Make and Take Webinar presented by Dr. Chris Chamberlain. Part of the DEPR (Desktop Education for Parks and Recreation) Series presented by CRPS California Parks and Recreation Society. development

1. MAKE AND TAKE
ENERGIZE, MOTIVATE &
SUSTAIN MOMENTUM
IN YOUR STAFF
Desktop Education for Parks and Recreation

2. DESKTOP EDUCATION FOR PARKS AND RECREATION
WELCOME AND SIGN-IN
 PLEASE mute your phone by
hitting *6. When the
presentation begins we will
Please sign in (by typing mute ALL lines
in the chat box):  YOU will be not be speaking during
the webinar. However, YOU WILL
use the webinar chat and feedback
• Your Agency Name box often.
 Phone audio is much more reliable
• The number of people than computer audio. If you are
watching/attending listening through your computer
speakers and have audio problems
the webinar from your during the webinar PLEASE dial in
agency today to the conference number
718.432.3900. Conference ID#
• What is the name of 890590
the person who will  Have you downloaded and printed a
be inputting answers copy of your handouts? (Sent in
today’s reminder update.)
into the webinar
application

3. Raise your hand here…
LET‟S REVIEW THE WEBINAR APPLICATION
Orange indicates your input is
required…
• Raise Hand
• Feedback
• Text input
This is the Feedback Box
All Chat Conversations will appear here.
This is the chatbox… Type here, hit enter to send

4. Yes or No…
Do you want CEUs for this session?
 You do not need to be  Please direct any
a CPRS member to questions specific to
receive CEUs. CEUs to Leslie Fritz at
 You must view the CPRS (California Parks
session live. and Recreation
Society)
 You must complete the
post webinar CEU  leslie@cprs.org
“Test” (8-10 questions)  916.665.2777
 Test must be returned
within 14 days of the
webinar date.

5. INTRODUCING OUR SPEAKER FOR TODAY
 Chris Chamberlain,
Assistant Professor
 Department of
Hospitality, Recreation &
Tourism
 California State
University, East Bay

6. RAISE YOUR HAND IF…
You have ever been motivated
to do else to do something by
someone else…

7. HOW WELL DO YOU AGREE WITH THIS
STATEMENT:
(Answer in the
feedback box)
“If I take time to
play, energize
and motivate the
staff I work with,
they will be more
engaged and do
a better job.”

8. FILL IN THE TEXT BOX
When I need to “re-charge
my batteries” I try to ….

9. PRE-WEBINAR
ASSIGNMENT ONE
http://www.mindtools.com/pages/article/newLDR_57.htm

10. MOTIVATION TEST SCORE POLLING
What was your score?
(Select the corresponding letter in your Feedback Box)
• A. 44-60 - Wonderful! You get things done, and you
don't let anything stand in your way.
• B. 28-43 -You're doing OK on self-motivation. You're
certainly not failing – however, you could achieve
much more.
• C. 12-27 - You allow your personal doubts and fears to
keep you from succeeding..
• D. I didn’t take the test.

11. ENERGIZERS VS. MOTIVATORS
 In your feedback box, how strongly do you agree with this
statement?
 “There is a distinct difference between energizers and
motivators.”

12. ENERGIZERS VS. MOTIVATORS
Energizers Motivators
 Might be quick actions  Often are planned
 Planned or unplanned activities or outcomes.
 Daily (or more frequent)  Can be challenges,
energizers are common. competitions or contests.
 Individual energizers are  Might take the form of
encouraged. rewards or incentives. (If
you do this, you get this.)
 Energizers can “exercise”
the mind or body.
 Motivators are often
attached to reaching
 Often involve physical goals or improving
activity performance.
 Can feel like games, play or
fun

13. ENERGIZING YOUR STAFF
 Recreation professionals are the
worst at taking their own advice.
 We‟re so committed to quality of life
experiences that we often forget to
do the same ourselves.
 What can you do for “fun?”
 Staff game days
 Organized lunches
 A department calendar (guess who
this is contest)
 Daily brain teasers & challenges
It‟s been said that you
should laugh every day.
In your text box list some
things that you do for “office
space fun.”

