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Enabling RCS
service
delivery
         Marcelo Xella
         Manager, Systems Engineering –
         CALA South Cone
Acme Packet – leader in session
delivery network solutions
  Mission: enable delivery of           •    Founded: 2000
   trusted, first-class interactive
                                         •    HQ: Bedford, MA USA
   communications and data
                                         •    NASDAQ: APKT
   services across IP networks
                                         •    2011 revenue: $307M
                                         •    2011 net income: $72M
  Solutions to enable
                                         •    835+ employees
   all-IP evolution
     Increase revenue
     Lower total cost of ownership
     Maximize network agility

  Experienced
     1,775 customers
     150 IMS projects



      Acme Packet | www.acmepacket.com                          2
RCS reality check


IMS complexity and                     IP service delivery is
  business case                             challenging




    Acme Packet | www.acmepacket.com                       3
Simplification to make sense of the
 RCS business case
           Streamline:                                         Grow:
IMS access & session management                 Session-aware load balancing

                                                             IMS&&&&&&RCS&&&&&&&&NGN&
                                                    Mobile&                         Enterprise&
      Cx/Dx                                                     Residen:al&
                                                Voice&
                                                            Video&conferencing&       Telepresence&
      Rf
                                               Presence&
                                    ENUM                               Content&&&video&share&
                         ISC                      IM&&&messaging&
       e2/Ml                                                    FMC&           UCC&
       Rx
                                                                                        Cluster(
       Rx/Rq




                          Fixed-line
     3G/LTE
                          broadband
                                                  Mobile&        Residen:al&          Enterprise(




            Acme Packet | www.acmepacket.com                                                   4
Signaling control for RCS:
protecting service availability
    Goals:
           Assures RCS-e application servers process legitimate
            subscribers
           Protects servers from DoS attacks, mis-configured or
            misbehaving clients and non-malicious overload
            events


    Requirements
           Granular security per service & application
           User definable


    Key features
           Signaling rate limiting
           Access control lists and SIP Methods whitelists/
            blacklists
           Topology hiding
           Signaling screening = Signaling DPI
           Encryption: extending RCS to WiFi/Internet


              Acme Packet Company Confidential | www.acmepacket.com   5
Other pieces to the RCS service
delivery puzzle

Service Reach                                                 Lawful
                                                             intercept
SIP normalization
                                                              IM, VOIP
Firewall traversal
                                                             Encrypted
iPhone keep alive                                              traffic
                                                          Signaling & media




                                             QoE

                                  Battery life friendly
                                          QoS marking


       Acme Packet | www.acmepacket.com                                       6
Interconnect for RCS, MSC voice
and VoLTE
  Lower TCO: interconnect for all
   services                                     Wholesale/
                                                             IP peer   PSTN
                                                   IPX
      Mobile-mobile, mobile-fixed
      RCS, 2G/3G voice, VoLTE, video
      Bi-lateral & IPX interconnect



  Secure, managed interconnect border
      Security assures network availability
      Layer 3-5 mediation maximizes service
       reach and accelerates time to market
      QoE controls provide high quality          Fixed      3G/LTE    2G/3G
       services
      Dynamic, flexible routing lowers costs



       Acme Packet | www.acmepacket.com                                  7
Summary

  RCS services are integral parts of all-IP evolution

  Simplicity, speed and scalability are key to
   making RCS work

  Rich functionality to meet RCS security,
   interoperability and regulatory requirements




     Acme Packet | www.acmepacket.com                    8
RCS$&$the$Transforma1on$of$Mobile$Messaging$
                                                                        August$2012$


Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
Interop$Technologies$
                                                                                            Trusted$Partner$
                   •  Rich$Communica1on$Suite$(RCS)$Gateway$
                   • $$Short$Message$Service$Center$(SMSC)$4$Series$
                   • $$Message$Personaliza1on$&$Control$(MPAC)$
                   • $$Mul1media$Message$Service$Center$(MMSC)$
                   •  Converged$Messaging$Solu1on$
                   • $$Wireless$Applica1on$Protocol$(WAP)$Gateway$
                   • $$ISL683$OverLtheLAir$(OTAPA$&$OTASP)$with$Interac1ve$Voice$Response$(IVR)$System$
                   • $$Session$Ini1a1on$Protocol$(SIP)$Messaging$Gateway$
                   • $$Intelligent$Route$Manager$(HLR$Caching)$
                   • $$Common$Short$Code$(CSC)$Gateway$
                   • $$Commercial$Mobile$Service$Provider$(CMSP)$Gateway$
                        All#solu'ons#are#available#in#flexible#deployment#op'ons,#including#Hosted#Services,#
                                               Modified#Hosted#Services,#and#Turnkey.##

Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
Interop$Technologies$
                                                                                       Trusted$Partner$

            Interop(Technologies—the(compelling(choice(for(advanced(wireless(solu8ons(
            •  Founded$in$2002$
            •  Solu1ons$that$offer$new$levels$of$scalability,$extensibility,$redundancy,$and$throughput$
            •  FutureLproof$architecture$(seamless$migra1on$to,$through,$and$back$and$forth)$
            •  Ability$to$match$any$business$need,$including$operator$trend$toward$Managed$Services$or$
               focus$on$Turnkey$(deployment$models$include$Hosted,$Modified$Hosted,$and$Turnkey)$
            •  Knowledge$and$experience$that$can$only$come$from$running$our$own$solu1ons$inLnetwork$
               (“He$who$builds,$sells;$he$who$hosts,$buys.”)$




Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
Why$RCS?$Why$Now?$


Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
Why$RCS?$Why$Now?$




                                                       $13.9$billion$
                               The$amount$of$revenue$operators$lost$to$
                                 overLtheLtop$(OTT)$services$last$year.$




Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
What$are$OTT$Services?$




                     •  Provided$by$third$par1es,$carried$over$network$operators’$
                        data$networks,$but$provide$licle$to$no$revenue$for$operator$
                     •  Downloaded$by$smartphone$users$from$app$stores$(iTunes,$
                        Blackberry$App$World,$Android$Market,$etc.)$

Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
OTT$Impact$in$La1n$America$

                        •  Growing$use$of$OTT$services$is$acributed$to$
                           increased$smartphone$use.$$$
                                   –  20%$penetra1on$in$La1n$America$in$2012$
                                   –  Es1mated$to$reach$33%$in$2013$and$60%$in$2018$
                        •  Unlimited$SMS$and$MMS$pricing$plans$are$not$
                           prevalent$in$La1n$America,$making$noLcost$
                           OTT$op1ons$even$more$acrac1ve.$




Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
Usage$and$Revenue$Trends$




Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
RCS:$The$Industry$Solu1on$

                      RCS(offers(features(that(extend(SMS/MMS(and(compete(
                      with(OTT(services.(
                      •  Communica1on$starts$from$address$book.$
                                 –  Tradi1onal$contact$info$(name,$number)$
                                 –  Enhanced$info$(current$capabili1es—chat,$video/image$share,$file$
                                    transfer).$
                      •  Chats$can$be$oneLtoLone$or$group.$
                      •  Subscribers$can$share$images,$files,$or$videos$in$real$1me.$
                      •  IMLlike$indicators$show$“…is$typing”$and$delivery$
                         confirma1ons.$
                      •  RCS$supports$smartphones$and$feature$phones.$


Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
Timing$is$Cri1cal$
                      RCS(is(available(today…(
                      •  Consider$an$internal$RCS$demonstra1on$such$as$
                         Interop’s$LoadLNLGo$program.$
                                o  No$cost,$no$commitment,$30Lday$RCS$evalua1on$
                      •  Solu1ons$are$available$that$do$not$require$IMS$core$but$
                         that$will$seamlessly$integrate$with$IMS$if$and$when$
                         operator$is$ready.$
                      •  Hosted$deployment$op1ons$allow$for$fast,$costLeffec1ve$
                         implementa1on.$
                      •  Solu1ons$providing$backward$compa1bility$with$SMS$
                         and$MMS$bridge$the$gap$between$legacy$and$nextLgen$
                         messaging.$
Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
Summary$

                      RCS(is(the(future(of(messaging.(
                      •  OTT$services$are$eroding$legacy$messaging$revenues.$
                      •  La1n$America$is$par1cularly$vulnerable$due$to$lack$of$
                         unlimited$pricing$plans$for$SMS/MMS.$
                      •  RCS$gives$subscribers$an$OTT$alterna1ve$and$supports$both$
                         feature$phones$and$smartphones.$
                      •  You$can$launch$fully$compliant$RCS$with$or$without$an$IMS$
                         core.$
                      •  Hosted$deployment$lets$you$introduce$RCS$quickly$and$
                         economically.$


Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
World$Headquarters:$
                                                              13500$Powers$Court$Fort$Myers,$FL$33912$
                                                                                     +1L239L425L3000$$
                                                                        www.interoptechnologies.com$




Copyright$©$Interop$Technologies$2012.$All$rights$reserved$

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Enabling rcs service delivery telesemana august2012 rev2_mx

  • 1. Enabling RCS service delivery Marcelo Xella Manager, Systems Engineering – CALA South Cone
  • 2. Acme Packet – leader in session delivery network solutions   Mission: enable delivery of •  Founded: 2000 trusted, first-class interactive •  HQ: Bedford, MA USA communications and data •  NASDAQ: APKT services across IP networks •  2011 revenue: $307M •  2011 net income: $72M   Solutions to enable •  835+ employees all-IP evolution   Increase revenue   Lower total cost of ownership   Maximize network agility   Experienced   1,775 customers   150 IMS projects Acme Packet | www.acmepacket.com 2
  • 3. RCS reality check IMS complexity and IP service delivery is business case challenging Acme Packet | www.acmepacket.com 3
  • 4. Simplification to make sense of the RCS business case Streamline: Grow: IMS access & session management Session-aware load balancing IMS&&&&&&RCS&&&&&&&&NGN& Mobile& Enterprise& Cx/Dx Residen:al& Voice& Video&conferencing& Telepresence& Rf Presence& ENUM Content&&&video&share& ISC IM&&&messaging& e2/Ml FMC& UCC& Rx Cluster( Rx/Rq Fixed-line 3G/LTE broadband Mobile& Residen:al& Enterprise( Acme Packet | www.acmepacket.com 4
  • 5. Signaling control for RCS: protecting service availability   Goals:   Assures RCS-e application servers process legitimate subscribers   Protects servers from DoS attacks, mis-configured or misbehaving clients and non-malicious overload events   Requirements   Granular security per service & application   User definable   Key features   Signaling rate limiting   Access control lists and SIP Methods whitelists/ blacklists   Topology hiding   Signaling screening = Signaling DPI   Encryption: extending RCS to WiFi/Internet Acme Packet Company Confidential | www.acmepacket.com 5
  • 6. Other pieces to the RCS service delivery puzzle Service Reach Lawful intercept SIP normalization IM, VOIP Firewall traversal Encrypted iPhone keep alive traffic Signaling & media QoE Battery life friendly QoS marking Acme Packet | www.acmepacket.com 6
  • 7. Interconnect for RCS, MSC voice and VoLTE   Lower TCO: interconnect for all services Wholesale/ IP peer PSTN IPX   Mobile-mobile, mobile-fixed   RCS, 2G/3G voice, VoLTE, video   Bi-lateral & IPX interconnect   Secure, managed interconnect border   Security assures network availability   Layer 3-5 mediation maximizes service reach and accelerates time to market   QoE controls provide high quality Fixed 3G/LTE 2G/3G services   Dynamic, flexible routing lowers costs Acme Packet | www.acmepacket.com 7
  • 8. Summary   RCS services are integral parts of all-IP evolution   Simplicity, speed and scalability are key to making RCS work   Rich functionality to meet RCS security, interoperability and regulatory requirements Acme Packet | www.acmepacket.com 8
