With the springing up of hundreds of airports in our developing nation, the need for airport personnel has also skyrocketed in recent years. The need for efficient ground staff who can handle both people and cargo has been continuously increasing and will do in the coming years due to high investment in infrastructure.

1. EVERYTHING YOU NEED TO KNOW
ABOUT AIRPORT GROUND STAFF
With the springing up of hundreds of airports in our developing
nation, the need for airport personnel has also skyrocketed in
recent years. The need for efficient ground staff who can handle
both people and cargo has been continuously increasing and will
do in the coming years due to high investment in infrastructure.
Young aspirants who wish to explore their career in the aviation
industry are thus offered this golden opportunity. This entitles to
one of the most popular aviation professions where only a
Diploma in ground Staff Training and your practical knowledge
are the key players to make sure your entry in this industry is
smooth and simple.
Here, we have presented for you some key information related
to this specific field.
Job Description
Ground staff are airport personnel hired by airlines to look after
the passengers before and after they take their flight. Their
principal work is to provide services to their customers so that
they do not face any problem in their whole airport experience.
Their work includes not only handling the passengers but also
their cargo. This includes inspecting, storing and transporting

2. their luggage safely. Collecting them properly and deposit it
safely to their owners.
Some other ground staff is responsible to make sure that the
airplanes are well-stocked with food and beverages. They handle
the maintenance of airplanes and other work related to this.

3. They together work with airline crew, in-flight attendants and
security department to provide valid information about flight
timings, costs, delays and any information related to their travel.
Overall, they manage, maintain and secure every work related to
passengers at the airport.
Required Skills
To become a successful ground staff, you must have a well-
defined communication and language skills laced with a good
amount of confidence and presentation abilities.
Along with this, you should be diplomatic enough to handle any
problem that the passenger might face and be able to handle
work pressure at any time. For this, some eminent features are
discipline, helpful nature, and good organizational skills.

4. Knowledge is the key when your job largely entitles serving the
people. Hence, you should be up to date with the various
changes in your field and provide the passengers with adequate
and precise information.
Since a ground staff is required at all the time of the day, the
work is pretty much exhaustive. The aspirant must be in good
health and spirits to give justice to the work. They should be
ready to put in effort in long irregular periods.

5. Eligibility Criteria
If you are sure about your decision to start the flight of your
success with the profession of an airport ground staff then, you
can opt for a 4-6 month Diploma course in Ground Staff
Training.

6. The minimum qualification for pursuing this course is successful
completion of 10+2 school education with any stream – Science,
Commerce or Arts. The age bar to apply for this course is 18-26
years. Furthermore, if you wish, you can join a post-graduate
diploma in the same field which will give you better credentials.
The admission process of such curses generally includes an
entrance examination followed by a personal interview.
As an airport staff is required to handle general work, no
specific higher-level education is needed in this field.
Staff Salary
The salary of a normal airport staff depends on a lot of criteria:
type of airport (international or domestic), kind of place
(township, city, and metropolitan city), type of airline, area the
person is handling. In India, the pay of a fresher at a domestic
airport varies between Rs. 10,000 to Rs. 15,000 whereas if you
are an experienced personnel working at an international airport,
then, you can expect somewhere between Rs. 60,000 to Rs. 90,
000 easily.

7. Airport ground staff is one of the pillars of the whole airline
operations. Every day hundreds of lakhs of passengers travel by
flights.Thus, they play a central role communicating with clients
which has made them a prerequisite element of the entire
industry. They communicate directly with the customers and
provide them with essential services.
The aviation sector needs well trained and dedicated ground
staff to provide customers with effective services. A qualified
trained ground staff has exponential opportunities in both the
private and government sector.