14. ENERGIZING YOUR STAFF - BRAINTEASERS
 There are 3 full glasses and 3 empty glasses of
water. Only moving one glass, alternate the full
and empty glasses.
F F F E E E
In your feedback box please answer
a. We figured it out.
b. We did not figure it out.
c. We THINK we figured it out.
d. We were too lazy to try to figure it out.

15. ENERGIZING YOUR STAFF - BRAINTEASERS
What order are these numbers in?
8 5 9 1 6 3 0
In your feedback box please answer yes or no
YES, We got it!
NO, We didn‟t get it!

16. CHECK OUT ONLINE
RESOURCES TO ENERGIZE
YOUR BRAIN
Braingle.com
20,000 brain teasers, riddles, logic
problems, quizzes and mind puzzles
Luminosity.com Creativepuzzles.com
Train your brain and track your Puzzle ideas that can be used on and off-
progress. line. Print and use at staff meetings

17. ENERGIZING YOUR STAFF – IDEAS?
o Considerthe following activities to
boost energy among your staff:
o Mystery donut days
o Free lunch time massages
o Celebrate absurd holidays
o Dress down days
o Bowling
o Exercise groups

18. ENERGIZING YOUR STAFF BRAINSTORM
 Refer to your pre-
webinar assignment.
 On your handout… list
your favorite energizer.
 In your text box…
List a few of your most
“unique” energizers.

19. ENERGIZING YOUR STAFF
o In your text box:
o Brainstorm a list of as many ways as possible that
you could energize you team.
o Be as specific as possible.

20. ENERGIZING DIFFERENT STAFFERS
 Some fun, some work
 No such thing as one
size fits all
 Know your staff and
know what makes them
tick
 Set stretch goals
 Switch up duties to
energize
 Goal is to keep staff
engaged

21. MOTIVATION DEFINED
 Tom Peters in, The Little Big
Things, said, “I hate the word
“motivation”…I hate it because
the idea of me “motivating” you
is so outrageous and
arrogant…to state the
obvious…only you can
motivate you.” p. 11
 Motivation is defined as the
process that initiates, guides
and maintains goal-oriented
behaviors.
 Motivation is what causes us
to act.
 Know yourself and know your
people.

22. TIPS IN MOTIVATING OTHERS
From Mark Sanborn’s
101 Tips to Get and Stay
Motivated
 Energize yourself: Exercise
dramatically affects mood and
attitude.
 Make it easy to get started:
Reduce mountainous projects
into doable steps.
 Make time to refuel: Just like a
car that runs out of gas, take
breaks to refuel during the day.
 Protect your attitude from
energy suckers: Negative
people can drain you and your
staff.

23. MOTIVATION- IDEA SHARING
 Refer to your PRE-
WEBINAR Assignment
 In your text box:
 “What techniques do
you use to motivate
yourself
PERSONALLY?”

24. MOTIVATION- IDEA SHARING
 Inyour text box:
 “What techniques
do you use to
motivate others?”

25. MOMENTUM - DEFINED
“The positive or negative
change in cognition, affect,
physiology, and behavior
caused by an event or
series of events that affects
either the perceptions of
the competitors or,
perhaps, the quality of
performance and the
outcome of the
competition.”

26. MOMENTUM – POSITIVE VS. NEGATIVE
 Positive momentum is
associated with periods of
competition, such as a
winning streak, things
seem to „go right‟ for the
competitors.
 In contrast, negative
momentum is associated
with periods, such as a
losing streak, when
everything seems to „go
wrong‟.

27. SHIFT IN MOMENTUM – A RECENT EXAMPLE
 Momentum often shifts over the course
of a game, competition, tournament,
project or activity.
 As we saw in the recent Super Bowl,
momentum can swing from team to
team. Both teams had a period of
momentum when things just went right.
 Momentum builds as confidence builds.
Think of the San Francisco Giants and
their improbable comebacks in the
playoffs last year.
 Every player on the field contributed to
the growing confidence in the team-
maybe a play or a pitch and those
plays or pitches continued to build into
a win, then another.

