A presentation by Marie Taylor and Sarah Ireland of bpha given to Cambridge sub regional housing board in November 2013, outlining extra care housing schemes and how they work.

1. Extra Care Housing
Delivering choices for older
people
Marie Taylor & Sarah Ireland
bpha

2. What is Extra Care Housing
• Housing
• Designed for
independence
• Care on site
• Facilities to promote
health and well
being
• A real alternative to
residential care
• Choices to rent or
buy

3. Flat Layout

4. What are older people looking for?
• Home not an
institution
• Care and support
• High quality
accommodation
• Hassle and worry
free
• Affordable
• To be treated as an
individual

5. What do bpha do
• We are a landlord
• We partner with care providers

6. Extra Care – how does the revenue stack
up?
• What services are to
be provided
• How will they be
funded
• Who will pay
• What's the
competition
• What is the USP of
extra care?

7. Possible services and funding streams
1. 24 hour care
2. Housing support
3. Warden call
4. Lunch club
5. Activities
1. Care charges
2. 10% rent uplift
(target rents)
3. Service charge
4. Service charge
5. Service charge

8. Revenue planning
• Setting charges at
the outset
• Need to cover the
costs of delivering
services
• Transparent and up
front about the cost
• Some changes
eligible for HB

9. Care on site
• Funded by care
packages, so must
have a minimum
amount of care
delivered
• Night care to be
funded by core care
charge to all
• All residents have to
have some care
needs

10. Housing Support
• Intensive housing
management
• 10% buffer around
target rent levels
• Can use to fund staff
helping to maintain a
tenancy

11. Warden call
• Door entry and
communication
hardware elements
eligible for HB
• Call monitoring to be
separate charge

12. Lunch Club
• Needs to be
guaranteed revenue
• Restaurant type
service could fold
early
• Make it part of the
tenancy
• Part of cost eligible for
HB
• Other health and well
being benefits

13. Activities
• Service charge but
not HB eligible
• Residents seem to
want this and want
to pay
• Difficult to add on
later

14. Plan, prepare cost out
• Charges need to be
transparent and
clear
• Will often be
cheaper than the
alternatives (both for
individual and LA)
• Difficult to add in
later