The document presents Social Links 2.0, a product from Comptel that uses contextual intelligence and predictive analytics to help mobile operators combat churn and increase revenue. It discusses challenges such as declining revenue per user and profitability. Social Links uses data such as call detail records, location, billing, and social networks to generate predictive insights and define optimal actions. Case studies show how Social Links improved churn prediction accuracy, increased campaign response rates, and identified high potential customers.
Surviving the mobile invasion - They're spreading fast and they're vulnerableCapgemini
As the enterprise’s adoption of mobility continues to rise, IT departments are faced with the challenge of managing and securing a growing number of mobile devices. And not just workplace devices – but also the ones employees are bringing to work.
https://www.capgemini.com/mobile-solutions/mobile-secure-mdm
Surviving the mobile invasion - They're spreading fast and they're vulnerableCapgemini
As the enterprise’s adoption of mobility continues to rise, IT departments are faced with the challenge of managing and securing a growing number of mobile devices. And not just workplace devices – but also the ones employees are bringing to work.
https://www.capgemini.com/mobile-solutions/mobile-secure-mdm
Emergence and transformation of digital utilities in the “smart” era Capgemini
By Jonathan D Loretto and Michel van Zutphen
Oracle Open World 2013
Content:
The Emergence of the Digital Utility
Reinventing the Digital Customer Experience
Insurance industry trends 2015 and beyond: #3 Cloud ComputingEuro IT Group
Cloud computing in insurance:
- A few things about cloud
- What the big guys say about cloud
- Cloud benefits
- Cloud Computing across insurance value chain
- Deploying cloud computing in insurance
- Cloud workloads functions
- Cloud concerns
- Specific use cases
The fast-emerging distributed-ledger technology known as blockchain holds great promise. Blockchain provides controlled, secure access to sensitive data enabling traditionally independent organizations to work together to streamline and integrate processes. Business leaders are still trying to figure out how to put the technology to work. Yet most agree: Blockchain can unlock the vast value trapped in their business operations.
How Blockchain can bring Greater Value to Procure to Pay Processesaccenture
In this new Accenture document we discuss how blockchain technology can deliver real value to a financial service’s “Procure-to-Pay” process. For more information, see Philippe Guyonnet’s blog post: http://bit.ly/2gQs8nh
The presentation focuses on how enterprises can turn Internet-of-Things-Data into Action and outlines the 5-A Model for Data Actionability. 5A stands for Action, Assignment, Analysis, Aggregation and Acquisition.
Central questions such as “How do I identify bad quality during or before the process?” or “How do I prevent unplanned downtime?” are addressed in this presentation by Prof. Michael Capone, at the Capgemini Week of Innovation Networks 2016.
Anticipatory analytics - Bob Hallahan VP XavientBobhallahan
Don’t just attempt to predict what might happen with your business, anticipate what will happen and act on it before it occurs to prevent and avoid costs.
Sage MAS Intelligence offers powerful and easy-to-use graphical financial reporting capabilities to address your needs. Learn how Sage MAS Intelligence can help you gain access to your entire business data, reduce month-end close time, run real-time reports and much more.
Time to Re-Visit Your Cloud Contact Center DecisionIntelePeer
If you have looked into replacing an aging, inflexible premises-based system with a cloud-based application over the past couple of years, now might be a great time to consider your options. Or maybe you're already on the cloud but are wondering what is new?
With over 30 years experience in the communications industry, including 12 years as an industry analyst with The Pelorus Group, no one offers insight into the contact center industry like Sheila McGee-Smith.
Sheila, along with IntelePeer’s Felipe Rodriguez and IntelePeer customer Jay Nalli of Triton Technologies discuss how cloud contact center solutions will benefit your company.
This pivotal moment of transformation in the utility industry is providing large scale and unprecedented opportunity for traditional power providers and those operating at the edge of the grid. In this capability primer, we highlight some of the broader industry technology trends and the resulting tools, approaches and insights that Indigo Advisory Group employs to help utilities navigate uncertainty and create the right strategies.
In this webinar series we will present an overview of how SAP Cloud for Energy can improve your Utilities Landscape. We will also reveal never before seen previews of how your transformed landscape could look like.
Join us to discuss:
- SAP's Investment Focus Topics for Utilities
- SaaS Portfolio as an alternative for S/4HANA for Utilities on Premise
- The SAP Cloud for Energy Solution
- Demo: Mock-up of UI for Meter Data Specialist
Emergence and transformation of digital utilities in the “smart” era Capgemini
By Jonathan D Loretto and Michel van Zutphen
Oracle Open World 2013
Content:
The Emergence of the Digital Utility
Reinventing the Digital Customer Experience
Insurance industry trends 2015 and beyond: #3 Cloud ComputingEuro IT Group
Cloud computing in insurance:
- A few things about cloud
- What the big guys say about cloud
- Cloud benefits
- Cloud Computing across insurance value chain
- Deploying cloud computing in insurance
- Cloud workloads functions
- Cloud concerns
- Specific use cases
The fast-emerging distributed-ledger technology known as blockchain holds great promise. Blockchain provides controlled, secure access to sensitive data enabling traditionally independent organizations to work together to streamline and integrate processes. Business leaders are still trying to figure out how to put the technology to work. Yet most agree: Blockchain can unlock the vast value trapped in their business operations.