28. NEGATIVE MOMENTUM- IDEA SHARING
 Answer in your text box:
 Knowing how psychological
momentum can be, what
types of things create
NEGATIVE momentum in
teams?

29. POSITIVE MOMENTUM- IDEA SHARING
 Answer in your text box:
 Knowing how psychological
momentum can be, what
types of things create
POSITIVE momentum in
teams?

30. PRIORITIZE YOUR MOMENTUM BUILDERS
 On your handout…
 Last month‟s Make and Take
Webinar introduced the A
Prioritization Pyramid.
 Based on the ideas generated in
the last activity -- What Positive
Momentum Builders will you
place on TOP of your
Prioritization Pyramid? B
 Questions to consider?
 What NEEDS to get done?
 What NEEDS to get done first?
 What NEEDS to get done NOW?
 What activities have gotten
“stalled” or “stuck?” (Need a kick
in the pants)
C

31. PRIORITIZE MOTIVATORS AND ENERGIZERS
On your handout…
• We‟ve brainstormed lots of energizers and
motivators today! You also listed some on your
Pre-Webinar Assignment (#2).
A
• Taking all these ideas into consideration, which
motivators/energizers are high priority?
• Add to your pyramid and apply a couple of
energizers and motivators to the Prioritization
Pyramid introduced during last month’s Make and B
Take Webinar.
a. Personal a. Professional a. What does your
Energizers/Motivators Energizers/Motivators agency do to
As a “Team Leader” how motivate?
do YOU motivate
others?)
C

32. YOUR CHALLENGE – SCHEDULE ENERGIZERS
ON YOUR HANDOUT…
 It‟s important to plan and  Remember
schedule regular energizers  They can be fun
and motivators.  They can be brain
teasers/joke of the day
 Use your handout  They can be a
person/activity of the week
to schedule frequency  Celebrate odd holidays
such as “National Puzzle
 daily Day” or “National Tell a
Fairy Tale Day.”
 weekly  Start a debate for fun‟s
sake:
 monthly  Is Cheesecake a cake or a
pie?
 quarterly
 Paper or plastic?
 Yearly  Turn a “what if” into a “why
not?”

33. YOUR CHALLENGE – TAKE STEPS
 Take steps to build momentum.
 How do you eat an elephant? One
bite at a time.
 Recognize achievements along the
way to the larger goal.
 Look at ways to build confidence
in your team- little things that are
easy to achieve
 Look for opportunities to “get the
ball” to someone new on the team.
 Build on the strengths of your
individual team members and
once those strengths are mega
strong, mix in a weakness but tie it
to the strength.
 Do pieces of all of this and you‟ve
got a high performing team!

34. LEARNING OUTCOMES REVIEWED
 You should now be able to:
 Implement easy & fun motivation strategies
 Understand and address key generational changes
when it comes to motivation
 Bring a fresh, high energy approach to engaging
your staff
 Sustain momentum from project to project in your
staff

35. REVIEW
 Please type
in the text
box the most
valuable thing
you learned
today.

36. COMMITMENT TO ACTION
 Please type into
the text box…
ONE energizer,
motivator or
momentum
builder you will
implement with
your team in the
next month.

37. SEE YOU NEXT MONTH!
 Make and Take Marketing Plan
 Jodi Rudick, ADvisors Marketing Group
Get ready to brainstorm and
create a ready-to use
marketing plan!

38. HOW TO CONTACT CHRIS…
 Chris Chamberlain, Assistant Professor
 Department of Hospitality, Recreation & Tourism
California State University, East Bay
 510-885-2010
 Chris.Chamberlain@csueastbay.edu
 Chris Chamberlain
 Leading Edge Training & Development
 925-570-9854 recreationchris@gmail.com