The document provides examples of asking for and giving opinions, as well as expressing satisfaction and dissatisfaction. It gives sample phrases for asking about satisfaction or dissatisfaction, expressing satisfaction or dissatisfaction, and responding to expressions of dissatisfaction. The examples focus on customer service interactions between waiters and customers at a restaurant.

1. ASKING OPINION AND GIVING OPINION

2. Here are the other examples of asking opinion:
• What do you think of …?
• What is your opinion about …?
• How do you feel about …?
• How do you see …?
Here are the other examples of giving opinion:
• I believe …
• I feel …
• It seems to me...

3. Waiter : "Is everything O.K. here?"
Man : "Yes, thank you. Everything is fine."
Waiter : "Is your steak satisfactory?"
Woman : "Quite good."
Waiter : "How about your roast beef, Ma'am? Is it
O.K. too?"
Woman : "It's just right. Just the way I like it."
Man : "I just wanna tell you something. I'm very
dissatisfied with the condition. Maybe you
need to play some music. It will be fun, I
think "
Waiter : "I'll try and take care of it. Anything else?"
Man : "Thanks."

4. Asking about satisfaction/dissatisfaction
• How do you like your room?
• Is everything O.K.?
• Is everything satisfactory?
• Are you satisfied?
• Did you find our service satisfactory?
• Do you want to complain about something?
• Was something no to your satisfaction?
• Are you satisfied with something?

5. Expressing satisfaction
• I really like my new haircut.
• I'm completely satisfied with everything you've
done for me.
• It was satisfactory.
• Everything is fine, thank you.
• Everything was just perfect.
• I'm happy enough with it.
• I was okay. Not too bad.
• Good enough.

6. Expressing dissatisfaction
• I am a little dissatisfied with the service here.
• I am a bit disappointed with the program.
• The food was lousy.
• I'm tired of working here.
• I don't like the color.
• I have a complaint.
• I'm very dissatisfied with the condition.
• I want to make a complaint.

7. Responding to dissatisfaction
• I see.
• I'm sorry to hear that.
• I'll look into it.
• I'll see what I can do about it.
• I'll try and take care of it.