How Blockchain can bring Greater Value to Procure to Pay Processesaccenture
In this new Accenture document we discuss how blockchain technology can deliver real value to a financial service’s “Procure-to-Pay” process. For more information, see Philippe Guyonnet’s blog post: http://bit.ly/2gQs8nh
The presentation focuses on how enterprises can turn Internet-of-Things-Data into Action and outlines the 5-A Model for Data Actionability. 5A stands for Action, Assignment, Analysis, Aggregation and Acquisition.
Central questions such as “How do I identify bad quality during or before the process?” or “How do I prevent unplanned downtime?” are addressed in this presentation by Prof. Michael Capone, at the Capgemini Week of Innovation Networks 2016.
Anticipatory analytics - Bob Hallahan VP XavientBobhallahan
Don’t just attempt to predict what might happen with your business, anticipate what will happen and act on it before it occurs to prevent and avoid costs.
Sage MAS Intelligence offers powerful and easy-to-use graphical financial reporting capabilities to address your needs. Learn how Sage MAS Intelligence can help you gain access to your entire business data, reduce month-end close time, run real-time reports and much more.
Time to Re-Visit Your Cloud Contact Center DecisionIntelePeer
If you have looked into replacing an aging, inflexible premises-based system with a cloud-based application over the past couple of years, now might be a great time to consider your options. Or maybe you're already on the cloud but are wondering what is new?
With over 30 years experience in the communications industry, including 12 years as an industry analyst with The Pelorus Group, no one offers insight into the contact center industry like Sheila McGee-Smith.
Sheila, along with IntelePeer’s Felipe Rodriguez and IntelePeer customer Jay Nalli of Triton Technologies discuss how cloud contact center solutions will benefit your company.
This pivotal moment of transformation in the utility industry is providing large scale and unprecedented opportunity for traditional power providers and those operating at the edge of the grid. In this capability primer, we highlight some of the broader industry technology trends and the resulting tools, approaches and insights that Indigo Advisory Group employs to help utilities navigate uncertainty and create the right strategies.
In this webinar series we will present an overview of how SAP Cloud for Energy can improve your Utilities Landscape. We will also reveal never before seen previews of how your transformed landscape could look like.
Join us to discuss:
- SAP's Investment Focus Topics for Utilities
- SaaS Portfolio as an alternative for S/4HANA for Utilities on Premise
- The SAP Cloud for Energy Solution
- Demo: Mock-up of UI for Meter Data Specialist
Big Data: The Road to Know More About Your BusinessOAUGNJ
Does your organization have a Big Data strategy or have you started your Big Data journey? Surveys are showing that Big Data has not been implemented in the majority of companies. The difficulty is that the amount of data the world is producing outstrips most companies’ ability to use it. This session will review the need for a big data strategy, how to get started and the critical success factors to ensure you are on the Big Data Road to Success. Companies are creating huge business value by capturing more data (particularly unstructured data) from social media, sensors and mobile devices. Learn how these companies got started and what they are doing to transform their business.
Transforming Business with Smarter AnalyticsCTI Group
Transforming Business with Smarter Analytics by Deb Mukherji @ BPT IBM Innovative Indonesia with Smarter Analytics, 12 June 2013, Shangri-La Hotel Jakarta
D2 d turning information into a competive asset - 23 jan 2014Henk van Roekel
Understanding the evolution of Business Intelligence and Analytics and the challenges and opportunities that come with it. Exploring CGI's Data2Diamonds™ approach ensuring financial sound, technical viable and socially desirable Big Data initiatives.
Business Intelligence, Data Analytics, and AIJohnny Jepp
Data is the new currency. In this session, best practices on data collection, management dashboards, and used cases will be shared using Azure Data Services.
Video accessible at bit.ly/APACSummitOnDemand
Shwetank Sheel
Chief Executive Officer
Just Analytics
Poonam Sampat
Cloud Solution Architect - Data & AI
Microsoft Asia Pacific
Managing Risk in a digital world: successfully enabling the quest for new rev...accenture
For the 4th consecutive year Accenture was a co-sponsor at the 21st Annual RiskMinds International conference in December 2014. Steve Culp, senior managing director, Accenture Finance& Risk Services, presented to more than 500 Chief Risk Officers in the plenary session on Managing Risk in a digital world: successfully enabling the quest for new revenue.
