This document discusses ways to express satisfaction and dissatisfaction. Expressing satisfaction occurs when people get what they wanted or things happen as desired. Common phrases include saying you are pleased or satisfied with something, or that it is satisfying. Expressing dissatisfaction happens when people do not get good results or like services. Common phrases to express dissatisfaction are saying you are disappointed or that something is awful or terrible. Examples are given of expressing both satisfaction and dissatisfaction in various situations.