  • 9. RCS$&$the$Transforma1on$of$Mobile$Messaging$ August$2012$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 10. Interop$Technologies$ Trusted$Partner$ •  Rich$Communica1on$Suite$(RCS)$Gateway$ • $$Short$Message$Service$Center$(SMSC)$4$Series$ • $$Message$Personaliza1on$&$Control$(MPAC)$ • $$Mul1media$Message$Service$Center$(MMSC)$ •  Converged$Messaging$Solu1on$ • $$Wireless$Applica1on$Protocol$(WAP)$Gateway$ • $$ISL683$OverLtheLAir$(OTAPA$&$OTASP)$with$Interac1ve$Voice$Response$(IVR)$System$ • $$Session$Ini1a1on$Protocol$(SIP)$Messaging$Gateway$ • $$Intelligent$Route$Manager$(HLR$Caching)$ • $$Common$Short$Code$(CSC)$Gateway$ • $$Commercial$Mobile$Service$Provider$(CMSP)$Gateway$ All#solu'ons#are#available#in#flexible#deployment#op'ons,#including#Hosted#Services,# Modified#Hosted#Services,#and#Turnkey.## Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 11. Interop$Technologies$ Trusted$Partner$ Interop(Technologies—the(compelling(choice(for(advanced(wireless(solu8ons( •  Founded$in$2002$ •  Solu1ons$that$offer$new$levels$of$scalability,$extensibility,$redundancy,$and$throughput$ •  FutureLproof$architecture$(seamless$migra1on$to,$through,$and$back$and$forth)$ •  Ability$to$match$any$business$need,$including$operator$trend$toward$Managed$Services$or$ focus$on$Turnkey$(deployment$models$include$Hosted,$Modified$Hosted,$and$Turnkey)$ •  Knowledge$and$experience$that$can$only$come$from$running$our$own$solu1ons$inLnetwork$ (“He$who$builds,$sells;$he$who$hosts,$buys.”)$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 13. Why$RCS?$Why$Now?$ $13.9$billion$ The$amount$of$revenue$operators$lost$to$ overLtheLtop$(OTT)$services$last$year.$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 14. What$are$OTT$Services?$ •  Provided$by$third$par1es,$carried$over$network$operators’$ data$networks,$but$provide$licle$to$no$revenue$for$operator$ •  Downloaded$by$smartphone$users$from$app$stores$(iTunes,$ Blackberry$App$World,$Android$Market,$etc.)$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 15. OTT$Impact$in$La1n$America$ •  Growing$use$of$OTT$services$is$acributed$to$ increased$smartphone$use.$$$ –  20%$penetra1on$in$La1n$America$in$2012$ –  Es1mated$to$reach$33%$in$2013$and$60%$in$2018$ •  Unlimited$SMS$and$MMS$pricing$plans$are$not$ prevalent$in$La1n$America,$making$noLcost$ OTT$op1ons$even$more$acrac1ve.$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 17. RCS:$The$Industry$Solu1on$ RCS(offers(features(that(extend(SMS/MMS(and(compete( with(OTT(services.( •  Communica1on$starts$from$address$book.$ –  Tradi1onal$contact$info$(name,$number)$ –  Enhanced$info$(current$capabili1es—chat,$video/image$share,$file$ transfer).$ •  Chats$can$be$oneLtoLone$or$group.$ •  Subscribers$can$share$images,$files,$or$videos$in$real$1me.$ •  IMLlike$indicators$show$“…is$typing”$and$delivery$ confirma1ons.$ •  RCS$supports$smartphones$and$feature$phones.$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 18. Timing$is$Cri1cal$ RCS(is(available(today…( •  Consider$an$internal$RCS$demonstra1on$such$as$ Interop’s$LoadLNLGo$program.$ o  No$cost,$no$commitment,$30Lday$RCS$evalua1on$ •  Solu1ons$are$available$that$do$not$require$IMS$core$but$ that$will$seamlessly$integrate$with$IMS$if$and$when$ operator$is$ready.$ •  Hosted$deployment$op1ons$allow$for$fast,$costLeffec1ve$ implementa1on.$ •  Solu1ons$providing$backward$compa1bility$with$SMS$ and$MMS$bridge$the$gap$between$legacy$and$nextLgen$ messaging.$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 19. Summary$ RCS(is(the(future(of(messaging.( •  OTT$services$are$eroding$legacy$messaging$revenues.$ •  La1n$America$is$par1cularly$vulnerable$due$to$lack$of$ unlimited$pricing$plans$for$SMS/MMS.$ •  RCS$gives$subscribers$an$OTT$alterna1ve$and$supports$both$ feature$phones$and$smartphones.$ •  You$can$launch$fully$compliant$RCS$with$or$without$an$IMS$ core.$ •  Hosted$deployment$lets$you$introduce$RCS$quickly$and$ economically.$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$
  • 20. World$Headquarters:$ 13500$Powers$Court$Fort$Myers,$FL$33912$ +1L239L425L3000$$ www.interoptechnologies.com$ Copyright$©$Interop$Technologies$2012.$All$rights$reserved$