Companies that want to turn excellent customer experience into growth need to master Customer Journeys. Customer Journeys (the set of interactions a customer has with a brand to complete a task) and less moments of truth are what matter for a customer. Companies that master not only see an improvement in customer experience, loyalty, and operational productivity; they also see above-market growth.
Relying on Data for Strategic Decision-Making--Financial Services ExperienceCloudera, Inc.
Many Federal agencies can benefit from the real-world experience of the financial services sector when it comes to best practices for big data management, cybersecurity, and fraud detection and mitigation. The reality is that most government organizations struggle to manage and reconcile financial information, as they must rely on a mix of legacy systems and newer applications to make fundamental business decisions. If you have big data challenges and are looking for a better way to streamline and secure data management to support your agency’s business and IT operations, plan to attend this session. This is your opportunity to understand how Hadoop can support your specific financial management mandates and help you use your organizational information to make defensible, data-driven decisions.
We propose a new needs driven framework for managing data with Data Lakes - Scalable Metrics Model. Salient features are modularity, extensiblity, flexibility and scalablity. We want to have self-contained modules which can either feed Reporting/Decision engines themselves with the capability of connecting across various other modules for Deep dive Analytics/Mining.
This will be presented at a Global Big Data Conference at Santa Clara on Sep 2nd. Come join us for a fun and learning event.
BIG Data & Hadoop Applications in FinanceSkillspeed
Explore the applications of BIG Data & Hadoop in Finance via Skillspeed.
BIG Data & Hadoop in Finance is a key differentiator, especially in terms of generating greater investment insights. They are used by companies & professionals for risk assessment, fraud detection & forecasting trends in financial markets.
To get more details regarding BIG Data & Hadoop, please visit - www.SkillSpeed.com
Digital Shift in Insurance: How is the Industry Responding with the Influx of...DataWorks Summit
The digital connected world is having an impact on the technology environments that insurers must create to thrive in the new era of computing. The nature of customer interactions, business processes from product, risk and claims management are continuously changing. During this session we will review recent research and insights from insurance companies in the life, general and reinsurance markets and discuss the implications for insurers as the industry considers implications from core systems, predictive and preventive analytics and improvements to customer experiences.
Millions of dollars are being spent annually by the insurance industry in InsurTech investments from risk listening, customer interactions (chatbots, SMS messaging, smart interactive conversations), to methods of evaluating claims (digital capture at notice of incident, dashcams, connected homes/vehicles).
These are all new types of data which the industry hasn't previously had to manage and govern.
Additionally, at the heart of this is how to create new business opportunities from data. We will also have an interactive conversation on discussing and exploring insurance implications of the new computing environment from AI, Big Data and IoT (Edge computing).
Big Data, customer analytics and loyalty marketingKevin May
Want to improve the customer experience while optimizing customer service, marketing spend and wallet share?
In this FREE webinar from Tnooz and IBM, attendees learn the benefits of big data analytics including:
Developing persona-level customer segmentation.
Improving products/services launches.
Optimizing return on marketing spend.
Utilizing social media analytics.
Webinar presenters are:
Kurt Wedgwood – information agenda consultant for travel and transportation, IBM
Tzaras Christon – executive vice president for growth, Aginity
Kevin May - editor and moderator, Tnooz
Gene Quinn - CEO and producer, Tnooz
Overview: Big Data Use Cases in Telecom, Retail, Insurance, Automotive, Media & Banking & Finances Industry Segments. How can we map these business challenges to Solutions on AWS Cloud? Let's Find Out!
Big Data is Growing Bigger & Bigger with a prediction of 40 Zeta Bytes of Data by 2020.
> What are the 4 Vs of Big Data?
> Big Data Industry Use Cases:
- Telecommunications
- Retail
- Insurance
- Automotive
- Media
- Banking
Which AWS Components can be mapped to each stage of the Big Data Life Cycle:
AWS S3, AWS EC2, AWS EMR, AWS Redshift, Data Pipelines & many more.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
CHALLENGE : The environment is challenging for high marketing performance: Increased data+ dynamic behavior of customers+ new products/market+limited resources+limited view to industry best practices etc. “ Current analytics and marketing practices are falling short in combating churn and declining revenue per user” Accenture For example, retaining customers consumes 20% of revenue in developed markets (GRAPH). (LOST) OPPORTUNITY Operators are sitting on a massive amount of valuable information about their customers (big data), but with current methods it is difficult, if not impossible, to analyze metrics of real-time activities and operationalize this information to better meet customers’ needs and preferences. (Through inability to process big data into valuable insight contextual targeting opportunities are lost) SOLUTION. Turning every touch point to revenue requires a solution that has Operational intelligence : enables accurate, reliable results on a continuous feed. Utilizing automated (/operational) advanced analytics allows operators to be able to meet customers’ needs and preferances by having the up-to-date information at their hand, all times. Operationalized analytics means you have increased customer insight and optimized decisions, that are in line with your business goals and save time by significantly reducing the amount of manual analytics work. Predictive intelligence : the ability for analytics to accurately predict customer behavior & attributes increases insight and enables operators to identify relevant and individually unique actions for each subscriber Contextual intelligence : ability to create relevant & individually unique offers and know the best context in which to contact each individual subscriber.
