Enterprise 2.0 - Transforming Collaborative Work

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Enterprise 2.0 refers to the use of social software platforms and Web 2.0 technologies within companies to enable collaboration, knowledge sharing, and communication. Common tools include wikis, blogs, social networking, social bookmarking, video/podcasting, and instant messaging. These tools allow employees to find information and experts more easily, work together on projects virtually, share new ideas, and communicate more effectively. Successfully implementing Enterprise 2.0 requires aligning tools with business goals, selecting and rolling out technologies strategically, engaging users through change management, and making iterative improvements.

Technology Business

Enterprise 2.0
Transforming Collaborative Work

How to get the team to work together?

test note

What is Web 2.0?

2nd Generation World Wide Web
A read write web
Enables users to share, participate, communicate and
collaborate
It’s an attitude, not only a technology
Allows mobile access of applications

Enterprise 2.0
Enterprise 2.0 is the use of emergent social software platforms
[Web 2.0] within companies, or between companies and their
partners or customers. (McAfee, 2006)

Some examples of Web 2.0 applications that could be used within
an organisation:

LinkedIn

Twitter

Wikipedia

Blogs

De.li.cious (social bookmarking)

Enterprise 2.0
Common tools for internal Enterprise 2.0
Wiki
Blog
Social networking
Social bookmarking
Video / pod cast
Instant messaging / video conference

Relationships
Wikis Wikipedia

Blogs Blogger, WordPress

Social networking LinkedIn, FaceBook

Social Bookmarking De.Li.Cious, Digg

Video/Podcast Youtube

IM, Video Conference MSN, Skype

Wikis
Collaborative authoring of content
Discussions
Version control
Why Wikis within an organisation?
Improved virtual team collaboration
Knowledge retention
Improved communication

Blogs
Chronological order postings (Text, pictures, videos)
One or more contributors
Comments / discussions
Why Blogs within an organisation?
Sharing of new innovation ideas
Announcements and news

Social Networking

Connect with other employees
Search for other experts
Why social networking within organisations?
Improved networking especially for global ﬁrms
Improved resource management

Video / Podcast

Announcements and news
Interactive communication
Why video / podcasting for organisations?
Effective communication
Interactivity

IM / Video Conferencing
Real time communications
Virtual meetings
Group chats
Why IM / video conferencing in organisations?
Cost effective team meetings
Effective communications
Interactivity

Beneﬁts
Improved collaboration and sharing of resources
Reduction of communication and transaction costs
Knowledge retention
Innovation
Improved communication
Rich social network

Implementing Enterprise 2.0

Business objectives and planning
Product selection and implementation roadmap
Technical implementation
Engaging users and change management
Iterative improvements to platform

Implementing Enterprise 2.0
Change management
Always start with a pilot test group (select carefully)
Solve a real business problem
Engage with “champions”
Motivate users to spread the good news
Minimal training

Questions

Do you expect your future employer to have these tools
within the organisation?
Would prefer to work with an organisation with or
without these tools?
Would you be interested to use these tools?

Sean Lew

Blog: www.bluethots.com

Skype: sean.lew

Twitter: sean_lew

Facebook: www.facebook.com/sean.lew

Email: sean.lew@bluethots.com

Credits

http://www.ﬂickr.com/photos/dcdead/3844724619/

http://www.ﬂickr.com/photos/driftingphotographer/2984561053/

http://www.ﬂickr.com/photos/markop/2523825358/

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Samuel Driessen

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esangathan

So you've heard people talking about them, but are blogs and wikis just another technology fad? This interactive seminar will help you to understand why the latest wave of collaborative e-learning tools should have a place in your training toolbox and what you need to do in order to start using them: Blogs and wikis explained, including live demonstrations; The value of using blogs and wikis as e-learning tools; What information technology you need to host a blog or wiki; Other issues related to using blogs and wikis in organisations; and How to get started with your own blog. This presentation was made at a joint meeting of the Australian Institute of Training and Development (AITD) and ACT-KM on 30th March, 2005, in Canberra, Australia.

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