This document provides an overview of workplace ethics and etiquettes. It begins with defining ethics as a collection of moral values and good behaviors. Unethical communication examples like plagiarism and misrepresenting information are discussed. Strategic features of workplace ethics are then outlined, including attendance, appearance, character, productivity, teamwork, communication, organization, cooperation, respect, and attitude. Etiquette is defined as codes of polite behavior. The difference between ethics, which relates to principles, and etiquettes, which relates to behaviors, is highlighted. Finally, examples of different types of etiquettes are provided, such as for social media, email, cellphone use, video calls, and in the workplace.

1. WORKPLACE ETHICS & ETIQUETTES
PRESENTED BY AQSA RAMZAN (UE-190XX) & SYEDA HINA ZAINAB (UE-190XX)

2. AGENDA
 What is Ethics?
 Meaning
 Unethical communication
 Strategic Features to inhabit workplace ethics
 What are etiquettes
 Difference between ethic & etiquettes
 Types of etiquettes

3.  Ethics is a collection of values and behaviors which
people feel are moral. In other word “ethics” is the
name we give to our values or good behavior.
 Positive work Ethics is the collection of all the values
and actions that people feel are appropriate in the
workplace.
 ‘it refers to conventional standards of right and wrong
that prescribe what people should do. This also
includes virtues such as fairness, honesty, loyalty, and
concern for others’
WHAT IS ETHICS

4. UNETHICAL COMMUNICATION
 Plagiarism
 Selective misquoting
 Misrepresenting numbers
 Distorting values

5. WORK ETHICS PERFORMANCE STANDARDS
 Good workplace ethics is necessary for
successful career
 Following areas of work ethics traits
and performance standards are:

6. VALUE PROPOSITION
Personal Ethics Specific to workplace
Requirements
Keeping certain information confidential
Maintaining cordial relation with clients and agencies
Being prepared to take up new task
Sincerity
punctuality
Loyalty & honesty
Trust Worthiness
Imitative
Self-discipline

7. STRATEGIES
Attendance
Appearance
Character
Productivity
Teamwork
communica
tion
organizati
onal
cooperati
on
respect
attitude

8. STRATEGIC FEATURES
Attendance
• Attend 90% or more of the required class
• Attendance often has a large impact on individual and team
success
Appearance
• “A person makes their first impression of someone in three seconds”
• Good manners
• Dress properly
Character
• Loyalty & Honesty
• Trustworthiness & Dependability
• reliability
Teamwork
• Respect the rights of others
• Cooperation
• Seeking opportunities for continuous learning
• Being assertive

9. STRATEGIC FEATURES
Attitude
• Demonstrating a positive attitude
• Appearing self confident
• Having realistic expectations for self
Productivity
• Following safety procedures
• Conversing material
• Following directions properly
• Keep the work area neat and clean
Organizational
skill
• Prepare for assignments at home
• Spend time wisely
• Prioritize- what's most important?
• Set timetables
Communicational Skills
• Verbal or nonverbal must be clear.
• To the point.
• Empathic
• Treat people with kindness

10. STRATEGIC FEATURES
cooperation
• Developing good working relationships
• Following the chain of commands
• Good at conflict management
• Being a good problem solver
Respect
• Work to the best of your ability
• Do what’s asked for first time
• Accept and acknowledge an individual talents and knowledge

11.  Etiquette is derived from French word means ticket-
ticket to get anything & place you want.
 It is defined as a good behavior which distinguishes
human beings from animals
 Professional etiquette is defined as:
‘an unwritten code of conduct regarding the interactions
among the members in a business setting. Professional
etiquette plays a monumental role in making a lasting
positive first impression’
WHAT IS
ETIQUETTES?

12. DIFFERENCE BETWEEN ETHICS AND ETIQUETTES
1. Ethics refer to a set of moral principles that relates to
the difference between good and bad.
2. Etiquette is a customary code which indicates the
proper and polite way to behave in society.
3. The main difference between ethics and etiquette is
that ethics relate to principles or conscience whereas
etiquette is related to behavior.

13. DIFFERENCE
BETWEEN ETHICS &
ETIQUETTES

14. TYPES
OF
ETIQUETTES
Etiquettes
SOCIAL MEDIA
ETIQUETTES
BE MINDFUL OF
WHAT YOU POST.
TREAT PEOPLE WITH
RESPECT AND
DIGNITY .
A slight
acquaintance
doesn’t mean you
should send a fb
request
EMAIL
ETIQUETTES
Write an
appropriate
subject to
indicate the
purpose
Check spellings
and grammar
For confusing
or difficult
issue , prefer
to discuss in
person
CELLPHONE
ETIQUETTES
Don’t attend
calls during
meetings and
conferences
In case of emergency
keep the conversion
short and move out of
the room .
Use appropriate
ringtone with low
volume
VIDEO CALL
ETIQUETTES
Check the
internet
connection and
camera
performance
Avoid conducting
video chat in noisy
places
WORKPLACE
ETIQUTTES
Grooming smile
Dining etiquettes
Personal appearance

15. THANK YOU