Start with talking about the challenge of maximizing customer lifetime value & profitability. Role of analytics in organization is to support faster and more intelligent decision making . However, current methods can be inaccurate, time consuming and/or slow. There is an opportunity to improve revenue, profitability AND customer experience with a predictive, operational advanced analytics solution that can drive value from data by identifying the weak signals and trends (i.e. this is what Social Links does). NOTE: this slide has a heavy CMO focus, but when talking to CTO/CIO audience, you can reference e.g. to OPEX and CAPEX levels of mobile broadband (Social Links provides solutions for policy optimization and network investment optimization in a way that maximizes QoE). How to maximize customer’s lifetime value while ensuring profitability and good customer experience , especially for your best customers? Current methods can be inaccurate little or no insight to prepaid customer preferences, behavior, demographics, social network not taking into consideration all data, “unintelligent analytics” e.g. rules based, heuristics etc Result for campaign optimization is low hit rates, expensive campaigning relative to results time consuming (can take weeks or even months to optimize a new campaign, data can be outdated by the time it is implemented) Slow (not possible to campaign very often. Fewer campaigns to many is less effective than vice versa.) Challenge of: generating more revenue Promoting new services to existing users Usage stimulation (bandwidth boosts etc) Top-up stimulations Monetizing mobile data usage Cost reduction challenge Churn: if you reduce churn by 1% (and it shows directly as a cut cost), an operator with an EBITDA of 30M can save 200k€. Social Links campaign optimization tools, our customers have witnessed churn reductions of even >20%. In prepaid markets: predicting churn is inefficient (If customer is already inactive, there is typically very little the operator can do. In many cases the customer cannot even be reached.) Social Links predicts inactivity operator can still act. Typical concerns/challenges for operator’s marketers: How to individualize and prioritize actions / rewards per customers ( E.g.Identifying high future value customers and understanding their needs and preferences )? Little or no (prepaid) insight to customers preferences, behaviour, demographics, social networks Hit rates of campaigns could be improved Typical concerns/challenges for CIO/CTO: How to optimize network investments while maximising customer experience, especially for high future value customers? How to optimize policy allocation ( in real time, taking context into account ) to subscribers while maximising customer experience, especially for high future value customers?
Comptel Social Links provides superior predictive analytics that outperforms competing/existing solutions Our analytics solutions are solution driven and generate real business value (400k€ and 14 fold takeup rates) Productized use cases make Social Links easy to buy and install
Contextual analytics optimized actions: Evaluate individual contexts to decide whether expected value in each context for that individual is high enough to suggest to take action and define optimal action.
For optimizing actions throughout customer life cycle from day one to maximize customer experience
“ leverage crucial intelligence about subscriber social groups with regard to both churn and revenue opportunities”
Customer A (on top): Why the offer was sent? The customer had still balance left? Social Links Answer: SL models predicted that this person is going to spend a lot of data and SMSs during the weekend and would not top up more balance without the offer now, as he’s now at the mall, where he can top up, where as he cannot top up at home. Customer B (in the bottom): Why not offer?? Social Links Answer: SL models predicted that this person will top up in any case his maximum top-up potential; hence, it doesn’t make sense to loose the reward costs to his offer.
Customer C Why the offer was sent? The customer had still balance left? Social Links Answer: SL models predicted that this person is likely to use a lot of data during this weekend, e.g, to play a lot; hence, he is likely to accept a quite high offer. Without the offer he would’ve just top up a small amount. Customer D Why not offer?? Social Links Answer: SL models predicted that this person is not likely to use that much during this weekend, and wouldn’t now top up. He could be just checking some internet sites.
Contextual: understanding uniqueness of circumstances Big datastream processing Granular predictions over subscriber and situation Holistic view on context (Event, action, location, time, device ) Predictive: understanding uniqueness of individuals Superior prediction accuracy Productized use cases Social Intelligence Zero-day prediction Individually optimized actions Operational: turning this understanding into an opportunity Turning insight into an opportunity Automation & Machine learning Scalability Process integration
CMO process efficiency, enabling more frequent campaigning Automated model optimisation (over 100s of variables) and model fitting process , cost per application ”close to zero”