This document discusses the importance of leadership in driving employee engagement and organizational success. It provides several examples and research findings that show leadership has a direct impact on employee well-being, performance, and engagement. Specifically, it states that operational leadership, which is demonstrated through day-to-day interactions and expectations, has a more significant influence on success than strategic leadership. The document advocates for investing in developing quality leaders who prioritize employees and adopt a servant leadership model in order to create truly engaged workforces.