The document discusses information and communications technology (ICT). It defines ICT as any communication devices, applications, or systems that allow people to interact and connect. Examples given include radio, television, the internet, and software. The document outlines the evolution of the World Wide Web from static Web 1.0 pages to dynamic Web 2.0 pages that allow users to create and share content. Key features of Web 2.0 are described, such as folksonomy, rich user experience, user participation, long tail services, and software as a service.