Housing and Older People

         Jennifer Wallace
   Supported Housing Manager
    Trust Housing Association
     jwallace@trustha.org.uk
On a scale of 1 – 10, (1= strongly
disagree and 10 = strongly agree),
mark on a post it your response to the
following statements:
• I am aware what different types of older
  people’s housing options are available.
• I understand the range of services that
  Housing Associations can offer.
• I think that housing has a critical role to
  play in the Reshaping Care Agenda.
About Trust Housing
         Association
• RSL currently providing over 2400
  homes to people across Scotland
• We have over 500 staff working
  across 24 separate local authority
  areas
• We have a specific focus on Older
  Peoples Housing and Support
  Services provision
Current Range of Housing
                Options
•   Retirement Housing
•   Amenity Housing
•   Sheltered Housing
•   Very Sheltered Housing
•   Supported Housing
•   Housing with Care
•   General Needs
Current Range of Services
•   Housing Support
•   Care at Home
•   Day Care
•   Intermediate Care Accommodation
•   Alarm call and telecare options
•   Meals Service
•   TEL services e.g. Home Angels
Benefits of Current Housing
              Options
• Suitably adapted accommodation
• Encourages individuals to maintain
  independence
• Alarm call systems and telecare
  systems in place as standard
• Communal space for use by tenants
  and local community
• Preventative support and security for
  tenants and their families
Benefits of Current Housing
with Care and Support Services
• Ability to provide a flexible and
  responsive service
• Promotes service users independence
• Reduces admissions to long term care
• Supports reablement of service users
• Reduces preventable or unnecessary
  admissions to hospital
• Reduces delayed discharge days
Future Opportunities…
• Use of developments as ‘hubs’ for a
  range of services for local community,
  including day care, meals clubs,
  response teams
• Use of flats within developments for
  intermediate care accommodation/step
  up: step down/respite accommodation
• Further development of services such
  as Home Angels
Thank you!

               Any questions?
Contact Details:
        Jennifer Wallace, Supported Housing Manager
        Trust Housing Association, 12 New Mart Rd, Edinburgh,
        EH14 1RL
        0131 444 4986 or jwallace@trustha.org.uk
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Agenda
Introduction
Who we are
What we do
   (Cost)
  Service
 Questions
Who we are
• Part of the TRUST group
• Responding to change
  – Sector
  – Economy

• Employment for Trust staff
• Familiar face
What we do
• Support for NON care services
  – Shopping
  – Cleaning
  – Laundry

• Not just Trust Housing customers
Cost INCLUDES
•   VAT (£11.46)
•   Insurance
•   NI & tax
•   Training
•   Cover – holiday/sickness

• Piece of mind
• Employment
WE DO!!!
•   Cleaning          •   Museum visit
•   Laundry           •   Dog walking
•   Washing up        •   Post hospital help
•   Vacuuming         •   End of tenancy clean
•   Ironing           •   Carpet cleaning
•   Shopping          •   Office cleaning
•   Window cleaning   •   Duvet changing
Our commitment

 • Quality
 • Consistency
 • Value
Click to add title
Questions?
Click to add title
Housing and Older People (WS30)

Housing and Older People (WS30)

  • 1.
    Housing and OlderPeople Jennifer Wallace Supported Housing Manager Trust Housing Association jwallace@trustha.org.uk
  • 2.
    On a scaleof 1 – 10, (1= strongly disagree and 10 = strongly agree), mark on a post it your response to the following statements: • I am aware what different types of older people’s housing options are available. • I understand the range of services that Housing Associations can offer. • I think that housing has a critical role to play in the Reshaping Care Agenda.
  • 3.
    About Trust Housing Association • RSL currently providing over 2400 homes to people across Scotland • We have over 500 staff working across 24 separate local authority areas • We have a specific focus on Older Peoples Housing and Support Services provision
  • 4.
    Current Range ofHousing Options • Retirement Housing • Amenity Housing • Sheltered Housing • Very Sheltered Housing • Supported Housing • Housing with Care • General Needs
  • 5.
    Current Range ofServices • Housing Support • Care at Home • Day Care • Intermediate Care Accommodation • Alarm call and telecare options • Meals Service • TEL services e.g. Home Angels
  • 6.
    Benefits of CurrentHousing Options • Suitably adapted accommodation • Encourages individuals to maintain independence • Alarm call systems and telecare systems in place as standard • Communal space for use by tenants and local community • Preventative support and security for tenants and their families
  • 7.
    Benefits of CurrentHousing with Care and Support Services • Ability to provide a flexible and responsive service • Promotes service users independence • Reduces admissions to long term care • Supports reablement of service users • Reduces preventable or unnecessary admissions to hospital • Reduces delayed discharge days
  • 8.
    Future Opportunities… • Useof developments as ‘hubs’ for a range of services for local community, including day care, meals clubs, response teams • Use of flats within developments for intermediate care accommodation/step up: step down/respite accommodation • Further development of services such as Home Angels
  • 9.
    Thank you! Any questions? Contact Details: Jennifer Wallace, Supported Housing Manager Trust Housing Association, 12 New Mart Rd, Edinburgh, EH14 1RL 0131 444 4986 or jwallace@trustha.org.uk
  • 10.
  • 11.
    Agenda Introduction Who we are Whatwe do (Cost) Service Questions
  • 12.
    Who we are •Part of the TRUST group • Responding to change – Sector – Economy • Employment for Trust staff • Familiar face
  • 13.
    What we do •Support for NON care services – Shopping – Cleaning – Laundry • Not just Trust Housing customers
  • 14.
    Cost INCLUDES • VAT (£11.46) • Insurance • NI & tax • Training • Cover – holiday/sickness • Piece of mind • Employment
  • 15.
    WE DO!!! • Cleaning • Museum visit • Laundry • Dog walking • Washing up • Post hospital help • Vacuuming • End of tenancy clean • Ironing • Carpet cleaning • Shopping • Office cleaning • Window cleaning • Duvet changing
  • 16.
    Our commitment •Quality • Consistency • Value
  • 17.
  • 18.
  • 19.