shine Strategies 5S 70 S3 Ensure cleaning tools and materials are easily accessible Identify the waste disposal storage area and regularly clean it Use cleaning inspection checklists
  • 71. citoolkit.com Shine Strategies • Ensure floors and walls in good condition. • Paint floors, walls, machines and tools. • Don’t forget computers, furnishings, cabinets, storage bins, workstations and display boards. • Everybody is a janitor of own desk, shelves and equipment (even the CEO). • Keep rest areas full of flowers, natural light, etc. 5S 71 S3
  • 72. citoolkit.com Shine Strategies Use fault identification tags while cleaning to indicate any faults. 5S 72 S3 Remove the tag when the problem is fixed
  • 73. citoolkit.com Shine Summary 5S 73 S3 No dirty machine can produce clean products See workspace through customers eyes Clean to Inspect – Inspect to Detect – Detect to Correct – Correct to Perfect Eliminate ALL spots. Create a spotless workplace Cleaning should be a part of the daily routine and should not be postponed to some future time Make the work area a safe and a better working place to improves morale and productivity
  • 74. citoolkit.com Standardize / SEIKETSU • Keeping the workplace clean and tidy is a real challenge and can only be achieved if standards are established and adhered to. • Standardize refers to setting up standards to keep the workplace clean and organized. • As you learn more, update and modify your standards to make the 5S practices simpler and easier. 5S 74 S4
  • 75. citoolkit.com Standardize Strategies • Establish procedures and schedules to ensure the consistency of implementing the first three ‘S’ practices. • Ensure everyone knows their responsibilities of performing the sorting, organizing and cleaning. • Ensure everything is done by everyone in a similar manner. • Make 5S part of the daily routine. • Establish basic standards to be followed including color coding, signs, labels design, etc. 5S 75 S4
  • 76. citoolkit.com Standardize Strategies • Use photos and short instructions to help keep everything as it should be and remind people of the standards. • Post standard guidelines, area maps and "after" photos in visible places. • Use easily understandable words and phrases. • Introduce creative visual management practices to promote consistency and create process stability. 5S 76 S4
  • 77. citoolkit.com Standardize Strategies • To ensure standards are being met, review the status of the work area regularly using 5S audit checklists. • Use machine cleaning/lubrication check sheets. 5S 77 S4 5S Audit Board Machine Items to clean 1. 2. 3. Items to lubricate 1. 2. 3.
  • 78. citoolkit.com Standardize Strategies 5S audit checklist examples. 5S 78 S4 Manufacturing Offices
  • 79. citoolkit.com Standardize Summary 5S 79 S4 Standardization is doing the right things right all the time Visual management is an important aspect to facilitate easy understanding of these standards Everything should be done by everyone in a similar manner Where there are no standards there can be no improvement To be effective, 5S must become part of the daily routine Each time a standard is improved, it becomes the basis for future improvements
  • 80. citoolkit.com Sustain / SHITSUKE Sustain refers to maintaining what have been accomplished over the long term. It is the disciplined application the first four practices for the 5S program to be successful. Once the first four phases have been implemented, you must now focus on sustaining what has been accomplished. 5S 80 S5 Sustain Standardize Shine Set in order Sort Continuous improvement
  • 81. citoolkit.com Sustain / SHITSUKE It is by far the most difficult part to implement. Very often we overlook the need to sustain improvements. Many companies have found themselves with cluttered and dirty areas after their attempt to implement 5S. 5S 81 S5
  • 82. citoolkit.com Sustain / SHITSUKE 5S tends to fail when: • There is a lack of organizational readiness. • There is a lack of ownership from the top. • Leadership does not place continuous focus on it. 5S 82 S5 Leadership must buy in and establish a culture where 5S excellence is expected and nothing less is tolerated.
  • 83. citoolkit.com Sustain / SHITSUKE Do not allow a gradual decline back to the old ways of operating. The focus should be on the following . . . 5S 83 S5 PEOPLE PROCESSES SYSTEMS
  • 84. citoolkit.com Sustain / SHITSUKE Sustaining is the effective interaction of the People, Processes and Systems. 5S 84 S5 PEOPLE PROCESSES SYSTEMS Training Monitoring Accountability 5S Strategies Measurements P&P Ownership Communication Award PDCA Proper planning, training, monitoring and a formal system of accountability must exist for the program to ensure its successful continuation
  • 85. citoolkit.com Sustain Strategies - People • Ensure everyone in the company knows the benefit of implementing the 5S program. • Demonstrate the value to employees in what they do and how it impacts them in a positive way. • Ensure everyone is involved and held accountable. • Train everyone on the 5S principles. • Make 5S part of the new employee induction process. 5S 85 S5
  • 86. citoolkit.com Sustain Strategies - People Ensure everybody is participating in the 5S program. 5S 86 Management • Drive and support • Provide resources • Monitor progress • Lead by example Supervisors • Lead projects Facilitate • Maintain rules • 5S daily routines Operators • Learn • Suggest ideas • Help co-workers • 5S daily routines S5
  • 87. citoolkit.com Sustain Strategies – Processes • Ensure all areas are covered by the 5S program. • Improve the work structure to support the new practices. • Enforce the standards through policies and procedures. • Make it part of health and safety. • Make it part of daily Gemba meetings and Kaizen events. 5S 87 S5
  • 88. citoolkit.com Sustain Strategies – Systems • Use 5S posters and signs to remind of the benefits. • Audit the effectiveness of the 5S program. • Monitor results through appropriate metrics and analysis. • Communicate audit and performance results to all employees. • Reward and recognize the efforts and accomplishments. 5S 88 S5
  • 89. citoolkit.com Sustain Summary 5S 89 Keep the process going through ongoing training and communication Lead by example Practice and repeat until it becomes a culture Just telling someone to do it does not work Make it a way of life Review and monitor what have been accomplished S5
  • 90. citoolkit.com Steps for Implementing 5S in an Area The best approach is to start with a pilot area and use it as a model for the rest of the areas. Keeping it small and simple is better than starting big and having too many issues to deal with at the same time. 5S 90 Start with whatever is the simplest Find a problem for which 5S plays a key role in its solution OR
  • 91. citoolkit.com Steps for Implementing 5S in an Area 5S 91 Establish a 5S team and appoint a team leader • Ensure the team understands the goals of implementing the 5S program. • Provide initial 5S training to the team.
