In today’s world, where many businesses are struggling to simply survive COVID-19, some companies are thriving in this environment and accelerating their digital strategies, not by necessity, but as an opportunity to seize competitive advantage. In this webinar, we will explore how modern content platforms play a key role in enabling digital transformation and how new trends and capabilities — like Cloud, Low-Code and Artificial Intelligence — are enabling some of today’s largest enterprises to accelerate their transformation initiatives. Our webinar will feature two different case studies where leading enterprises are leveraging these technologies as the digital foundation for their future businesses. In this webinar, you will learn: - How modern content platforms are tearing down information silos to deliver data and content when, where, and how it is needed - How modern content platforms take unique advantage of cloud infrastructures - Why low-code application development is critical to business agility - What AI capabilities are available today that are completely transforming how customers work with data and content - How a large US insurer is using Nuxeo, Guidewire, and Smart Communications, all on AWS, to modernize their claims architecture - And, how a $13B global apparel company is using Nuxeo and its Insight service (AI/ML) to institute a wholly digital supply chain

1. Digital Transformation Amidst a Global Pandemic
Low-Code, Cloud, AI and
Modern Content Management
Sean Baird
Director of Product Marketing, Nuxeo
December 2020
Vineet Bhandari
Head of Customer Success, Cognizant

2. What is
Digital Transformation?
2
Digital
Technologies
Leverage:
• Cloud
• Content services
• Artificial intelligence
• Process management
Your
Business
To modify existing:
• Business processes
• Culture
• Customer experiences
Digital
Transformation
To meet changing:
• Business conditions
• Market disruption
• Competitors

3. Digital
transformation
is a journey,
not a
destination.

4. of ECM
and nothing
has really
changed...
YEARS % % MIN
Believe their organization
lacks the skills to capitalize
on AI
See the potential of AI to
automate mundane tasks
Time spent daily looking for
information
Organization’s systems are not fully
connected to each other
Average number
of solutions
9

5. It’s clearly time for
a new approach

6. Modern Content
Requirements
SUPPORT
digital form factors
DELIVER
insight & intelligence
EMBRACE
new content types
ENSURE
governance & security
ACCELERATE
cloud adoption
MAKE IT EASY
to build new apps
BRIDGE
information silos
OPERATE
at extreme scale

7. Legacy ECM
Challenges
Legacy ECM
Single repository
solutions
Suites
not a platform
Pre-cloud
architectures
Difficult
to develop on
Expensive
to own & operate

8. Legacy ECM
Multi-repository
approach
Singular
platforms
Cloud
native
Low-code
tooling
Cloud consumption
pricing
Single repository
solutions
Suites
not a platform
Pre-cloud
architectures
Difficult
to develop on
Expensive
to own & operate
Content Services
is different

9. The rise of modern, cloud-native
Content Services Platforms
offers a new approach.

10. Intelligent
Content Starts
with Data
Information =
data + content
Readily accessible Contextual
Available anywhere Governed & secure

11. Content Services drive
productivity while providing
new, actionable insights.

12. 1500+
Consultants
900+
Projects
300+
Clients
15+
Years of Experience
PARTNERS WITH TOP CONTENT
SERVICE PLATFORM VENDORS
DIGITAL CONTENT CENTRIC
SOLUTIONS
AGILE, DEVOPS , DIGITAL
ENGINEERING BASED SOLUTION
SMART SEARCH AND
INSIGHTS
CONTENT
MODERNIZATION
COGNITIVE
CAPTURE
COMMUNICATIONS
MANAGEMENT
Content Service Platform (CSP) Practice Overview

