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Clinical Principles and
Standards
Week 5
Learning Objectives
• Assessing Appropriateness
• Conducting Screening and Assessments
• Conducting Counseling (and not in the same room)
• On-line Communication/Support
What do we know?
• Special Challenges
• Confidentiality
• Balancing-Clinical Skill and Tech
• Use of “different” communication style
Because the client is not
within the walls of an
office – client could
increase verbalization of
negativity or be more
easily distracted, etc.
Be Prepared
Utilize
Description
Feedback
Reflective listening
The Client
Limited Ability for In-Person Contact
• Elderly
• Persons with limited physical mobility
• People with transportation problems
• Rural communities that lack comparable services
• Would-be consumers whose work schedules conflict with on-site
treatment schedules
• Those with caretaker roles
“Steve” was able to open up to his Behavioral Telehealth counselor via web
sessions. The tablet enabled him to continue treatment sessions even on a
camping trip.
Success Stories
Expect the Unexpected
Where did you go?
Learning Activity: Online Support Meeting
• Foundation of Clinical Skills
• Experience
• Supervision
• Clinicians will be called on for
skills and information typically not
asked in F2F treatment
The Clinician
Structure of Treatment Services:
• Resembles F2F
• And then add a dash of:
• Confidentiality
• Rights & Responsibilities
• Commitment to treatment
• Boundaries
The Clinician
Ground Rules
• Review - Review- Review
• Time
• Session after use?
• Client Responsibility
• Unscheduled chats
• Session requests
• Emails
• When/how communicate
Ground Rules (continued)
• Engagement - ACTIVE
• Focus - Client Goals
• Real Life - Here and now
• Proactive
• Scheduling
• Resources
• Boundaries
• Varying Modalities
• Nature of Therapy
Termination
• Start talking about discharging at ADMISSION
• Emphasize termination is a process
• Importance of closure
• Opening the door to allow discussion on desires to leave
• Is behavioral telehealth working?
Presentation Example
Summary: Session in Tele-Behavioral Health
The nuts and bolts of a session:
• Make sure it fits the client
• Preparation for the Session
• Moving to a Relationship
• On-line Ground Rules
• Termination of Session and Treatment
Summary: Sessions in Tele-Behavioral Health
• Encourage fluent/expressive communication
• Feeling comfortable where they are
• Text/internet/phone/email/camera
• Who would best be served?
• Who would not?
• Structure Resembles F2F
• Is the counselor/therapist a good fit?

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Sb vc week 5 clinical principles contd 508_ workwise template

  • 2. Learning Objectives • Assessing Appropriateness • Conducting Screening and Assessments • Conducting Counseling (and not in the same room) • On-line Communication/Support
  • 3. What do we know? • Special Challenges • Confidentiality • Balancing-Clinical Skill and Tech • Use of “different” communication style
  • 4. Because the client is not within the walls of an office – client could increase verbalization of negativity or be more easily distracted, etc. Be Prepared
  • 6. The Client Limited Ability for In-Person Contact • Elderly • Persons with limited physical mobility • People with transportation problems • Rural communities that lack comparable services • Would-be consumers whose work schedules conflict with on-site treatment schedules • Those with caretaker roles
  • 7. “Steve” was able to open up to his Behavioral Telehealth counselor via web sessions. The tablet enabled him to continue treatment sessions even on a camping trip. Success Stories
  • 9. Where did you go? Learning Activity: Online Support Meeting
  • 10. • Foundation of Clinical Skills • Experience • Supervision • Clinicians will be called on for skills and information typically not asked in F2F treatment The Clinician
  • 11. Structure of Treatment Services: • Resembles F2F • And then add a dash of: • Confidentiality • Rights & Responsibilities • Commitment to treatment • Boundaries The Clinician
  • 12. Ground Rules • Review - Review- Review • Time • Session after use? • Client Responsibility • Unscheduled chats • Session requests • Emails • When/how communicate
  • 13. Ground Rules (continued) • Engagement - ACTIVE • Focus - Client Goals • Real Life - Here and now • Proactive • Scheduling • Resources • Boundaries • Varying Modalities • Nature of Therapy
  • 14. Termination • Start talking about discharging at ADMISSION • Emphasize termination is a process • Importance of closure • Opening the door to allow discussion on desires to leave • Is behavioral telehealth working?
  • 16. Summary: Session in Tele-Behavioral Health The nuts and bolts of a session: • Make sure it fits the client • Preparation for the Session • Moving to a Relationship • On-line Ground Rules • Termination of Session and Treatment
  • 17. Summary: Sessions in Tele-Behavioral Health • Encourage fluent/expressive communication • Feeling comfortable where they are • Text/internet/phone/email/camera • Who would best be served? • Who would not? • Structure Resembles F2F • Is the counselor/therapist a good fit?