  • 92. citoolkit.com Steps for Implementing 5S in an Area 5S 92 Photos Improvement Ideas 1. 2. 3. 4. 5. 6. 7. Observe the area and evaluate the current situation • Collect data and take the ‘BEFORE’ photos. • Brainstorm with the team to identify opportunities for improvement.
  • 93. citoolkit.com Steps for Implementing 5S in an Area 5S 93 What Who When 1. 2. 3. 4. 5. Resources $ Establish an improvement plan that details the activities, responsibilities and timeframe • Include in the plan the required resources and any financial requirements.
  • 94. citoolkit.com Steps for Implementing 5S in an Area 5S 94 S1 S2 S3 S4 Implement the plan to improve the area. Spend proper time on each ‘S’ to implement the strategies
  • 95. citoolkit.com Steps for Implementing 5S in an Area 5S 95 BEFORE AFTER ‘BEFORE’ and ‘AFTER’ photos allows everybody to see at a glance if the present situation meets the standard. Audit the area and take the ‘AFTER’ photos to showcase the improvements
  • 96. citoolkit.com Steps for Implementing 5S in an Area 5S 96 Publish the outcomes on the 5S notice boards • Reward and recognize the efforts. • Develop and implement a control plan to sustain the improvement in that pilot area. • Report the outcomes to the management team. This is going to be a justification why you should carry on with the program.
  • 97. citoolkit.com Implementing a Full Scale 5S Program Once you have succeeded in the pilot area, you can now start implementing the 5S program in full scale. 5S 97 P D A C 7 5 6 9 8 1 2 3 4 • Divide the workplace into zones and allocate people to take charge of each zone. • Make layout of each zone (mark zones).
  • 98. citoolkit.com Implementing a Full Scale 5S Program - Select the Areas Start by selecting the areas where you need to implement improvements using 5S. 5S 98 P D A C Production Lines Quality Lab Offices Storage Area
  • 99. citoolkit.com Implementing a Full Scale 5S Program - Select the Areas Example 5S 99 P D A C
  • 100. citoolkit.com Implementing a Full Scale 5S Program - Select the Areas 5S 100 Area # Area Name 5S needed? 5S Leader 6 Workshop Yes Zekaria 3 Tooling room Yes Sami 5 Spare parts store Yes Emir 2 Quality labs Yes Peter 8 Cafeteria No Ahmad 22 Warehouse Yes Adam 5 Mezzanine Yes Sara 23 Auto shop Yes Kerem 33 Shipping office Yes Jamal An example of 5S areas and the responsible people P D A C
  • 101. citoolkit.com Implementing a Full Scale 5S Program • Create an integrated plan to progress area by area. • Begins at the company level (include controls for sustain). • Then have an improvement plan per area. 5S 101 P D A C
  • 102. citoolkit.com Implementing a Full Scale 5S Program You then need to start with the pilot area and use it as a model for the rest of the areas (as discussed previously). 5S 102 10 Identify an area 20 Establish the team 30 Provide training 40 Observe the area 80 Audit the area 70 Implement the plan 60 Create an action plan 50 Brainstorm to produce ideas P D A C
  • 103. citoolkit.com Implementing a Full Scale 5S Program • The progress and effectiveness of the program should be evaluated regularly. • This can be achieved using the 5S audit checklist. 5S 103 Managers and supervisors should participate in these reviews P D A C
  • 104. citoolkit.com Implementing a Full Scale 5S Program 5S P D A C 5S Audit Report Example 104 Work Area: Workshop Checklist item week 1 week 2 week 3 week 4 week 5 week 6 week 7 week 8 week 9 No unneeded items X X Waste management Items in place X X Files in place X Cleanness X X Lighting X Ventilation X Cleaning tools X X X Pest control SOPs followed X X Display boards X X X 64% 73% 64% 73% 82% 91%
  • 105. citoolkit.com Implementing a Full Scale 5S Program Radar charts can be used to track the 5S progress (and compare). 5S 105 P D A C Sort Sort in order Shine Standardize Sustain 5 4 3 2 1 Workshop Tooling room Sort Sort in order Shine Standardize Sustain 5 4 3 2 1 An overall score for each section can be calculated
  • 106. citoolkit.com Implementing a Full Scale 5S Program Establish information boards to include the audit results. 5S 106 64% 73% 64% 73% 82% 91% Area board Weeks 1 2 3 4 5 6 7 8 9 64% 73% 64% 73% 82% 91% General board An effective audit ends up with a list of improvement actions
  • 107. © Copyright Citoolkit.com. All Rights Reserved. CITOOLKIT Made with by The Continuous Improvement Toolkit www.citoolkit.com