13. Nuxeo Competency
IMPLEMENTATION
 On-Premise, SAAS, Cloud-Based, or hybrid
 Flexible onsite-offshore resourcing model
 Integrations with the existing digital ecosystem
MIGRATION
 Migration of content from existing platforms to target system
 Multiple data migration options suited to business needs
CSP STRATEGY
 Current state assessment and strategy
 Future state definition and solution evaluation
EVALUATION
 Fit Gap analysis, Feasibility Studies and Assessments
 Content modernization
TESTING SERVICES
TRAIN
 Train the trainer methodology
 Workshops, Go-Live Webinars, User Training Guide
LIBRARY MANAGEMENT & GOVERNANCE
 Formulate organized vocabulary for the metadata
 Taxonomy Maintenance & Workflow Approvals
CHANGE MANAGEMENT
 Key organization enablers to drive adoption of new
platform
 Ensure smooth global rollouts and on-boarding
SUPPORT
 Varied support options (8X5, 16X5, 24X5)
 Local language support

14. Using these slides
There are a number of slides included in this deck for both internal
and external users. The slides with a Black titles can be shared
with customers and the ones in Purple are for internal use only
Cloud
Unlocking new accessability
& scale to transform the
business

15. Cloud should be
about choice
 No longer on-premises vs. cloud
 No “one size fits all”
 Self-managed vs. vendor-managed
 Hybrid configurations due to regulations
 Need to support customer preferences
 And operate at Cloud scale…

16. Cloud architecture
matters
 Individually scalable services
 Elastic scaling for peak volumes
 Multi-tier archiving support
 Serverless scalability for compute-intensive
activities
 Edge caching and CDNs for global delivery
 Open architecture to support customer
preferences

17. Document management for a Fortune 500 retail-pharmacy
Business
Challenge
Cognizant
Solution
Business
Benefit
SILOED document
management systems
on aging legacy
technologies
LESS flexible workflow
to keep up with the
changing business
demands
IMPLEMENTED
greenfield Nuxeo
solution on AWS Cloud
using a phased
approach
AUTOMATED 10+
document centric
workflows across 60
internal departments
CUSTOM integration
mechanism between
Nuxeo, SAP, KMS and
SharePoint
Improved COMPLIANCE
with centralized storage
along with historic
content (15+ years)
migration
TCO SAVINGS
($200K per year) by
migrating away from
legacy technologies
Improved
PRODUCTIVITY with
process workflows
automation and
enhanced search
LIMITATION in
integrating with other
business applications
viz. SAP, KMS
Nuxeo on AWS Cloud

18. Using these slides
There are a number of slides included in this deck for both internal
and external users. The slides with a Black titles can be shared
with customers and the ones in Purple are for internal use only
Artificial Intelligence
Utilizing machine-learning
models for data enrichment

19. THERE
ARE
TYPES
OF AI
Enrich.
Decide.
Optimize.
GENERIC
• Connect to a broad set
of public services
• Commodity models
provide generic
services
BUSINESS-
SPECIFIC
• Deliver highly relevant
insights and
enrichments
• Custom models deliver
more meaningful
outcomes for business

20. Land Vehicle Vehicle Car Motor Vehicle
Transport Parking Mode of Transport Van
Automotive Tire Bumper MinivanTire
Sport Utility Vehicle Family Car
Vehicle Registration Plate
Chevrolet Tahoe
Asphalt Gas Minibus
Generic AI = Generic Data
Note: Depicts actual data generated from Ford image by Google Cloud Vision API service
Demos ability of AI/ML to
apply data to assets
Generally useful in
increasing findability and
reuse
Relevancy and accuracy of
the model is inherently
limited
1
2
3
Model returns a set of labels
lacking business-critical
data elements
4

21. Custom ML models =
business-specific data
Brand: Chevrolet
Model: Tahoe
License St.: Illinois
License No.: K24 1771
Custom models produce much
more relevant data values1
True entity extraction
enables workflow
automation
2
Business value inherently
increases with specificity of
the data generated
3
Veh. Color: Gold Mist Metallic
Brand: Dodge
Model: Ram Van
License St.: Illinois
License No.: XXX 8242
Veh. Color: Bright White
Operator: John Smith

22. Intelligent automation for
routine tasks
What form
is it?
Is it complete?
Has it been
signed?
Form
Processing
Yes
No
1 Classification
2 Exception handling
3 Entity extraction
4 Intelligent routing

23. Bring new insight to
your business
1 Image processing
2 Fraud detection
3 Damage comparison
4 Intelligent routing
Duplicate
photo?
Damage
Estimate
Yes
No

