The document discusses expert systems, which are computer programs designed to solve complex problems by mimicking human expert decision-making using a knowledge base. Key characteristics include high performance, understandability, reliability, and responsiveness, with examples like Dendral and Mycin illustrating their applications in specific domains like chemistry and medicine. The architecture of an expert system includes components such as a knowledge base, fact database, inference engine, user interface, and explanation system to facilitate interaction and derive conclusions.