Disengaged Workforce . . . the reasons are very simple and solutions are even simpler. Our workforce is desperately looking for - empowerment, clear definition of expectations and support from leadership. I have been delivering business transformation programs for 25 years, i miss the projects where the right conditions existed. I worked 70 hours a week for 2.5 years, only billed my client for 40 but i loved every minute of it. we owe it to our staff, it is our professional and ethical duty.

1. Disengaged Workforce
– now what
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2. a. meaningful work
According to recent Gallup Study -70% of US workforce is disengaged at
their workplace (Gallup Study )
If you believe the Engaged Workforce is necessary to thrive in today’s
economy then it is our professional and ethical duty to reverse this trend
How?
Transparency and Accountability is the key
“people want to do meaningful work and want to know there is
accountability”
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3. b. transparency and accountability
To help create a transparent and accountable culture, we advocate that
middle and upper management need to master following five
competencies and senior management need to hold them (including
themselves) accountable.
Ability to :
1. Define what is value and how it is generated
2. Manage and leverage current assets
3. Consensus among all what changes are affecting our ability to
deliver highest possible value to our stakeholder
4. What must change and how to change
5. Effective execution of change
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4. 1. enterprise value
Consensus among all stakeholders – how Value is defined, measured
and optimized.
Enterprise Value for a
Healthcare Delivery
Organization
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5. 2. performance of current assets
Define how current assets are deployed to optimize VALUE, what is
the performance each constituent capability, who is RESPONSIBLE for
their performance and impact of suboptimum capability performance
on value optimization
People are the assets of a Healthcare Organization
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6. 3. discontinuities
What are the global trends that are affecting,
either positively or
negatively, our ability to pounce on the opportunities created by the
Discontinuities
Adoption of technology in healthcare delivery is a discontinuity
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7. 4. change plan
Getting all stakeholders to agree on what capabilities must change
in order to capitalize on the opportunities presented by the
discontinuities and developing most pragmatic transition plan and
portfolio of projects is absolutely necessary to ensure successful
transformation
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8. 5. execute change
Know how to support the frontline workers who are bringing change,
they will need your support, protection and constant
reaffirmation of why change.
Tough (your Change
Leaders) will need
protection from
powerful generals
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9. c. transparency & accountability is
possible if we
have common vocabulary
among middle and upper
management team members
empower them to help you
define and execute change
clearly define what is expected
of them and why it matters to
them and people they work for
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10. d. where to start – leadership training
Leaders
4 Caring Environment
Program Dates:
Toronto: Dec 3rd to 6th
Philadelphia: Jan 21st to 24th
San Francisco: March 11th to 14th
Chicago: Feb 4th to 7th
Dallas Feb 25th to 28th
New York March 25th to 28th
learn more
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