24. An AI that Understands
Your Business
Crafted
specifically
for you
Not built
only for
ML experts
Auditable &
understandable
by the business

25. AI must quickly and
easily identify
new insights and
promote automation.

26. Leverage AI’s true transformational potential for a CPG client
Address usage pain points
 Low quality tags: when not enough time is spent on adding tags
 Loss of productivity – when more time is spent on adding tags or searching content
PHASE 2
Build AI + ML models to ….
 Train to classify business metadata
 Identify duplicates to optimize storage
 Identify adaptations and renditions to
ensure usage and compliance
 Auto-archive based on usage patterns to
minimize storage costs
PHASE 1
Used industry-leading AI tools for intelligent classification and tagging
95% 87%
of content was
enriched with
AI tags
8
hours
of AI tags were
recognized as
relevant
saved for
tagging every
100 documents
36%
more tags per
content – that
improved search
26%
increase in user
sessions ending
with downloads

27. Using these slides
There are a number of slides included in this deck for both internal
and external users. The slides with a Black titles can be shared
with customers and the ones in Purple are for internal use only
Low Code
Enabling fast time-to-value
and continuous innovation

28. Low Code Reduces Time to Value
Software asset
libraries
Reusable
components
Templates Configuration

29. Configure & Extend

30. As Easy as 1 – 2 – 3
DESIGN
• Visual design paradigm
• Configure data types
• Graphically build workflows
× Design app with graphical
design tools
• CI/CD
• Fast refresh to deploy
changes
× Refine solutions over
time
REFINEFINE TUNE
• Elements catalog
• Development toolbox
× Tailor your app to meet
specific requirements
Low-code, “point and click” experience

31. Digital Asset Management use case
An interface for brand marketers to easily collaborate with creative agencies to create and
distribute digital assets
Define a custom UI template… using intuitive configuration tool (Nuxeo Studio)
Quickly configure creative approval process… using Nuxeo GUI workflow builder
Simplified user management… using Nuxeo administration panel
Optimize storage costs… using AWS (S3 and Glacier) accelerator tool
Low code helps to… build… learn… adapt

32. Using these slides
There are a number of slides included in this deck for both internal
and external users. The slides with a Black titles can be shared
with customers and the ones in Purple are for internal use only
Modernization
Connect & consolidate =
rational approach

33. A Rational Approach
to Modernization
CONNECT CONSOLIDATE
• Integrate multiple repositories
• Extend value of existing systems
• Rapid Return on Investment (ROI)
• Quickly establish consistent foundation
for modernization
Connect to existing data
and content sources
Key Benefits
• Reduce reliance on legacy systems
• Decrease Total Cost of Ownership
• Support cloud initiatives
• Single, future-proof platform
Migrate content and
retire legacy systems
Key Benefits
Time

34. Modern, Platform-as-a-
Service for Content
Challenges
 Modernize IT to compete with
new market entrants
 Replace OpenText solution
 Proliferation of doc types made
it difficult to find information
 Two-step migration
approach
 Start with two key countries,
then expand to other markets
Benefits
 Enhanced customer
experience – streamlined
exchange of customer info
 Accelerated time to market
for new products & services
 New PaaS completely fits
new technological landscape
 Improved relationship
between IT & business
Solution
 Global PaaS for document
management, deployed
country by country
 OpenShift deployment for
each country
 Federate existing LiveLink
object stores
 New global discipline for
managing document types

35. Unlocking Real Business Value
Accelerate journey
to the Cloud
Gain new insights
from information
Optimize
business processes
Digitally transform
your business

36. Questions?
Sean Baird Nuxeo
sbaird@nuxeo.com
Vineet Bhandari Cognizant
vineet.bhandari@cognizant.com

37. Read the complimentary Gartner Magic
Quadrant to help you evaluate vendors’
ability to deliver Content Services
Platforms (CSPs) that enable and
empower digital business.
https://www.nuxeo.com/resources/gartner-magic-
quadrant-content-services-platforms/